Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s nothing quite like home. That’s why at Support Network, we’re committed to helping older Australians stay where they feel safest and most at ease right at home. Through government-funded aged care services like Home Care Packages, our role is to make everyday living easier without changing what makes life yours. With the backing of the Australian Government, we bring the right level of support to your doorstep tailored, flexible, and entirely focused on your comfort and independence.
Aging doesn't mean giving up your space, your habits, or the small comforts that bring you peace. For many in Perth, remaining at home is about more than convenience; it's about preserving the rhythms of life that keep you grounded. Whether it’s your morning tea ritual, your garden path walks, or simply being surrounded by your own things, staying at home helps maintain not just physical wellness, but emotional steadiness too.
At its heart, home-based care is a continuation of life as you know it. Our support workers aren't here to take over. They're here to assist with routines, with health needs, and with the moments that matter. You’ll still call the shots. Our job is to help make sure you’re well-supported to do so.
Perth’s aged care needs are as varied as its people. That’s why our services are personalised. You may need help managing medication. You may be living with memory changes. Or you may want someone who understands your culture, your language, or the unique needs that come with disability support. We bring continuity of care; you won’t have to repeat your story every week or meet a new face every visit.
Our teams include carers who understand what it means to support someone living with dementia. Or someone who needs both mobility help and respect for cultural customs. Or someone who simply wants to live quietly but safely in the home they love.
Across Perth from the coastal suburbs to the city’s heart families are choosing aged care that feels human, not clinical. That’s the care we’re proud to offer.
Families want peace of mind. Older adults want to stay in familiar surroundings. And the right care workers bring those two needs together.
In Perth, families are moving away from traditional aged care facilities in favour of affordable aged care services that come to you. Why? Because home care preserves independence. It maintains daily routines and avoids the disorientation of uprooting someone from the home they've lived in for decades. With the support of a trusted carer, individuals can continue living how they want safely, confidently, and with dignity.
Residential aged care has its place, but it often comes with a change in environment, schedule, and control. For many, that shift is too abrupt. By contrast, professional home care is subtle. It works around you, not the other way around.
Perth families tell us they value consistency. Having the same support worker builds trust. It makes a difference when someone knows exactly how you like things done. It’s more than just meeting care needs, it's about sustaining a lifestyle.
And there’s more to it than medical or personal care. Our lifestyle coordinators focus on keeping you engaged. Whether it’s a walk through Kings Park, a drive to the local shopping centre, or simply having someone to chat with, care is about connection. About joy. About the little things that make your day better.
This is why families across Perth are leaning into home care. It’s practical, flexible, and tailored just like it should be.
Aged care should never be a system. It should be a relationship.
We believe every person deserves to be seen, heard, and cared for not managed. That’s why our care philosophy in Perth is built on values. Grounded in the Aged Care Act and aligned with all regulation for quality of care standards, our approach goes beyond the checklist. We focus on people. On stories. On what matters.
We know that cultural understanding isn’t optional, it's essential. Whether it’s dietary customs, religious practices, or the subtle ways people feel at home in their space, we recognise that each individual carries a world with them. That world deserves to be honoured, respected, and supported in daily care.
Spiritual care matters too. Not just in moments of crisis, but in everyday life. For some, it’s quiet prayer. For others, it’s a sense of purpose or the comfort of familiar traditions. We don’t assume. We ask. We listen.
Our teams are trained not just in care delivery, but in cultural awareness. Perth’s population is richly culturally diverse, and our care must reflect that. From Aboriginal elders to multicultural families, we bring care that adapts not care that demands adaptation.
And behind every visit is accountability. Our services are aligned with standards set by the Australian Government, but we go further. We talk with families, we monitor feedback, and we continuously adapt our care model to meet not just compliance but compassion.
This isn’t care by numbers. This is care by values. And those values are lived out every day in homes across Perth.
Home care isn't just about showing up, it's about showing up with purpose. With understanding. With the kind of support that fits into your life, not forces change onto it. In Perth, we offer a full spectrum of services designed to keep people safe, confident, and connected without stepping out of their home environment.
Here’s how we do it, one piece at a time:
Your health needs don’t vanish at home but how they’re handled can make all the difference. Our registered nurses and health professionals don’t just tick boxes. They listen. They observe. They adapt.
From regular medication support to wound care or mobility help, our personal care is always built around you. You might need daily help with bathing. You might need monthly check-ins for chronic conditions. You might just want reassurance that someone trained is nearby.
And as care needs evolve whether gradually or suddenly our team is prepared to respond. That includes specialised end-of-life care, which we deliver with deep compassion and sensitivity. You won’t face any stage of life alone.
A tidy kitchen, a clean bathroom, a warm meal, these are not luxuries. They’re part of living well.
Whether you need help sweeping floors, doing the laundry, or planning meals that suit your preferences and health, we’re ready. Our carers don’t just “do the chores.” They provide relief giving you the time and space to focus on things that still bring you joy.
Our lifestyle coordinators also ensure that every part of the home remains comfortable, familiar, and safe. This isn’t about outsourcing your life. It’s about taking the pressure off so you can keep living it your way.
Caring for someone at home doesn’t stop at the basics. Health maintenance often includes a range of allied health support from physiotherapy and occupational therapy to podiatry and speech pathology.
These aren’t extras. They’re essentials especially when they help prevent falls, manage chronic pain, or build strength after hospital stays. Our health care professionals coordinate with your care plan to make sure you’re not just surviving but moving, engaging, recovering.
We also support carers with these services. Looking after someone can be physically demanding. With the right visits and practical advice, we help both clients and families find a better balance.
Living with memory loss isn’t just confusing for the person experiencing it, it's often emotionally overwhelming for families too. That’s why our dementia services go beyond routine. They focus on reassurance, repetition, and safety.
We support people with early-stage forgetfulness to those in secure dementia stages who need round-the-clock guidance. Everything we do is built to reduce anxiety through familiar faces, consistent routines, and calming environments.
Our carers are trained in dementia care practices that encourage independence, not suppress it. That might be setting visual cues, simplifying tasks, or adjusting language always with respect and patience.
This is the most delicate stage of all. It’s not about extending time, it's about improving it. In Perth, we deliver palliative care that honours every life stage with dignity and presence.
There’s pain relief, yes. But there’s also spiritual care, gentle conversations, and a calm space for families to spend time without fear of “getting it wrong.” Our role is quiet, steady, and available.
Whether someone’s religious, secular, or somewhere in between, our focus is on quality of life even in the final days. No clinical rush, no institutional coldness. Just comfort, support, and dignity to the very end.
Being a full-time carer is a commitment and no one should feel guilty for needing rest.
Our respite care options in Perth offer short-term breaks, whether for a few hours or a few nights. We step in with the same warmth, so routines don’t change too much, and the person being cared for still feels safe.
Consistency matters here. Our support professionals aim to match the style and rhythm of the usual care, bringing continuity of care rather than a jarring interruption.
Staying home doesn’t have to mean staying isolated. Whether it’s a trip to the shopping centre, a walk along the Swan River, or attending a community art installation, getting out matters.
Our team helps people stay part of the world with transport, companionship, and flexible plans built around your support plan. It might be about getting fresh air. Or it might be about reconnecting with a club, a group, or even a weekly coffee spot.
This isn’t an afterthought. Community-based care is central to emotional wellbeing. People need connection and we help maintain that safely and easily.
Sometimes, a small change at home makes a big difference. A handrail in the bathroom. A ramp at the front door. A new light switch that’s easier to reach.
We carry out safety reviews in coordination with a facility manager, ensuring every living space meets high health and safety standards.
These changes often funded through government-funded aged care services can be the difference between staying home and needing to move out. We act early, make adjustments, and keep checking in to ensure your home remains your safe place.
We understand that talking about fees and funding can feel uncomfortable but it’s a necessary step. The good news is, you don’t have to figure it out alone. We take time to explain your options, help you navigate the process, and ensure you know exactly where every dollar is going.
Most of our clients receive assistance through government-funded aged care services, and we help them make the most of it clearly, fairly, and at their pace.
The Home Care Packages (HCP) program remains the most common funding pathway. After completing a free ACAT assessment through My Aged Care, eligible participants are assigned one of four levels of support. These packages cover a wide range of needs, from basic home help to complex clinical care.
Another option is the Commonwealth Home Support Programme (CHSP) best suited to those needing only occasional, entry-level support. It allows you to access individual services without committing to an ongoing package. This might include help with meal preparation, transport, or minor home modifications.
Some participants choose to pay privately while waiting for funding or to access additional services not covered in their package. In all cases, we remain upfront about fees and costs, including any Basic Daily Fee or Income-Tested Fee that might apply.
From 1 November 2025, the government is introducing a new aged care model: the Support at Home Program. This will replace both HCP and CHSP, aiming to streamline services and make funding more flexible and responsive.
What does this mean for you? Simpler processes, better coordination of care, and easier tracking of budgets and services. If you’re currently on a Home Care Package or CHSP, your care will transition into the new system over time. We’ll guide you through each change and explain what it means for your support plan.
We don’t just deliver services, we help you understand them. We take you through the assessment process, help complete your Application Form, and explain how your plan works. You won’t be left in the dark at any point.
We believe clarity brings confidence. And that’s how we approach every funding conversation with respect, transparency, and patience.
Getting support at home shouldn't feel like a maze. We’ve worked with families all across Perth who felt overwhelmed at first until someone took the time to walk them through it. That’s where we come in.
Our approach follows a simple four-step process, designed to help you move from uncertainty to clarity with no jargon, no pressure, and no surprises. Whether you're just starting or you're ready to receive services, we meet you exactly where you are.
We begin with a conversation. You tell us what’s been happening, what's changed, what you’re managing, and what you’d like help with. We explain the types of care available, how the assessment process works, and whether you might qualify for government-funded services. You get the general information you need, without the confusing parts.
Next, you apply for a free ACAT assessment through My Aged Care. This helps determine what level of support you’re eligible for whether it's a Home Care Package or something else. If you need help with the application, we’re here to guide you.
Once approved, you can choose a provider (like us) to create a tailored support plan. We don’t push packages. We listen to your health needs, your routine, your cultural preferences, and your goals. The care is shaped around your life, not the other way around.
Care isn’t something we drop at your doorstep, it's something we manage together. Our support professionals keep in touch, review your plan, and make sure everything continues to feel right. As your needs change, so can your services.
With every step, we’re there to explain things clearly, respond promptly, and stay by your side.
When it comes to in-home care, trust isn’t given, it's earned. And it starts with the standards we follow.
Everything we do is shaped by the Aged Care Act and guided by strict regulations for quality of care standards. These aren’t just guidelines, they're obligations we meet every day. From infection control to respectful communication, we make sure our services aren’t just helpful, but safe and professional.
All of our team members, especially those delivering personal care or clinical services go through a rigorous security check. But beyond background screening, we look for something more: empathy. Because a kind, attentive carer makes all the difference when supporting someone in their home.
Our registered nurses supervise health-related care to ensure it's not just compliant, but clinically sound. Whether it's medication support or wound care, you can trust that your wellbeing is in experienced hands.
We also work closely with public sector organisations and healthcare partners across Perth to ensure that what we offer aligns with the broader care landscape whether it’s transitioning from hospital or coordinating with your GP.
Quality and safety aren't just checklists for us. They’re values we carry into every visit, every conversation, and every care plan.
In-home aged care is evolving. New tools are making it easier to live independently for longer and we’re already using them in homes across Perth.
From fall detection sensors to emergency personal alarms, technology now plays a quiet but powerful role in keeping people safe. It doesn’t replace human care, but it supports it, giving both clients and families greater peace of mind.
We can help integrate smart care technology into your support plan in a way that feels natural, not invasive. Think of discreet devices that check if someone has moved from their bed in the morning. Or automatic alerts if help is needed.
And for those managing health conditions, remote monitoring and telehealth check-ins can connect you to health professionals without needing to leave the house.
It’s all about improving quality of life without overcomplicating things. The goal isn’t more tech. The goal is better, safer, calmer living.
It starts with a conversation. Whether you’re looking into respite care, planning long-term support, or just unsure what help you’re eligible for, we’re here.
Our team of support professionals will walk you through every step from assessments to services to ongoing coordination. We’ll also connect you to helpful caregiver resources if you're supporting someone else.
The sooner we talk, the sooner we can ease the pressure. Reach out today and let’s find the care that feels right for you.
If daily tasks are becoming harder for her, there’s a good chance she qualifies. We can help you find out through a proper assessment.
You won’t have to. We prioritise consistency, same faces, same routines, real trust.
Sometimes, yes. But it's means-tested, and we’ll explain everything before you commit to anything.
Absolutely. From paperwork to phone calls we’ll walk you through it all.
Yes. With the right setup and trained support, home can still be the safest and most familiar place for him.
Of course. Care should match your needs, not overwhelm them. Even an hour can make a difference.
We adapt with you. Care plans are flexible and can be updated quickly if something shifts.
No long-term lock-ins. You stay in control of how long care continues and what’s included.
Yes. We ask, we listen, and we match you with carers who respect your values.
Yes. We’ll guide you through what the new system means and how it might benefit your family.
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