NDIS Provider Townsville

More than Care — Creating Possibilities

Life isn’t just getting from one day to the next — it’s living it. That's where our NDIS support services go beyond providing necessary care anything; we empower, enrich, and create new opportunities for our clients.

Assistance with Daily Living — Simplifying Life Every Day

Need help getting out of bed? Having trouble with personal care? At Townsville disability support, our specialists help with anything from morning routine to meal preparation to household maintenance. We adapt to your schedule, your tastes and your comfort level — because your independence matters.

Community Involvement – Be Connected, Be Inspired

Being isolated shouldn’t be a choice. Whether it’s taking a stroll at The Strand, attending social events being held at Riverway, or joining inclusive programs at the Townsville Cultural Centre, we ensure you’re engaged in activities that bring you joy.

Personalized Care Plans — Because Every Life Is Unique

Your healing journey is unique; so is your care plan. We spend time getting to know you, what you value most, and craft a network of support that fits into your lifestyle, goals and long-term vision.

Mobility & Transport – Taking You Where You Want to Go

Doctors’ appointments, local events, or just a trip to the shops? Our transport service is safe and reliable so you’re never left feeling stuck at home.

Why Townsville trusts Support Network

• Locally Rooted, Community-Driven – We’re not just NDIS providers, but part of your Townsville community ensuring that your support is culturally aware and locally relevant.
• Compassion Meets Professionalism – Our expertly trained caregivers will strike the perfect balance of professionalism with heartfelt connection.
• You Lead, We Support – We believe in putting you in control, helping you build the life you envision.

Call Support Network on 1300 671 931 and let’s help make your life easier, together.

Living with Confidence – NDIS Personal Care & Assistance

There is a world of difference between merely making it through the day and truly living every single day with dignity and confidence. We share this belief at Support Network, where personal care goes beyond helping someone out; it’s about treating them respectfully, building trust, and maintaining as much of their independence as possible. From daily routines in the morning, to providing a hearty meal or ensuring medication is taken, our affectionate caregivers are present to relieve your loved ones of daily tasks without robbing away their sense of self.

Support That Gets You Like a Helping Hand Instead of a Limitation

It shouldn’t mean you lose control over your life. All of our NDIS personal care specialists are trained to understand that everyone has individual routines, needs, and comfort zones. We’re fully aware this is the first time out the gate for you, and that’s why we customize our approach to seamlessly integrate into your daily life as opposed to tearing it all up. Whether you’d like to begin your mornings with a solitary cup of tea prior to getting dressed, or require an additional hand in the evenings when it’s time to wind down, we’re present — unobtrusive, respectful and ever-conscious of your personal space.

It’s not only because we meet needs, but because we ensure you feel good in your own skin. Grooming and hygiene are very personal, and we do all of this with sensitivity and professionalism. From daily living support to meal preparation to administering medication reminders, we start with you on what empowers you, not just what must be done.

Experience a Professional Team that Prioritizes Your Well-being

We don’t hire anyone and everyone to support our clients — we carefully select the most dedicated, compassionate caregivers who know that it’s often the smallest of gestures that truly matter. All our NDIS personal care staff members come trained in hygiene assistance, mobility, safety protocols and communication, emotional support and helping you preserve your dignity.

Because at the end of it all, you’re not just receiving care — you’re welcoming a team into your world that’s focused on supporting you to live your life on your terms, with confidence and comfort.

Specialist Disability Accommodation in Townsville – Safe & Comfortable Living

Finding the right place to live isn’t just having a roof over your head — it’s feeling safe and comfortable and being in control of your life. For people with high support needs, Specialist Disability Accommodation (SDA) is not simply housing; it is housing designed assist with mobility and safety and independence.

The Service Coordinator at Support Network, which helps connect participants with NDIS approved SDA homes in Townsville is the leading SDA provider offering modern, accessible, and specially designed homes for participants. Whether your needs require wider door frames, smart home technology or caregiver or medical team on-site, these homes are designed to make day-to-day living easier and more empowering.

Designed for Comfort, Built for Safety

Each SDA home is thoughtfully constructed to suit the individual needs of people with disabilities. These homes provide:

• Fully Compliant Active Floor Plans – Reduced rises, wider hallways, and open-plan to ensure ease of motion.
• Adaptive Features — Bathroom access with wheelchairs, adjustable kitchen benches, and assistive technology to facilitate activities of daily living.
• 24/7 Safety & Security – Houses are provided with emergency response systems and protected atmospheres for assurance.
• Choice & Control – we assist you to live where you want and what type of housing you want, whether it be shared accommodation or housing alone.

Townsville SDA housing is much more than just having the accessibility; it’s a community. We also have our residences close to local amenities, parks, and social hubs to encourage residents to remain connected, active, and live a fulfilling lifestyle.

NDIS Community Engagement – Be a Part of Something Bigger

Nobody deserves to feel alone, particularly in a world overflowing with opportunities to connect, to belong, to thrive. At Support Network, we currently view community engagement as part of personal growth, confidence, and general well-being, not just some extras in life. And that's why in Townsville, we offer NDIS-funded social and recreational programs all across the board which encourage individuals to get out and about, meet new people, and develop connections beyond just day-to-day life.

Picture yourself relaxing in The Strand on a sunny afternoon, talking over coffee at a local cafe, or taking part in a hands-on creative arts workshop at The Townsville Cultural Centre. Be it a group excursion to Magnetic Island, a fitness outing at Riverway, or a simple gathering at a Townsville community centre — we ensure every participant can access enriching social experiences beyond day-to-day care.

Developing Friendships, Confidence, and New Skills

Finding a community isn’t just about showing up to events — it’s about seeking out people who get you, places that feel like home, and activities that fill you with joy. Participants learn about upcoming activities including community events and workshops that develop life skills, or a new hobby, and meet with likeminded peers in NDIS-funded community engagement workshops.

For others, they find a passion for gardening through a community project. Some find and develop leadership skills in peer support groups where they can share experiences and help inspire others. Some simply appreciate the confidence that comes from knowing that there’s a space with their name on it in the world. We help you to express, share and grow whatever it is that you love.

A Support System That Will Get You Moving

For many, the first step to social engagement may seem daunting That’s why our Townsville NDIS carers don’t just take you to an event and leave you—we’re with you every step of the way. Whether it’s making you feel at home in a new place, introducing you to kindred spirits, teaching you unfamiliar skills or showing you around exciting places our caring care team make sure you never have to feel alone in the process.

NDIS Short-Term & Respite Care Services for Families & Carers

It is an act of love to take care of a loved one, but one needs time to rest, recharge and take care of themselves. That’s where NDIS short-term and respite care becomes a lifeline — providing families with a safe, trusted solution when they need a break. Our respite care services in Townsville ensure your loved one is supported, engaged, and comfortable for a few hours, a weekend or longer so you can take the time you need.

Participants don’t only receive care — they’re welcomed into a warm, inviting space that feels like home. Whether the person receives short-term care through one of our purpose-built respite accommodations or through in-home assistance, we personalize each experience around the individual’s routines, preferences and needs.

Who Can Benefit from Respite Care?

Taking a break isn’t selfish — it’s necessary. Respite care is not only about providing caregivers a moment to breathe — it’s about enhancing the lives of participants while assuring families that their loved ones are valued.

• For Caregivers: An opportunity to get away, to take a break, to prioritize themselves, assured that their loved one is in good hands.
• For Participants: A new environment, new experiences, and an opportunity to socialize and gain confidence while trying new activities.
• For Families: Less stress, and a stronger, balanced support system that keeps everyone flourishing.

A Safe & Comfortable Respite Experience in Townsville

This is about creating a space where every participant feels valued, understood, and genuinely cared for. Our respite services provide quality and supportive care for individuals that need:

• Professionalized compassionate care on a 24/7 basis.
• Activities where the child is interested to engage.
• Sensible, contemporary rooms that are affordable yet entirely eco-friendly.
• A well-trodden, habitual method for diminishing stress and anxiety.

Mobility & Assistive Technology — Having Little Things Accomplished Simpler

Without barriers and restrictions so such is the right of movement, communication, and living in general, most people take for granted. But for many people with disabilities, these daily liberties often rely on having the proper mobility aids and assistive technology. This is why we empower participants in Townsville to access the tools and resources to increase independence, enhance safety and take charge of everyday life.

Assistive technology isn’t just about convenience — the tailored wheelchairs that can become an extension of the body or voice-activated communication devices that let people with disabilities speak with more power and scale — it can be about all of that, and about new potential, and about removing barriers.

A Solution for Everybody

Just as no two people are alike, neither are mobility and assistive solutions — they must be as unique as the person using them. Whether it’s as straightforward as a grab rail installed in a bathroom or as advanced as an integrated smart home system letting voicecontrolled lighting and appliances, we scour for the right solution for each participant.”

For those without full movement, wheelchairs, and mobility tools can be life-changing. If you need a lightweight, foldable wheelchair for easy transport or a powerchair designed for extended outdoor use, we help match you with the best option. For some, prosthetic and orthotic supports offer the additional stability needed to move with confidence, and for others, a walker or standing frame can mean the difference between being dependent, or independent.

Devices that shatter the barriers to communication

For people with speech or hearing disabilities, the right communications device can be a bridge to the world. Helpful tools, like text-to-speech apps, eye-tracking tech and adaptive keyboards, allow everyone to communicate clearly and effectively. Being heard isn’t a luxury, it’s a necessity, and we guarantee that every participant has access to the right tools to ensure their voice is heard loud and clear.

Home Adaptations That Simplify Life

A home should be a space of comfort, not restriction. That’s why home modifications funded through the NDIS can be a game-changer for many participants in Townsville. Adjustable benchtops, automatic doors, wider corridors and stairlifts can all make the world of difference, allowing people to move safely and easily around their homes.”

Accessing Assistive Technology Through NDIS

Figuring out funding for assistive technology can be overwhelming, but you don’t have to do it alone. Our goal is to help participants to comprehend their NDIS plan funding categories, enabling them to relax while utilising mobility aids or communication devices, or even modifying homes when necessary because it shall be covered without any undue stress.

So, if there’s a tool that will make your life easier, safer and more independent, we’ll match you with it, fund it, get it into use for you – because freedom starts with the right support.

Navigating the NDIS Process – Simplified Support for Townsville Residents

The NDIS should help you, not bury you

For many families and individuals accessing the NDIS is like navigating a maze — paperwork, funding categories, who’s eligible, no-funding-allocation slang. It’s a system built to enable, but without proper guidance it can quickly cross over into overwhelming. Support Network is here to help so at no point should a person feel that they are going through the process on their own. Whether you’re applying for the first time, seeking to modify an existing plan or just trying to untangle your funding, we’re here to break it all down, demystify the process and make sure you receive the support you need.

Step-in Guide through the NDIS journey

You shouldn’t have to feel like you have a full-time job trying to understand how to access, manage and use your NDIS plan. That’s why we provide personalized support every step of the way.

• NDIS Plan Applications & Reviews – Whether applying for the first time or undergoing a plan reassessment, we’ll help you collate the right documents, understand eligibility criteria and advocate for the best funding options for you.
• Service Coordination – Searching for appropriate NDIS services in Townsville may be a lengthy process. We do the legwork for you by matching you with trusted providers, specialists, and community programs designed to help you get closer to your goals.
• Plan Management Support – Managing an NDIS budget can be challenging. We are here to simplify it all with tracking your spending, paying for the service providers and ensuring your money is being used focused through your business.
• Funding Guidance & Accessing Supports – Unsure of what’s covered? Unsure how to allocate funds? We simplify it so that you can get the most out of your NDIS plan without the headache.

How to Make the NDIS Work For You in Townsville

What NDIS participants in Townsville need is support tailored to their lifestyle and individual needs. You can help a parent access therapy for their child; guide a participant to mobility aids; make sure a young adult acquires the life skills he needs to support independent living — exactly why we customize our assistance, depending on individual circumstances.”

With Support Network, you’re not just receiving guidance — you’re gaining a team of advocates who work for you, tackle the complexities for you and keep things as low-stress as possible.

Get the Right Support – Contact Us Today

Navigating life with a permanent disability or caring for a loved one with additional needs doesn’t have to be overwhelming. At our registered provider, we make sure individuals with disabilities get the right disability support services tailored to their everyday tasks, personal goals, and long-term aspirations.

Whether you need domestic assistance, help with medication management, guidance with vehicle modifications, or access to enriching community activities, our experienced team is here to simplify the process and deliver quality care that genuinely improves your quality of life.

We assist private clients as well as those with NDIS plans, ensuring disabled people have access to a caring environment that fosters independence. Our wide range of disability services is designed to help people of all abilities lead independent lives, whether through therapy, skill development, or ongoing support services.

If you're unsure about the application process or how to access the right range of services, our plan managers are happy to walk you through every step, ensuring you get the most out of your NDIS funding.

Need help? Reach out today and let’s create a supportive environment that works for you. Call 1300 671 931 to get started.