Disability Care

Your Trusted Partner in Disability Support

We understand that getting through everyday life can be challenging for individuals with disabilities. Imagine grappling with inaccessible healthcare facilities, financial constraints, physical barriers and societal stigma which can affect your quality of life. But with the right disability support providers, everyday life will become easier because you’ll get the care that you deserve.

At Disability Care Services, we’ll give you a sense of belonging by fostering an inclusive community that celebrates diversity and promotes understanding. Our programs will encourage you to build meaningful connections and become relevant members of society.

We operate all over Australia. So, regardless of where you are in the country, you can enjoy the personalised care that we provide. Let us partner with you to overcome these obstacles so you can live life on your terms and be grateful for everyday.

Contact Us Today to Get the Best Disability Care

Our Mission

We’re committed to caring for individuals with disabilities across Australia. Our mission is to help you live healthy and independent lives that you will be proud of.

Our Core Values

Compassion

We believe that genuine care starts with empathy. This is why we do our best to provide you with the best support services. We’ll do it using an approach that respects your unique challenges and needs. Our goal is to make sure that you feel heard, valued, and understood.

Empowerment

Being independent is key to living a fulfilling life. We’ll equip you with the resources to take charge of your daily lives. With these, you can make informed decisions and participate actively in your communities.

Inclusivity

You don’t deserve to feel lonely or isolated from society because of your disability. You’re entitled to have a sense of belonging wherever you are. To make this a reality, we’re striving to create a welcoming environment for everyone. No matter your race, circumstance, profession, societal status, or background, you’ll feel at home with us.

Integrity

Our job becomes much easier when our clients trust us. So, we strive to be honest, transparent, and ethical in our dealings. This has helped us build strong relationships with our clientele and the broader community.

Excellence

We’re very good at what we do because we want to provide you with the best care. Our facilities are world-class and our client satisfaction rate is very high. We’re the standard for disability services & support organisations because we continuously improve everyday.

The Disability Services We Offer

We provide a wide range of disability support services for our clients to give them everything they need. Here’s a breakdown of our core services below:

In-Home Support

We provide home care for disabled adults to assist them with day-to-day activities. We recommend this if you prefer to live in your home, but need assistance with certain tasks. These are our core in-home support services:

1. Personal Care Assistance

Our caregivers will assist with bathing and grooming. They will help you choose what clothes to wear and assist you if need be. They will also support you in using the bathroom without making you feel vulnerable. Lastly, they will make sure you take your prescribed medications on time and in the correct dosage.

2. Daily Activities Support

Our support agents will prepare nutritious meals that agree with what you need and prefer. We also have special diets if you’re diabetic or have certain allergies. If you need to move around, they will guide your walks, push your wheelchair, or carry you from the bed to the chair. We’ll also encourage light exercises or physiotherapy to improve or maintain your strength and balance. Most importantly, we’ll help you stick to a well-structured daily schedule to give you a sense of stability.

3. Assistance With Household Tasks

You need a clean and organised living environment because it affects your physical and mental health. Our support staff will help by doing laundry, vacuuming, and washing dishes. We’ll also make minor adjustments to your home. Our staff will secure the rugs, install brighter lighting and grab bars to prevent you from falling. With these measures, your home will be much safer.

Our support staff will write shopping lists, run errands, and buy groceries when you run out of them. If you have a pet, we'll feed and take good care of them as well.

Support For Community Participation, Social, and Occupational Skills

We provide community support services for disability. This includes developing social connections, learning new skills, and engaging in community activities. Take a look at what we offer here:

1. Social and Recreational Activities

We facilitate and encourage our clients to take part in group outings and events. You can take trips to museums, parks, sporting contests, and music concerts which will expose you to social interactions. We’ll help you to participate in the things you love doing. Whether it’s gardening, painting, birdwatching, music, and anything else that brings joy to your lives.

We can also arrange for you to be involved in volunteer work. It will be one that aligns with your interests. When you engage in these activities, it will give you a renewed sense of purpose. You’ll also be proud of being able to contribute to your community.

2. Skills Development

We provide speech therapy support or training in effective communication techniques. We also will teach you how to manage your money and make smart financial decisions. We can help you build your resume or prepare for an interview if you’re looking for employment. We’ll also teach you safe kitchen practices and basic cooking techniques that will help you to be self-sufficient.

3. Transportation Support

Our support staff will make sure that you attend your medical appointments and therapy sessions safely and on time. We’ll also provide safe travel options for going to the bank, social outings, shopping and personal errands. With our disability care, our clients will learn how to use buses, trains, and other forms of transportation independently.

Supported Independent Living (SIL)

If you need to live in a facility, this is for you. We’ll assist you without making you feel like a dependent. Here are our SIL services:

1. Accommodation Options

We have various accommodations that we assign based on the level of support you need. Clients who need scheduled assistance or round-the-clock care stay in a shared housing with our support staff. If you can handle most of your daily tasks without help, it means you need minimal supervision.

For that reason, we’ll allocate independent living units to you. Lastly, we offer respite stays if you need short-term support. We’ll offer respite care to you if your caregiver is on break or you’re recovering from surgery. We also give out this accommodation option to see if you’re ready for full-time independent living.

2. Round-the-Clock Emergency Care

We’re just a call away if you need our urgent attention. We’re perfectly capable of handling medical emergencies so you have nothing to worry about. Our care team will monitor you every hour of the day. Plus, we’ll help you manage stress, anxiety, and behavioural challenges.

3. Life Skills Training

We’ll train our clients on cleaning, laundry, and home organisation skills to maintain a comfortable and hygienic living space. We’ll help you develop a routine and set daily/weekly goals. We’ll teach you how to stand up for yourself in order to regain your confidence in public scenarios.

Why You Should Trust Us With Your Care

We have so many solid reasons that explains why we’re the best disability agency for you:

Our Staff are Highly Skilled and Compassionate

At Disability Care Services, we have the best-trained caregivers in Australia. Our staff are certified in first aid, CPR, mental health support, and other disability care practices. But our professionalism is not the only thing that makes us so good at our jobs. Rather, it’s our patient, understanding, and empathetic nature.

Personalised Care Plans

We believe that every client has a unique challenge or need, so we don’t adopt a one-size-fits-all approach like many other agencies. While one individual may need occasional support, another may need full-time care. Because of this, we customise our disability care plans according to individual needs, goals, and preferences. The best part is that our services evolve with our client so they get the right level of support at any point in time.

Proactive Independence Training

We don’t just focus on providing care alone because you need more than that. We want to give you a chance at a normal, independent life. This is why you undergo mobility training, life skills programs, and social integration courses. We believe that, with these, you’ll have the tools to be more self-sufficient.

No Hidden Fees

We know that you may be worried about hidden charges in the cost of disability support services. Perhaps this is because of your past dealings with other support agencies. However, this isn’t going to be an issue with us because we’re transparent in the prices we charge.

Most importantly, we’ll let you know about your funding options. This includes government assistance (NDIS disability support) and other benefits. So you never have to worry about misleading prices or unexpected costs.

Comprehensive Family Support & Education Programs

Our clients won’t be the only beneficiaries of our services because we recognise the vital role that families play in disability care. So, we’ll educate and empower your loved ones via family training workshops to teach them how to assist your disabled relatives.

We’ll also organise counseling and support groups for your families. We’re doing this to teach your loved ones how to handle caring for a disabled person at home. We believe that if your families get the right information, you’ll get better care and share a stronger bond with them.

We Only Change Support Workers On Request

Unlike other agencies, we won’t randomly rotate the support staff we’ll assign to you because we want you to feel safe and comfortable with the people in your home. We know that the trust and familiarity between you and the support workers and the client is key to your progress. So, we’ll only change them if that’s what you want.

Availability of the Latest Support Technology for Better Disability Care

We fully embrace the use of technology in the services we render to improve our efficiency as well as the safety and convenience we offer to our clients. Some of our solutions include:

• AI-powered health monitoring - to track vital signs, set medication reminders, and give real-time updates on your general wellbeing
• Smart scheduling systems - to ensure timely visits from caregivers with automated reminders
• Secure online family portals - to allow your loved ones to check progress reports, care updates, and communicate with our caregivers.

We Have a Good Reputation

We don’t believe in giving shiny promises, but prefer to let our work speak for us. When you choose Disability Care Services, you get a care provider that cares about the impact they make in your life.

We Provide Diverse Disability Services

Our services include personal care assistance, daily activities support, household tasks assistance, transportation aids, 24/7 emergency care, community participation support, so many more.

We Have a Rapid Response Team at Your Disposal

Emergencies don’t follow working hours and neither do we. So, we’ll be ready whenever they happen. You’ll never have to worry about being by yourself when you choose us to take care of you.

How We Provide Disability Support

• Contact us: You can call or send us an email to arrange for a meeting. We'll respond within 48 hours.
• Assessment: We’ll send our consultant to you to discuss your challenges and answer any questions you may have. Then, we’ll assess your daily living requirements (mobility, personal care, and medical needs), emotional and social wellbeing, and preferences for personal interests, hobbies, and routines.
• Personalised Care Plan Development: Using the information from the assessment we carried out, we’ll create a unique care plan that will include the level of support they need (part-time, full-time, or live-in care), the specific services they require (healthcare, therapy, social engagement), and a step-by-step guide to following the care plan to achieve independent living. We carry you and your family along in this process to make sure that the plan we create agrees with your lifestyle and objectives.
• Ongoing Support & Regular Evaluation: We understand that the care needs of the individual will evolve over time. Because of this, we’ll always monitor and evaluate your progress by regularly checking in with you and your loved ones. Then, we’ll use the information we get to make the necessary adjustments to your care plan.