Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
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Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
When care comes to you, everything changes. In Darwin, seniors can now stay in the homes they know and love, while still receiving the right support at the right time. Through government-supported programs like the Home Care Packages and the upcoming Support at Home initiative, older adults in Darwin are gaining real choices. These options aren’t just about ticking boxes, they're about making life easier, safer, and more comfortable, every single day.
No two people age the same way and in Darwin, that truth is reflected in how in‑home aged care is delivered. It’s not about fitting into a rigid system. It’s about recognising that independence means something different to everyone.
Across Darwin’s suburbs and rural surrounds, more seniors are choosing to receive support in their own homes and the results speak volumes. Whether it’s mobility assistance, meal preparation, or emotional companionship, staying in familiar spaces significantly improves mental well‑being. Research shows that individuals who remain in their communities with regular support from health professionals are more likely to maintain cognitive sharpness, social connection, and daily function.
This kind of care doesn’t happen in isolation. It’s a joint effort support workers, general practitioners, allied health professionals, and specialist clinicians all play a part. That team-based approach ensures that care plans aren’t just medically sound but emotionally intelligent, too. A home visit isn’t just a task, it's a conversation, a check‑in, a way to ensure everything is still working for the person, not just the chart.
In Darwin, the ACAT (Aged Care Assessment Team) assessments have become a gateway to tailored support. Each year, hundreds of seniors across the NT undergo these assessments not as a formality, but as the first step to getting the help that matches their actual life, preferences, and routine.
And that’s the point: the care adapts, not the person. Whether it’s adjusting support after surgery, increasing visits during recovery, or finding the right rhythm for someone managing chronic illness, the system here is designed to evolve with the individual, not the other way around. It’s care that fits into life not life being made to fit into care.
Choosing care for a loved one in Darwin isn’t always easy but many families are finding peace of mind in a path that keeps things familiar. Residential care has its place, but for many local families, it means relocation, less control over routine, and fewer personal touches. That’s where in‑home care stands apart.
Professional home care services in Darwin give families another way forward, one that allows older adults to stay where their stories were written. Whether it’s through Level 1 assistance for simple support, or comprehensive Level 4 home care packages for complex needs, families can now shape the kind of help that actually fits.
It’s not just about daily tasks, it's about continuity, and that sense of comfort you get when the same support worker turns up week after week, remembering how Mum takes her tea or which armchair Dad likes to sit in for the afternoon news. That kind of consistency makes a difference.
Darwin’s home care service providers are also improving how people access care. From help with paperwork to responsive customer service, the process is becoming less about red tape and more about real support.
And when care doesn’t mean moving away, the community stays strong. Grandchildren still drop by after school. Neighbours keep waving from the driveway. Life stays rooted and that means everything.
In Darwin, the care offered through Support Network isn’t designed in a vacuum. It reflects the direction of aged care across Australia, guided by national reforms such as the evolving Aged Care Act and the Support at Home program. But it’s also shaped by something closer: local insight, community voices, and the lived experiences of older adults in Darwin.
Our philosophy is simple: ageing should feel supported, not disrupted. That’s why every care plan is developed in close coordination with not-for-profits, general practitioners, and community partners. These aren’t just names on a list, they're part of the network that surrounds each person receiving care.
We believe that care planning should be as much about values as it is about services. Yes, we follow guidelines. But we also listen. We ask what matters. We notice if someone’s walking a little slower, if they’re eating less, or if their smile isn’t quite reaching their eyes. That kind of attention is what separates routine from real care.
By staying anchored in Darwin’s community, our team remains connected to local needs, to cultural expectations, and to the everyday moments that define good care. We don’t just deliver services. We support people in shaping the kind of life they want to keep living.
In this way, aged care isn’t something we do for someone. It’s something we build with them. And that’s what makes it work.
Whether it's a little help around the home or regular medical attention, our support in Darwin is shaped around real lives. Below is a practical look at what we provide, so you can see how each piece fits into your daily routine.
Staying well at home starts with the right hands-on support.
Small tasks matter when they start piling up.
Home care should never feel like you’re missing out on expertise.
Support that goes beyond memory loss.
Support with dignity, for every stage.
Sometimes the best support is for the person doing the caring.
Being part of the community shouldn’t stop with age.
A few changes at home can make a world of difference.
Understanding how aged care is funded doesn’t need to feel like decoding a puzzle. If you live in Darwin and are thinking about getting support, here's how it generally works and how we can help make the process easier.
If you're unsure where to start, we walk you through every step from helping book your assessment to explaining your options under the Support at Home program. We don’t just talk about transparency, we live it.
When it comes to aged care, a clear plan makes all the difference. We follow a simple four‑step approach in Darwin, designed to keep things straightforward without losing the personal touch.
It all begins with an assessment process led by the Darwin Aged Care Assessment Team, a branch of the Australian Government’s broader support network. This assessment looks at the type of help you need both now and in the future. It's not just paperwork, it's a careful conversation about your health, home life, and goals.
Once approved, we sit down to design a care plan that fits. This is where your team comes together, registered nurses, your general practitioner, and allied health professionals all contribute. Whether it’s mobility concerns or managing medications, every voice is heard to shape a support plan that’s both realistic and respectful.
When the plan is ready, our local care team steps in. Services start rolling out from meal prep to specialist clinicians visiting your home for wound care or physiotherapy. The aim is to make support part of your routine, not an interruption.
Life doesn’t stand still, and neither should care. We regularly check in, especially after hospital stays or sudden changes in needs. Care planning remains flexible, always ready to adapt when something shifts.
This approach isn’t about ticking boxes. It’s about putting the right help in the right place, at the right time.
When it comes to letting someone into your home, trust matters. That’s why everything we do meets strict national standards set by the Aged Care Act not just on paper, but in practice.
Our team is made up of registered nurses, support staff, and specialists, all with up-to-date training and experience in home-based aged care. Every person working in your home has passed a thorough security check before stepping through your door.
Behind the scenes, we also take privacy seriously. Our Privacy Policy makes sure personal health details are handled with care shared only with the people who need to know, and never passed around unnecessarily.
But it’s not just about rules. It’s about peace of mind. You’ll always know who’s coming, what they’re doing, and why.
And if something doesn’t feel right? We have a full feedback system to fix it, fast. Because in Darwin, we know that real quality care isn’t just delivered, it's earned.
Support has come a long way and in Darwin, care is now combining hands-on help with smart solutions that make daily life smoother.
From telehealth check-ins to wearable devices that alert loved ones in case of a fall, smart care technology is quietly becoming part of how older adults maintain their quality of life especially across regional areas where travel can be a challenge.
We also stay aligned with evolving health policies. Whether it's guidance around COVID‑19 vaccines or setting up virtual GP appointments, we ensure care continues uninterrupted.
Remote doesn’t mean disconnected. It just means more ways to stay safe, seen, and supported even from a distance.
If you're thinking about getting care started or helping a loved one do so now's a good time to take the next step.
We offer personal consultations and connect you with local support coordinators who understand the ins and outs of the system. Whether you're just exploring options or need urgent support, we’re here.
Our public outreach efforts and caregiver resources mean no one has to figure it out alone. Reach out today because good care begins with a simple conversation.
The Home Care Package Program provides ongoing support tailored to more complex or long-term needs, while the Commonwealth Home Support Program is better suited for seniors who need just a little bit of help with everyday things like home maintenance or transport. Both options aim to keep you living independently, and our team helps determine which suits your situation best.
Residential aged care usually involves moving into a facility or aged care home, which can suit some people needing round-the-clock care. But many older adults in Darwin prefer staying at home, where support services are tailored to their own schedule, space, and personal routines. That’s where Ageing In Place becomes a practical goal, not just a phrase.
Yes, absolutely. We work closely with local health networks and the Department of Health and Aged Care to make sure our care reflects the values, language, and traditions important to Aboriginal and Torres Strait Islander communities. Care plans are flexible and developed with input from trusted community members and culturally aware professionals.
We offer structured and gentle support for people managing cognitive impairment, including personalised memory cues and guidance with daily routines. When needed, we also coordinate with the Psychogeriatric Service or refer to the Central Australia Aged Care Unit for more advanced support. Care isn’t rushed it’s paced and adapted to suit the person, not just the diagnosis.
Yes, we provide aged care respite in several forms: Flexible Respite for short-term help at home, Cottage Respite for short stays in a homely setting, and even in-the-moment relief for family carers who need a break. Whether planned or unexpected, respite can be life-changing for both the caregiver and the person receiving support.
This is where Transition Care steps in. It offers short-term support typically for a few weeks after a hospital discharge. Services include rehab, personal care, and coordination with health professionals to ease the shift from hospital to home. We help you access this care through appropriate referrals and ongoing check-ins.
Loneliness can creep in without warning, which is why we offer Social Support and the Lifestyle and Engagement program. These include one-on-one chats, assistance to join group activities, or even simply organising phone or video calls with family. The goal is to keep people socially connected, not just medically cared for.
Yes. Domestic and Shopping Assistance is a core part of what we do. Whether it’s tidying the house, changing bedding, or helping with groceries, we make sure homes stay clean and comfortable and that pantries stay stocked with what matters to you.
Yes. People living with organic brain-related disorders such as dementia or acquired brain injuries often need consistent, calm, and intuitive care. Our support workers and nurses understand these needs and apply strategies that centre on emotional well-being and patient dignity.
During your first conversation, you’ll meet a local care coordinator who walks you through everything from funding pathways like the Home and Support Program to understanding your type of care needs. We look at your lifestyle, routines, medical background, and goals then work on a care plan that’s flexible, doable, and human.
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