All of these models are based on the same principle, you're not spending 168 hours to fund. You're looking to make the unsafe hours safe.
Households that price continuous cover and give up are addressing the wrong issue. If a household can determine their three or four true vulnerability periods, and cover those, it's solving a much smaller problem.
All six models have two levers below.
The difference between sleep-over night and active night. According to the 2026-27 schedule, a sleepover shift will cost $311.79, with up to two hours of active support. For active overnight care, the charge is hourly, and across a week it's several times that. Whether the night can be a sleepover is worth tens of thousands per year, and is often a matter of using equipment to reduce pressure, treating the cause of night waking, or sensor technology.
The hourly rate. When hiring workers directly, the hourly rate is usually $40 to $70 based on the market, while a traditional full-service agency will charge $65 to $95. That gap is worth a few more hours of support on twenty hours a week with the same amount of funding.
How it works. The support is purchased for the morning routine, mealtimes, medication and afternoon, with the family covering the evening, typically a spouse or a resident adult child.
The arithmetic. This is about $1,350 a week after care management at classification 8. That is about 22 hours, or three hours a day at $60 per hour, focused where it is most needed.
Who it suits. The nights are relatively peaceful, while the daytime demand is the part that has become unmanageable, in such households where someone already lives with the person.
What it costs beyond money. Chronic interrupted sleep is experienced by the family member taking care of night duties. This is sustainable for a year or two, and is typically no longer sustainable after that. The key to its success is to make it a habit from the beginning by incorporating respite into the structure.
How it works. The inverse. The day support is focused at the morning and evening routines, and the highest risk hours are covered during an overnight sleepover.
The arithmetic. Seven sleepover nights at $311 per night is around $2,180 a week, which is just over the top classification on its own. So most households opt for three to five nights, say four nights at $1,245 a week, with some daylight hours falling into a higher classification or some modest top-up.
Who it suits. Households in which nights present issues: falls to the bathroom, waking up at night, getting out of bed, or someone in the household who is unable to sleep through the night.
What it costs beyond money. One person in the house overnight, on most nights. Households adapt quickly, but it is a change to privacy.
How it works. An adult child, sibling or grandchild moves in, with less or changed work, and maybe some funded day support hours.
The arithmetic. The funded package covers personal care and domestic support, and the resident relative covers presence, nights and the hours in between. The true price is the relative's earnings and career.
Who it suits. Families with a person who is willing and able, and, importantly, where the housing meets that person's needs. It is also suitable for families who have a sufficiently expansive house to keep some of their privacy.
What it costs beyond money. More than families anticipate. Loss of income and superannuation, disruption to the relative's own life, disruption to the relative's relationship with the parent and the challenges that come with transitioning a parent-child relationship to a care relationship. It is effective when it is selected deliberately and openly discussed, and ineffective when it is drifted into, unwittingly and without discussion, by one sibling.
A practical point: normally, government-funded care will not cover the cost of informal care which the family member could provide. Sometimes families think that the funding can cover the cost of the relative who moves in. It usually cannot.
How it works. Two or three of the adult children rotate (a week at a time, or on alternating nights and weekends) with funded support provided during the week.
The arithmetic. Similar funded package to Model 1, but the unpaid load is spread out and not on one person.
Who it suits. Households that have two or more children living within a reasonable distance and in a functional family relationship. It also extends across distance, where one sibling works for a fortnight at a time.
What it costs beyond money. Coordination, and potential resentment due to unequal loading. Families who do this well write it down, an explicit roster, agreed in advance (and looked at regularly), not on good will. Badly done by families means that one sibling does most of it and there is an ongoing grievance.
How it works. The person takes up a granny flat, a converted garage, a separate dwelling on a family member's property, or the family moves closer. Care is funded support, proximity is presence.
The arithmetic. The upfront capital investment (which is around six figures in most markets to build a granny flat) is offset by years of care costs, and often additional equity that's gained from the selling of a family home.
Who it suits. Households that own land, have planning permission and the capital and equity to make it happen. Also families where the person is reluctant to accept in-home care but will accept proximity.
What it costs beyond money. Not as much loss of privacy as living together, but enough of a change for both households. It is important to obtain sound financial and aged care means-testing advice before making a commitment, as this can be significant.
How it works. Funded package will be supplemented with hours purchased privately.
The arithmetic. If the funded package provides twenty hours a week and the household needs thirty-five, the additional fifteen hours at $60 an hour equals $900 a week, or approximately $47,000 per year.
Who it suits. Households who have savings, an investment property, superannuation drawdown capacity or have sold their property.
What it costs beyond money. The primary risk is length of time. So often families begin their personal top-up with the idea it will be required for months and discover that it has been used for years. Before committing, calculate how long the money would last at the rate you propose and the consequences if it does not last. Having a plan that works for 18 months and then fails is worse than having a smaller plan that works.
It's also a good idea to consider if there's a higher level classification possible before seeking funds privately. Many families over-accumulate because they should have taken another look.
The families who run this efficiently, no matter what their family structure is, do four things.
They use everything that is free. There is no charge for nursing, occupational therapy, physiotherapy and podiatry under Support at Home, regardless of your income or assets. A capital-funded OT assessment opens the door to equipment. Chronically under-used.
They spend on equipment before they spend on hours. A ceiling hoist which converts a two-person transfer to a one-person transfer. A pressure mattress which transforms an active night into a sleepover. Sensors which warn, not watch. Equipment is funded separately, and reduces the hours you would otherwise have to purchase.
They protect the carer deliberately. Respite is arranged in advance and used regularly, as maintenance, not rescue. It's almost always the households that fell apart that were the ones where the primary carer continued until they could no longer go on.
They review. Requirements evolve, the categorisation may need to be reconsidered, and a previously set up arrangement that was established eighteen months ago may not be the proper one. This is identified by a six-monthly review with the provider or care manager that is in place.
Margaret is 84, lives in her own home, has moderate dementia and a history of falls. Her daughter Anne lives 20 minutes away and works 4 days a week.
The risk times are mornings, when Margaret is unsteady and needs assistance with showering; evenings, when she is confused and due for medication; and nights, when she has twice got up and been found in the front garden.
The arrangement: Classification 6 with a payment of approximately $12,028 per quarter, which is approximately $1,040 per week after care management. She uses it for two hours each morning and one hour each evening, using directly engaged workers at $58 per hour, or $1,218 per week, which is just over her budget, and which she absorbs over some weeks with fewer hours.
The night: an OT review recommended sensor mats and lighting improvements, and these were funded by capital dollars. A GP examination revealed a urinary tract infection (UTI) was one of the causes of the night waking. With those addressed, Margaret now rests most nights. Anne stays in the house two nights a week and another sleepover worker covers two additional nights, with a small private payment (approx. $600 per week).
Respite: a week of residential respite every quarter, so that Anne takes a real holiday.
It is not continuous care. It is not nothing. It has kept Margaret at home for two years longer than the family believed it would last.
Nobody affords $700,000 a year. What families do is fill the unsafe hours, not all the hours, with six recognisable models: funded days combined with family nights, sleepover nights with targeted day time, a relative moving in, sibling rotation, co-location and a funded package with private top-up.
Below all of these lie the same two levers, whether the night can be a sleepover rather than active support, and what hourly rate you are spending, and the same four habits, using everything free, spending on equipment before hours, protecting the carer deliberately and reviewing regularly.
Patterns that occur over and over again.
Paying for hours that equipment would replace. The most common and the costliest. When a ceiling hoist is available (capital funding only, no support hours), a family purchases an additional hour a day to use for transfers. Thousands of dollars that can be avoided over a year.
Not completing the means assessment. If you do not provide information to Services Australia about your income and assets under Support at Home, you will be recorded as “means not disclosed” and will be assessed at the maximum contribution rate irrespective of your actual means. Others avoid it because of privacy concerns and may pay self-funded-retiree rates on pension income.
Spending less than the budgeted amount in a quarter. Only $1,000 or 10 percent of the quarterly budget is allowed to be rolled over. Anything above that is lost forever. Early on in a quarter, families who are cautious may end up losing real cash because they can't catch up.
Paying privately for clinical care that is free. Under Support at Home, there is no contribution for nursing, occupational therapy, physiotherapy and podiatry. Older Australians regularly pay privately for services which they are entitled to receive for free.
Buying consumables out of pocket. Items such as continence products, wound dressings and others are often fundable. It's not unusual for families to buy them in the supermarket without anyone knowing.
Not comparing published prices. Price caps were legislated for 1 July 2026 and deferred in May 2026, so provider prices can differ and are subject to law. Providers are required to post their fees. The most valuable ten minutes of this whole process is to compare three of them.
If you are thinking about investing private hours, try these first.
Has a reassessment been requested? Classifications are usually a one-time thing, and often you might need a higher classification that you will not have to pay out of pocket for.
Has an OT done an assessment of the home? Equipment is capital funded and regularly decreases hours needed.
Has a GP checked for treatable causes? Apparent decline due to infection, pain, medication effects and depression is treatable.
Can the night be a sleepover rather than active support? The most powerful tool at your disposal.
Is the charge per hour as low as it can realistically be? Direct engagement vs agency is worth several hours a week on the same money.
How long will the money last, honestly? Use the actual rate, for three, five and ten years. An arrangement that is sustainable for eighteen months and then fails is worse than a smaller one that lasts.
Talking About Money as a Family
The financial discussion is usually more difficult than the care discussion, and avoiding it is where resentment will be created.
Make it clear and early, preferably in person and not in individual phone conversations. The most frequent cause of enduring family fighting here is the unspoken rules and expectations about who is going to cover the bills and who is going to be the one to give up time.
Know the difference between money and time. A sibling who is unable to make money contributions may be able to make a contribution of hours, and vice versa. In a sense both are gifts, and by saying so they've been defused.
Record the agreed upon information. It is not a legal agreement, but a joint note periodically reviewed to see who is doing what and who is paying for what. Arrangements in people's heads drift.
Be clear about the person's own money. If the person has assets, their care is being reasonably funded from those assets. Sometimes adult children pay for their parents' care with their own money in order to keep an inheritance intact; this is often the opposite of what the parent would want if they were to ask.
Seek independent financial advice in relation to property, cash flow, superannuation drawdown or means-testing. Getting these wrong has serious and irrevocable repercussions.
Revisit it. Things change, where one is working, one's health, what the person needs. Two-year-old agreements might no longer be equitable.
No, in general. Government-funded aged care won't ordinarily pay a close family member to look after them, which they would do on their own as an informal carer. Other carer payments and allowances may be available through Services Australia and are available separately from care funding.
At around $60 per hour, an additional 15 hours a week equals about $47,000 more per year. Calculate how long your money would last at that rate, and the consequences if it runs out, and see if you can get a higher classification first; many families would have been better off to change classifications rather than top up when a reassessment was available.
In theory, after a long enough time, but in most markets the capital cost is six figures and there are planning, financial and means-testing issues to consider before taking the plunge. It works for families who have land and equity to move on, and offers more privacy than cohabiting together.
By writing it down. An explicit roster agreed to beforehand and subsequently checked, where the load is truly distributed. Where one sibling does most of the tasks and resentment follows is in arrangements that are based on good will and unspoken agreements.
Making the night safe for a sleepover rather than active support. The gap is often in the tens of thousands of dollars per year, and can often be altered by the use of pressure relieving equipment, continence management, treating the cause of night waking or using sensor technology. Ask your clinician what is needed to change.
Equipment, prior to everything else. It is not a reduction in support hours, it is capital funding, so it doesn't affect the care you can provide, and it can often eliminate hours you were thinking about purchasing. Identification of it is free in the occupational therapy assessment.
Less time than most people would believe. The impact of chronic interrupted sleep on health, judgement and mood, and the breakdown of carers, is one of the most frequently mentioned causes of an abrupt end to home arrangements. If your model depends on family nights, incorporate respite in from the start, not when it is required.
Work through it sequentially: is there a way of re-classifying to get to a higher classification? Can hours be reduced by clinical changes or equipment? Can the hourly rate be reduced through direct engagement? Can all free clinical services be used? Can private top-up or increased family input be considered? Residential care is not the first option, but the last.
It may impact means-tested contributions, and it is worth taking proper financial advice on before taking action. It can be modelled by Services Australia and independent financial advisers specialising in aged care. Be careful to make no assumptions here, as the implications are serious and irreversible.
At a minimum every 6 months, and whenever needs change substantially. Classifications may need to be reviewed, equipment requirements can evolve and an arrangement created 18 months ago may no longer be appropriate. Reviewing is where families can avoid paying for support which a piece of equipment would cover.
Support Network helps families to create lasting arrangements and chooses workers available at affordable prices to maximise your resources. See our 24 hour care services or call 1300 671 931.