Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local Approved Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Support Network brings aged care into your home where life feels familiar, where your daily comforts remain untouched, and where care arrives gently, not disruptively. We support older adults in Morwell through tailored home care packages designed to help them remain independent, comfortable, and well-supported in the place they know best: their own home.
Our in-home aged care services are built around one idea every person is different, so their care should be too. Our support workers take the time to understand what matters most to each individual, whether it’s help with cooking and cleaning, medication support, personal care, or just having someone nearby for safety and reassurance.
It takes a village to age well and in Morwell, that village often begins with home. Growing older doesn’t mean stepping away from life, it means adapting it to what feels right, especially when the right support is available. We help older adults in Morwell live with dignity, maintain their routines, and continue to participate in their community while receiving professional care right from their doorstep.
When care needs grow, a trusted team steps in: support workers, specialist clinicians, general practitioners, and allied health professionals work in coordination to ensure that everything from rehabilitation to emotional support is covered. Each person remains at the centre of their care plan, and each voice is heard.
Unlike aged care facilities that may disrupt routines, in-home care revolves around the person’s existing lifestyle. Whether it’s attending a local event, visiting the community garden, or simply waking up to familiar surroundings, staying at home offers a continuity that residential care often cannot replicate.
This personalised approach also fosters stronger emotional resilience. Studies continue to show that seniors who age in place experience less emotional distress, lower levels of loneliness, and improved overall well-being. The reason is simple: home isn’t just a place, it’s a foundation. And the Support Network honours that foundation with care plans that fit around the person, not the other way around.
Morwell's aged population is supported by a local, responsive network that respects personal goals and cultural backgrounds. Care starts with a proper assessment and evolves over time nothing rushed, nothing imposed. Just respectful support, offered with insight and emotional intelligence.
It’s not about doing everything for someone, it's about enabling them to continue doing what matters most, while gently filling the gaps. This subtle, thoughtful care is what makes the difference in ageing well and it’s what families in Morwell can count on.
The decision to seek aged care is never taken lightly. Families want to do what’s best but “best” can feel like a moving target. What if the loved one doesn’t want to move out? What if they fear losing their routines, their community, their independence?
That’s where professional in-home care offers a softer answer.
Instead of moving someone into residential care, many families in Morwell are choosing to bring support into their homes. Whether it's daily assistance or a comprehensive home care package, this approach allows older adults to age on their terms surrounded by their own things, keeping their same neighbours, waking up to familiar sounds.
In-home home care services aren’t limited to basic tasks. They extend into companionship, clinical oversight, and tailored health support. A service provider from the Support Network doesn’t just deliver tasks they build trust. And trust becomes the backbone of a reliable, respectful partnership between client and carer.
Consider a common scenario. An elderly couple lives in a modest home just a few streets from the park. One begins struggling with stairs; the other forgets medications occasionally. The family worries but the idea of a facility feels too final. Instead, they explore in-home care. A support worker visits daily, meals are arranged, safety measures are installed, and medications are managed. Nothing drastic changes, but everything becomes safer. The couple remains at home. The family feels relief. And care becomes a quiet presence not an interruption.
That’s the quiet power of choosing home care. It’s a decision rooted in compassion and practicality. And for families in Morwell, it often brings the balance they’ve been searching for.
In Morwell, aged care isn’t just about services it’s about values.
Care begins with a belief: that every individual deserves to feel heard, respected, and supported. That principle shapes every interaction, every plan, and every service delivered in Morwell homes.
The care planning process isn’t done from a distance. It’s developed face-to-face, often in the person’s living room, with family members involved and preferences noted. There’s no rush to fit into a system instead, the system flexes to suit the individual.
This approach is made possible through deep collaboration with community partners, including local councils, health clinics, volunteer networks, and trusted not-for-profit groups. It’s not just a matter of ticking boxes. It’s a matter of delivering care that fits naturally into the lives of those who receive it.
Local teams people who know Morwell, who live here, who understand the small things that matter bring a sense of belonging to their work. They’re not strangers in uniforms; they’re part of the same town. And that familiarity builds trust from the beginning.
Transparency is another pillar of the care philosophy. There are no hidden decisions or vague promises. Every family has full visibility into the process from how services are chosen to how they evolve. Every person receiving care has the right to ask, to change, to say no.
And finally, dignity is non-negotiable. From personal care to clinical support, from short visits to complex needs, the focus never shifts from preserving the individual’s right to live well, to be treated with respect, and to remain the author of their own life story.
In Morwell, aged care is not a distant service; it's a human promise, delivered one visit, one conversation, one moment at a time.
Support Network begins every partnership with a conversation at the kitchen table. A cup of tea, a notebook, and plenty of time to listen, that’s how our carers learn what truly matters to you. From there, we shape help that feels like part of the household routine rather than an outside service marching in with its own agenda. Below is a walk-through of the support we provide. Each section flows naturally into daily life, yet leaves room for hobbies, family visits, and quiet afternoons in the garden.
Imagine a nurse who treats the weekly wound dressing as casually as a neighbour dropping off fresh scones. That is the atmosphere we foster. Registered nurses manage medications, adjust dressings, and coordinate medical reviews; care workers step in with bathing, grooming, and gentle mobility support. When memory issues appear, we work closely with Gippsland’s memory support units so cognition, safety, and dignity keep pace together. Nothing is rushed. Questions are invited. Family members stay in the loop through plain-language progress notes, not medical jargon.
A tidy lounge room and a warm casserole can turn an ordinary day into a comfortable one. Our domestic assistants change linen, dust shelves, and fold laundry while the slow cooker fills the house with the smell of beef stew or vegetable soup, your recipe, not ours. If a client enjoys cooking but finds chopping onions tricky, we’ll handle the knife work and leave the creative seasoning to them. Preference, culture, and dietary guidance from the doctor all shape the menu; we simply bring the extra hands.
Rehabilitation doesn’t have to mean a long drive across town. Physiotherapists, occupational therapists, and speech pathologists visit at home under one coordinated care plan. A single coordinator at Support Network books the appointments, shares notes with the GP, and confirms follow-up dates so you never repeat the same story twice. A gentle stretch routine in the lounge, a hand-strength session at the dining table, or a mobility assessment in the backyard path all happen in familiar surroundings where progress feels natural.
Memory loss can unsettle even the strongest family. Our support workers counter that unease with calm rituals: photographs labelled together, music from the client’s twenties playing softly in the background, conversations anchored in the present sensory moment. When confusion flares, we redirect rather than correct, keeping dignity intact. Families notice fewer restless nights, and the person living with dementia enjoys stretches of confidence that once felt out of reach.
When comfort becomes the goal, clinical precision blends with tenderness. Pain relief is overseen by palliative-care nurses who speak in reassuring plain English. Carers keep skin moisturised, offer cool drinks, and rearrange pillows until breathing eases. Spiritual advisers or counsellors are welcomed when requested. Loved ones stay close, house lights stay soft, and decisions belong to the person at the centre of care right up to the final moment.
Devotion can exhaust even the most resilient daughter or partner. Planned respite lets a family carer attend a friend’s wedding or simply sleep through the night without listening for the hallway monitor. Our respite workers arrive already briefed on routines, favourite TV shows, and medication times, so the household rhythm barely skips a beat. For emergencies when a carer falls ill or a flight home is delayed short-notice respite can be arranged within hours.
Staying connected means leaving the driveway now and then. Our drivers help with coats, secure walkers, and accompany clients into the surgery or the community craft group, not just drop-and-run. A fortnightly brunch with old mates or an afternoon at the Men’s Shed keeps spirits high and isolation low. If weather or health makes an outing unwise, we shift to an online catch-up or bring a neighbour for coffee on the veranda.
Small changes prevent big accidents. Grab rails beside the bath, non-slip strips on outdoor steps, brighter globes in the hallway each tweak supports independent living. Our assessors spot hazards, organise licenced trades, and double-check workmanship before signing off. Clear quotes arrive in writing first, so no one is startled by costs or time frames.
All of these services interlock into one plain-English care plan. You choose which pieces arrive now and which stay on standby for later. As needs shift, so does the plan. Just the same friendly faces adapting week by week.
Great care should never hide behind confusing paperwork. Our team specialises in turning forms, fees, and funding rules into everyday language. We sit beside families, outline each route, and stay on hand when circumstances change.
Think of CHSP as a starter tool-kit: modest help with tasks like housework, basic personal care, or a weekly social outing. Eligibility hinges on an aged-care assessment, which we can arrange and attend if you wish. Once approval lands, we schedule services inside the allocated hours and tweak the roster whenever life throws a curve-ball at no extra cost.
Four funding levels build steadily from light assistance to complex daily support. Budgets arrive in dollar amounts, but we translate them into nurse visits, allied-health sessions, equipment hires, and even small home modifications. Monthly statements show where every cent travels. If health shifts, we prepare the evidence for a higher package and chase the approval so care upgrades before strain sets in.
Soon, CHSP and HCP will fold into a single scheme called Support at Home. New price caps, new service groups, and a stronger focus on reablement sit at the heart of the reform. Our coordinators are already training on the details. Clients we assist today will receive personalised transition plans: what stays the same, what improves, and what paperwork to ignore because we’ll handle it behind the scenes.
Government funds go far, but not always far enough. Income-tested fees, basic daily fees, and one-off equipment costs can catch families off guard. We plot projected out-of-pocket costs for the next twelve months, adjust for pension changes, and explain co-payments before a single invoice appears. If budgets tighten, we explore concessions, charitable grants, or service substitutions to keep care steady without compromising dignity.
Clear structure keeps stress low. Our four-step path shows exactly how support moves from first phone call to steady, dependable help.
Through every stage, we liaise with the Australian Government’s portals and keep paperwork transparent, so funding remains secure and surprises stay out of the mailbox.
Safety is more than a badge on a uniform; it is woven into every policy, background check, and training module we follow. All carers hold current police clearances and Working with Vulnerable People cards. Their references are verified, and their skills refreshed through mandatory workshops on infection control and manual handling.
Clinical tasks wound care, catheter changes, complex medication are carried out only by registered nurses whose credentials meet the standards of the Aged Care Act. These nurses mentor junior staff, audit records, and respond swiftly if a health reading moves outside the safe range.
Data security carries equal weight. Personal information is stored on encrypted servers located in Australia, shielded by a strict Privacy Policy that bars unauthorised sharing. Families can view or correct records at any time.
Our organisation undergoes independent audits against national quality indicators. Any recommendation is acted on within set timeframes, and results are published so you can see what has improved. In short, we build reliability into the bones of the service so families sleep rather than worry.
Thoughtful technology extends, rather than replaces, human touch. We integrate only tools that lift safety and quality of life while leaving choice firmly in the client’s hands.
Each piece of smart care technology is set up by our team, taught step-by-step, and backed by local support so gadgets remain helpers, not headaches, in the journey of ageing at home.
A single phone call opens the door to calm, well-organised support. Book a free consultation; we will visit, listen, and outline options without obligation. Families receive printed caregiver resources, links to public outreach groups, and the direct number of our local coordinator no call centres. When you feel the time is right, we move swiftly; until then, advice costs nothing. Let’s plan care that fits your life, not the other way around.
Yes, we support a range of needs from everyday tasks like meal prep to medical needs like wound care or medication management. Our team includes health care professionals and registered nurses who work closely with your doctor.
While we don’t provide dental services directly, we can help arrange appointments and transport to local clinics. Our carers can also assist with reminders, hygiene routines, and follow-up care at home.
We keep an eye on what’s working and what might need tweaking. If someone’s health needs shift, we adjust the care plan in collaboration with their GP or allied health team, without delay or fuss.
Absolutely. Our carers can assist with transport and even stay during the event if needed. Whether it’s a local craft group or a community BBQ, staying socially connected matters just as much as physical care.
We offer planned and emergency respite options so family carers can rest or focus on other parts of life. Our team steps in without disrupting the person’s routine, so things stay familiar at home.
Yes. We often partner with community initiatives such as seniors’ activity days, wellness groups, and cultural events to keep our clients involved and engaged. Our support workers can assist with access and attendance.
Every part of our service from daily routines to clinical tasks follows national aged care guidelines. We employ trained staff, conduct regular reviews, and ensure all health care professionals meet strict standards under the Aged Care Act.
We help you through the eligibility process, starting with an ACAT assessment. From there, we explain what level of support you’re entitled to and guide you through every form and funding step.
Yes, we do. From GP check-ins to allied health and dental visits, our team assists with scheduling, transport, and reminders. We also follow up if any care adjustments are needed afterward.
That’s completely fine. We start with what’s needed now, maybe a few hours each week and build up the support gradually as health needs change. Care grows with you, not ahead of you.
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