Aged Care Services Geraldton

Whether you’re managing daily tasks, navigating chronic health needs, or simply looking for a little help to stay on top of things, our local team is here to back you every step of the way. With options available through Home Care Packages and the Support at Home program, we tailor every plan around your life not the other way around.

Our mission is simple but powerful: to protect your comfort, champion your independence, and honour your personal choices. We’re not just here to help, we're here to help your way.

Age at Home in Geraldton, on Your Terms

Aging doesn’t mean handing over your life’s reins. In fact, it should mean taking back control of how you live, with the right kind of help at the right time. In Geraldton, we’ve seen firsthand how access to home-based support can help older individuals remain in their familiar settings for longer, often with far better outcomes.

Support Network ensures that staying at home doesn’t mean going it alone. Our services are built on meaningful assessments conducted by trained professionals who truly listen. From general practitioners and specialist clinicians to allied health professionals, we work in coordination to build a circle of support that is both clinical and personal. And right in the middle of it all? You with your preferences, your pace, and your say in every decision.

One of the most overlooked benefits of home care is its impact on emotional health. When people remain connected to their neighbours, local shops, and familiar surroundings, there’s a noticeable drop in feelings of isolation. Loneliness can be as damaging to health as a chronic condition. But when your care team is also your community, that loneliness is replaced by connection routine chats, familiar voices, and faces that know not just your medical needs, but your stories.

Our support workers don’t just clock in, they check in, genuinely and consistently. With emotional intelligence at the centre of what we do, our team pays close attention to mood changes, stressors, and small shifts that others might overlook. Because sometimes, what you need isn’t just a hand with the laundry, it's someone who notices you’ve been quieter than usual and asks why.

It’s care, not control. Help, not intrusion. And it’s always on your terms.

Why Geraldton Families Choose Professional Home Care

When families begin thinking about aged care, it often comes with a wave of worry. Will mum lose her independence? Will dad feel like a stranger in his own life? Residential care can be a difficult leap not just for the individual, but for their children, partners, and carers.

That’s why in-home support is often the better place to start.

Geraldton families are increasingly choosing home care services not just out of convenience, but because it allows loved ones to stay rooted where they feel safest. The armchair they’ve had for 20 years. The neighbour who always waves. The pantry where everything is still in the same spot.

One daughter shared how transitioning her father to a home care package gave them both peace of mind. He needed help with medications, appointments, and keeping up with housework, but wasn’t ready for a facility. With scheduled visits from a consistent team, he stayed on top of his health, and more importantly, kept living in the home he built with his wife.

What separates us is more than just a service list, it's the way we deliver it. Our customer service is shaped by real people who care. Our service providers are trained not only in procedure, but in presence. We don’t just fill a shift, we show up fully. And it’s this approach that keeps families confident and connected throughout the journey.

Our Geraldton Care Philosophy

Our every action is driven by a simple philosophy: people first, always. We believe that great care isn’t transactional; it’s relational. It’s not just about what we provide, but how we provide it with integrity, openness, and a genuine human touch.

That’s why we prioritise partnerships with not-for-profit organisations, local GPs, and community partners who share the same mission we do: dignity through independence. Our care plans aren’t static documents; they evolve, respond, and adapt to real lives. And we don’t make decisions behind closed doors. Every conversation, every plan, and every shift is shaped with full transparency and your input front and centre.

Our local care teams in Geraldton aren’t just professionals. They’re your neighbours. And that matters because when someone cares for you not out of obligation, but out of shared belonging, the impact is different. It feels less like receiving care and more like being part of something.

We also place a firm focus on care planning. It’s not just about ticking tasks, it's about looking ahead with you, preparing for what’s coming, and making sure you’re never left unprepared or unheard. This might include mapping out future health support, navigating changes in mobility, or simply planning for respite options that fit into your life rather than interrupting it.

With Support Network, care isn’t a system you get slotted into. It’s a shared commitment, a pledge to honour your life, your way, for as long as you choose to age at home.

What We Can Do for You in Geraldton

In Geraldton, we don’t just deliver services we build relationships. We listen, we show up when needed, and we adjust based on how your days actually feel, not how a chart says they should go. Every bit of support is meant to make home feel easier, not more complicated.

Here’s a closer look at what we offer.

Personal & Clinical Care

We start with the basics, health. Our team of nurses offers simple, gentle clinical help right at home. That might be checking blood pressure, managing a dressing after surgery, or giving a hand with medications that have been getting confusing. These aren't rushed visits. Our staff take their time, chat about how you’ve been feeling, and make sure you feel heard. If you need to see a GP or connect with a memory support service, we can make those links happen without you doing the chasing.

You stay in charge. We just help keep things steady.

Domestic Help & Meal Preparation

Some days, it’s the small tasks that pile up. Sweeping floors, changing sheets, sorting laundry these are the bits that start to feel heavy. We step in without taking over. Our support team helps with general housework and kitchen prep, giving you clean spaces and hot meals without asking you to lift a finger.

You can guide the meals. We'll follow your recipes or keep it simple with easy-to-heat options. You stay at the table; we take care of the pots.

Nursing & Allied-Health Visits

Support Network works with trusted allied health professionals who visit you at home when needed. A physiotherapist can help loosen a stiff shoulder. A podiatrist can check sore feet and trim nails. A speech pathologist might offer simple tools after a stroke. You won’t need to navigate referrals or chase appointments. We sort it out, help manage the appointments, and explain what the professionals recommend.

Nothing gets done without your say. And if something doesn’t feel right, we pause and go over it again.

Dementia & Cognitive Support

Memory changes aren’t just confusing, they're often isolating. That’s why we focus on slowing things down, creating familiar rhythms, and making space for reassurance. Support workers trained in dementia care use clear, kind language and build a steady routine that helps things feel less foggy.

We don’t push new systems or overcomplicate. We work with what you already know. That might be reminding you where the sugar is kept, helping you find the right word, or simply sitting with you when things feel uncertain.

Families stay in the loop. We give updates, talk through small changes, and listen to what’s really needed.

Palliative & End-of-Life Care

When care shifts toward comfort, the tone changes and so does our role. We focus on gentleness. That might mean easing pain, sitting quietly through long afternoons, or arranging spiritual support if it brings comfort.

You and your family decide what these days should look like. We’re there to support whatever shape that takes. Some want calm, others want company, and most just want to feel safe. We keep the space soft and the pressure low.

You won't go through this alone.

Day & Overnight Respite

Caring for someone full-time takes energy. Good carers know when they need a break. That’s where we come in. Whether it’s an afternoon off or a full weekend, we make sure everything runs smoothly while you recharge.

We don’t change routines. If lunch is always at one, it stays at one. If someone likes their tea weak with honey, that’s exactly what they get. You leave knowing your loved one is in calm, familiar hands.

Respite is not just for emergencies it’s for breathing room.

Social Outings & Transport

Getting out and about can do wonders for the spirit. Whether it’s a quick trip to the chemist or a morning at the market, we offer safe and reliable transport with someone who stays by your side.

No rushing, no confusion about directions, no waiting around in the rain. We’ll help with the seatbelt, walk with you into the appointment, and wait until you’re ready to head home.

A trip into town should still feel easy. We make sure it does.

Home Modifications & Safety Checks

Small changes at home can make a big difference especially when stairs feel steep or the shower floor is too slippery. We organise proper safety checks and help install modifications that fit your space and habits.

That could be something simple like a rail beside the bed or something more involved like a safer entryway. We use local tradespeople who know what they’re doing and keep you informed every step of the way.

It’s about making your home work better for where you’re at right now, not waiting for a fall to start thinking about it.

Funding Options for In‑Home Care in Geraldton

Money matters especially when it comes to getting the right care without putting too much pressure on the budget. We’re here to walk you through the different funding options and help you pick what suits your needs. No confusing forms alone, no surprise fees, no guessing games.

Here’s what’s available:

Commonwealth Home Support Programme (CHSP)

If you’re just starting out and need a little help with basic daily tasks, CHSP might be the way to go. It offers low-level support, like help around the house or transport to appointments.

We’ll help with the application, get your assessment booked, and make sure you understand what you can access. Once it’s all set up, you’ll start receiving help without delay. This is a great option for those who want a bit of help but not too much.

Home Care Packages (HCP)

For those with more complex needs, the government provides Home Care Packages, which come in four levels. These can cover everything from personal care to nursing and allied health visits, depending on what level you're assigned.

We take time to explain what’s included, help build a care plan that fits your lifestyle, and make sure you’re getting the most from every dollar. If your needs grow, we help request a reassessment. If your situation changes, we adjust the plan together.

Support at Home Program (Launching 1 Nov 2025)

A new program is on the way. It’s called Support at Home, and it’ll gradually replace the current models. The goal is to make funding more straightforward and easier to manage. We’re already preparing for it, so our clients aren’t caught off guard.

When this program begins, we’ll guide families through every step, what's changing, what stays, and what actions to take now to stay ahead. No pressure, just clear steps and support.

Fee Clarity & Financial Guidance

Let’s be honest: fees can get confusing. There are co-payments, income-tested fees, and sometimes out-of-pocket costs. That’s why we go over everything in plain terms. We check for concessions, explain how much (if anything) you’ll need to contribute, and keep things updated if your circumstances shift.

We want you to feel confident, not cautious about your care choices. You’ll always know what you’re paying for, why it matters, and how to make the most of it.

How Our Four‑Step Care Process Works in Geraldton

There’s no one-size-fits-all when it comes to care, and we know the best outcomes begin with listening first. Our care process is built around people not paperwork and while there is structure, it’s the kind that bends and breathes with you. Here’s how things usually go:

Step 1: Initial Assessment

We begin by helping you get a proper ACAT (Aged Care Assessment Team) evaluation. This step might sound formal, but we’re right there with you guiding the setup, explaining each part, and making sure the assessor sees the whole picture, not just the paperwork. It’s about understanding what you need, what you’re managing now, and what would make things smoother. Whether you’re applying for a Home Care Package or looking for short-term support, this evaluation is the key that opens the right doors.

Step 2: Care Plan Development

Once the assessment is complete, we sit down and build your care plan together. No rushing. No confusing language. Just a chat about what your days look like and how we can help keep them steady and familiar. We speak with your GP, loop in health professionals, and sometimes consult specialist clinicians if your needs are more complex. What matters is that your plan reflects real life not just needs, but preferences. If mornings are harder than evenings, we adjust. If Sundays are family days, we work around that. You lead. We follow with care.

Step 3: Implementation

When everything’s agreed on, services begin. You’ll meet your regular support workers people we’ve chosen not just for their training but for how they make others feel. We don’t drop in unfamiliar faces. We build a team, you know, who show up on time, remember how you like your tea, and ask how your knee’s been holding up since, the last fall. The routines are gentle and predictable, but always open to change if something doesn’t sit right.

Step 4: Ongoing Review

Care doesn’t stand still and neither do we. If your health changes, if you go into hospital, or if something just feels off, we stop and reassess. We check in regularly, and we update your care plan so it always makes sense for the stage you’re in. This isn’t about ticking boxes. It’s about making sure you’re comfortable, safe, and well-supported day in, day out.

It’s not a process you have to figure out. It’s one we guide you through, every step of the way.

Quality & Safety You Can Trust in Geraldton

When someone walks into your home to care for you or your loved one, trust isn’t optional, it's everything. That’s why, we make safety and quality the backbone of everything we do in Geraldton.

Every person who enters your home is properly trained and carefully vetted. We carry out background checks, reference checks, and character screenings before a single shift begins. These aren’t quick scans, they're thorough, respectful, and always done with your security in mind.

Our team includes registered nurses, enrolled nurses, and experienced care staff who all meet national training standards and keep their certifications current. We stay in step with updates to the Aged Care Act and national compliance requirements. Nothing is left to chance, not your privacy, not your safety, not your care.

We also follow a strict Privacy Policy, which means your personal information, health records, and family details are protected at all times. No sharing without consent. No guessing games. Everything is stored securely, and everything we do is clearly explained.

We don’t just promise quality. We check it, review it, and improve it every day.

Smart Care Technology at Home in Geraldton

Good care doesn’t have to stop when the carer leaves. With gentle, non-intrusive technology, we’re helping families across Geraldton feel more supported at home without replacing human contact.

Here’s how a bit of smart tech can quietly make life smoother:

• Fall Detection Devices Discreet devices worn on the wrist or clipped to clothing can alert us (or your family) if there’s a fall. No shouting across the room or fumbling for a phone, just quiet backup when it’s needed most.
• Telehealth Services Need to check in with a doctor or therapist but don’t want to go out? We arrange video calls with health professionals. You stay in your chair, and the consultation comes to you.
• Medication Reminders & Monitoring A simple chime or screen prompt helps keep medication schedules on track. It’s a gentle nudge, not a loud interruption, and it gives peace of mind to everyone involved.
• Remote Health Monitoring Blood pressure, oxygen levels, heart rate, these can now be monitored through safe, easy-to-use devices that send data to your care team. If something shifts, we catch it early.
• Appointment Scheduling Tools We help keep all your care routines from visits to therapy to transport neatly organised with reminders that can be shared with your family or support team. No need to write everything down or remember it all on your own.

These tools never take the place of people; they simply fill in the gaps, offering small ways to stay safe, connected, and confident while ageing at home.

Ready to Arrange Care in Geraldton?

Whether you’re looking for light support or more involved care, you don’t have to figure it out alone. Support Network is here with free consultations, helpful caregiver resources, and a local team who understands how to get things moving gently, clearly, and with your best interest at heart.

Give us a call, ask your questions, or just talk things through. We’re ready when you are.