Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Gentle hands and clinical precision, healing wounds with care that speeds up recovery.
Never miss a dose, our nurses keep your medication routine safe, on time, and stress-free.
Smooth recovery starts here, skilled support that helps you heal stronger after surgery.
Relief that works, personalised care plans to keep pain under control, day and night.
Bringing hospital-level care to your home, because your health deserves the highest standard.
Effective, comfortable compression that promotes circulation and prevents complications.
Compassionate end-of-life support that puts comfort, dignity, and family first.
Thorough health checks at home, spotting concerns early and keeping care on track
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
People often ask us if staying at home is still possible when the care needs start getting more serious. They ask because they’re not sure if anyone can offer that kind of support outside the hospital or the facility. And we always say yes, it’s possible. It takes the right nurse, the right support, and a way of working that respects that this is still your home. This is not a room in a ward. It’s the place where you feel settled. You shouldn’t have to give that up just because something changed in your health.
We’ve been helping people in Gold Coast through different services aged care support, disability services, NDIS care, and a lot more like that. But now we’re doing something a bit deeper. Not just support staff. Now we’re sending qualified nurses to the home. And they come in not to change everything, not to control things, but to work around what’s already there. To fit in. To help. To do what needs doing, and to keep it all steady. Some people need help with wounds. Others with pain. Others with medication. Every home is different. We don’t treat them all the same.
There’s no need to redo your whole plan. If you’ve got NDIS funding, or a Home Care Package already in place, this fits inside it. We don’t try to make you start over. We just go through what’s available, see where nursing is needed, and add it carefully. Some need regular visits. Some need urgent help. Some just need someone who knows what they’re looking at. Someone who can come in and notice small changes before they grow into big problems.
Most people call us not because they want something complicated. They just want help they can trust. They want someone who shows up and actually does what’s needed. Not rushed. Not distant. Just someone who understands care is more than a checklist. That’s what this service is about. Nursing that steps into a real home, and doesn’t break the peace of it. Care that keeps things in balance. That’s what people in Gold Coast ask for. And that’s what we’ve made sure to offer.
Care needs build up. Sometimes it starts with a small change, maybe a wound that doesn’t heal, maybe confusion about medication, maybe a bit more tiredness than usual. And then suddenly the care that was manageable isn’t so simple anymore. That’s where people realise they don’t just need general support they need a nurse. Not full-time, not always urgent, but someone who can check things properly and help keep the person safe. That’s what our nurses do when they walk through the door.
Wound care is one part. But not just checking a bandage. It’s about seeing if the skin’s healing. If it’s getting worse. If the dressing is helping or making things worse. Nurses know what to look for. They’ve done it before. Then there’s medication. Some people have pills, others have injections, others use devices. Sometimes the schedule’s wrong. Sometimes side effects start quietly. Nurses keep an eye on all of that. They check blood pressure. Blood sugar. Breathing. Mobility. Sleep patterns. Not just ticking boxes but watching carefully, day by day.
There are also people who need continence care. Or who’ve come home after surgery. Or who are in their last stage of illness and need palliative nursing. These aren’t easy things to handle. But when done right, they don’t have to be chaotic. Nurses come in calmly. They help with what’s needed. And they make sure families understand what’s going on. They don’t leave people guessing. They don’t leave too fast. They stay long enough to make sure things are steady before stepping out.
Some families just need someone to come every two days. Others want daily help. Others only call us when something shifts. We adjust based on that. Not a fixed model. Not a one-size thing. Some days are quiet. Some days need more attention. Our nurses notice the difference. They don’t walk in with a script. They look, ask, listen, and they do what needs doing in that moment.
What makes this care work isn’t just the medical part. It’s how it fits into the life around it. The person still wants their room to feel like theirs. Still wants to move on their schedule. Still wants to be spoken to, not spoken at. That’s why our nurses don’t act like they’re in charge. They act like someone who’s there to help gently, properly, without disturbing what doesn’t need to be disturbed. That’s what people in Gold Coast expect when they ask for in-home nursing. And that’s what we provide, every time.
There isn’t one type of person who needs nursing at home. It’s not always about age. Not always about illness. Sometimes it’s a child with health needs. Sometimes it’s an older parent who can’t get to the clinic anymore. Sometimes it’s a person with disability who needs more than just day-to-day support. There’s no one way to define who it’s for. The only thing that stays the same is that they’re safer, calmer, more settled when care comes to them at home.
Some of the people we support are dealing with long-term conditions that need checking every few days. Some need daily care. Some only need help once a week. It’s different for each person. We don’t fix anything to a set plan. If they need more time, we give more time. If they only need a quick check, we do that too. The important thing is that the nurse sees them where they are. No big changes. No pressure to fit into a schedule that doesn’t suit their life.
Families reach out to us when they start noticing things. After hospital. After diagnosis. After things become a little too hard to manage alone. And they ask if we can help and we say yes. We’ve supported people recovering from surgery. We’ve supported children and adults with complex needs. We’ve helped keep people out of hospital by offering care in their own homes. The people we support aren’t looking for perfect solutions. They just want help that doesn’t make things harder. That’s what we give.
It’s hard looking after someone full-time. Even when you love them. Even when you know what they need. It builds up. Some days are alright. Others wear you down. You think you can manage until you can’t. And that’s not failure. That’s just what happens when you’re carrying too much, for too long. That’s why we support families. Not just the person who needs care. But the ones standing beside them too.
Sometimes it’s just about having a nurse come in for a few hours. To step in. To give space. So you can go outside for a bit. Or sleep. Or just sit quietly. Respite care doesn’t always mean going somewhere else. It can be as simple as someone stepping into the home and taking over for a while. Letting you breathe. Letting you rest. Because when you rest, you come back stronger. And the person you’re caring for feels that too.
We also help families learn what to do. Some things can be shown. Like how to change dressings, or what to watch for after medication. Some things can’t be fixed, but they can be understood better. We explain what’s going on. We don’t rush through it. Families who know more feel more prepared, even when the situation is tough. That makes a difference.
We’ve met a lot of carers who feel stretched. Who’ve been doing this alone for too long. Who don’t ask for help until they’re already past their limit. If that’s where you are, we understand. And we don’t judge it. We come in quietly. We work around you. We carry what we can, so you don’t have to hold everything on your own. That’s what real support means. Not replacing. Not fixing. Just being there when it matters.
Getting nursing help at home isn’t something that needs to be difficult. You don’t need to prepare a folder or figure everything out before speaking with someone. Most of the time, families just call, and we talk things through from there. We don’t rush it. We ask what’s going on. We take the time to understand where support is needed. And from that first step, we take care of the rest.
Here’s what it usually looks like:
We don’t set hard timelines. We just try to get things moving quickly without cutting corners. If it’s urgent, we act fast. If you need time to think, we give you that. The care starts when it’s right, not when it’s convenient for us.
If you’re unsure where to begin, just reach out. Even if you’re not ready to commit, we’re still here to talk.
Money talk makes people stop before they even ask for care. And it shouldn’t. You don’t have to figure out all the rules before calling. Most people we support don’t understand their plans fully, and that’s normal. We explain it along the way. What matters is that you know care is possible, and we help you make it fit.
Here are the common ways people in Gold Coast cover nursing at home:
We don’t just hand over a sheet and leave you to work it out. We go through it together. You tell us what you already have in place, and we check if anything’s missing. If you’ve never applied for NDIS or HCP before, we explain the basics without turning it into a rulebook. Step by step. As needed. At your pace.
There’s no shortage of providers. That’s true. But people in Gold Coast come back to us, and they refer others, not because we say the right things but because we stay consistent. We listen, we follow through, and we don’t treat people like numbers in a system. When someone calls, we respond. When a nurse is sent, they show up on time. When there’s a question, it gets answered.
This is what families often tell us they value:
We don’t chase numbers. We care for people. And we keep doing it quietly, properly, the way families hope it will be done when they finally ask for help.
Yes, you can. We have Registered Nurses who come to your home, whether it’s for wound care, medication support, or just to help manage your health day by day. It doesn’t matter if you’re living in a quiet suburb or further out our nurses work across Gold Coast and into some of the Rural & Remote areas too. If it’s regular care or something more complex, we match the nurse based on what’s needed, not just who’s available.
Most of our care services are in homes, but sometimes people in residential aged care still need extra help. Maybe something the facility doesn’t cover. Maybe they’ve come from Public or Private Hospitals and need extra eyes on them for a while. We also work with families who want their loved ones in aged care to receive more personal attention, especially in palliative situations. Our nurses go where they’re needed.
Yes, and we do that often. Some people already have disability support workers, but still need nursing care. Like catheter changes, epilepsy management, wound checks. That’s where our Community Nurses or Palliative Care Nurses step in. The support workers and nurses can work together, depending on how the plan is set up. We don’t force one way, we just make it fit around what’s already there.
Some of our nurses have experience in ICU or hospital settings, yes. We also have specialist nurses for more specific needs. Palliative Care Nurses. Speciality Care Nurses. It depends on what the person at home is dealing with. If someone’s condition is stable but still complex, we make sure the right nurse is assigned. Not everyone needs that level of care, but when they do, we send someone who understands what to look for and how to manage it quietly at home.
We try to reach as many people as we can, even those in Rural & Remote parts. It might take a little longer to arrange, but we don’t leave people out just because they’re further away. Our healthcare professionals travel for care when they can. And when we say supportive team, we mean we work to make sure no one is left behind just because they’re not close to a hospital or main road. You reach out, and we’ll see how to get someone to you.
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