Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s something quietly reassuring about being cared for by someone who understands you — not just the words you speak, but the way you live, the meaning behind your traditions, and the subtle ways you express yourself. For many Australians from Filipino backgrounds, having a support worker who shares that understanding is more than a comfort. It’s a form of dignity.
At Support Network, we know that real care is more than completing tasks. It’s about creating a space where you feel seen, heard, and at ease. And for individuals and families from culturally and linguistically diverse communities, that often begins with familiarity — a shared language, a meal that tastes like home, or a carer who knows the gentle importance of family roles and faith.
Our Filipino support workers bring not only professional skill, but a way of caring that comes from deep cultural values — warmth, hospitality, respect for elders, and strong family ties. These are not taught in training manuals; they’re lived and felt. And when care is delivered through that lens, it no longer feels like a service. It feels personal.
Whether it's offering support to ageing parents or helping someone navigate life with a disability, the presence of a culturally aligned carer makes the experience smoother, more respectful, and far more human. There is no need to explain why certain customs matter, why prayer times are important, or why modesty in personal care means everything. It’s understood from the beginning.
With Support Network, you’re never alone in managing your care. We walk beside you, quietly and respectfully, making sure your support worker is not only qualified — but the right fit for your world. If a Filipino support worker would bring you or your loved one comfort, we’ll make that happen with care, not complications.
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Support feels different when it comes from someone who shares your language, your traditions, and your way of seeing the world. There’s a quiet comfort in not having to explain why certain meals are prepared a certain way, why elders are spoken to with such respect, or why faith holds meaning in everyday choices. That’s the kind of familiarity cultural alignment brings — not as a service feature, but as something deeply personal.
We take care to match people with workers who don’t just understand clinical needs, but cultural ones too. For many Filipino individuals and families, that shared understanding makes daily support feel far less like a process — and far more like home.
Below is a look at how we bring that sense of belonging into the everyday moments that matter most.
Being invited into someone’s home is a privilege — not just a task. Our carers understand this well. They arrive with quiet presence, offer help where it’s welcome, and respect the family’s natural flow. Whether it’s helping with mobility or providing a bit of company, they move gently around the rhythms of the household, not against them.
Getting dressed, taking medication, preparing meals — these may seem simple from the outside, but they hold layers of personal and cultural meaning. A carer who understands traditional practices, familiar food choices, and small everyday customs can make each interaction feel more intuitive and respectful. It’s not just help — it’s help that feels right.
There’s a certain pride in keeping the home just so. From how laundry is folded to how the kitchen is organised, these aren’t just chores — they’re ways of expressing care. Our workers take their cues from you. They notice details. They clean with the same respect and attention they’d bring to their own family home.
Some people need support that extends through every hour of the day. That kind of care can only work when it’s given with patience and humility. Having someone present at all times doesn’t have to feel overwhelming. With the right match, it simply feels like someone is there — quietly, reassuringly — when needed most.
Support with bathing, grooming, or dressing must always protect a person’s dignity. We honour personal and cultural preferences — including same-gender care — and always approach these intimate moments with grace. Nothing is rushed. Nothing is assumed. Just thoughtful assistance, offered with calm and care.
The hours after dark can feel long for those who need reassurance or occasional help. A calm presence nearby — someone familiar, someone trusted — can bring peace of mind. Whether it’s a quiet check-in or gentle support during the night, this service is about helping people rest more easily, knowing they’re not alone.
When someone lives with a disability, the way care is delivered makes all the difference. The best support adapts, listens, and respects the unique needs of the individual — while also recognising their background and beliefs. A culturally matched carer is often able to provide support in ways that feel more natural, with fewer barriers.
Beyond physical tasks, there’s often a need for connection — with the community, with daily life, with a sense of independence. Whether it’s help attending a church gathering, learning new life skills, or navigating public spaces, culturally aware support helps individuals stay rooted in their identity while growing into new routines.
When care involves more intensive medical needs, compassion matters just as much as competence. Support might include managing feeding tubes, medication routines, or wound care — but just as importantly, it includes soft-spoken conversations, shared understanding, and steady presence. Our workers provide this level of support with both professionalism and cultural respect.
For those living with advanced conditions, care must be steady, skilled, and sensitive. When someone feels understood — in language, in custom, in manner — they’re more at ease, even during difficult times. We make sure that cultural values continue to shape how care is given, especially when health becomes more complex.
Life isn’t only about what happens at home. Attending family gatherings, joining a celebration at church, visiting a friend — these are the things that keep life vibrant. Having a support person who understands the significance of these moments makes it easier to take part. We help people stay connected to their community and culture in ways that feel meaningful.
There are times when certain behaviours become difficult to manage. But behaviour is often a form of communication — and cultural understanding plays a huge role in how we respond. Our workers approach these moments with calm, using strategies that reflect both best practice and the individual’s background. This helps create an environment where people feel safe, not judged.
When someone is managing a health condition, care becomes more than just assistance. It becomes a relationship. It’s about understanding the whole person — their health needs, their personal story, and the culture that shapes their everyday life. That’s why we take cultural sensitivity seriously. We make sure support is not only clinically right, but personally respectful.
We provide care for a wide range of health conditions, always aiming to match the support with workers who bring familiarity, shared values, and quiet understanding into each home.
Living with arthritis often means adjusting how you move, how you manage daily tasks, and how much energy you have. Our support workers provide physical help like dressing, meal preparation, or walking assistance. But they also understand that comfort is not just physical — it comes from being treated with patience, spoken to in your own language, and supported by someone who respects your way of life.
Autism care requires more than routine — it requires awareness. Our support workers help individuals feel safe by maintaining familiar structures, recognising sensory needs, and communicating in ways that bring clarity and comfort. We take time to understand preferences, and we ensure support aligns with the rhythm and space the person needs to feel calm and confident.
Care during cancer treatment often changes from week to week. Some days call for help with meals and medications. Other days are quieter, needing only someone nearby who understands how difficult the journey can be. We provide support that fits around the person, with an awareness of cultural foods, privacy, family roles, and language that makes conversations easier during a vulnerable time.
For someone with epilepsy, knowing that the person nearby knows what to do in a seizure is essential. Our support workers are trained to manage emergencies, but just as important is what comes after. Whether it’s rest, comfort, or reassurance for the family, we approach it all with quiet care. Cultural and religious practices are always respected, including those related to recovery and wellbeing.
Daily care for heart conditions involves small, steady actions — encouraging rest, preparing meals that meet dietary needs, and helping with appointments or medications. Our team knows that many traditional meals can be adapted without losing their meaning, and that offering care in someone’s own language helps reduce stress. We aim to support health while respecting culture.
With Huntington’s disease, changes can happen slowly over time. Support needs grow gradually, and the person’s independence may fade. We offer care that adjusts gently with the journey — always keeping dignity at the centre. Cultural background influences how people handle these changes, so we pay attention to values, preferences, and what brings comfort during difficult moments.
Emotional wellbeing is closely tied to feeling understood. Our mental health support is not rushed or clinical. It’s steady, thoughtful, and shaped by the person’s background and experience. Whether someone is managing depression, anxiety, or long-term emotional distress, we offer calm support from people who share the same values and know how to listen with kindness. For many families, this familiarity makes all the difference.
As MND progresses, day-to-day routines can become harder to manage. Speech, mobility, and physical strength may change. We provide support with consistency, clear communication, and care that protects personal identity. Cultural understanding helps us provide care in a way that reduces isolation, especially when someone is relying more on others.
Muscular Dystrophy care involves helping with movement, transfers, personal care, and emotional support. Our support workers focus on building confidence while supporting areas where help is needed. Many people feel more at ease when they don’t have to explain family customs or food preferences, and when care feels respectful to their upbringing.
When someone returns home after a hospital stay, they may need help managing new medications, wound care, or simply settling back into their space. Our support includes all of this, but it also ensures that home remains familiar. We follow routines, understand how the home is usually kept, and offer support that blends in with spiritual practices and family roles.
With Parkinson’s, movement may slow and tasks may take longer. Our support workers help with meal preparation, walking, personal care, and keeping the day moving smoothly. But what matters most is the attitude — being patient, speaking clearly, and supporting the person without drawing attention to every challenge. Many people feel more comfortable when the person beside them already understands their background and way of life.
End-of-life care is deeply personal. It touches the person and the family. We offer respectful and quiet support that helps with daily needs, medical care, and emotional comfort. What matters most is honouring the person’s beliefs, last wishes, and the way they want to be cared for. Cultural and spiritual practices are always followed with care and understanding.
When someone is living with dementia, what brings comfort are the small things that feel familiar — a certain song, the way a room smells, the tone of a voice. Our Filipino support workers build routines that feel known, use words that are gentle, and help families stay connected to the person they love. Even when memory fades, dignity remains — and we hold that at the heart of our care.
In Filipino families, care has always been something that starts at home. It’s not something you plan — it’s something you do. Whether it’s a mother helping her elderly father eat his breakfast or a daughter guiding her mum through the day, this kind of support is woven into everyday life. You don’t have to ask. It just happens.
That’s why the idea of bringing someone new into the home can feel uncertain. There’s a deep sense of pride in being there for the people we love, and asking for outside help doesn’t mean the care stops — it just means life has changed a little. But that change doesn’t have to feel like a loss. It can feel like something that fits.
Filipino support workers often understand this without needing long explanations. Many of them come from families where helping others is part of daily life. They know how to work gently around a family’s rhythm. They don’t walk in with a new plan or expect things to be done differently. They take their time. They get to know how the home works — who cooks, who rests, who leads. And then they quietly find their place in that space.
Sometimes they’re there to help with the washing. Sometimes to guide someone through their evening care. Sometimes just to keep company while the family has a short break. In all cases, they stay close but never in the way. They follow the lead of the family, respecting every small detail — from prayer times to how the dishes are done.
Support doesn’t mean stepping in front. It means walking alongside. And for many families, having someone who knows how to do that — without needing to be told — is what makes all the difference.
When care becomes part of your life, it’s natural to want a say in how it’s done. You might already know what kind of help you need — maybe it’s someone to help with meals, personal care, or just to check in during the evening. But more than the tasks, you want someone who understands you. Someone who respects your home and your way of doing things.
That’s where Filipino support workers often bring comfort. There’s already a shared understanding of certain values — how to speak with elders, how to stay soft in tone, how to notice without interrupting. For many families, it’s not just about the words spoken, but how someone carries themselves in your home.
When you self-manage your care, you can choose someone who truly feels like the right fit. Once you’ve made that choice, we take care of the rest. We manage the invoices, track the hours, and make sure everything stays within the guidelines. You don’t have to chase paperwork or worry about approvals.
You’re still in charge. You decide what works for you, and your support worker follows that lead. Nothing needs to change in your day — your meals, your prayers, your quiet time — it all stays the same. The help simply blends in.
Our system is easy to use. You can check your care plan, see your budget, and make changes when needed. But if anything ever feels unclear, we’re here to explain things simply and calmly.
You choose your care. We help you keep it working — without pressure, without confusion.
If you’re looking for support that feels more personal and more familiar, we’re here to help. Many families reach out to us when they need aged care or support for individuals with disabilities, but aren’t sure where to begin. That’s okay. You don’t have to figure it all out on your own.
Our Filipino care workers are part of a strong and trusted aged care workforce. They bring genuine care into people’s homes, not just services. Whether it’s for daily support, help around the house, or long-term care, we can walk through your options and find what works best.
You can ask us anything — about care at government expense, housing assistance, or how we match carers to your family. Just give us a call or send a message when you're ready. We’ll be here, ready to listen.
Yes, many of our Filipino caregivers have worked across different care settings, including aged care facilities and in-home care. They bring both experience and heart into every home they support.
Every aged care worker we bring on goes through a careful background check and health screening. We don’t rush this part. It matters. We look for people who are kind, steady, and serious about giving high-quality care.
Of course. That’s something we care deeply about. Many families feel more at ease when their support worker understands their language, food, and way of life. That’s why we offer Filipina care workers who truly connect with the communities of care they serve.
No, not at all. We also support individuals with disabilities, families going through changes, and anyone who needs extra help at home. Our team works in the aged care and disability services space, and we tailor support based on what you need — not just age.
Yes. We know it can be confusing. We’ll walk you through it — things like public assistance, aged care subsidies, or how care organizations provide help through different programs. Whether you’re applying for care at government expense or just figuring out what’s available, we’re here to guide you, step by step.