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Your NDIS Paperwork, Paid and Sorted.
We'll help you understand Plan Management, answer your questions and connect you with the right support so managing your NDIS funding feels simpler and less stressful.
4.9
★★★★★
Based on 157 reviews
|
Registered NDIS Provider
Australia-wide support • Registered & unregistered providers welcome
to you or your support budget
NDIS Provider
metro, regional & remote
providers welcome
How Plan Management Works
We handle the paperwork so you can focus on what matters most.
Invoice arrives
Your provider sends the bill straight to us — not to you.
We check it
We confirm it's in budget and priced within NDIS limits.
You get a heads-up
See it in your portal. Query anything that looks off.
Provider paid
Usually within a few business days. Budget updated automatically.
Why choose Support Network?
Plan Management that's simple, transparent and genuinely helpful.
Providers paid quickly so your supports keep moving.
Easy-to-read statements and a clear view of your budget.
We keep accurate, organised records and handle audits.
Fast answers from a local team who knows the NDIS.
of NDIS participants use a plan manager for some or all of their funding — by far the most popular way to manage a plan.
the monthly plan management fee set by the NDIA for 2025-26 — paid from a separate part of your plan, never from your support budget.
out of your own pocket. The set-up fee was removed entirely from 1 July 2025.
What You Get With Support Network
A team that keeps your funding organised, your providers paid and you in control.
We receive and pay invoices promptly.
Regular updates and clear statements.
Plain-English monthly statements that make sense.
We manage the financial admin and records.
Use any NDIS registered or eligible unregistered provider.
Friendly local team, fast answers, no call centres.
Does Plan Management Cost Anything?
- Plan Management is paid separately by the NDIA, not from your support budget.
- Ask for it at your planning meeting or request a plan reassessment.
- You get the same supports, more flexibility and less paperwork.
Plan Managed vs Self-Managed vs Agency Managed
Understand the differences and choose what's right for you.
| Feature |
Support Network Plan Managed Most popular - choice of participants
|
Self-Managed | Agency Managed |
|---|---|---|---|
| Who manages payments? | Your chosen Plan Manager | You | The NDIA |
| Pays provider invoices | |||
| Can use registered providers | |||
| Can use unregistered providers | |||
| Paperwork for you | Low | High | Very High |
| Best suited for | Flexibility with less admin | Confident managing finances | Hands-off, NDIA manages |
Switching to Support Network Is Simple
Not happy with your current plan manager? Moving over is easier than you think — and costs you nothing.
You reach out and let us know you'd like to switch.
We handle cancelling with your current plan manager.
Your providers keep getting paid and budget stays on track.
Refer With Confidence
We make it easy for you and your participants.
- 48-hour set-up
- Named contact
- Fast, accurate payments
- Clear participant statements
- Responsive communication
Frequently Asked Questions
Does Plan Management cost me anything?
No. Plan Management is funded in the Improved Life Choices budget if it is included in your NDIS plan. This means there is no cost to you out of pocket, and it won't decrease the funding available for your support.
Can I change my NDIS Plan Manager?
Yes. If you are not satisfied with your service, you can change to another NDIS Plan Manager. The transition is typically simple, and your new provider can often make the transition as seamless as possible.
Can I use unregistered providers?
Yes. Another big advantage of plan management is that you can use both NDIS registered providers and eligible unregistered providers. This allows you to choose the services and support workers that are best for you.
Do I have to manage invoices or payments myself?
Your plan manager processes invoices, makes payments to providers, maintains accurate records and generates monthly statements for easy reference without any paperwork.
Is Plan Management better than a Self-managed plan?
It's up to your taste. A Self-managed plan will give you the most control, but you'll need to make the payments, create budgets and run administration yourself. There is still a lot of flexibility involved in plan management, but the administrative burden is lowered.
How do I get started?
If plan management is not already in your plan, you can ask for it at your planning meeting or plan reassessment, or you can contact the NDIA. Once approved, it is easy to select Support Network, and our team will lead you through the setup process to get you started using your funds with confidence.
Google Rating
Based on 157 reviews