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Support Workers That Fit Your Clients - Not Just the Roster

Finding the right worker isn’t just about availability. It’s about trust, compatibility, and skillset.

With Support Network, you can match support workers to your clients based on what really matters:

Experience

including dementia, palliative, mobility, and more

Languages

with over 147+ spoken across our workforce

Cultural awareness

interests, and personal preferences

Verified training

with 3,000+ workers holding qualifications

Australia-wide coverage

we serve over 80% of postcodes, with growing reach every month

Why Aged Care Providers Trust Support Network

We built our platform to serve aged care providers, not to get in their way. Here’s why providers and coordinators choose us:

  • Access to 11,000+ verified support workers, all vetted and insured
  • No platform fees for aged care providers, your clients pay from their NDIS plan
  • Real-time visibility of schedules, shift notes, and bookings
  • Data security and compliance baked into every feature
  • Over 3,000 workers with formal training and diploma-level qualifications
  • Dedicated provider support, with fast response times and system guidance when needed

We make it easier to manage your clients, grow your services, and stay on top of compliance — all while maintaining high-quality care delivery.

How Support Network Works for Coordinators & Aged Care Providers

Whether you’re overseeing a caseload of 10 or 100, Support Network brings the clarity and control you need:

For Coordinators

  • Quickly match workers based on experience, gender, languages, or preferences
  • View and manage all client profiles from a single dashboard
  • Post jobs and review applicants within minutes
  • Track sessions, review detailed notes, and approve timesheets
  • Message support workers directly within the platform

For Aged Care Providers

  • Scale support without long hiring cycles or contractor fees
  • Enter new regions or scale in underserved postcodes
  • Stay compliant with shift logs, insurance details, and secure records
  • Let your clients choose, or choose on their behalf
  • Build a flexible workforce that grows with your organisation
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All-in-One Tools. Zero Hassle.

Support Network simplifies the complexity of aged care support. No juggling between systems. No manual spreadsheets.

1. Search

Find the right match fast, filter by skills, qualifications, personality, availability, gender, and more. You can even onboard your own preferred workers.

2. Book

Set up one-time or recurring bookings that fit your clients’ care plans.

3. Manage

Monitor bookings, approve shifts, review logs, and handle everything from any device, anytime.

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Operational Efficiency Built In

We’ve thought of everything so you don’t have to:

  • Keep session notes, invoices, and payment logs in one secure place
  • Export reports for NDIS compliance with just a few clicks
  • Allow clients to fund their own care directly, you don’t need to worry about invoicing them
  • Add or switch support workers mid-schedule without losing track of history

You handle the people. We’ll handle the paperwork.

Let’s Talk

Want to see how Support Network can streamline your support delivery?

Book a free call with our provider team. We’ll walk you through the system, answer your questions, and help you get started — whether you’re managing five clients or five hundred.

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Google Rating

4.9

Based on 157 reviews