NDIS Provider Surfers Paradise

The Core Services We Offer

At Support Network, we specialize in different disability support services. Services whose aim is to help you live without the need to depend on someone. Tailored disability support to help you live confidently and independently. These services will also empower you with the right skills to thrive outside your NDIS funding.

Some of these services are listed below;

Home care service

Charity begins at home. Our service starts with you. From the comfort of your home. We provide in-home support to help you maintain a clean space. A safe, clean, and comfortable place of abode.

A healthy home is a prerequisite to healthy living. Some of our home care services include cleaning and household tasks, meal preparation, laundry, grocery shopping, and so on. 

Life & daily living skills

Beyond taking care of the home, we also help participants become resource individuals. We empower them with daily living and life skills. NDIS provider Surfer Paradise helps participants develop essential daily living skills. To aid their independence.

You cannot plan to live independently without being capable of handling some life skills. Cooking, for instance, is one.

Our other daily living and life support skills are budgeting and financial management. Moderate knowledge of these skills will help you a great deal. Their knowledge will ensure you maximize your NDIS funding to the fullest.

You will also be able to account for each penny from one to one million. Transparency, right? Time management, personal hygiene, and grooming are other daily living and life skills care services we offer.

24-hour care service

We offer participants who require 24-hour care service assistance. We provide them with an ongoing care option.

Medication reminder is another 24-hour care service. Here, we help participants track their medications. Ensuring they do not skip it. And that they are taken right on time in their right proportion.

Another form of our 24-hour care service is safety monitoring. As well as providing emotional support and companionship.

Personal care

Some participants suffer from complex disabilities. Causing them to lose active function of some of their mobility parts. They could also lose the ability to take care of themselves properly. To this end, we offer personal care service.

This includes assistance with mobility, showering and bathing, etc. These services may seem humiliating. But our team of seasoned professionals carries them out with the best intentions. Making sure that the participants do not feel ridiculed.

Our personal care service option helps participants regain their confidence.

Community participation

Due to the nature of their disabilities, some participants may feel withdrawn. Losing the zeal to participate in fun activities. They may also show signs of depression, which is normal.

At Support Network, we help them treat this with our all-inclusive communal activities.

Social inclusion is vital to healthy living. It is necessary as it prevents isolation and withdrawal. We encourage social participation and inclusion. We achieve this by supporting participants in engaging with their community.

Beyond encouraging them to partake, we also organize community functions, especially for them. We organize visits to recreational centres and tourist site attractions. We also encourage them to take up volunteering roles within the community.

We organize training that makes participants fit into society perfectly. All these will improve their social skills. While also helping them get rid of depression, isolation, and any form of withdrawal symptoms.

Our community participation also promotes inclusivity and diversity. By ensuring that no one is left behind. Together, we rise. Together, we grow. And together, we become independent.

School and work support

Our support at Surfers Paradise is not restricted to healthcare. We go beyond that. We provide support in all ways needed. Including school and work.

If you wish to further your education or resume classes, we are there for you. Living with a disability should not prevent you from achieving your life goals. If it is a particular job you wish, we can empower you with the necessary skills to bag the job.

Complex Care

We provide specialized assistance for participants with crucial health needs. Say, for instance, someone had a third-degree burn or recently had surgery. We offer a certain type of support for such a person.

The severity of their condition warrants that they require all-around care. With no interruption. This could be in the form of medication management or PEG feeding support. It could also be catheter and bowel care or tracheostomy care.

Regardless of the complexity of the disabilities. Support Network is there for you.

Travel and transport assistance

Sometimes, our communal activities might require travelling. We do not want this to cause discomfort for our participants. That is why we offer transport services.

This includes private vehicle transportation and accompanied travel support. We also provide help to participants using public transport. When it’s time for medical appointments, we help to arrange transport services also.

The goal is to ensure that regardless of the journey. For what and to where? Support Network Surfer Paradise has got you covered. Live and explore to no limits.

Managing your NDIS plan

Administrative tasks are tasking. Time-consuming and hectic. It takes strength to navigate it without breaking down. Our plan management services ensure that you do not take on tasks that can stress you.

Don’t misquote us. This does not mean you do not have the chance to manage your support workers. As you manage your support worker. We handle the administrative part.

To enjoy a seamless NDIS experience, appropriate fund management is important. Support Network Surfers Paradise will not allow you to be swamped by paperwork. And financial jargon.

To enable you to focus on your goals. We will handle the financial aspects of your NDIS plan. This will also ensure that invoices from service providers are paid on time. And that your budget is managed efficiently.

We will track your receivables and payables. We are known for impeccable record-keeping. Hence, we will provide you with monthly statements and keep accurate records. You will be in tune with your financial status throughout the journey.

What more are you waiting for? Reach out now, and let us get you started.

About Us

We are Support Network, Surfers Paradise's foremost NDIS Provider in Australia. Are you thinking of connecting with a registered NDIS service provider? Then, we are your best friends. Our commitment is empowering people with disabilities in the Gold Coast and Surfers Paradise. Our years of experience and team of exceptional disability support workers set us apart. We are unique. We deliver high-quality and personalised care service that aligns with your NDIS plans.

Our priorities revolve around choice, flexibility, and inclusion. Living with a disability shouldn’t rip you of the right to have a choice. Or to have people deciding for you always. Hence, we ensure that you live life the way you want. Without an adverse effect on your recovery.

We believe that everyone deserves choice and control over their care. And who administers it. That is why we have a direct care model. That allows participants to choose their support workers. That way, you can receive the care experience you crave. Ensuring a care service that best suits your needs.

We combine local expertise with a client-first approach. This ensures that our quality services are tailored to suit the participants’ needs. From complex care to community care, you can never go wrong with our care services.

Call us right away. If you are ready to unlock your potential with our expertise.

Our Mission

Our mission is to empower individuals with disabilities with the support they need. To enable them to live comfortably. Without the need to rely on third parties for help.

Why choosing us is a MUST!

We are registered and trusted.

Trust is important. Especially when it involves health and safety. The provider should be able to trust the participant and vice versa. At Support Network Surfers Paradise, one of the ways we build trust is by ensuring we meet all the necessary standards and compliance.

We are a fully registered service provider. We strive to meet all the requirements set by the National Disability Insurance Scheme (NDIS). These standards and compliance requirements are what endear clients to us.

Support Network is committed to excellence. Meaning participants can have peace of mind. Knowing they are receiving the best care service from a provider that values transparency and integrity. 

We have an experienced team.

We have a dedicated team of professionals with years of expertise in disability support services. Beyond qualification, they are also compassionate, understanding, and committed. Despite this, they are still involved in various learning processes. This is to ensure that they stay up to date with modern care service trends to serve you better.

Our team is unique. And boasts of the best practices in disability care. You will enjoy the highest level of support with our friendly team.

24/7 Support and Emergency Assistance

No one adds emergencies to their schedules. It just pops up. And when it does, it has to be taken care of immediately. This thought is why we offer 24/7 support service.

No off days. No weekends. Always available to answer your care request. We ensure participants always have access to help when they need it. For emergencies and urgent care needs, our compassionate team is always available to provide prompt and reliable support.

That way, we ensure safety. And peace of mind for both the participants and their families.

Flexible service plans

Change is constant. That is the case with some participants’ disabilities. They can get better. Their conditions can improve. This might require an adjustment or a shift in the care plan.

We understand that participants’ status can change and improve. That is why we have plans in place to ensure a smooth care service transition process. Based on recommendations from your caregiver and your physician. We can alter your care plan and place you on a more befitting plan. 

Our direct care model

Support Network Surfers Paradise values inclusiveness. From consultation to administration of service, we include all the stakeholders. You – the participant, your families and loved ones, and we – the care provider. As a participant, you also have a voice. And it must be heard. You have a choice. And we will respect it.

That is why we have a direct care model that gives participants control over their care. Our direct care model gives you the freedom to choose your support workers. You can choose them based on their skills or level of expertise or because they align with your beliefs.

Our approach fosters stronger relationships. It also ensures a higher level of comfort. This model also creates a supportive environment where participants are valued.

Benefits of our direct care model

One way we beat the traditional service providers is our direct care model. It grants you the freedom to be in charge. What better way to help participants boost their confidence than this?

Some of the benefits of our care model are;

Full control and choice

Imagine working with someone you detest. Or someone whose ideology is in contrast with yours. Nothing good will come out of that relationship. Our direct care model helps participants prevent this. Our care model grants them autonomy.

Humans love to dominate. And we will not deny you that chance. With us, you can select the workers you want to work with. Not only that, but you have total control over their schedules. They are there to do your bidding.

It is cost-effective.

Our direct care model is cost-effective. It helps you to get rid of unnecessary expenses that may eat deep into your NDIS funding. Especially the administrative fees. That way, you can use your funding judiciously.

Consistency in care method

Nothing can affect the relationship with the worker you chose. With time, you form a bond and build a lasting relationship. 

This leads to a consistent method of care delivery. You get to work with the same carer for a while. Building trust along the way as well. This is something traditional service providers lack.

Better communication

Since they are your workers. And you control them. There is improved communication. The communication route is defined and straightforward. There is no miscommunication or break in communication.

You can communicate directly with your workers. Without intermediaries or third-party interference. This fosters meaningful connections and a seamless workflow.

You don’t want your loved ones missing out on this awesomeness. Book a consultation with us now!

Benefits of hiring an independent support worker

Independent care providers like those in Support Network provide top-level care. A level of care that large agencies cannot match. There are lots of benefits to hiring independent support workers. Some of them are explained below.

No corporate red tape

When you choose an independent support worker, there is 100% care focused on you. Not some agency policies large corporations are involved in. These policies often slow down decision-making. Thereby limiting the focus on you, the participant.

However, with an independent support worker, all these bureaucracies are long gone. You enjoy direct communication with your support team. They ensure your needs are met on time. In addition, your care decisions are based solely on your preferences. Not some managerial policies and agency rules.

Hiring an independent support worker ensures there is no corporate red tape. You receive one-on-one attention. Allowing for more meaningful and effective support.

Familiarity with the community

Hiring support workers who are part of the Surfers Paradise community is beneficial. They bring with them valuable insights and connections that enhance your care experience. They know the terrain. They can access the best possible locations for community programs, outings, and events that match your interests.

Due to their familiarity with the community, they can also recommend other local services. From therapy centres to recreational activities. Affiliations with Surfer Paradise can only mean one thing. You will receive premium support to the core. They will help you navigate the area safely and efficiently.

They are fast

Independent support workers are fast. Offering quick services. This is unlike traditional NDIS providers, who have long waitlists. And complex onboarding processes. This makes accessing their care services time-consuming.

That is not the case with independent support workers. They begin their services much faster. Within days, not weeks or months.

If your care plan requires an adjustment, they get it for you instantly. For you to get the support plan needed. They also ensure you don’t experience unnecessary delays that can disrupt your routine and well-being.

Transparent pricing

One of the ways traditional care providers default in their service is hidden costs. They do not inform their clients of some costs in their pricing. There are hidden charges. This is what independent support workers do not do.

They are transparent with their pricing. No hidden charges or costs. They have clear and upfront pricing. That means you know what you are paying for. No surcharges or any unexpected costs.

Independent support workers also ensure easy NDIS invoice management. Helping you to track and optimize your funding.

Enhanced relationship and trust

Partnering with an independent support worker allows for a deeper level of trust and understanding. Which is not a feature of traditional care service providers. They often change staff members.

However, there is a consistent and sustainable support network with independent support workers. There is reduced stress and anxiety. Stronger personal connections are built. And they foster better emotional and mental well-being.

Independent support workers are close to you. Which means more accountability. As they are directly responsible to you.