Epilepsy Care

More Than Just Seizure Management—A Holistic Approach

What to do during a seizure is only part of managing epilepsy. It’s about preventing the risks before they happen, making sure medications are taken correctly and helping people regain control of their daily lives. It’s also about dealing with the mental, emotional and social dimensions of having epilepsy, because isolation and anxiety, to name two, have no place in anyone’s journey.

What Support Network Does for You

Epilepsy care demands precision, patience, and expertise—and our trained professionals do just that. Everyone deserves care and support customized to your needs, whether in respite care at home, working with aged care, or with a disability support plan funded by NDIS, for example.

Here’s how we help:

• Medication & Treatment Assistance: To be sure that the prescribed dosage is received at the prescribed time and that treatments are not missed, because consistency is key when it comes to epilepsy care.
• Emergency Preparedness: We create custom seizure action plans so families know what to do when the unexpected occurs.
• Emotional & Social Support: Epilepsy should not equal isolation We connect people to community programs, support groups, engagement activities, to help restore normalcy to life.
• Home & Beyond Safety: From fall prevention to nighttime monitoring, we make every space seizure-safe, mitigating risks and providing families with peace of mind.
• NDIS & Aged Care: We guide families through the complex world of government-funded epilepsy care, ensuring they maximize every possible support available in Australia.

Not all caregivers are trained to manage epilepsy. So our support workers at Support Network are trained in seizure management, emergency intervention and lifestyle adaptation for the people we support. You get a team that actually cares, and listens, and understands how to help without making anyone’s epilepsy their identity.

Get in touch with us today on 1300 671 931 and let’s create a care plan that is really going to change things!

Comprehensive Epilepsy Support Services for Every Stage

Epilepsy is not the same for everyone. For some, it’s a periodic interruption. For others it’s a daily struggle that redefines how they live, work and engage with the world. Each case is unique, which means that epilepsy support can never be a one-size-fits-all process.

We do more than just provide care; we’re a part of each stage of the journey and create the solution. Whether this is early diagnosis, sustained support, crisis response care or aged care support, we intervene with expertise, kindness, and a plan that meets individual needs.

Guiding You Through Diagnosis and the Australian Healthcare System

Families diagnosed with epilepsy often feel overwhelmed. From neurologist referrals to Medicare claims to navigating treatments that work with epilepsy, the process can be overwhelming. That’s where we come in.

• We assist families discussing their options, from finding the best specialists to using government-funded resources.
• We help clients navigate Medicare and NDIS eligibility so they can receive as much support as possible.
• We coordinate visits to hospitals and specialists, so that you’re never at a loss for a next step.

Ongoing Home-Based Support: More Than Just Medication Reminders

When it comes to epilepsy care at home, taking pills on time is just the beginning. It’s about making the space around them safe, minimizing their chances of having seizures and helping them take back control of their daily routines.

We provide the following home support services:

• Activities of daily living assistance – support with routines, mobility, and self-care.
• Seizure monitoring & prevention – fall prevention strategies, overnight monitoring, and risk assessments.
• Dietary & lifestyle changes – supporting clients in making epilepsy-friendly dietary and lifestyle choices.
• Training and education of family and loved ones – teaching those around you how to respond to a seizure in a calm and effective way.

With Support Network, you are not only getting a caregiver, you are actually getting a partner in long-term epilepsy management.

Crisis & Emergency Care: When Seconds Matter, We’re There

Seizures can occur spontaneously, and having the appropriate assistance in those pivotal times can make all the difference. That’s why our team trains on seizure first aid, rapid response and post-seizure recovery care.

• 24/7 on-call support for families and caregivers
• Individualized threats based on the conditions of nose.
• Working with the medical teams to be able to initiate quick, effective treatment.
• Help with hospital stays and recovery at home after a seizure.

You’ll have a team on standby to take action, guide and support you through it.

Aged Care Epilepsy Support: Helping Seniors Live Comfortably & Securely

Many aged care facilities in Australia are not adequately prepared to support residents living with epilepsy, putting when seniors underpinned with epilepsy at risk of mismanagement.

That’s why we offer:

• Specialized epilepsy care for older adults in home or residential care.
• Fall prevention & home modifications to lower risk of injury.
• Medication & Coordination of treatments with aged care professionals ·
• Supporting co-management of dementia & epilepsy (with appropriate safety measures).

We believe seniors deserve well-being and safety and dignity and comfort, and we do everything we can to make sure that epilepsy doesn't get in the way of that. Contact Support Network on 1300 671 931 to tell us your needs, and learn how we can make your or your loved one’s life easier, safer and more independent.

NDIS & Other Funding: Getting The Most Out Of Epilepsy Care

NDIS is based on need not condition. Which means it’s not sufficient that you have epilepsy — you have to show that it affects everyday life.

At Support Network, we:

• Assist families in obtaining the necessary medical evidence to maximize chances of approval.
• Help write strong applications that detail real-life challenges.
• Collaborate with neurologists, GPs and specialists to evidence good documentation.

Many Australians are missing out on NDIS assistance simply because they didn’t apply correctly. We ensure that doesn’t happen to you.

How We Make the Most of Your NDIS Funding for Epilepsy Support Services

Getting approved is only the beginning. The real challenge? With so many restrictions for the so-called well-behaved, this can be a crucial question of making sure your NDIS plan will actually fund that support (rather than just leaving you to manage it or find other funding). Many generic plans omit key services, making families pay out of pocket for vital care.

That’s where we step in. 

• Personalized epilepsy care support
• Daily living assistance
• Seizure monitoring & emergency preparedness
• Community access & social inclusion

We don’t take what’s given—we fight for all of your entitlements, so you can receive the finest care you deserve.

NDIS Application & Review Support – Avoiding Delays & Rejections

Last year the government made on a partial basis grant laws to streamline the application process for accessing an NDIS package. The system is full of delays, rejections and misallocated money — and many families don't know how to push back when a plan doesn't meet their needs.

At Support Network, we take care of the whole process for you, including:

• Quicker Approvals – we submit applications along with the correct proper documents to avoid time wasting delays.
• Plan adjustments — if your current plan is inadequate, we assist you in approaching for fund increases or revisit plan details.
• Fighting for better support — we campaign for more fairer, more personalised funding of epilepsy care so you don’t find yourself short-changed

Despite a rejected or underfunded plan, don’t lose heart. We’ll intervene and ensure your voice gets heard.

Beyond NDIS: Other Funding Options for Epilepsy Care in Australia

NDIS is just one way to pay for epilepsy support. Most people don’t think they could qualify for other government and community-based funding.

At Support Network, we enable you to connect with:

1. My Aged Care funding – for older people with epilepsy that require home-based or residential care.
2. State-based subsidies – extra support programs offered in Victoria, NSW, Queensland & other states.
3. Epilepsy-specific grants – from Epilepsy Action Australia and similar non-profits that are based on assessment and proof of financial needs
4. Assistive technology funding — helping clients obtain seizure monitors, smart home safety devices, and epilepsy-friendly equipment with little to no cost.

Most families aren’t even aware these options exist — and we are. And we ensure that you have access to all possible resources.

Epilepsy Home Care Services: Safe and Comfortable Living

We turn homes into sanctuaries at Support Network. Read More of this article here Our epilepsy home care services can significantly cut down on hospital visits, avoid emergencies, and help families provide their loved ones with the best quality of life.

Most homes aren’t built to accommodate epilepsy, but that doesn’t mean they can’t be adapted to serve particular needs. We evaluate each home and make adjustments to reduce seizing risks—because it can sometimes take just a few minor changes to keep a person safe from serious injury. We eliminate hazards such as sharp corners, unsecured furniture, or slippery surfaces. We add soft flooring, safety rails, and some padding where necessary. We strive to keep all important spaces easily reachable to lessen the chances of falling while or after having seizures. We also guide families on seizure-proofing bedrooms, bathrooms and kitchens (where most epilepsy-related accidents happen). A home should never feel like a never-ending danger zone. We see to it that it doesn’t, with our help.

Medication Assistance: Precision and Consistency

Treating epilepsy requires strict adherence to medication schedules, but keeping up with dosages is not always simple, particularly for those juggling multiple prescriptions. One missed dose alone can trigger a seizure, placing people at dire risk. Every day, our caregivers help ensure medications are taken properly and on time. We work with pharmacists and physicians to avoid errors or dangerous drug interactions.

Nighttime Monitoring: Preventing SUDEP & Ensuring Restful Sleep

SUDEP: Sudden Unexpected Death in Epilepsy, which is a massive fear for families who have someone with epilepsy; and can happen at night when someone has a seizure. For those at risk, the night can be a constant source of anxiety — for them and their loved ones. We have night solutions, which may include caregivers to stay overnight. Seizure detection devices that warn caregivers and family members of nighttime seizures are presented. With sleep positioning and environmental modification, we minimize the risk for SUDEP.

Being a caregiver for a loved one shouldn’t resemble a full-time job with no rest. We intervene, so families can simply be families. Call Support Network on 1300 671 931 today to talk about how we can ensure home is the safest place to be for you or your loved one living with epilepsy.

Expert Epilepsy Support Workers in Australia

The right caregiver makes all the difference in epilepsy care. It’s not just about basic help — it’s about partnering with someone who knows this illness inside and out, and understands what needs to happen in urgent situations — and offers you emotional and physical support every step up the way. At Support Network, we don’t just send caregivers — we send trained epilepsy support workers experienced in seizure management, risk avoidance and quality of life improvements.

Epilepsy Support Worker — More Than a Carer

Epilepsy treatment entails more than everyday help. It also needs skilled professionals who know how to identify early warning signs, how to respond to seizures, and how to help individuals on the other side of a seizure. “The epilepsy support workers we employ are trained to help people live with epilepsy through structured routines, medication management and emotional support. Unlike general carers, they ‘get’ the unpredictable nature of epilepsy and know how to build a safe, stable environment that meets each person’s unique needs.

Seizures & First Aid: Be Prepared, Stay Safe!

Every seizure is unique, and knowing how to react in the moment may help prevent serious injury. “All of our support workers are trained to recognise the different types of seizures and how to respond to each one without panicking. From ensuring that the individual is safe during an episode to managing confusion after a seizure, they handle every situation with confidence and care. Their specialist work makes it so that families can rest assured that their loved one is in good hands.

Cognitive &Behavioral Support: More than just Physical Care

Epilepsy does not just affect the body — it affects memory, mood and mental well-being. People often experience anxiousness, sadness and difficulties thinking surrounding their condition. Our support workers offer structured assistance to enable individuals to maintain independence, participate in social endeavors and develop coping mechanisms. Whether that’s bestowing memory aids, equipment for managing emotional changes or facilitating community, our team is there to illuminate the whole person, not just their condition.

Support for Mental & Emotional Health: Because Epilepsy is More Than Seizures

The emotional challenges of living with epilepsy are frequently ignored. The anxiety of someone having a seizure out of the blue can be stressful and cause people to feel isolated, which extends beyond the individual and affects their family too. They offer so much more than physical safety — they offer reassurance, motivation, normalcy. They allow people to develop confidence, get back into their routine and continue participating in activities that make life feel worthwhile.

Specialized Training & Certification: The Australian Standards

Specialist skills are required to provide appropriate care for those with epilepsy, and our support workers have access to advanced training through organisations such as Epilepsy Action Australia. They are continuously educated on seizure first aid, emergency response, and epilepsy-specific care strategies to provide the support you need. They educate themselves with the recent advances in epilepsy care for all the clients they serve, providing the best care possible.

Community Engagement and Social Inclusion for Epilepsy Patients

Seizures don’t just create medical problems, but social, employment and daily interaction barriers as well. People with epilepsy often face exclusion, discrimination and limited access to inclusiveness opportunities. However, to live with epilepsy shouldn’t mean living from the sidelines. And at Support Network, we assist people in reentering their communities, accessing social programs, and navigating public spaces with renewed confidence.

Battling the vicious cycle of isolation

People with epilepsy fear having a seizure in public, or worry about being misunderstood by those who do not understand its manifestations. This can result in avoidance of certain activities, job loss, and alienation from the world. We try to change this by providing safe and welcoming spaces for people where they feel supported, valued, and included.

Support groups and awareness programs

Connection is powerful. We hold support groups, epilepsy awareness events, and peer mentoring programs where people can connect with those who have similar experiences. We partner with community organizations and schools to raise awareness, educate the public and reduce stigmas about epilepsy as well.

Variety of NDIS-Funded Social Participation Activities

Many people with epilepsy are eligible for funding through the NDIS for social and recreational programs, but may not be aware of how to access them. We support people to navigate their funding and connect with NDIS-approved activities — including art classes, fitness programs, social outings and community events. But these programs offer much more than simply entertainment — they allow people to develop confidence and independence.

Job and Skill Development Opportunities

It can be difficult for people with epilepsy to find and remain in a job because of discrimination and safety fears in the workplace. We help people access the employment support services, job training and NDIS employment funding they need to encourage meaningful work. We also match clients with inclusive employers and offer resume support, interview coaching and workplace advocacy.

Accessing Government-Backed Epilepsy Support

There are a number of government supported services in Australia that are available to epilepsy patients, but having to navigate them can be daunting on your own. Our team also helps people apply for government financial assistance, disability advocacy services, assistive technology and epilepsy-specific initiatives such as Epilepsy Smart Australia, to ensure that people receive the maximum level of assistance available to them.

No One Should Have to Go Through Epilepsy Alone

No one should ever have their opportunities defined by epilepsy. We have the tools, resources, and support to help you recreate confidence, access social opportunities and live.

Call us today on 1300 671 931 to discover how we can support you or your loved one in becoming a member of an inclusive and supportive community.

You take the first step, We’ll do the rest

Accessing care for epilepsy should never feel like a war of forms, phones and uncertainty. You want to be treated with proper solutions, not confusion for the better of October 2023 The hard part we handle — so you and your loved ones can spend their time living, not managing.

When epilepsy enters your life, the last thing you should have to worry about is navigating government funding, finding appropriate care or figuring out who and what you are eligible to receive. That’s what we’re here for. We take the scary paperwork out of the process, battle for the support you deserve, and that is running with the best-trained epilepsy care professionals in the land.

Your Care. Your Plan. Your Support.

All you have to do to get started is to pick our brains, as we’ve done the real hard work for you! Just get on a phone call with us and we guide you through the rest. We start with a detailed consultation to crystalise the specific requirements unique to you to assess NDIS eligibility and create a tailor-made epilepsy care plan that suits you. Next we partner you with an epilepsy support worker because we believe you need someone in your corner who gets it.

Contact us on 1300 671 931 and let’s make epilepsy care simple, effective and really personal. Because you don’t have to do this alone — and with us, you never will.

Contact Us for Compassionate and Comprehensive Epilepsy Care

Managing epilepsy isn’t just about treatment—it’s about understanding each patient’s unique journey, ensuring proper seizure control, and tailoring a care approach that truly fits. Whether you or a loved one has been newly diagnosed or has been living with epilepsy for years, our team of dedicated health care professionals, epilepsy nurses, and support specialists is here to help.

From creating a personalized management plan to navigating treatment options, we focus on the individual—not just the type of epilepsy they have. We assist in tracking seizure types, from absence seizures to tonic-clonic seizures, ensuring that every patient receives care suited to their specific condition. Understanding medical history, medical records, and seizure diaries plays a crucial role in treatment, and we work closely with patients to ensure they have an accurate diagnosis of epilepsy and access to the best resources, including the National Epilepsy Support Service.

If unprovoked seizures, medication side effects, or severe seizures are affecting daily life, we are here to provide ongoing support, guidance, and expert care. Don’t let epilepsy define life—let’s create a plan that ensures confidence, safety, and well-being.

Reach out today and let’s build a path toward better epilepsy management together.