Multiple Sclerosis Home Care

Personalized Multiple Sclerosis Home Care

MS is different for each person and we don’t believe in a one-size-fits-all approach. We tailor our home care services to your specific needs, so that you receive the appropriate level of support at your stage of MS progression.

How We Tailor Our Care to You

• Early Stage Support – Light household tasks, meal prep and gentle mobility assistance.
• Mid-Stage MS Care – Daily personal care, medication reminders, helping with coordination of therapy services, and companionship.
• Advanced MS Support – round-the-clock in-home healthcare, complex medical support, mobility aid, full time companionship

We don’t just care for you—we build care around you so that you can feel comfortable, independent and supported every step of the way.

Physical Support That Goes Beyond the Basics

MS can affect movement, coordination, vision, and even the ability to speak. Even the simplest of tasks that you would think to be in your muscles can suddenly take on a mountain of accumulation. But changing the way you move due to MS shouldn’t mean feeling a burden. What we at Support Network do is guide you, enabling you to be in charge of your life.

• Mobility Assistance – No one should feel that getting around at home and outside requires effort. Our caretakers have been trained to help you manage stairs, hallways, and outdoor spaces, keeping you steady on your feet. We make every move — with assistance for walking or transfer from a wheelchair — as safe and easy as possible.
• Medication & Therapy Coordination – Balancing meds and therapy can be complex, but you don’t have to handle it alone. Our caregivers coordinate with health professionals, physiotherapists, and occupational therapist to get you the right treatment, at the right time, eliminating the stress of managing multiple appointments.
• Soothing Personal Care – Bathing, dressing, and grooming should never feel awkward. Our discreet and respectful help mean you can feel clean, revitalised and ready for the day ahead. Whether you need around-the-clock support or just an extra hand, we’re here to make personal care more manageable.

We’re here to help you do it with strength, independence and dignity.

Emotional & Social Support — Because MS Can Feel Lonely, But You’re Not Alone

Now the threats to independence, the frustrations of navigating daily life, and the uncertainty of what will happen next can be overwhelming. But you don’t have to do it by yourself. At Support Network, our staff members are not just caregivers, but companions, listeners and emotional lifelines for not only the MS patients, but their families as well.

• Companionship & Social Interaction – Loneliness should not be a part of your journey. Communications such as our caregivers having meaningful conversations, engaging in shared hobbies, and attending social outings to keep up the spirits. Be it a casual conversation over a cup of tea, a stroll in the park, or lounging with the family in front of the TV, we’re here for you!
• Mental Health & Well-Being Support – Exercise isn’t just for the body; a healthy mind is equally as important. Through meditation techniques, positive reinforcement, and compassionate conversations to relieve stress, anxiety, and emotional fatigue. MS takes a mental toll, too, and our team is here to listen, uplift and encourage each step of the way.

We believe in treating the whole person – not just the condition. A helping hand — yes, but also a listening ear and a caring heart.

Compassionate Palliative & Respite Multiple Sclerosis Home Care: Dignity, Comfort, and Peace of Mind

Looking after someone with advanced Multiple Sclerosis is about more than providing medical support – it’s about respecting their dignity, ensuring their comfort and providing constant emotional reassurance. As MS progresses into its later stages, the patient and their family needs evolve. The fatigue, the unknown, the emotional toll — all that stuff gets heavier.” But you’re not alone in carrying it.

As such, we offer our skilled palliative and respite home care to ease the burden, bring comfort, and echo with moments of serenity because every stage of life deserves warmth, love, and exemplary care.

Palliative MS Care: A Gentle, Dignified Approach to Advanced Support

Comfort-centered care is what we are about. As MS advances, symptoms like debilitating fatigue, muscle weakness, and trouble speaking or swallowing can disrupt everyday life. Our palliative care team gently treats pain, improves comfort and offers soothing care with an emphasis on well-being rather than struggle.

Emotional and spiritual care is as important as physical care. MS affects not only the body, but the heart and the mind. We offer compassionate listening, emotional support, and spiritual care guided by every family’s individual faith and needs. We’re here to guide you through all the steps on this journey.

We believe in respecting independence and choices. We all deserve that autonomy over our care and decisions — even when we are approaching the end of life. We make sure your loved one’s wishes are honoured, partnering with families to develop a care plan that respects their values, routines and dignity.

We do not just give palliative care, we make a peaceful, gentle, unwavering environment for patients and families.

Respite MS Home Care: Because Caregivers Deserve Care Too

Taking care of someone you love who has MS is an act of love — but it can be exhausting, emotionally draining and overwhelming. Most of the family caregivers I work with overextend themselves, neglecting their own needs.

You can’t possibly step away, but self-care is not selfish — it’s essential. Our respite MS home care allows you to step back, rest, and recharge while knowing your loved one is safe, cared for, and surrounded by compassion.

A consistent, reassuring presence is critical in MS care. Unlike other traditional healthcare services, we assign caregivers who specialize in your loved one's condition, making sure that in your absence, your loved one feels safe, free, and supported emotionally. We are not only caretakers, we provide heat, patience and an opportunity for meaningful companionship.

Navigating the NDIS for Multiple Sclerosis Home Care: We Make It Stress-Free

If you or your love one have Multiple Sclerosis, you probably know about the National Disability Insurance Scheme (NDIS). It’s intended to fund essential services, but to many, the system is overwhelming, confusing and exhausting. The paging through endless forms, the eligibility criteria, the not so clear what’s covered — it can feel like an uphill fight.

You go about your business, and we do the heavy lifting for you. We manage everything from helping you apply and finding the proper financing, to making sure you get every benefit you’re owed, and more — because you shouldn’t have to struggle for the treatment you merit.

We understand that NDISfunding isn’t just, well, about funding — it’s about achieving an improved quality of life. That’s why we focus on more than just the fundamentals, ensuring that each aspect of your care journey — physical support, emotional wellness, financial relief and independence — is covered within your plan.

NDIS Home Care for MS: More Than Just Funding

There is no one-size-fits-all approach — living with MS has ever-shifting needs. Your NDIS plan must be dynamic and flexible as your care requirements. But how do you know if your plan really helps to provide freedom from your real-life struggles and day to day options? That’s where we step in.

We make an effort to learn about your individual goals and objectives and develop an NDIS home care plan tailored and implemented to your home—he it is the right way and meets your needs, expects and desires. From everyday support, through specialist therapy, adaptations to your home or support for your mobility, we ensure that your plan gives you the precise help you need as you need it.

What are the services that NDIS funding can cover?

• Personal care, including assistance with bathing, dressing and grooming.
• Home retrofitting for increased accessibility.
• Mobility aids and assistive technology
• Physio, occupation therapy and speech pathology.
• Social/emotional support services.
• Respite care for family caregivers for short and long periods of time.

But getting to these benefits can be a tedious process — that’s why we take the time to walk you through it, step by step, fighting for what’s important to you.

We Handle the Paperwork, So You Don’t Have To

It is easy for NDIS applicants, renewals and plan reviews to feel like walking a never-ending bureaucratic labyrinth. Families whose lives are already complicated and shaped by MS shouldn’t have to spend hours on line filling out forms, making phone calls, struggling to decipher government policies.

That’s where we step in. As your NDIS care partners, we manage every element of your funding, such as:

• The Analysis for eligibility and documentation
• Applying for the appropriate tier of support relevant to your individual MS care requirements.
• Assisting with NDIS renewals and plan reviews to request ongoing coverage.
• Adjusting your plan as you change over time.
• Managing communication with NDIS providersto free you from the back-and-forth.

You deserve care that is hassle-free, stress-free, worry-free.

Connecting You to the Best Multiple Sclerosis Home Care Communities in Australia

The emotional, physical and mental burden of MS is a lot to bear and no one should have to go through it alone. We believe care is more than help; it’s the community that builds you up, that supports you, encourages you, walks this walk with you.

Not only do we offer in-home care, we link you with Australia’s most compassionate and devoted MS communities so that you can feel a sense of independence, self-assurance, and belonging.

By connecting with our robust, MS-specific network of support groups, local community services, and nationwide resources, we help you find care, sure, but also friendship, encouragement, and empowerment.

The Power of Community: Because MS Shouldn’t Define You

And being surrounded by supportive community is not just comforting — it’s transformative. A strong MS community offers you a space in which you can be truly heard, where others understand what you are experiencing; guidance from those who have already traveled down this road. It links you to helpful resources, whether that’s financial assistance to mobility programs, ensuring you can get the help you might not even know is there.

Best of all is that it restores a sense of confidence that lets you know you are not alone and the right people are here to help you move along. At Support Network, we provide a way for every person living with MS to connect with the support they need, whether through peer groups, advocacy programs, or qualified MS specialists who know exactly what you’re going through.

The Communities That Will Change Your Journey with MS

Our goal is to match you to authentic, real-life support communities that help you enjoy a better, healthier life with multiple sclerosis.

MS Australia & Local MS Support Groups

MS Australia is the national peak body for research on, advocacy and services for Australians living with MS. We’re here to help you find:

1. Local MS support groups – where you can connect with other people going through similar challenges.
2. Online MS support communities – Online MS communities so you are always there to support you, wherever you live.
3. Educational programs – that help you better manage your symptoms and make plans for the future.

Peer Networks: When Shared Experience Makes a Difference

It can make all the difference talking to someone who knows what living with MS is like from the inside out. We help you find:

• One-on-one peer support programs that match you with someone who’s taken a similar journey.
• Caregiver support networks that guide families on how to better support their loved ones.
• Social engagement communities for activities and outings, and community involvement.

Employment & Career Support: Helping You Stay in Control of Your Goals

A diagnosis of MS shouldn’t take your career goals away. We help you connect with:

• JobAccess Australia, which helps people with disabilities to remain in the workforce.
• Workplace support through NDIS, so you can have all the adjustments you need to work effectively.
• Government funded vocational programs that train people and help them find jobs.

Physical & Mental Wellness Programs

Well-being is more than taking care of the physical. We help you access:

• MS-specific physiotherapy and mobility training to maintain strength and flexibility.
• Mental health professionals who specialise in chronic illness support.
• Exercise groups designed for MS patients, helping you stay active in a safe, supportive environment.

Multiple Sclerosis Home Care & Employment in Australia: Know Your Rights and Workplace Support

Support Network believes in preserving independence, aspirations, and sustainable work for you. We supported those with MS in remaining employed, seeking MS-friendly careers, and obtaining the workplace accommodations they are entitled to — because your condition shouldn’t define your career, your skills, interests and potential should.

Workplace Accommodations That Make a Difference

MS symptoms often encompass fatigue and mobility challenges as well as cognitive difficulties and vision problems, rendering a traditional work environment challenging without proper accommodations. However, with minor changes, your workplace can turn into a supportive, and productive environment for you to continue to thrive.

We teach you and your employer how to implement:

• Flexible work hours and remote work options to manage fatigue and energy levels.
• Ergonomic workstations and assistive technology to reduce strain and improve efficiency.
• Speech-to-text software and vision aids for those experiencing cognitive or visual changes.
• Quiet workspaces and scheduled breaks to reduce overstimulation and maintain focus.

You shouldn’t have to choose between your health and your career — you deserve a workplace that conforms to you, not the other way around.

JobAccess: Government-Funded Assistance for Australians with MS

Australia’s JobAccess program is in place to assist with remaining in the workforce or retraining into a new role for those living with disability, including MS. A lot of people don’t know how much free support there is — and we help you get every entitlement you can.

Through JobAccess, we help you:

• Apply for workplace modifications at no cost—including ergonomic chairs, speech software, or mobility aids.
• Receive funding for transport assistance if getting to work is a challenge.
• Find MS-friendly jobs through employment services that match your needs.
• Access job coaching, resume support, and interview guidance tailored to your abilities.

We have close connections with JobAccess and other employment support programs, so we can connect you with the resources that would best support you in maintaining your independence and career.

How Our Multiple Sclerosis Home Care Helped Real Families

Everyone’s MS journey is unique, but one thing is constant here—the power of caring for one another. At Support Network, we have walked alongside hundreds of families, offering not only assistance, but also life-altering support that can literally bring back confidence, independence and peace of mind.

From the man who was able to regain his independence with a tailored home-care solution, to a family who soothed their anxiety about their ageing father’s condition with our home-based service, these are some of the stories that show MS doesn’t have to mean life is over — it simply means you need to find a way to be able to live it to its fullest.

Case Study

When Sarah, a 42-year-old teacher and the mother of two children, first found she had Multiple Sclerosis, she was afraid she would take everything away from her: her profession, her mobility, even her life. By the time her symptoms progressed, daily tasks were overwhelming due to fatigue, mobility issues and cognition difficulties.

Sarah’s main concern wasn’t about her health at all; it was what losing her independence would mean, and how that might make her feel like a burden to her family. She did need care, but she also wanted control over her life and her decisions.

We collaborated closely with Sarah to create a care plan specific to her needs and lifestyle. Our caregivers helped with mobility, home modifications, and personal care every day while keeping Sarah engaged with the things she enjoyed. With proper guidance, Sarah was able to regain her sense of confidence, independence and purpose. Today, she goes to work, she raises her children, and she lives well on her own terms — and that’s because multiple sclerosis didn’t dictate her future.

Let’s Talk—Because the Right Care Makes All the Difference

Multiple Sclerosis is a progressive disease, but that doesn’t mean life has to slow down. Whether you or a loved one is experiencing a common form or a more progressive form of MS, finding the right level of care can transform daily life. At Support Network, we understand that MS affects everyone differently—its range of symptoms, the impact of environmental factors, and how it progresses from person to person. That’s why we take a personalised approach, offering tailored sclerosis care designed around your needs, your goals, and your comfort.

From live-in care services for those needing round-the-clock assistance to flexible daily living support that helps with everyday tasks, we ensure that quality of care is never compromised. Our team of professional carers provides a wide range of support, whether it’s helping with daily activities, navigating care packages, or offering trusted aged care solutions. We work alongside care providers to ensure the best possible residential care, giving you access to compassionate, experienced professionals who truly care.

Living with a neurological condition or any autoimmune disease can be overwhelming, but with the right compassionate care, you don’t have to face it alone. If you need guidance, whether it’s for common symptoms, managing chronic diseases, or seeking a higher level of care, we’re here to help. Let’s create a care plan that fits you—not just for today, but for the long run.

Call 1300 671 931 or reach out to us today. Because care should feel like support, not a struggle.