Use short practical follow-up questions to spot changes that need follow-up.
A consultation can focus appropriately on diagnosis and treatment while changes in showering, meals, stairs, communication or community access go undiscussed.
Slow loss of function or the inability to increase independence may be normalised, or may go unraised because the person fears losing independence. A clinical marker won't show what has changed at home.
Physicians make clinical decisions in a short window of time; implementation happens in the homes, transport system and support rosters, and through normal routines. Even a little functional and coordination information can give some idea of why an appropriate clinical plan is not working. Its purpose is not to shift clinical responsibility, but to make the pathway explicit and the feedback loop explicit.
A brief series of respectful, functional questions may be able to uncover the impact in everyday life, and whether allied health, social work or support coordination is likely to be beneficial.
Explore what now takes longer, what is avoided, what needs prompting or requires another person's help.
Clarify when the change began, whether it varies and what the person most wants to keep.
Decide on the correct assessment, practical support (or review) and confirm who will make the referral.
A change that is useful must be specific enough to practise and small enough to review. Decide who will be the first to act, where the decision will be documented and when the person will be asked if it was effective. When relying on multiple services, make sure each service is specified with its own agreement, not tacitly assumed to be in place in a meeting. Keep what is working, change what is not and end the temporary solutions that are not needed to achieve the desired goal.
What would “ask about one ordinary day” look like from the person's point of view?
Which part of the arrangement is an assumption and which part is still a request?
What will be observable to the person and team that can indicate if this approach is helping?
Brief screening is not a substitute for thorough functional assessment. Referrals should be based on informed consent and the relevant pathway should be followed when there are urgent clinical symptoms.
A patient mentioned ‘taking it easy' after a medication change. When asked why they had stopped showering, they indicated that standing was not safe for them. This let the clinician review the medication and arrange a practical assessment.