Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Gentle hands and clinical precision, healing wounds with care that speeds up recovery.
Never miss a dose, our nurses keep your medication routine safe, on time, and stress-free.
Smooth recovery starts here, skilled support that helps you heal stronger after surgery.
Relief that works, personalised care plans to keep pain under control, day and night.
Bringing hospital-level care to your home, because your health deserves the highest standard.
Effective, comfortable compression that promotes circulation and prevents complications.
Compassionate end-of-life support that puts comfort, dignity, and family first.
Thorough health checks at home, spotting concerns early and keeping care on track
We have a rigorous approval process for all the nurses on our database
All workers on our site must have police and Working With Children Checks
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Choose from a range of speciality services.
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To start, set up your own profile following our simple steps.
Search through our curated database of quality nurses.
Get in touch with nurses directly and hire the person who is right for you.
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There comes a time when getting by on your own just doesn’t feel right anymore. Maybe it’s not about giving up independence but about keeping it, in a way that feels safer. In Townsville, in-home nursing is more than a service. It’s a quiet kind of support that walks in gently and stays when you need someone to notice the small things.
upport Network knows the space between what’s needed and what’s personal. And that’s where their nurses step in. Not with systems, not with forms but with presence. People often say they just want someone who gets it, who can come into their home and understand how things work, where the teacups go, what time the pain flares up, which drawer has the scripts. This isn’t care from a distance. It’s care that leans in.
Whether someone’s on an NDIS plan, receiving a Home Care Package, or arranging things privately, it all leads back to the same thing wanting the right person by your side when it counts. Support Network doesn’t treat in-home nursing as a list to tick off. They show up when it matters. And they stay long enough to notice what doesn’t get said out loud.
In a system where voices can blur into each other, theirs stays close to the ground. Your needs don’t get lost. Your patterns, your preferences, your pace they’re the starting point. This isn’t about fitting people into care plans. It’s about letting plans wrap around real life.
Because for families in Townsville, it isn’t just about finding a nursing agency. It’s about finding someone who doesn’t just do the work but becomes part of the day. That’s where comfort really lives in the quiet moments, the shared routines, and the steady presence that helps life carry on without feeling like anything’s been taken away.
It’s not always easy to ask for help, especially when it comes to personal things. But when the right nurse steps through the door, you don’t feel like you’ve given something up. You feel like you’ve gained something solid. Someone who doesn’t just come and go with a task list, but sticks around long enough to learn how your mornings go, how your pain shows up, how your body feels at its best and its worst.
In Townsville, the nurses from Support Network do more than care; they stay close to what’s real. They notice how your hands shake when you pour tea. They see when your breathing’s off before you say a word. That’s how health checks happen not just from readings and charts, but from watching, listening, understanding. Diabetes, blood pressure, medications those are just names on a page. But in your home, they become part of the day-to-day. A gentle check here. A reminder there. No rush. No lecture. Just a steady pair of hands that keeps track of the little signs.
And when you’re healing, when things have slowed down after surgery or injury, they don’t hurry you. Wound care becomes part of the routine. Not forced into a schedule, but worked into how your day already moves. It’s quieter this way. You still make the decisions. You still keep your space. But there’s someone there to watch over the healing without pushing it.
Sometimes it’s not the big things, it's remembering what time to take the tablets, or managing the continence pads before it turns into something stressful. These things, small as they are, carry weight when you’re on your own. And that’s where the care lands. Not to take control. Not to fix everything. Just to make space where stress used to sit.
Then there are the days that need more than routine help. When chronic illness wears you down. When palliative care becomes part of the conversation. That’s where the real weight of nursing settles in. Where presence matters more than process. Where being there without needing to talk becomes its own kind of support. These nurses know how to handle the medical side but they also know how to sit with you in silence, when that’s what the moment asks for.
There’s no script to follow here. No list on the wall. Just people showing up in real homes, paying attention, staying long enough to see what matters. That’s what Support Network nurses bring to Townsville homes. They’re not just visitors. They’re the reason you feel safer when the door closes and the day goes on.
It’s not always one type of person who needs nursing support. It’s not always one kind of story. Some are coming out of surgery, still bruised and tired, hoping to heal without going back and forth to a clinic. Some are managing illnesses that have stretched on longer than expected. There are parents trying to juggle their own lives while caring for a child who needs more than just the basics. And then there are people who can’t explain what they’re feeling, but know they need someone close by who’s trained to notice the things that aren’t always visible.
Support Network’s nursing care doesn’t try to box anyone in. If someone lives at home, we show up at the door. If they’re in a shared space or a group home, we work with what’s already in place. There’s no single way this care looks, it moves around the shape of someone’s life. Some people need help once or twice a week. Others need it daily, or more. Either way, it never feels rushed. It just fits.
It’s not only about health. It’s about breathing easier, knowing someone’s coming who knows what they’re doing. It’s about bringing in someone who’s calm when the days feel complicated. You might live with a chronic condition or be recovering from something recent. You might be young, or older, or somewhere in between. None of it changes how we show up. We look at the person. The rest follows from there.
Sometimes the hardest thing is trying to do it all on your own. You want to be there for the person you love, keep up with everything, make sure nothing slips through. But it gets heavy. Days start blending together. And the smallest things start to feel like too much.
That’s where the nurse stepping in doesn’t just help the person receiving care it brings air back into the room for everyone else. We’ve seen it happen more than once. A daughter caring for her mum suddenly breathes easier because someone else is handling the medications. A partner steps out for groceries without checking the clock every two minutes. A father sleeps through the night for the first time in weeks, because he knows someone trained is right there, just outside the door.
Support Network’s nurses come in not just with skills, but with a steady presence that changes the whole atmosphere. It’s not about pushing families aside. It’s about holding up part of the weight so they don’t carry it alone. We stay long enough to show what we’re doing. We explain things when they’re new. We give space when things get emotional. And when families need a pause, a quiet coffee, a deep breath, a slow moment we keep things steady so they can step away for a little while.
It usually starts with a quiet thought, maybe this would be easier if someone else was there to help. When that feeling turns into a decision, we keep it simple. You don’t need to prepare anything formal. You just reach out.
Here’s how it usually goes:
If there’s already a support worker in place, we don’t step on toes, we work alongside them. Nurses and support workers often work best when they talk to each other, check in, share little updates. That way the person at the centre of it all doesn’t feel pulled in two directions.
You won’t be left waiting. You won’t be confused about who’s coming or when. If there’s a form to fill, we go through it with you. If something’s unclear, we pause and explain. It’s a process, but it doesn’t feel like one. And once it starts, you’ll wonder why you didn’t do it sooner.
Money talk can feel like a wall. You think, maybe this would help, but how do I pay for it? Who covers what? What if I choose wrong? The thing is you don’t have to work it all out on your own. Support Network doesn’t leave you staring at a page full of boxes. We walk through it with you.
Here’s how it usually plays out:
Support Network knows these systems. We’ve worked inside them, beside them, and sometimes around them when needed. You won’t have to explain your plan from scratch. You won’t have to chase down approvals alone.
Even if it’s confusing right now, we’ll help it make sense. It’s not just about paperwork, it's about making sure care starts when it’s needed, not weeks later. And if something gets stuck, we stay with it until it moves.
When people talk about their experience with Support Network, they don’t just list services they talk about moments. A nurse who stayed late when things didn’t feel right. Someone who showed up without being asked, just because they knew the week had been tough. That’s not something you can write into a brochure. But it’s what stays with families long after.
Here’s why people trust us here in Townsville:
It’s not just about doing things right. It’s about showing up in a way that feels right. That’s what we’re known for and it’s why people keep coming back, or send others our way when they need something solid.
Yes, you can. We’ve got Registered Nurses who visit you right at home, whether it’s short-term recovery or ongoing support. It’s the kind of care that usually feels distant in big aged care facilities but here, it walks into your own space and works around your day.
We do. Many people receiving disability support already have a Personal Care Worker or other supports in place and our nurses just add another layer when needed. It could be medication help, health monitoring, wound care… whatever’s needed to keep things steady at home.
If someone’s living in residential aged care or even in private acute and aged care facilities, we can still help. Sometimes extra support is needed, and our nurses come in to fill that space. It’s not about taking over, it's about adding direct care where it matters.
Yes. Rural & Remote settings often bring their own challenges, and our healthcare professionals are trained to handle them. Whether it’s limited local services or specific health needs, we bring quality care that doesn’t rely on location.
Our team isn’t just made up of nurses with qualifications on paper. They’re people with real-world experience in agency nursing, community care, aged care, disability support and they work as a supportive team, not in silos. For them, it’s not just a job. It’s meaningful care that grows with the person.
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