Need support during COVID?

At Support Network we know that this is a difficult time for all Australians, particularly those accessing in-home aged care services. You can rest assured that we have your safety as our top priority and our team are trained to ensure COVID safety guidelines at adhered to at all times.

To help you continue receiving support services safely, Support Network is offering:

  • Contactless services, e.g..Shopping assistance.

    Support Network is committed to delivering essential services to our clients under current circumstances. We offer contactless services like shopping assistance, where items will be picked up from the shop and delivered to your door.

  • Social support over the phone or video.

    Under the current lockdown, our support workers can still provide you social support over the phone, so you do not feel isolated

COVID infection control training:

Client safety is our top priority. To ensure our aged care and disability support workers have the tools necessary to provide safe in-home services, Support Network is ensuring theyhave completed compulsory infection control training, as issued by The Department of Health, before they provide services to you.

COVID Vaccines:

Support Network expects all aged care and disability workers to be conscious of their exposure to COVID hotspots and to follow NSW Health guidelines. If you are experiencing COVID symptoms, do not go to your scheduled shift, inform the Support network, and get yourself tested immediately.

Support Network encourages all aged care and disability workers to receive their COVID vaccinations as soon as possible.

Most people who are eligible, will be able to find and book a vaccination themselves using the Vaccine Eligibility Checker.

Some priority groups, such as people in aged care facilities or disability accommodation, may receive the vaccine through other delivery options.

The Eligibility Checker will help you find a clinic, based on the Australian Technical Advisory Group on Immunisation (ATAGI) recommendations about who can receive the AstraZeneca vaccine or the Pfizer vaccine.

ATAGI recommends the COVID-19 Pfizer (Comirnaty) vaccine as the preferred vaccine for those aged 16 to 59 years, but the AstraZeneca vaccine can be provided to people aged 18 to 59 years of age following an appropriate risk/benefit assessment and consent process.

People under 60 will need to make an informed decision by speaking with your vaccine provider. Some conditions my mean the AstraZeneca vaccine is not suitable for you. It is important that you discuss this with your healthcare provider.

Continue to the Eligibility Checker to find out whether you are eligible and to find your nearest clinic.

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