Functional Decline Between Reviews: When Practical Support Helps

  • 8 mins read
Functional Decline Between Reviews: When Practical Support Helps
  • 8 mins read

Functional Decline Between Reviews: When Practical Support Helps

Reviews are snapshots months apart, and patients present at their most composed. You can lose lots of function in between appointments and still answer every question reasonably well, as answering questions is one of the last skills to be lost.

Usually the decline doesn't show up as symptoms. They stopped cooking, they stopped leaving, they stopped answering the phone and the flat has become difficult.

Questions that surface it

What has stopped. Showering, preparing meals, visiting, socialising, opening mail.

What now takes longer, or a whole day.

Who has taken over the role, and can they continue to do so.

Where the answers come from

Often not the patient, as they may not see it as change; often minimised because of concerns about the consequences of disclosure. Observations are made by family and community teams and support workers, and are seldom formally asked for.

What support adds between reviews

A worker who is there every week is a continuous record. When briefed correctly, they give you the between-review information that makes a six-month gap safer.

Keep the boundary clear

This is screening, not assessment. Significant decline needs a clinical review, not more hours of support; and support is not there to manage what needs treatment.

How this plays out in practice

Imagine a patient who looks well at each visit but is slowly cutting his life down to two rooms. Ask what he has stopped doing, not how he has been, and in ninety seconds the picture changes.

Next steps

Add one question to your review template: what have you stopped doing since we last met? A rating scale surfaces the least.

Connect Your Patient With Consistent Support. A support worker who sees your patient every week catches what a periodic review can't.

About the Author

Michelle Flynn

Michelle Flynn

Head of Marketing & Innovation | Building Australia’s Connected Care Ecosystem | Support Network

Seasoned marketing and innovation leader with two decades of experience turning complex service organisations into growth engines. Currently Head of Marketing & Innovation at Support Network, where I am building Australia’s most connected disability and aged care ecosystem.
I lead the growth of Support Network’s national Partnership Program — a free, Australia-wide collaboration network that already connects trusted providers, Support Coordinators, plan managers, allied health and community organisations so that when the right opportunity arises, we know exactly who to call. [Read more]

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