Find Aboriginal and Torres Strait Islander Support Workers

Culturally Matched Workers for Everyday Support Services

Support that truly helps is never rushed or impersonal. For many Aboriginal and Torres Strait Islander individuals, feeling safe and comfortable in care begins with trust — trust that the person beside you understands where you come from and honours how you live. We provide everyday services through workers who know how to listen, observe, and gently support without disrupting the flow of your home or family life.

Here are the services we offer, delivered by workers who respect your story and values:

Home Care

When care happens at home, it should feel like part of the household — not an interruption. Our home care workers take the time to understand your daily rhythm. Whether you're an Elder living with grandchildren or someone who simply wants to keep doing things your way, our workers support without overstepping. We respect your space, your pace, and your way of doing things.

Daily Living

Getting through the day can be easier with a little help. From preparing meals the way you like them to supporting your morning routine or dressing in a way that honours your preferences, we’re here to walk alongside you. Our support is thoughtful and gentle, always shaped around your comfort and dignity.

Domestic Assistance

We understand that home is more than a place — it’s where identity, culture, and belonging live. Whether it's sweeping the front step, folding laundry a certain way, or keeping the kitchen just how Nan liked it, our workers are here to help in ways that make your home feel truly yours. Nothing is rushed. Nothing is overlooked.

24 Hour Care

Some people need support at all hours — and that’s okay. Whether it’s for safety, comfort, or peace of mind, our around-the-clock care is steady, respectful, and never clinical. We make sure the environment stays calm and familiar, with a focus on routine and emotional security. Our carers build quiet trust, especially when it’s needed most.

Personal Care

We know personal care is deeply private. That’s why we match support workers by gender and ensure that every action is guided by consent, respect, and cultural understanding. From assistance with bathing to grooming or getting ready for the day, we move gently — never pushing, never assuming.

Overnight Care

The night can feel long and uncertain, especially for Elders or those living with health conditions. Our overnight carers are calm, patient, and always present. Whether you need help getting up safely or just want to know someone is nearby, our team is there in the quiet hours, offering calm reassurance with care that feels natural.

Disability Care

Living with a disability doesn’t take away your independence — it simply asks for support that fits your needs. Our carers understand the importance of routine, patience, and familiarity. We provide help with tasks while respecting your autonomy, and we always make room for cultural values to guide how care is delivered.

Disability Support

This support goes beyond physical care. It’s about opening doors to the community, developing life skills, and building confidence. Whether it’s joining a local event, learning something new, or simply navigating day-to-day life with more ease, our culturally aware workers help you grow on your own terms — with no judgement and plenty of encouragement.

Complex Care

When care becomes more involved — tube feeding, pressure care, or wound management — it must be handled with care and clarity. Our team is qualified and experienced, but what matters most is how we show up. We communicate clearly, respect family involvement, and preserve cultural dignity every step of the way.

High Care

Some people need close attention and consistent medical support. That doesn’t mean they lose their independence or cultural expression. Our high care services are delivered with steady hands and open hearts. From managing chronic illness to helping with mobility, we stay present, adaptable, and always respectful.

Social and Community Participation

Connection to land, people, and culture is essential. Whether it’s attending a family gathering, going to a local event, or participating in cultural celebrations, our support workers can help you stay connected. We don’t just assist — we celebrate your community alongside you.

Behaviour Support

We know behaviours can be shaped by past experiences, trauma, or unmet needs. Our team takes the time to understand the full picture. We never judge. Instead, we support with calm responses, consistent care, and respect for your background and story. Each plan is shaped with kindness and built around what matters most to you and your family.

Conditions We Support with Cultural Insight and Compassion

Health is never just about the body. It’s about spirit, story, connection, and how a person sees themselves in the world. For many Aboriginal and Torres Strait Islander people, care must honour the whole person — including culture, family, and community ties. We work with deep respect and quiet attention to offer support for a wide range of health conditions. Our approach is gentle, steady, and shaped by real understanding.

Arthritis Care

Living with joint pain or limited movement can quietly change how you live your day. Our carers offer hands-on help with simple tasks — getting dressed, walking, or stretching — while making sure you’re never rushed. They work around your rhythm and encourage small routines that help you stay active and comfortable. If you grew up doing things a certain way, we’re here to help you keep that going, not take it away.

Autism Care

Autistic individuals often thrive with structure, calm environments, and support that doesn’t overwhelm. We take time to understand what feels safe — not just on paper, but in real life. Some people might prefer quiet, others enjoy nature, and many find strength in routine. Our support workers follow your lead, keep communication simple and clear, and help families feel heard at every stage.

Cancer Care

Whether you’re in the middle of treatment, recovering at home, or simply need help keeping your strength up — our carers are here. We know that healing doesn’t just happen in hospitals. It happens around the kitchen table, near familiar sounds, in the presence of loved ones. We provide support with meals, medications, rest, and gentle companionship. You won’t need to explain your culture — we understand that care is personal and sacred.

Epilepsy Care

Seizures can feel unpredictable, but support doesn’t have to be. Our workers are trained to respond with care and calm, helping during and after episodes with full awareness of your safety. We also work closely with families, honouring any cultural practices around health and healing. Whether it's involving Elders, respecting private moments, or adjusting routines, we’re always tuned in.

Heart Disease Care

When the body feels tired, every small action matters. Our support is steady and patient — helping with rest, low-impact movement, healthy eating, and medications. We also know that food is often tied to culture and memory, so we adapt meal plans to fit your traditions without adding stress. Everything we do is done with your comfort in mind.

Huntington’s Disease Care

This condition can slowly change movement, speech, and thinking — but it never changes your worth. Our support gently adapts over time. We keep routines consistent and stay beside you, making sure dignity remains central. Families are involved closely, and every step is taken with patience. We understand that the emotional side of this journey is just as important as the physical one.

Mental Health

Depression, trauma, and anxiety affect many people — and they often go unspoken. In our communities, there’s strength in silence, but there’s strength in seeking support too. Our carers offer quiet presence, listening ears, and respectful space to be yourself. There is no rush, no judgement. Just a genuine commitment to walk beside you and reduce stigma through real, grounded care.

Motor Neurone Disease Care

With progressive conditions, support needs may shift often. That’s why we stay close — providing care that adjusts with grace. Whether it’s help with swallowing, speaking, or mobility, we respond with consistency. Our carers bring familiarity and cultural respect to every visit, helping reduce isolation and keeping the focus on comfort, connection, and choice.

Muscular Dystrophy

Mobility challenges don’t have to limit how you live your day. Our team helps with physical tasks, daily hygiene, and safe movement, all while recognising your independence. We respect your need for space and listen carefully so our help adds to your freedom rather than taking anything away.

Out of Hospital Care

Coming home from hospital can feel overwhelming — especially if you're managing medications, mobility, or recovery routines. Our team makes that return gentle and clear. We help with meals, rest, personal care, and follow-ups. But more importantly, we do it in a way that respects your home, your family roles, and your cultural ways of healing.

Parkinson’s Disease Care

Some days may feel slow, others frustrating. Our carers understand the nature of Parkinson’s — from tremors to fatigue — and respond with calm, hands-on support. Movement, speech, and self-care routines are approached with patience. We also tune into the emotional impact and offer reassurance with respect and cultural awareness.

Palliative Care

When time becomes precious, every moment should feel grounded and respected. Our palliative care workers support physical comfort — pain relief, breathing, rest — while also honouring spiritual beliefs, family rituals, and end-of-life wishes. Whether you want to be close to Country, surrounded by family, or simply have someone there to hold space, we offer support without intrusion.

Dementia Care

Memory loss can bring confusion, but it doesn’t erase identity. Our carers help by anchoring care in familiarity — through music, cooking smells, routines, and gentle reminders. We create environments that feel safe and known. For families, this can bring peace. For the person receiving care, it can bring moments of clarity, comfort, and connection.

Honouring the Role of Family in Every Culture

In many Aboriginal and Torres Strait Islander communities, family is the centre of life. Elders are respected, decisions are shared, and generations often live together, offering strength through connection. When support is needed—whether for health, mobility, or daily living—it doesn’t mean family steps back. It means another pair of trusted hands joins in, gently.

We understand this balance. Our support workers don’t arrive with a clipboard and schedule—they arrive with patience, awareness, and humility. We take the time to learn how your family works. Who makes the choices. What matters most. And we make sure our help never feels like a disruption.

Caring in this way means stepping into someone’s world with deep respect. Some homes may follow cultural routines around food, gender roles, or spiritual practices. Others may carry the quiet strength of shared silence or story. We notice these things—not to change them, but to honour them.

Our role is not to replace what the family already gives. We step in where support is needed most—offering relief, practical help, and quiet encouragement, while the heart of care stays close to home. Whether it’s helping an Elder stay independent, supporting a young person with a disability, or simply giving a family carer time to rest—we walk with you, not ahead of you.

We also understand that trust is built slowly. That’s why we send workers who truly listen, adapt, and fit into the household’s flow. No pressure. No intrusion. Just the kind of care that quietly strengthens what’s already strong.

Because real support respects family, culture, and connection—and we’re here to make sure that never gets lost.

Choose Your Support, Stay in Control – We’ll Handle the Rest

Managing your own care should feel clear, not complicated. That’s why we’ve built a way to make sure you stay in control—while we handle the behind-the-scenes work that can often feel too hard or too much.

You choose the support worker who feels right. Maybe it’s someone who speaks your language. Or someone who understands the role of Elders. Maybe it’s a support worker who knows how to quietly support without stepping over boundaries. However you decide, the choice is yours.

From there, we take care of the practical side. We’ll manage invoices, staff compliance, timesheets, and the admin that comes with funding. Everything is done clearly and respectfully, so you can focus on care, not systems.

Our platform is easy to understand. You’ll always know how your care package is being used, and there are no surprises. If you have questions, we’re here to walk you through them.

Most importantly, our culturally aligned support workers become part of your life in a way that feels right. They learn your rhythm. They fit into your space. And they offer support that doesn’t feel like a task—it feels like someone’s looking out for you.

Because staying in control doesn’t mean doing it all alone. It means having the right people beside you—people who respect your way of living.

Contact Us

If you or a loved one is looking for care that genuinely respects culture, community, and personal story, we’re here to help. At Support Network, we believe care should feel right—not just in what’s provided, but in how it’s offered. That’s why we work closely with Aboriginal Health Workers, Torres Strait Islander Health Workers, and a wider health workforce to support people in ways that feel familiar and grounded.

We’re focused on more than just care. We’re focused on safe environments, thoughtful conversations, and relationships built on mutual respect. Whether you're exploring care options for ageing family members or need mental health services rooted in trust and cultural understanding, we can walk with you through that journey.

We understand that community life, cultural events, and family obligations are not just side notes—they’re central. So, let’s build a care plan that fits into your life, not around it.

Reach out to us for a chat. We can answer questions, guide you through available support, and help you access a range of resources that make sense for your needs.