Palliative Care

Home-Based Palliative Care — Stay Where You Are Comfortable

• 24/7 personalized support based on unique need.
• Pain and symptom management delivered in comfortable surroundings.
• Personalized support with activities of daily living to preserve independence.
• Support for patients and their families: emotional and psychological.

Hospital and Facility Palliative Care — Medical-Grade Comfort

• Working in conjunction with hospitals, hospices and aged care facilities.
• Complex care was specialized treatment for complex conditions requiring hospitalisation.
• Sophisticated clinical management of signs and symptoms.
• Coordinated transitions between home, hospice and hospital care

Specialist Palliative Nursing and Medical Care

• Supervision of medication and management of pain by palliative care nurses.
• Management of wounds, prevention of pressure ulcers and control of infection.
• Positive advanced support for neurodegenerative diseases, including dementia and Parkinson’s.
• Progressive illness respiratory, cardiovascular and digestive care.

Pediatric Palliative Care — Soothing Care for Children and Families

• Individualized medical, emotional, and therapeutic care for kids with life-limiting conditions.
• Play therapy, music therapy and other appropriate psychological care.
• Parental respite and support in a family-centric model.
• Support for the Emotional, Psychological and Bereavement Aspects

Emotional, Psychological, and Bereavement Support

1. Patients and family members: mental health intervention
2. Emotional and cultural support for people of all backgrounds
3. Advice for caregivers experiencing burnout and emotional fatigue.
4. Palliative Care and Advanced Care Planning

Establishment of advance care directives to honor patient preferences.

• Legal and financial advice to make end-of-life planning easy.
• Interventions with a focus on comfort for dignified final hours.
• Ongoing collaboration between families, healthcare providers, and legal counsel.

Crisis and Emergency Palliative Support - 24/7

• 24/7 access to medical and emotional support
• Swift intervention when symptoms are crash and burn.
• Emergency response of families in need of immediate assistance.

There is no room for compromise when it comes to palliative care — not in dignity, not in comfort, and certainly not in the level of support that you get. At Support Network, we are not Service Providers; We are your champion, advisor, and ally when it counts the most.

Don’t wait. Call 1300 671 931 today. Let’s create a plan for care that works for you.

Home Palliative Care – Where Comfort, Dignity, And Compassion Come First

Home is not merely a place when it’s a life-limiting illness — it’s a sense of safety, familiarity, and belonging. That’s why our home-based palliative care is specifically designed so that every person can get every ounce of medical, emotional and personal support they require without leaving the home they love most.

We don’t simply offer in-home care — we create a space of comfort, respect and dignity that enables people and families to prioritize what matters most.

Pain Management and Symptomatic Relief Without Hospitalization

What palliative care does is manage pain and discomfort. The team consists of palliative care specialists and nurses who manage pain relief and adjust it to each student’s needs and condition. Expert medication management, relief of nausea and breathing issues, and the continuous attention of medical professionals all focus on keeping patients as comfortable as possible.

Conversely, for patients in severe distress, 24/7 access to urgent care combined with focused symptom control therapy options that make it easy to take your medicine means we help patients find the right balance, minimizing unnecessary hospital admissions.

Personal Care That Supports Autonomy

The loss of independence can be one of the most difficult parts of a life-limiting illness. We know that small acts of personal care can mean a world of difference, which is why we ensure that our home-based palliative care is dedicated to dignity while you assist with daily living activities

Our trained support workers provide mobility assistance, fall prevention strategies, meal preparation and hygiene support — and most importantly, promote independence and normalcy for the individual.

Supporting Patients and Families Psychologically and Emotionally

A significant illness is not just a challenge for the individual — it is tough on the whole family. Emotional distress, anxiety and grief are normal, but no one should have to bear that weight alone.

When anyone in the process of care — whether it’s the elder on the care journey or the family caregiver — needs emotional reinforcement, we give them personalized counseling and mental health support. Our site focuses on enhancing the emotional resilience of patients and their families through coping strategies, family mediation and spiritual guidance.

At Home Palliative Nursing And Medical Care

With the right expertise, many medical needs can be met at home. Our such palliative care nurses are trained to give specialized wound care, respiratory and cardiovascular support, and neurodegenerative disease management, to extend the customer's comfort and to prevent illness prompting ongoing medical evaluations.

Working closely with physicians, specialists, and allied health professionals, we deliver a care experience that is seamless and responsive to each patient’s unique needs and ensures their care is handled the way every professional would conduct themselves.

Hospital and Facility Palliative Care – Where Medical Expertise and Compassionate Support Come Together

When a life-limiting illness necessitates specialized medical intervention, care needs to extend beyond basic support — it needs to be highly coordinated, expertly managed and deeply compassionate. At Support Network, we offer hospital and facility-based palliative care that allows individuals to receive the most clinical attention, symptom relief, and holistic care possible without sacrificing dignity or comfort.

Often palliative care happens in a hospital, hospice, or aged care facility, and should never feel too sterile or impersonal. It should feel like support that relies on an understanding of the depth of what someone is going through. Our care model is centered on pinpoint precision symptom control, medical grade comfort and emotional reassurance designed to empower individuals and families as they journey through serious illness with strength and peace of mind.

Collaboration across hospitals, hospices and aged care facilities

Palliative care in a medical setting should not feel like some series of unrelated treatments. It needs to be seamless, carefully orchestrated and focused on the person being cared for.

We work closely with:

• Hospitals, which will make certain that acute symptoms and pain crises are dealt with without needless agony.
• Hospices, places where care designed to maximize comfort is offered with warmth and dignity.
• Aged care homes, where 24/7 medical oversight meets individualized day-to-day assistance.

And our interdisciplinary approach guarantees that every transition—from home to hospital or hospital to hospice—is made with meticulous and delicate care and without undue strain on patients and families.

Specialized medical care for complex and serious conditions

Higher-level medical care is often required for patients with advanced illnesses. Palliative care trained nurses, palliative specialists and medical professionals are all part of our palliative care teams that manage:

• Management of intractable pain and management of other complex symptoms via selected maneuvers.
• Supportive care for patients with progressive disease in the respiratory and cardiovascular domains.
• Wound care and infection control to prevent complications in at-risk patients.
• Designed for those who struggle with appetite and absorption issues, supporting nutritional needs and digestive health.

We aim to decrease hospital readmissions, halt needless pain and suffering, and create a plan of care that values comfort without being ineffectual in a medical context.

Backbone of Retain in-Place Care – Advanced Palliative Nursing

Palliative nurses are the heart of hospital- and hospice-based care, making sure that every person receives not only medical attention, but also what should be human-centered support.

Our specialist palliative nurses provide:

• Continuous pain and symptom evaluations to adjust care as conditions change.
• Monitoring and adjusting medications to minimize discomfort and side effects.
• Pressure sore prevention, wound care for bedridden patients
• Emotional stabilization and advocacy for patients, to ensure that each individual’s needs are heard and accounted for.

We don’t simply manage symptoms, we create better quality of life through preventative, holistic nursing care.

Pediatric and Emotional Palliative Care - Every Child, Every Family, Every Step of the Way

Pediatric palliative care is not only about managing symptoms it’s about protecting innocence, preserving joy and surrounding families with constant support. When a child is diagnosed with a life-limiting condition, every moment counts. Care must be gentle but thorough, medical but deeply personal, structured but responsive to the individual child’s needs.

Our unique model of care at Support Network offers pediatric palliative care extending well beyond traditional healthcare, providing for all the needs of every child in this situation and giving families the strength, tools and emotional support necessary to navigate this journey with courage.

But caring for a child is not just about medical interventions: It’s about inspiring hope, easing suffering and ensuring families never feel alone.

Pediatric Palliative Care – A Holistic, Compassionate Approach

The approach to treat children with life-limiting illnesses needs to be bespoke in nature, focussing on comfort, emotional well-being and family connection. Pediatric palliative care differs from adults in that it threads through play, creativity, and emotional safety in the fabric of the care plan, so young minds won’t be burdened by medical complexity.

We provide:

Nursing and medical care for childrenSpecialist

• Management of pain and other symptoms such that every child is comfortable and able to participate in life.
• Working with pediatric specialists to provide the best treatment plan.
• Support from the nutrition for our appetite-loss child.
• Care planning that is aligned with a child’s changing medical needs.

Therapeutic Support – Bringing Comfort Through Creativity

Childerns can’t always articulate their thoughts and feelings the way adults can, which is why traditional counseling is not always sufficient. We offer:

• Play therapy, music therapy, and art therapy to assist children process emotions in an organic, fun way.
• Touch therapy for children with neurodevelopmental disorders.
• Decorating eggs and storytelling, along with interactive support sessions creating joyful moments and expression.

Parent Respite Care and Family Supports

Caring for a child with a life limiting condition can be physically and emotionally draining. We take a family-centered approach to ensure that parents and caregivers have:

• Respite care services, seeking respite care services, so they can step back, recharge, and let us take over.
• Support and education to empower caregivers in their child’s continuing care.
• 24/7 emotional and practical support, because families shouldn’t have to feel like they’re going through this alone.

Emotional, Psychological and Bereavement Support — Holding Space for All the Emotions

A life limiting illness does not only affect a single person but an entire family. Fear, anxiety, grief and exhaustion become constant companions, which is why our palliative care provides dedicated emotional support at every stage.

Pre-Loss Support – Dealing with the Unimaginable

• Counseling for grief and anticipatory counseling to prepare families emotionally.
• Emotional support to help those involved cope with diagnosis, treatment, and loss.
• Support for siblings and extended family to help children and relatives understand and process what is happening.

Bereavement Care – Help After the Last Farewell

• Grief counseling for parents, siblings, and loved ones to navigate life after loss.
• Activities to create and remember treasured moments.
• Ongoing emotional support and connection with community networks to ensure that no family ever mourns alone.

Wellness and Support for Caregivers

• Professional mental health support for patients and caretakers dealing with depression or anxiety.
• Ensuring long-term maintenance through emotional resilience training.
• Connecting families with support groups and peers to find comfort in shared experiences.

Navigating the Role of Funding and Government Support for Palliative Care in Australia: It Shouldn’t Cost Families a Fortune

Palliative care is not a luxury — it’s a human right. No one should have to make a choice between good care or financial security — yet many families are afraid to seek competent palliative assistance because they are worried about the expense. At Support Network, we feel that all humans are entitled to dignified, compassionate and expert palliative care, independent of ones financial situation.

Palliative care – The Australian government provides various funding options, subsidies, and financial assistance programs to offset the cost of palliative care. But knowing what’s out there — and how to get it — can be daunting. That’s where we come in. We walk families through all this so you get all of the support available and financial considerations never come in the way of prophylactic care.

Palliative Care with Medicare Benefits — What to Know

Medicare pays a good portion of the added costs for palliative care services, but many families don’t realize what’s available. Our team helps you navigate:

• Medicare Benefits Schedule (MBS) items covering doctor visitations (including for specialists) and medical procedures regarding palliative care.
• Visits to the home from palliative care doctors and nurses through Medicare-subsidized plans.
• Prescription drugs covered by Medicare for symptom relief and pain control.
• Telehealth palliative care consultations, to get professional medical advice from wherever you are.

Palliative Care Programs Funded Through Government – Getting the Most Out of Your Support

In Australia, there are funding pathways within the health system aimed at providing assistance to people who need palliative care at home, in hospitals, aged-care facilities, or hospices. We assist you in with finding and applying for:

1. Palliative Care Home Support Packages - (designed to facilitate home palliative nursing, personal, and therapy care packages.
2. Aged Care Packages (CHSP & HCP) — Fa HCS, Aged Care Packages (CHSP & HCP), continuing to fund palliative care services with elderly people who choose to stay at home.
3. The National Disability Insurance Scheme (NDIS) palliative care funding to ensure individuals living with disabilities receive the support they need in their remaining days.
4. Carer Payments and Carer Allowance — these provide financial aid to family members delivering palliative care in their home.
5. Other bereavement payments, given to spouses or families of those who die while receiving government-funded palliative care.

Private health insurance and other financial aid

And for people with private health insurance, most hospital, hospice and home palliative care services are paid for, in full or in part. We assist families in:

• Knowing what is included in their private health fund and using it to its full potential.
• Access to superannuation early for people with terminal conditions.
• Looking at other state-based palliative care funding, such as subsidies for low-income people.

We want to clarify and maximize every funding avenue available, so that families never have to feel isolated while attempting to fund care.

How We Support You Through the Palliative Care Funding Process

Funding and financial support offered through the government can sometimes feel complex, confusing, and cumbersome with red tape. Many families don’t know where to start, resulting in delayed access to needed services. At Support Network, we:

• Determine if you are eligible for all funding programs.
• Manage the application and paperwork process, making sure it’s all submitted correctly.
• Work on your behalf for a decision and provide timely access to services.
• Work with financial advisors and legal experts when exploring additional funding sources.

We handle the money matters so you can spend the time with what really matters—your family.

How to Start Palliative Care

It can be overwhelming to make decisions about palliative care, and you don’t have to do it alone. Whether you, or a loved one, has been diagnosed with a life-limiting or terminal illness, the right palliative care provider will help assure that anyone and everyone involved in care delivery does so with compassion, expertise, and dignity.

We help guide individuals and families through the palliative care pathways, guiding them through care options that are personalized to their unique care preferences and wishes for care. Our interdisciplinary expert care teams work in close collaboration with families, hospitals, and community service providers throughout the continuum of palliative care planning.

Step 1: Assessing Your Needs for Care

Whether you need hospice care, aged care services or community palliative care, we work with you to identify the correct model of care rooted in your clinical condition and personal goals of care. We work with your patient to assist all round care, chronic illness, terminal illness, irreversible illness.

Step 2: Develop a Personalized Palliative Care Plan

Alongside health care professionals, social workers and a clinical team, we work with the individual to craft a palliative care plan that meets their care needs. This means working with palliative care units, residential care facilities and Palliative Care Australia to provide families with the best possible support.

Step 3: Prepare for Your Needs in the Future

An advanced care plan ensures that medical choices reflect the person’s wishes. My team supports advance care planning, assisting patients and their families with navigating decisions regarding medical treatment, specialty care and palliative care issues as they transition through life stages.

Step 4: Support from Emotions and Family

Taking Care of a Family Member with a Terminal Illness Our Palliative Care Counselling services offer emotional support that no only givers a feeling of care to the patient but also the family and friends of the patient. Through Care for Family programs, we help caregivers and loved ones with tools to ensure that they have the resources and emotional strength to provide ongoing care.

Step 5: Find The Right Palliative Care Provider

Finding the right palliative care options is a matter of choosing a provider who will understand your needs. With a rich understanding of what works from local experience, our practitioner delivers access to specialist care, working with community palliative services and palliative care units to ensure a full repertoire of services is available tailored to individual need.

Your Next Step – Receive Compassionate, Expert Care Today

Connecting with palliative care when you or your loved one needs it most Support Network is committed to delivering compassionate care, high-quality care, and specialist support that meets every stage of need. Call us today on 1300 671 931 to arrange your palliative care, ensuring you receive life care or any type of care and dignity you deserve.