SIL and platform providers will need to be registered with the NDIS Quality and Safeguards Commission from 1 July 2026. They'll be required to:
The Commission has signaled transition time to give providers time to plan and ensure continuity of services for the participants. Early to mid 2026 is when detailed guidance will be released in regards to the transition arrangements.
Both have been the subject of repeated concerns. These are people who are living in 24/7 supported accommodation, many of whom have high care needs and limited ability to speak up if something goes wrong, and is an identified high-risk aspect of the scheme in the Disability Royal Commission's final report. It was observed by the Commission that the quality of the SIL services is inconsistent, that unregistered SIL providers are not being adequately supervised and that there are significant concerns regarding safeguarding.
Digital platforms, which connect participants with support workers, have increased in size with no regulatory oversight of them yet, even though they are not considered traditional platforms. The reform puts them on an even playing ground. The purpose is not to discourage platforms (the model is widely recognised as a positive one to ensure the choices of participants and worker flexibility) but to raise the quality bar.
This is important to ensure the rumour mill hasn't caused confusion:
The changes on 1 July 2026 won't impact arrangements for independent workers who provide personal care, community access or domestic support to a participant.
For people currently in SIL with a registered provider, it is likely there will be no immediate change. The reform ensures that unregistered providers will match the standard of those that are registered.
If you are working with an unregistered SIL provider, they are on the road to registration and will be doing so by 2026. The Commission has made it clear that the continuity of support is one of the priorities of the transition and should not be affected by the use of your support. There will be more documentation, formal processes and (possibly) some changes in their operation as they are aligned with the Practice Standards, but you may see more of this.
If your unregistered SIL provider is not preparing for registration, it is a question you should ask directly. The transition period is generous but if providers are not planning to register they will not be able to provide SIL from 1 July 2026.
Almost all the major platforms are already readying up for registration. There are some that have been working voluntarily for years to registered-provider standards. It is no longer optional, but becomes a formal requirement in the reform on the 1st July 2026.
For the participant the impact should be positive: improved consistency in quality assurance on the platforms, compulsory screening of the workers for risky roles, better procedures to deal with complaints. Flexibility of the platform model is maintained, you select your own worker, direct relationships, rates are transparent. What has the floor under the regulatory changed.
Who is preparing the platform for registration and what is their timeline? What changes (if any) will participants see in the platform? A trustworthy platform ought to have a clear solution.
The 2026 reform falls within a wider regulatory reform process, which the NDIS has been going through since 2023. The Independent NDIS Review found issues in how the NDIS is regulated. Specific recommendations were made by the Disability Royal Commission. The results of the Provider and Worker Registration Taskforce were submitted. Both agreed on the same conclusion: although the unregistered/registered split was flexible, it lacked sufficient oversight for the highest risk areas of the scheme for the Commission.
The reform doesn't try to register everyone. It's designed to hit the hardest hit groups. The Commission has made it clear that more changes are likely to occur, both in the types of providers that need to be registered and in the underlying Practice Standards, with a focus on making the transition work until 2026.
For a broader understanding of the way providers operate within the NDIS system, please read our guide on what an NDIS provider does and how the NDIS system works.
If you are a participant:
If you are switching providers at this time:
The 1 July 2026 reform is real, and it is targeted on certain categories, and it is not meant to take away from flexibility, it's meant to get quality up. It's a positive change that has minimal impact for most participants. It's a major change in operations that requires a year lead time for SIL and platform providers.