Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Accessing aged care shouldn’t mean leaving home behind. Through the Support at Home program and tailored home care packages available right here in Geelong, older Australians can stay where they feel safest in their own home. With practical support that fits your daily life and wellbeing goals, you can hold onto your independence, your space, and your routine, all while getting the help that matters.
There’s something about staying home that brings a sense of control. In Geelong, that comfort isn’t just sentimental, it's supported by real, structured care. From Belmont to Bell Post Hill, the city’s in-home aged care landscape is growing around one purpose: to help seniors continue living on their own terms, with the right supports in place.
That starts with people. Your care may involve a health professional you already know, maybe your long-time general practitioner or a small group of allied health professionals who get to know your goals. From physiotherapists helping with joint stiffness, to dietitians supporting better eating habits, or support workers checking in with a smile it all adds up to better days at home.
For more complex needs, there are also specialist clinicians who understand how different conditions show up in older adults. And it’s not just about health. Emotional intelligence plays a big role. The local carers here in Geelong have a reputation for listening more than they speak. They notice the little things: a shift in mood, a change in appetite, or when someone seems a bit withdrawn. That kind of attentiveness doesn’t happen in a rush. It grows from consistency and community.
Data from recent ACAT assessments shows a strong increase in Geelong residents opting for in-home support over facility-based care. Older adults are making active choices guided by assessments, advice from general practitioners, and the support of family to stay local and live with dignity. It’s not about rejecting care. It’s about reshaping it.
So whether it’s daily personal care or just the right nudge to keep up with exercises, local in-home aged care in Geelong isn’t just a service. It’s a bridge between what matters now and what’s still to come.
There’s no easy choice when a loved one begins to need help. But in Geelong, many families are rethinking the idea that aged care has to mean a residential facility. For some, residential care can feel like a loss of rhythm, different meals, shared rooms, unfamiliar staff. That can be a tough shift for someone who’s spent decades in the same home.
In-home care services offer something steadier. They fit into your home, not the other way around. With flexible home care packages, families can shape a care plan that builds around their loved one’s personal routine. Breakfast at the usual time. Morning tea in the garden. A support worker who understands how Mum likes her bed made, or that Dad needs help with his hearing aids after lunch. Those details matter. They ground people in familiarity and dignity.
The beauty of home care services in Geelong lies in the mix, practical help and personalised touch. Whether it’s light housework or help getting to appointments, local service providers know how to adapt. And when questions come up, it’s not an interstate call centre. Good customer service here means a real person picking up the phone, someone who knows the area, the challenges, and often, the family too.
It’s care that’s grounded in homes, shaped by Geelong’s needs, and always guided by what’s best for the person receiving it.
We don’t just deliver services, we shape care around people. At the core of our work in Geelong is a philosophy built on respect, relationships, and real-world outcomes. That means everything we do must hold up to more than just policy; it has to feel right for the person receiving it.
Our approach is shaped by the direction of the Aged Care Act and the Australian Government’s reforms, but it’s not driven by paperwork. It’s driven by people and we walk alongside them at every step. Whether it’s an older adult deciding what support feels helpful, or a family unsure of the next move, we’re here to work things out together.
Partnerships are key. We work closely with trusted community partners across Geelong local clinics, not-for-profit groups, neighbourhood health organisations to keep support meaningful and close to home. These connections make sure care plans aren’t copy-pasted. Instead, they’re developed with local insight and adjusted when life shifts direction.
Care planning isn’t a one-off meeting. It’s a process, a shared one. We check in regularly to see what’s working, what’s not, and where we can do better. It’s not about ticking boxes. It’s about helping someone feel a bit more in control, a bit more connected, and a lot more heard.
In Geelong, care is not a service line. It’s a relationship and we take that seriously.
No two people need the same kind of help. That’s why our support in Geelong is shaped around real-life needs, not generic templates. Whether it’s healthcare, daily tasks, or just a bit of companionship, here’s what we bring to the table:
When it comes to health, consistency matters. That’s why our nursing staff and health professionals step in to make day-to-day management feel smoother. From medication reminders to hands-on nursing care, we stay on top of the little things so they don’t turn into big issues. If your general practitioner refer, additional medical services, we coordinate them for you. We also work with memory support units for clients who need a little more structure around memory loss.
Whether you’re recovering from surgery, managing a chronic condition, or navigating more complex needs, we’re here with quiet, steady support not with checklists, but with genuine care.
A clean home and a hot meal might sound simple, but when your energy’s running low, they can feel out of reach. Our support workers help with general domestic work, laundry, dishes, vacuuming, whatever needs doing. We also help prep meals the way you like them, not straight from a packet. If you follow a specific diet or just have a favourite recipe you can’t quite manage anymore, we’ll work with that.
We’re not there to take over, we're there to keep your daily life ticking along in a way that still feels like you.
You don’t need to travel across Geelong to get quality medical care. We bring it to you. Our team includes registered nurses and allied health professionals who can assist with wound care, medication reviews, physiotherapy, and other in-home services. Every visit is coordinated with your health professional to keep things aligned and consistent.
There’s no rush, no rotating faces, just familiar clinicians who understand your story, your preferences, and what helps you feel better, faster.
Living with memory loss can be disorienting. Our dementia care services are built around routines, empathy, and emotional intelligence. Whether the diagnosis is new or ongoing, we tailor our support to match where you or your loved one is on the journey.
We also work with Memory Support Units when more structured interventions are needed. That might mean developing communication strategies, helping with behaviour changes, or simply being present when the world feels a little foggy.
Above all, we treat memory loss not as a problem to fix, but a reality to navigate with dignity and patience.
When someone reaches the later stages of life, what they need most is comfort, familiarity, and space to just be. Our palliative care approach, delivered by experienced nursing staff, centres around easing discomfort and honouring emotional and cultural values.
This isn’t about clinical routines, it's about listening to what matters. Whether it’s managing pain, supporting families, or creating a peaceful environment, we walk this road beside you. And when it’s time to say goodbye, we make sure no one has to go through that alone.
Even the most devoted carers need to pause. Our respite services across Geelong provide short-term relief during the day or overnight so caregivers can rest, reset, or manage other parts of life. Support workers step in with a warm hand and a familiar face, not just to hold space, but to carry it.
Whether it’s once a week or just during recovery periods, our respite care is planned around your routine. With flexible care planning, it’s not an interruption, it's a built-in breather.
Getting out and about is more than logistics; it's about staying connected to life beyond the front door. Our team helps with transport to appointments, but we also support social outings that keep you engaged in the community.
Whether it’s a visit to the waterfront, a morning at the library, or a community event, we’ll organise it with care and keep things running smoothly. It’s not about being busy, it's about staying part of the world around you.
A home should feel safe, not risky. We offer home safety reviews and coordinate practical changes to make your space easier to navigate. That might be grab rails in the shower, ramps by the front step, or better lighting for low-vision areas.
We also share scam awareness tips and alert clients to any local risks that may affect their safety or privacy. Our aim is to make independent living not just possible, but genuinely comfortable.
Talking about aged care funding usually brings a furrowed brow. We get it, it's a lot to take in. But once you strip away the paperwork and acronyms, it really comes down to just a few clear options here in Geelong and yes, we can walk you through each of them.
The Support at Home program is the newest piece in the puzzle. It’s designed to give older adults more control, offering flexible funding for services that help you stay independent at home things like personal care, domestic help, transport to appointments, and even allied health visits. If you haven’t heard of it yet, you’re not alone. It’s fairly new, but we’re already helping Geelong locals understand what it means, check if they’re eligible, and get things moving.
Then there’s the Home Care Package, still going strong for those already receiving it. If you’re part of this system, nothing changes overnight but over time, the transition toward the Support at Home model will roll in. We keep track of that so you don’t have to. Whether you’re on a Level 2 package and wondering if it’s still right for you, or unsure what the next step looks like, we’re here to guide you through it.
Getting started often means an ACAT assessment, the government’s way of checking what support would actually help you the most. It sounds formal, but it’s really just a conversation with a trained team, usually in your own home. If you’ve already had one and feel like your needs have changed, we can help arrange a re-assessment too.
And yes, Medicare cards or a Health Care Card do come into play. These cards help open doors not just to aged care funding, but to reduced costs in day-to-day health support. If you’re unsure whether you need one, or you’ve misplaced yours, we can help you sort that out.
More than anything, though, we want to make this part feel less daunting. We don’t just hand you a form and walk away. We’ll explain the process, help you apply, and follow up where needed whether you’re a solo applicant or a family member trying to get things rolling for Mum or Dad.
You’ve spent a lifetime navigating systems. This one shouldn’t wear you out. Let us handle the tricky bits you just focus on what kind of help would actually make life a bit easier.
We don’t rush care, we build it properly, one step at a time. Our four-step process keeps things clear and grounded, making sure the support you receive in Geelong actually lines up with what you need no more, no less.
There’s no cutting corners when it comes to safety and in aged care, that goes double. Every member of our team works under strict compliance with the Aged Care Act, and we don’t take that lightly.
Our registered nurses and support staff complete routine professional development and refresher training, so they stay sharp and up to date. Before joining the team, every worker passes a comprehensive security check not just a box-tick police clearance, but a deeper screening to ensure the right kind of temperament, reliability, and values.
We’re also serious about your personal information. Our Privacy Policy isn’t buried in legalese; it's there to protect your details and give you peace of mind. Whether you’re sharing health history, financial info, or simply letting us into your home, your trust is never taken for granted.
In short: we meet national standards, but we hold ourselves to a higher one, the kind you’d expect for your own parents or grandparents. Because when you invite someone into your home to help care for you, the last thing you should be worried about is whether they’re qualified to be there.
Aged care isn’t stuck in the past and neither are we. Across both metro and regional areas of Geelong, we’re using technology to make care safer, easier, and more flexible.
Telehealth is one of the most practical examples. For many, seeing a GP or specialist without needing to leave home can be a game-changer. It saves time, reduces stress, and keeps vulnerable clients out of waiting rooms during flu or COVID‑19 vaccine season.
We’re also integrating smart care technology things like remote monitoring, medication reminders, or even fall alerts all tools that enhance quality of life while keeping independence front and centre. These tools don’t replace human care, they just make it stronger.
You don’t need to do this alone and you don’t need to figure it all out at once. Whether you’re exploring care for yourself or a loved one, we’re here with friendly local support, personalised consultations, and clear guidance.
Reach out to our team for help with caregiver resources, public outreach programs, or just to talk through where to start. We’ll meet you where you are and help you move forward from there.
Residential Aged Care is built around living full-time in a regulated care home, with staff on site around the clock. Our help at home approach keeps you in your own space; nurses, support workers, and therapists visit on a schedule that matches your routine. Many families start with home-based care because it lets them keep familiar surroundings without sacrificing professional support. If needs change, we guide you through the options—so the shift, if ever required, feels considered rather than rushed.
Yes. Respite is designed to give family carers breathing room, and it works alongside regular home visits. We arrange a temporary stay in an approved facility—or organise extra overnight support at home—depending on what feels less disruptive. When the respite period ends, your usual plan resumes without penalties or new waiting lists.
A lifestyle program weaves purposeful activity—gardening clubs, gentle exercise groups, art sessions—into your weekly schedule. It sits beside clinical tasks like wound care or medication management, bringing social connection and mental stimulation. We co-design the program with you and local community partners, so every activity feels worthwhile rather than token.
We do. Many clients with memory loss prefer the calm of their own lounge room over busy corridors in care homes. Our dementia-specific approach pairs trained support workers with guidance from occupational therapists and a registered nurse. The goal is to create routines that anchor the day, reduce agitation, and keep life recognisable for as long as possible.
If a skin ulcer, surgical incision, or chronic wound is slow to heal, our wound nurse practitioner steps in. They review dressings, liaise with your GP, and train carers on infection-prevention techniques. Because they visit at home, there’s no need to travel across Geelong for frequent reviews—reducing stress and speeding recovery.
Occupational therapists focus on practical independence—think grab-rail placement, energy-saving techniques, or modified utensils that keep meals enjoyable. Social workers tackle the bigger picture: finances, future accommodation decisions, and emotional wellbeing. Together they knit a Care Community that looks after both the day-to-day details and the long-term plan.
Absolutely. Many clients live with lifelong conditions that don’t disappear on their 65th birthday. We coordinate aged-care funding with disability support—so mobility equipment, allied-health sessions, and personal-care hours dovetail neatly rather than overlap. One care plan, one contact point, fewer headaches.
Not necessarily. Step-ups in assistance—longer visits, overnight monitoring, or telehealth—often delay or remove the need for relocation. Should full-time residential care eventually make more sense, we guide you through selecting the right home in Geelong, ensuring your preferences shape the decision rather than circumstance alone.
We schedule formal check-ins every six months, but you can request changes sooner—after a hospital stay, for example. Your nurse, GP, and any allied-health professionals meet (in person or virtually) to fine-tune services and funding. The aim is to keep support proportional: neither excessive nor inadequate.
Most clients rely on a Home Care Package or the newer Support at Home funding. These streams can stretch to cover short bursts of residential respite care without losing your home package. We explain the small print, track any fees, and lodge paperwork—so finances never surprise you while you focus on feeling supported.
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