Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
At Support Network, we don’t believe care should begin with leaving home. We offer something different here in Buronga aged care that fits around your life, your space, and your pace. Everything we do happens where you're most comfortable at your own front door, around your own routines, in a way that keeps you involved and in control.
We bring in-home aged care that’s practical, respectful, and shaped by what each person actually needs. Through home care packages and the Support at Home program, we make sure the services you receive aren’t random or one-size-fits-all. It’s all about helping people hold on to the small things that matter: the chair they always sit in, the smell of their kitchen, the light in their garden.
You don’t have to uproot everything just to get support. With us, staying local isn’t just possible, it's the plan. And behind every visit, phone call, or appointment is one clear goal: keeping your independence intact, while quietly helping in the background.
Growing older brings change, but it doesn’t have to mean letting go of what feels familiar. Many in Buronga are choosing to stay in their homes not because they’re resisting help, but because the right help makes that choice safe, healthy, and real.
It often starts when someone notices they’re slowing down a bit. Maybe the steps feel steeper, or cooking’s become harder than it used to be. What matters is that help doesn’t have to look like moving into a facility. It can be as simple as a quiet hand when you need it, someone who understands your routine, or health professionals who visit instead of expecting you to travel.
We help put that kind of support in place. General practitioners, support workers, specialist clinicians, and allied health professionals come together to create a steady rhythm around your needs not just for the short term, but with the future in mind. The right team doesn’t replace family or friends, it strengthens what’s already there.
There’s more to this than keeping up with the basics. Emotional intelligence plays a role too. We pay attention to the stuff that’s easy to miss: loneliness, confusion, or just the quiet drift of someone feeling left behind. That’s where care becomes something more. In-home aged care isn’t just practical, it's personal.
Staying in your own space, with people you know and trust coming to you, often keeps the heart steadier than any medication. That’s the kind of care we’re working towards one where your home stays yours, and your life doesn’t need to be packed into a bag.
It’s not always easy knowing when to ask for help. Families in Buronga often feel caught between wanting to do it all themselves and realising that things are changing. Maybe it’s a parent who used to be sharp but now forgets things, or a spouse whose joints don’t let them get around like before. It’s not about weakness, it's about adjusting without giving everything up.
For many, residential care can feel like too big a step. That’s where home care services step in. They offer something quieter, less disruptive, more grounded in day-to-day life. It’s not about handing over control, it's about sharing the load with people who know how to carry it.
One Buronga family told us how their father used to sit by the window each morning with his crossword. When his mobility declined, they worried he’d have to leave the home he built. But through a tailored home care package, he stayed. The crosswords continued. The window stayed the same. What changed was that someone was now helping with the bits he couldn’t manage meals, medication, transport. And the pressure on his children eased.
The service providers we work with aren’t strangers. They’re part of this community. That means they don’t just show up, they recognise the faces, respect the spaces, and offer care that understands where it’s being delivered.
We believe that care works best when it’s grounded in the community. That’s why we work with not-for-profit groups, health organisations, and local programs that know the area and the people in it. These aren’t just partnerships, they're shared efforts to make life better, not just manageable.
We also believe in planning that isn’t stiff or clinical. Care planning with us means having open conversations about what matters, what doesn’t, what’s working, and what needs to change. We’re not here to impose, we're here to shape something that actually fits.
Every decision we make is tied to one question: is this respectful? That includes how we choose staff, how we enter someone’s home, and how we respond when things change.
We don’t do quick fixes or faceless services. We show up, we listen, and we stay. Our philosophy doesn’t live in a policy document. It lives in the way we knock on the door, how we speak to someone’s family, and how we keep improving without waiting to be asked.
Buronga deserves care that isn’t distant. And we’re here to make sure it never feels that way.
Every person’s care story looks a little different. We don’t offer packages first we listen first. Once we understand what someone needs, we shape the care around their life, not the other way around. Below are the practical services we deliver across Buronga homes. None of these stand alone. They work together to ease daily living, reduce risk, and restore a sense of steadiness in the places people already call home.
The kind of care that’s not just hands-on, but hands you can trust. Our nursing staff come in quietly, do what needs doing, and leave people with more comfort than they arrived with. Whether it’s wound dressing, catheter management, or general nursing care, it’s always handled with respect.
For those living with conditions like dementia or recovering from hospital stays, we coordinate with memory support units and other medical teams when needed. If there's a change in condition, we don’t wait. We adjust. This is where aged care becomes steady because you’re never left wondering who to call.
Some people struggle with the physical parts of the day, others simply need a hand to keep the home ticking over. Our general domestic work support covers laundry, light cleaning, sweeping the verandah, or helping prepare meals that match dietary requirements but still feel familiar.
The goal here isn’t perfection, it's peace. A clean kitchen, a tidy bathroom, a warm plate of food, these are the basics that can slip when mobility declines. We step in, quietly, and get them sorted.
Health doesn’t wait for convenience. That’s why we bring health professionals to your door. Regular check-ins from allied health professionals like physiotherapists or occupational therapists help keep your progress moving without needing to leave home.
We don’t just schedule visits, we coordinate them into your bigger picture of care. We talk to each provider, make sure they understand where you’re at, and ensure they’re not working in silos. Because continuity matters when someone’s body and confidence are both in the middle of change.
Supporting someone through memory loss isn’t about reminders, it's about reassurance. We offer gentle routines, clear communication, and calm support for those living with dementia care needs.
This is where patience becomes power. Our carers aren’t just trained in the clinical parts; they know how to adapt their tone, repeat calmly, and understand what the person might be trying to say, even when the words fall apart. Familiarity, trust, and small daily wins that’s what we aim for.
When the focus shifts to comfort, presence becomes everything. We provide palliative care that respects physical dignity and emotional space. This is quiet work, and we treat it as such sensitive, stable, and careful not to interrupt what matters most.
In the final chapters, people don’t want complexity. They want warmth. They want their room to smell like home, not hospital. Our end-of-life care team supports families, manages symptoms, and ensures that no one is left handling too much on their own.
Caring for someone else is one of the hardest roles you can take on. It’s also one of the loneliest. Our respite services offer proper breaks whether it’s a few hours during the day or a full overnight stay to let primary carers step away without guilt.
We plan it carefully. Through strong care planning, we make sure nothing is missed while you’re away. Our support workers don’t just sit in; they show up prepared, informed, and with a calm, steady presence that fills the gap with care, not just coverage.
Getting out of the house can make a world of difference. We provide more than lifts to medical appointments. Whether it’s a local craft group, a stroll through the garden centre, or visiting community members, we help people reconnect with the outside world.
When we talk about transport to appointments, it’s not about wheels, it's about keeping people involved in their life. We ensure the journey isn’t rushed, that someone walks with them to the door, and that the social part isn’t lost in the logistics.
Sometimes, a home only needs a few tweaks to feel safe again. We help set up grab rails, adjust furniture layout, reduce fall hazards, and ensure lighting works where it matters. This kind of support lets older adults stay in familiar spaces while maintaining independent living.
Our team doesn’t just look at risks we look at routines. Where do you sit in the morning? What corner do you always pass when tired? That’s how we decide what to change and what to leave exactly as it is.
Understanding what support you’re eligible for shouldn’t be a barrier to receiving it. But for many families, the aged care system can feel like a maze. We step in early helping you know what’s available, what fits, and how to access it without getting lost in forms or long explanations.
Below are the current funding options for in-home aged care in Buronga. Some are already in place. Others are changing soon. We're here to walk with you through each one.
If you're just starting out and need help with a few day-to-day tasks like shopping, cleaning, or transport CHSP could be the right fit. It's designed for people with low-level care needs, and we help you get set up quickly, without stress.
We explain eligibility clearly, handle service coordination, and ensure you’re not left wondering who’s showing up or what they’re doing. Think of CHSP as a stepping stone light support that keeps life running smoothly.
For those needing more structured or ongoing help, Home Care Packages offer a tiered system Levels 1 to 4 based on complexity. These packages cover personal care, medical support, allied health visits, and more.
We work with you to build a plan that makes real use of your funding. We also manage reviews, budget tracking, and communication between providers. The system’s layered we help simplify it, so you can get on with living.
Big changes are coming. The Support at Home program will combine CHSP and HCP into one more flexible model. This new approach is meant to reduce overlap, simplify access, and allow people to tailor support more precisely.
We’re already preparing for this shift. If you’re on an existing plan, we’ll help you transition without disruption. If you’re new to the system, we’ll guide you through what this change means for your eligibility and options.
Even with government subsidies, there can be co-payments, income-tested fees, or unexpected costs. We believe there’s no point in good care if the financial side is confusing.
We break things down into plain language. From helping you understand your financial arrangements to working out what’s affordable long-term, we make sure the money part never gets in the way of the care you deserve.
Getting started with in-home aged care isn’t about filling forms and waiting for a call back. We make the process less confusing and more grounded in real conversation. You don’t need to know everything when you start, just reach out. We’ll guide you through each stage, step by step, at your pace.
It all begins with a proper look at what you need. We help organise the assessment process, making sure everything is lined up for your ACAT evaluation. There’s no pressure to rush or decide on the spot. This stage is about listening, understanding, and finding out how support might fit into your daily life, not the other way around.
Once we know what’s needed, we bring in the right people. With input from health professionals including nurses, GPs, and allied health workers we map out a care plan that works for you. No two plans are the same. Some need wound care, some just need a bit of help with meals or reminders. We build it based on real routines and personal habits, not generic service lists.
When care begins, it starts with faces you’ll get to know. The team we assign doesn’t rotate endlessly. Familiarity builds comfort, and that matters. Our staff show up on time, ready, and informed. The services kick off smoothly, and the rhythm of your day doesn’t have to shift to fit ours, we adjust around yours.
Care isn’t static. Health changes. Needs shift. We check in regularly, not just when something goes wrong. Whether it’s after a hospital visit or a gradual change in energy, we update your plan with attention and care. You won’t need to chase updates or wonder who’s doing what. We stay involved, and the whole process stays responsive.
Letting someone into your home is never just about service, it's about trust. That’s why our approach to safety and quality doesn’t leave anything to chance. We treat it like a responsibility.
All our staff go through a detailed security check before they ever knock on a client’s door. But it doesn’t stop there. Every member of our team is trained under national aged care standards and regularly updated on new protocols and best practices. This includes everything from infection control to manual handling to privacy protection.
We follow the Aged Care Act, not just because it’s the law, but because it reflects the standard people deserve. Care should never put someone at risk or leave them feeling uncertain. Our registered nurses are held to professional codes, and they supervise even the smallest tasks when necessary because small things matter in care.
Your private information, your habits, and even your silence, those are protected too. Our Privacy Policy isn’t tucked away in fine print. It’s part of the way we work. No photos without permission. No discussions outside your home. No assumptions about what you need. Just quiet, competent care that treats people with dignity at every level.
You don’t have to live in the middle of a big city to benefit from smart care tools. In Buronga, we’re helping families and older residents access technology that supports their safety, their schedule, and their health without removing the human element.
These aren’t fancy gadgets for the sake of it. They’re tools that add a second layer of calm and reliability to the everyday routines of ageing at home.
The goal isn’t to replace care. It’s to reinforce it so people in Buronga can age at home with the quiet support of smart care technology that simply works in the background.
There’s no pressure to figure it all out today. But if you’re reading this and wondering whether it’s time to talk, we’re ready when you are.
Whether you want advice, a home visit, or just someone to walk you through the options, our local team in Buronga is here to help. You’ll never be rushed. You’ll never be left guessing. And you’ll always be heard.
Reach out for a free consultation or access our caregiver resources. Real care starts with a real conversation and we’re here when you’re ready.
Yes you can. Many people prefer support at home, and we help make that choice work without rushing into big moves.
We do. Ageing affects more than just the body. Our team keeps mental health in focus during planning and daily care.
It’s never one-size-fits-all. We shape every bit of support around the person, personalised care is the only kind that works long-term.
Yes. Disability support can be part of any care plan. We work with NDIS-funded clients and those in the aged care stream.
We can. We’ll recommend what’s needed, help with installation, and make sure it fits into the way you move around your space.
We offer community participation support and social activities to help people stay involved and connected.
Yes, if you prefer group settings at times, we can arrange Centre Based Care in line with your needs and care plan.
We listen. Every part of your care, meals, language, support workers is shaped with your cultural background in mind.
Always. Family members are part of the process if you want them there. Their insights help us do our job better.
Yes. We coordinate with your Primary Health providers to make sure care stays consistent and nothing falls through the cracks.
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