Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
As life changes with age, so do our needs and the ability to stay in the comfort of your own home can make all the difference. Across the Sunshine Coast, older Australians are choosing government-supported in-home services that focus on personal freedom, wellbeing, and meaningful connection. Through the Home Care Package program, individuals can access tailored care while remaining close to familiar faces and routines.
These services are backed by the Department of Health and Aged Care and delivered through trusted providers like Home Care Assistance Sunshine Coast. It’s about supporting independence, not replacing it. Whether someone needs help once a week or daily assistance, in-home aged care ensures the support matches the rhythm of their life not the other way around.
The idea of growing older doesn’t have to mean leaving behind your home or way of life. In fact, many older residents across the Sunshine Coast are showing that staying at home with the right support is not only possible, it's preferred.
The key is building support that responds to a person’s individual needs, not a general checklist. That could be regular nursing care, help with daily tasks, or access to rehabilitation services after a hospital visit. For some, it means managing chronic conditions in the background of everyday life. For others, it’s about staying socially connected and safe.
What sets Sunshine Coast care apart is how it’s delivered. There’s a clear focus on consistency. People aren’t cycling through a stream of different faces; they're supported by a reliable team that understands their history, their habits, and their health. That continuity of care comes from professional teams built around registered nurses, care managers, and specialised dementia care workers when needed.
If memory loss begins to affect daily life, the support doesn’t stop at reminders or supervision. It involves routines tailored to reduce confusion, a calm presence trained to manage behavioural symptoms, and an environment adjusted to promote comfort and safety.
On the Sunshine Coast, care is not an intrusion, it's an extension of the life already being lived.
Families on the Sunshine Coast are choosing professional home care services because they want more than convenience; they want care that makes sense for their loved ones.
One of the main reasons families are leaning toward in-home support is the affordability it offers compared to traditional residential care. With funding available through home care packages, families can access different levels of care (from basic support to more involved assistance) without the heavy cost that usually comes with moving into aged care facilities.
Families also find comfort in the flexibility that in-home care allows. If someone only needs respite care after surgery or during a caregiver’s break, it can be arranged without the need for a full-time commitment. This level of responsiveness helps families feel in control, especially during difficult transitions.
And then there’s the human side, something that’s hard to measure but easy to feel. Sunshine Coast families often share that having a familiar care worker builds trust. It's not just about tasks being completed. It’s about being cared for by someone who knows your routines, understands your moods, and treats you with kindness every day.
As care needs evolve, in-home support adapts. That kind of flexibility is not always possible in residential aged care settings. For families juggling their own responsibilities, work, children, and other life demands, professional in-home care brings relief. It allows them to be sons, daughters, or spouses again, not just caregivers.
The way care is delivered matters just as much as the care itself. Here on the Sunshine Coast, we don’t follow a script. We take the time to understand each person first what they’ve been through, what they’re facing, and how they’d prefer to be supported.
Everything we do is shaped by the rules set under the Aged Care Act, but those regulations are only the starting point. They give us the framework to work safely and legally. But beyond that, it’s about offering care that has weight care that holds up under pressure and still feels personal.
We also work closely with the Aged Care Assessment Team (ACAT). Their assessments don’t just go into a file. We use them to build support that works with the person’s daily life. It’s not a one-size-fits-all system. If someone’s needs are simple, we don’t overdo it. If their situation changes, we adjust early, before things get complicated.
Cultural understanding is just as important. Some clients prefer a carer who speaks their first language. Others want meals prepared a certain way, or traditions acknowledged without needing to explain them. These things may seem small, but in our work, they carry meaning.
In the end, we don’t treat care like a product. We treat it like something earned. Something shaped over time through consistency, effort, and respect. And that’s the standard we hold to not just for policies, but for people.
When someone reaches out for care, they’re not asking for a checklist. They’re asking for help with everyday life help that feels respectful, useful, and steady. Below is a look at the support we offer across the Sunshine Coast. Everything is designed to respond to what you need now, with the room to adjust later as things change.
Good care starts with trust. Our nurses don’t walk in with assumptions they observe, ask, and then assist. Whether it’s managing medication, keeping skin healthy, or helping with mobility, the focus stays on maintaining your dignity while protecting your wellbeing. Every person’s physical needs vary, and our nursing care responds to that, never forcing routines that don’t suit you. From wound dressings to managing chronic conditions, we keep your health and wellbeing in view at all times. When care becomes more complex especially during difficult periods we remain close by. Our end-of-life care is private, thoughtful, and grounded in respect.
Living well at home takes more than healthcare. Clean clothes, warm meals, and a tidy space often bring just as much comfort as anything clinical. Through your home care package, you can access regular support with housekeeping laundry, vacuuming, linen changes, or organising. It’s not about taking over, it's about taking the weight off. We also support daily meal preparation, so there’s less worry about planning, cooking, or shopping. Your case manager can help shape these services to your lifestyle, making sure you still have choice over what your day looks like.
Ongoing recovery or physical strength sometimes needs more than just a check-in; it needs skilled hands and guided movement. That’s where our allied health providers come in. We coordinate regular visits from professionals like occupational therapists, physiotherapists, and speech pathologists based on your care needs. These appointments aren’t rushed. They happen where you’re comfortable and work towards building independence, improving mobility, or easing pain. For many Sunshine Coast residents, these rehabilitation services help avoid hospital stays and keep recovery right where it belongs at home.
Memory loss doesn’t remove someone’s sense of self but it can make daily living unpredictable. Our approach to dementia care is slow, stable, and rooted in understanding. With support from Dementia Support Australia, we help families manage changes in behaviour, mood, and routine without making the home feel like a facility. Structured rhythms, quiet support, and subtle supervision all work together. Whether it’s keeping track of time, managing wandering, or providing reassurance when things feel unfamiliar, we aim to bring calm and connection where confusion once lived. Memory support is gentle work; it's never forced, never clinical.
When someone reaches the later stages of illness, care becomes more than a task it becomes a presence. We offer palliative care that stays attentive to both physical pain and emotional needs. It’s not rushed. It’s not cold. From adjusting pillows to managing medication, we try to reduce discomfort and hold space for what’s needed. We also understand the role of spiritual needs, which can be different for everyone. Some people want quiet reflection. Others want prayer or specific rituals. All of it matters. The goal is to protect quality of life and support dignity not just at the end, but through each step leading there.
Carers need rest too. Whether it’s just for a few hours during the day or an entire night, respite care gives families room to breathe. This isn’t about handing over responsibility, it's about sharing it. We offer in-home support and connections to local centres for more flexible options. The key is continuity of care. Even when someone else steps in, the standards remain the same. No one should feel like they’re starting from scratch. Our support services ensure everything continues smoothly, allowing caregivers to step away knowing everything is still in good hands.
Staying at home doesn’t mean staying in. We support safe and comfortable travel for appointments, social events, or just a change of scene. These outings can be one-on-one or with small groups. Whether it’s a trip to the park, a library visit, or attending a community activity, they all fall under social and recreational activities. They’re more than distractions they’re part of living. And with the help of our lifestyle services, we make sure the details, timing, accessibility, safety are all handled.
A small change in the home can mean a big difference in safety. Through your home care package, we help assess and implement upgrades like grab rails, ramps, and improved lighting. All of this is covered under government-funded aged care services, making them more accessible. These updates aren’t about redesign, they're about prevention. Reducing falls, improving access, and making sure every room serves you well. With the right adjustments, homes remain safe, liveable, and familiar, no matter your age or ability.
Understanding aged care fees can feel overwhelming. We break it down so that it’s clear what support is available, what you might be eligible for, and how we can help you access it. You don’t need to figure this out alone. Here's how we guide you:
Most in-home aged care support on the Sunshine Coast is provided through the Australian Government. If you qualify, you’ll receive funding directly through one of the following:
You don’t need to apply on your own or guess what you qualify for. We help you at each step.
We don’t just talk about support, we walk you through it, step by step. Whether you’re exploring care for yourself or a loved one, we’re here to make it feel manageable. Not just affordable, but fair. Not just accessible, but right.
Getting support at home isn’t something that happens overnight. It’s a step-by-step journey but it doesn’t have to feel confusing. We follow a simple process, built around listening first and acting only when it makes sense. Here’s how it works.
Before anything begins, we help you understand the basics. What are the options? What does the government fund? What’s the difference between short-term help and long-term support? This stage is about giving you space to ask questions. No pressure. No sales talk. Just clear explanations.
Once you're ready, we guide you through the assessment process. This involves a visit from the Aged Care Assessment Team (ACAT). They’ll check what kind of support would help you the most physically, emotionally, and socially. We don’t leave you alone for this. We help prepare you, sit with you if needed, and explain what comes next.
After your approval comes through, it’s time to shape a plan. You won’t get a pre-set bundle. Instead, we help you build a support plan that matches your routine, preferences, and goals. You’ll be matched with an expert care team, people who won’t just show up, but stick around, understand your ways, and become part of your rhythm.
Life changes. So do care needs. That’s why we don’t just put a plan in place and walk away. We check in, reassess, and adjust. Through our model of care, your plan can shift as you do without needing to start again from scratch.
In aged care, safety isn’t something to be assumed, it's something that must be proven, checked, and maintained. And we take that seriously.
Everything we do is shaped by the Aged Care Act. It’s more than paperwork; it sets the expectations for how we deliver support, how we protect your rights, and how we’re held accountable. It also means regular audits, detailed reports, and clear procedures that we follow without shortcuts.
We make sure that all registered nursing care is done properly, no skipped steps, no guesswork. Medications are checked and logged. Records are kept up to date. And anything that needs medical attention is raised early, not left too late.
Behind the scenes, we also meet the regulation for quality of care standards. This means ongoing checks, independent reviews, and continuous training. And all of this is overseen by the Department of Health and Aged Care, who ensure that what we say matches what we do.
That’s how safety is built not just in equipment or forms, but in the way people show up to do the work each day.
Technology shouldn’t replace care but it can make it safer and smoother. On the Sunshine Coast, we’re already using tools that help older people live more confidently at home.
Some use smart care technology like fall detectors or door alarms, especially if they’re at risk of wandering or unsteady on their feet. Others benefit from telehealth, which allows a nurse or GP to check in remotely saving the hassle of travel for basic health updates.
We also offer remote monitoring for people with complex needs. This might include alerts if a health reading changes suddenly, or if medication isn’t taken. All of this is added to your care management plan, so it fits your needs without getting in the way of your daily routine.
It’s not about gadgets. It’s about giving people more options, more safety, and more peace of mind. And that adds up to a better quality of life.
If you’ve read this far, you’re likely ready to take the next step or at least thinking about it. We’re here to make that step feel lighter.
It starts with a quick conversation. We help you apply for an ACAT assessment, guide you through the paperwork, and explain your options clearly. Then your case manager helps you shape a care plan that fits you, one that can include respite services, everyday support, or full care management if needed.
We also give you access to caregiver resources, so you’re not left figuring things out on your own.
We reassess regularly and adjust your support no need to start all over again.
Yes. We aim for consistency, not rotation, so the person you trust stays with you.
Once your Home Care Package is assigned, we help you get started without delay.
No. We build your plan from scratch around what helps you, not what’s available.
Yes. We walk you through the ACAT process and paperwork, step by step.
We offer flexible options, including short-term or occasional care if that’s all you need.
No. All costs are explained clearly before anything begins. Nothing is added without consent.
Of course. We welcome input from the people who know you best.
Yes. We provide structured, quiet support tailored for memory loss and behavioural changes.
We send someone who’s already familiar with your routine no surprises, no confusion.
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