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Launching
Share the Support
Help More People Access the Support They Deserve
Because every great support journey starts with the right connection.
Learn MoreYou're often the first person people turn to when they need support.
Whether it's a participant, a family member or someone exploring support for the first time, your introduction could help them access compassionate, reliable support sooner.
That's why we've created Share the Support — our new referral program exclusively for Support Network staff. If someone you introduce becomes an active participant and the referral meets the program criteria, you'll receive a $250 thank-you in recognition.
It's recognition, not motivation — every referral should happen because it's genuinely in the person's best interests. The thank-you is simply our way of acknowledging you for helping someone find quality support.
How it works
Three simple steps — our team handles the rest.
Think of someone
Someone who could genuinely benefit from quality support.
Submit the referral
Log in to your portal and complete the short form.
Leave it with us
If the referral meets the criteria, your $250 thank-you follows.
What happens after you refer
We contact the participant → we take time to understand their goals → we help them explore the support options that best suit them → if eligible, your $250 thank-you is processed. You'll be kept in the loop along the way.
Finding it in your portal
From the left-hand menu, follow this path:
On the Referral Program page you'll find the program overview, eligibility requirements, recognition details and FAQs. To submit, complete the participant's details — full name, email address, phone number, funding type, and their Support Coordinator or Plan Manager if known — then click Submit Referral. Our team will take it from there.
Who can you refer? People who:
- Are self-managed or plan-managed
- Have NDIS funding
- Are looking for support coordination, plan management or direct support
Our commitment
Every referral puts the participant first.
Share the Support is built on ethical, transparent, participant-centred practice. These principles guide every referral:
Participant first — every referral is made because it's genuinely in the person's best interests.
Choice & control — participants are always free to choose the provider that best meets their needs, goals and preferences.
Honest & ethical practice — we provide information, answer questions and support informed decisions. We never pressure or influence someone's choice.
Building stronger communities — introductions help more people discover quality support and greater independence.
Recognition, not motivation — the $250 is a thank-you for helping someone access quality support, never the reason for a referral.
All referrals must comply with the NDIS Code of Conduct and Support Network policies. Referral thank-you payments are subject to the program Terms & Conditions, applicable legislation and Support Network approval processes. Referral recognition is not intended to influence participant choice or decision-making.
Ready to Share the Support?
If you know someone who could genuinely benefit from quality support, we'd love to hear from you.
Refer Someone You Know
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