Personal Care

We provide premium personal care for you, like family!

Choosing us is not just about hiring a care provider, it is more of picking a family and accountability buddies that will be there for you all steps of the hard way. We are committed to helping people live with confidence and comfort. Our personalized care system is designed to meet every individual’s specific needs.

From daily tasks needs to companion care and specialized aged care, we are masters at helping people find their way around their NDIS scheme. Our delight is to make everyone look forward to a new day. We take out the stress of managing your everyday tasks and simplify it for you through our support workers.

We are not just good. We are the best at what we do.

Our Mission

Our mission is to deliver compassionate care that strengthens every individual’s will to live independently.

Why Choose Us? 

You don’t want to get hit by a boulder while trying to avoid a pebble, right? That is why you should choose us. We understand that taking care of an aged individual is hard. Likewise, caring for individuals with disabilities can also be very tasking. But you don’t ever want to hire an incompetent care provider. They will make your tasks triple hard.

Our commitment to excellence, reliability, and compassion sets us apart. Below are some of the reasons you should entrust your care or that of your loved ones to us.

Customized Care Plans 

Often, clients have diverse needs. Hence, we work closely with each client and their families separately. Even for clients with the same needs, we do not offer consultation to both of them at the same time. We respect your privacy.

Through consultation, we use the available details and data to curate a befitting care plan for you.  

Affordable Pricing

Quality care and a healthy lifestyle do not have to be expensive. Everyone deserves a chance at quality care regardless of their status.  So, our rates are competitive and super affordable. We do not have any hidden charges whatsoever, rather, our focus is to help you get the care you deserve for a healthy life.

What’s more is that many of the services we offer are covered under the NDIS and Medicare scheme, which means they reduce the financial burdens on our clients. We strive to ensure our services can be afforded by many. Our pricing plans reflect our mission to deliver compassionate care that strengthens an individual’s will to live independently.

Our payment plan is flexible, making it easy to enjoy the quality care you need without having to worry about huge expenses. 

Compassionate Approach

Caring for others is beyond having the best certifications. It deals more with technical skills such as taking care of the heart. This is because many of these clients are vulnerable. So they need a softer person to make them feel seen, recognized, and heard.

Our services are tailored to make sure each client are fully satisfied. We believe that every interaction and care session should reflect kindness, compassion, and respect. We recognize the stress and anxiety level of families whose loved ones are in pain and we put in all of our resources to alleviate their burden through open communication, respect, transparency, and reassurance. 

We create a scenery that promotes emotional stability and increases physical and mental health.

Qualified Professionals

Pivoting our quality healthcare delivery lies a team of highly trained and efficient professionals who boast years of experience and practical expertise. Our team members - right from the care assistants, caregivers, and support workers, down to the nurses and allied health professionals all know their onions.

They undergo a comprehensive screening process to frisk them of any vices that could be detrimental to the health or well-being of our clients. We also run background checks to confirm the authenticity of their certifications, to prevent fraud and unqualified individuals from coming close to you. Likewise, to ensure that there is no form of sexual relationship between our clients and any of our workers who will be assigned to take care of them we might dig a little into your details as well.

Our workers specialize in various kinds of caregiving, from taking care of the aged to people with disability and helping patients get past their post-surgical recovery. They are also updated with the latest developments in caregiving practices and practice with the highest level of professionalism.

Continuous Support

At the end of their care plan with us, we offer some specific needs and ongoing support to ensure they do not fall back into the health crises we saved them from.  This is common for clients we provided companionship and post-surgical support.  

24-hour Emergency Support Availability

Every second of the day, every day of the week, and all through the year, we are there for you. If an emergency doesn’t follow a schedule, then why should our care service be based on scheduling? Emergency support could be needed at any time.

Day or night, in the rain or sun, during winter or summer, our team of dedicated workers is always on standby to respond promptly. We offer round-the-clock service, giving you and your family an assurance that we are always there.

We have a capable response system designed to handle different scenarios. Our caregivers are fully equipped with modern tools and possess practical knowledge to address crises on time.

All these place us above our contemporaries and we see no reason you shouldn’t choose us over them. Do you?

Reach out now and let’s have you locked in.

Our Core Services

Nutrition

The importance of proper nutrition cannot be overemphasized. Even amongst healthy people. It plays a vital role in overall health and wellness. That is why we do not handle it with levity. Our caregivers give high priority to ensuring our clients feed and are fed well. That is why they assist with tasks like meal planning, cooking, meal preparation, and in some critical cases, feeding.

Since some health conditions require a special diet, we cater to the dietary needs of these individuals. It is not an overreach for us. It is what we do and where we strive. Our meals are nutritious, enjoyable, and meet the required dietary intake recommended by physicians.

Medication Management

Over time, some patients have been known to not take their medications regularly or overdose, especially if they are being looked after from home. One way we set out to correct that is through medication management.

Medication management is another core service we offer. It is the proper planning and administration of medications to ensure they are taken in the right quantity and time, and without cutting short or extending the intended duration. It cuts across assisted living facilities, home health agencies, and long-term care institutions.

In medication management, we ensure that our clients receive their proper medication as prescribed at the right time during their course of recovery. Another way we approach medication management is by educating patients about their medication, tracking any side effects, and adjusting their treatment plan as needed.

Managing medications effectively is critical, especially for the elderly or individuals with chronic health conditions. However, with us as your official care service provider, the chances of error are slim.

Companionship

Companionship combats loneliness and isolation. It goes beyond having someone around you but fostering meaningful and helpful connections that contribute to emotional well-being, mental health stability, and profound joy. Companionship goes beyond social interaction; it defines acceptance.

Companionship can be transformative for many elderly and disabled individuals as it bridges the gap created by physical disability, loss of a loved one, or reduced social circles.

Along with our personalised Care, we offer companionship as a service to build trusting relationships with our clients. Our professionals address each individual based on their level of needs. Some need to be read out loud to, some need fun moments like a couple of hours outside in the park or even at social gatherings, some just need to be listened to and that’s all. Every person with their need. These acts help to stimulate their cognitive function, reduce their feeling of loneliness, and promote a sense of belonging between them and their immediate community.

Our support workers also assist with maintaining daily routines, encouraging participation in what interests them, and creating enabling access to helpful community resources to promote independence and increase self-esteem.

For families, knowing their loved ones is in safe hands, and receiving constant companionship grants them peace of mind. It reduces their anxiety and eases their concern.  That way, our service is not just curated for the patient but for their families. Companionship to us is not just another service, it is a lifeline. Evidence of how important human connection is to us and how dedicated we are to nurturing dignity, joy, and fulfillment all through the stages of life.

Loneliness and isolation can mess up a healthy person’s life, not to mention its toll on an aged person or disabled individual.

Elderly Care

Some older adults who need specialized care are specially attended to as well. Some may require dementia care, mobility exercises, fall prevention strategies, and so on.  Our aim is to improve the quality of life for everybody. And that too is a step towards achieving that. 

Life Skills

We do not advocate independence to leave our clients aid-stranded. Being independent means you have to learn daily living skills that will help you go about your tasks easily. This is a way to help you develop your confidence. It builds your self-esteem. Knowing that you need no one by your side for every task you want to execute.

As an NDIS provider, we will push you to become independent and live a more beautiful life. Right from using our transport services, to personal presentation, effective communication, personal hygiene, laundry, taking your medication, home maintenance, and so on, our team will support you to the fullest.

We provide individualized support, helping our clients grow and develop according to the NDIS goals. So, whether you are being supported in a group or on a one-on-one model, just know that you have us in your corner.

Respite Care

Family of caregivers and loved ones at times might require a few minute break to recuperate. We offer respite care services to allow them to rest a bit while entrusting their loved ones to our care. They win, and we also win. An individual’s quality of life shouldn’t come at a cost.

Assistance with Daily Activities

An important aspect of personal care involves helping individuals perform the tasks they may find challenging the most. As time goes on, they will develop the instinct to attempt these tasks with little or no help.

Personal hygiene tasks like bathing, showering, grooming, dressing, toileting assistance, and little housekeeping services are some of the activities we help our clients with here. By lending support, we enable our clients to preserve their dignity while they recover. 

Some of our other services include palliative care, disability care, rehabilitation, 

Extras

In addition to our core offerings, Personal Care Services extends several supplementary services to further enrich the lives of our clients:

Supplementing some of our core services includes the following;

Transportation Services

Mobility also plays a crucial role in a balanced psyche. You cannot be working towards a healthy lifestyle and remain confined to a spot. At the same time, we understand that going out might have its hurdles.

With us, getting around the community is never challenging. We have the necessary tools in place to support easy transportation of our clients in and around the community.

Some of our support workers arrange transport services for clients to attend their consultations, therapies, hospital visits, recreational acts, social events, and so on. Through our transportation service, we ensure that our clients remain in touch with their immediate community.  

Technology Integration

To meet up with the rapid advancement in technology, we incorporate digital transfiguration into our care plans, daily routines, and any other thing that makes our caregiving tasks seem unending.

There are now apps to track health metrics and location. Using apps and some devices, we can track our clients’ movement, health status, and so on to keep an eye on them even if we are not in the same location.

This approach has also made it easy for us to set medication reminders for our clients and facilitate virtual visits with their family members.

Post-Surgical Recovery Support

Getting back into shape after surgery requires extra care and patience. We have trained professionals who assist with physical therapy routines, wound dressing, and other forms of post-operative needs to speed up the healing process.

Training Programs 

Because the world keeps changing and technology keeps evolving, our staff and workers too are always on the move to learn new methodologies, adopt the latest caregiving practices, and spice up their activities. We enroll them in continuous education and ensure they participate in education or schemes that are focused on emerging trends in elderly care, disability support, and first aid.

This helps us and they stay ahead of the curve in their delivery of exceptional care service.

Independence is an off-shot of empowerment. We also organize empowerment training for interested participants in our scheme. Tech skills, gardening, communication and presentation skills, coaching, and swimming, are some of the few skills we empower people with. 

All-inclusive Wellness Initiatives

Beyond physical care, we also promote holistic wellness. That is why we encourage routine exercise, engaging in your hobbies, and visiting other people in the community.

Pet therapy

Old people love pets and some disabled individuals might have been asked to get a support animal to aid their movement. Pets bring companionship and support to homes. Where applicable, we adopt pet therapy sessions into the care plan we design for our clients to allow them to bond with animals as it boosts emotional and mental well-being. 

How to Get Started with Us

Getting started with us is easy. Connect with us via call on our number and let’s schedule a consultation. You can also email us and begin the enrolment process in no time. Alternatively, you can fill out the online form and be assured that we will reach out to discuss your needs and how you want to explore our services.

Our Location

From urban hubs to regional towns, cities to communities, our footprint is everywhere in the country. We enjoy working tirelessly to ensure every individual in need of personal care gets a taste of our exceptional care service. Contact us today to benefit from personalized care service.