Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a nurse that's right for you
Call Today 1300 671 931 and Save.
Gentle hands and clinical precision, healing wounds with care that speeds up recovery.
Never miss a dose, our nurses keep your medication routine safe, on time, and stress-free.
Smooth recovery starts here, skilled support that helps you heal stronger after surgery.
Relief that works, personalised care plans to keep pain under control, day and night.
Bringing hospital-level care to your home, because your health deserves the highest standard.
Effective, comfortable compression that promotes circulation and prevents complications.
Compassionate end-of-life support that puts comfort, dignity, and family first.
Thorough health checks at home, spotting concerns early and keeping care on track
We have a rigorous approval process for all the nurses on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
We provide liability insurance for nurses. Click here for more info.
Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality nurses.
Get in touch with nurses directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right nurse for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s something about being in your own home when life gets complicated when health changes, or when care becomes a daily need. People don’t want to be moved into places they don’t know. They don’t want a shift in comfort or control. What they really want is care that works around them. That’s where in-home nursing steps in. For families across Melbourne, it’s not just about medical help, it's about having someone step in quietly, respectfully, and with the kind of know-how that brings real relief.
Support Network understands this better than most. The idea behind our nursing agency isn’t just to assign someone to visit, it's to make sure the care that arrives actually fits your routine, your space, your life. Whether it’s an older parent who wants to stay home or someone recovering from surgery who isn’t ready to be alone, we help them feel safe, supported, and seen.
Many of the people who come to us already receive support through the NDIS or Home Care Packages. And what they need is often more than basic help; it's clinical attention wrapped in kindness, help that doesn’t disrupt but blends in. In-home nursing, when done right, lets people stay exactly where they want to be while still getting what they need, professional care delivered with calm and confidence.
So when you’re looking for nurses in Melbourne who do more than just show up, who understand what steady, respectful care actually feels like, that’s when Support Network becomes the name people turn to. It’s nursing at home, but it’s also something a little deeper. It’s the kind of support that lets life carry on, just a little more easily.
When people ask what in-home nursing actually looks like, the answer isn’t short. Because the work nurses do in someone’s home doesn’t sit in one category. It might be medical. It might be emotional. Sometimes it’s both at once. In Melbourne, our nurses have walked into all kinds of situations post-surgery recovery, ongoing chronic illness, end-of-life care, and everything in between. And in each one, they’ve offered support that doesn’t overstep but still holds steady.
It starts with the clinical side. People recovering from a wound need more than a visit; they need someone who understands how healing works and when something isn’t right. Medication management becomes more than reminders; it's about timing, side effects, watching for changes. Some people live with diabetes that needs daily attention. Others need catheter care or continence support handled with quiet dignity. We handle these things not in a rush, not like a checklist, but like we’d want them handled if it were our family member.
And then there’s care that helps people keep going. That means checking in on their energy, helping them eat properly, supporting them through fatigue, or simply encouraging a bit of movement. It’s not medical in the hospital sense, but it’s deeply tied to someone’s health. And it matters just as much.
For those reaching the later stages of illness, our palliative nurses know how to be there without making it heavy. They manage pain, look after comfort, and stay present without taking over. They bring calm to rooms that might feel overwhelmed.
We’ve worked with people after hospital discharge, with older Australians managing several conditions at once, and with those facing slow decline who still want to stay home. Every time, it’s a little different. But the constant is the way we work with skill, yes, but with care that meets people where they are.
It’s not just one group. Not just one type of person we look after. It can be someone older, someone who’s slowed down with time, maybe starting to need help they didn’t before. Getting up, taking tablets, managing health that’s changed without warning. Could be a person living with disability who already has support in place, but now things have shifted, maybe there’s a wound that needs watching or new medication that needs a trained hand. Families notice it first. Something’s harder than it was. Something’s slipping. So they reach out.
Some have just come home from hospital. They’re out of that setting but still not steady. And there’s still healing to do. Pain to manage. Instructions they can’t quite follow alone. That gap between hospital and full recovery someone needs to fill it. That’s what our nurses are doing most days. Checking, adjusting, helping, staying calm in the middle of it.
There are kids in some homes. Adults with multiple conditions in others. People who’ve needed care for years. Some for just a little while. Some we see once a week. Others need someone daily. It never looks the same. We don’t bring a fixed plan. We walk in and see what’s needed.
Wound dressing, continence support, injections, diabetes care, skin checks sure. But it’s not about listing it out. It’s about showing up and knowing how to help without making it a performance. Quiet, trained help. That’s how we work in homes across Melbourne. That’s the kind of nursing we offer. Nothing flashy. Just what’s needed, when it’s needed, and the way it should be done.
It wears you down. Not in one day. But slowly, over time. The way you’re always on. Always watching. Always wondering if you’ve done something right, or if something might go wrong when you’re not there. Caring for someone is not simple. Even when it comes from love. Even when it’s your parent, or your partner, or your child. The weight of it most people can’t see it. But you feel it. And it builds.
There’s no clocking out. It keeps going, every hour, every night. The calls in the hallway. The routines that start taking over everything else. You skip sleep. You miss meals. You keep going because there’s no one else. We see that. Every day. In homes where someone’s holding everything together, not because they have to, but because they won’t let it fall.
That’s where we come in. Not to take over. Just to ease it. A few hours so you can breathe, step away, reset. Maybe it’s once a week. Maybe every second day. Maybe more. Doesn’t matter. What matters is you get space. Not just physically. Mentally. Emotionally. Our nurses don’t just come in with tasks. They come in with awareness. They know what this kind of pressure does over time. And they hold some of it for you.
And if you’re new to all of it maybe it happened suddenly, maybe you’ve been handed care you weren’t prepared for we stay with you through the learning. Show you how to dress a wound properly. How to lift someone safely. How to recognise when it’s time to call for help. We explain things twice. Or three times. However many it takes. We don’t rush.
It doesn’t need to be complicated. You reach out. That’s where it begins. A call, a message, whatever works for you. We take that first contact seriously, because we know most people wait longer than they should before asking. There’s usually been weeks, sometimes months of managing alone, trying to hold things together. So when someone does call, we make sure to respond quickly. We won’t make you explain everything twice.
Once we understand what’s happening, who needs help, what kind of support might be needed, we sort the next step. That’s usually a nurse visit or assessment. It’s not formal or cold. We don’t sit with clipboards. It’s just one of our nurses spending time, asking what needs to be asked, listening properly. That’s how we learn what’s really going on.
Sometimes it’s clear what kind of support is needed straight away. Sometimes it takes a day or two to plan it properly. Either way, we don’t stretch things out. We’ve got nurses across Melbourne and often, if the timing lines up, care can begin within the week. Sooner, if it’s urgent. And when we begin, it’s not just a nurse arriving alone, sometimes it’s a mix of support, a nurse and a worker working together, depending on the need.
If you’re reading this and thinking maybe it’s time, it probably is. You can reach out today. We’ll take it from there.
One of the things that stops people from asking for nursing support is the money part. They don’t always know how it works, or who pays, or where they even start. That’s fine. Most people don’t. That’s why we make sure someone explains it clearly from the beginning, not in some policy-heavy way, just simple.
If you’re on the NDIS and your plan is self-managed or plan-managed, there’s likely a path there. It depends on the kind of support and how it’s framed, but we can look at that with you. No pressure. We just go over it and figure out what fits.
A lot of older people are using Home Care Packages. Some are already using that funding for other services and want to add nursing into it. That’s usually possible. Again, we guide you through it, explain how to make space in the budget or adjust the supports. If you’re new to HCPs, we explain what matters now, not later.
Some people pay privately. Not everyone has funding. That doesn’t mean you can’t get support. We talk you through what it would look like, what kind of care is possible, and help you make a choice that doesn’t leave you feeling stuck.
No two plans look the same. There are always small differences. We don’t expect you to walk in knowing it all. You just need to ask. We’ll guide you through the rest.
There are a lot of providers out there. A lot of people offering care. And it’s easy to feel like just another client, another name in a spreadsheet, another task to tick off. That’s not how we work. Our nurses walk into homes knowing the care matters, but how we give it matters just as much. We don’t rush care. We don’t treat people like numbers.
Families keep coming back because they see how we show up. The way we talk. The way we listen. The way we stay consistent and don’t hand you off to a new face every few weeks. It’s not perfect. But it’s personal. And that’s what people hold on to.
This is what we do in homes all over Melbourne. It’s what we’re trusted for. It’s why families keep us around.
It depends on the kind of support needed. Most of the time, it’ll be one of our registered nurses, someone trained, experienced, and used to working in people’s homes. In some cases, where there’s a need for something more specific, we might involve a specialist nurse. And sometimes the care includes coordination with other health practitioners or allied health support teams, so we make sure it all fits together properly.
Yes, they often do. A lot of our work starts right after someone comes home from hospital. There’s usually a gap someone might still need wound care, help with medications, or just monitoring. Our experienced nurses are used to handling that stage of recovery. They work with you at home, which often makes things smoother than waiting for appointments or going back and forth.
We do, and we’ve been working with people on NDIS plans across Melbourne. Some people need a nurse alongside their usual supports, especially when there’s health care involved that goes beyond daily routines. Our agency nursing fits into that, whether it’s help with continence, medication, or something more complex. We also make sure to work closely with other support staff already in place so nothing overlaps or gets missed.
Most of what we do happens in private homes, but yes sometimes we step into aged care facilities when there’s a need. It might be because the facility doesn’t have enough staff on that day, or the family wants additional help. Our nurses are used to both settings. They know how to work around what’s already happening inside aged care spaces while still delivering proper patient care.
We don’t just check qualifications and stop there. All our registered nurses have experience, but we also look at how they speak, how they treat people, whether they can step into a room quietly and still take charge of what needs doing. Agency nursing is more than just showing up; it's knowing how to adjust to different homes, different people, different needs. And that’s what we look for before anyone joins the team.
Read more