Sometimes accidents happen. If an unplanned event exposes a worker or a client to risk of injury, ill health or other loss, please report the situation to the Support Network. This is if the event occurred between a worker and client who used the Support Network to connect with each other.

Once we have received your incident report, our team will review it within 2 working days (during that time, we may get in touch to ask you some additional questions). If the client comes from a registered Aged Care or Disability provider, we will forward the incident report to that provider for follow up.

You can report an incident by calling 1300 671 931, emailing us at info@supportnetwork.com.au or filling out the form below.

If you are a support worker, you must include the incident on your timesheet.

I am a Select Option Client Account Holder Support Worker Support Coordinator Other

Full name

Email

Best number to contact you on

Where did the incident take place?

Incident Date

Incident Time

Who was involved

What are the details of the incident?

Please list any injuries that resulted from the incident

Was restrictive practice used?

Please describe any actions you have taken to prevent/minimise the risk of the incident occurring again

Please include any witnesses and their contact numbers

Preferred method of communication Please select Phone Email