Aged care is morphing in Australia. Typically, aged care used to be all about serving the needs of the elderly, no matter where in the world they are. Now, what we have are person-centred older people's care services, especially in Australia. This is to allow them to be independent, active, dignified and very often grounded in their homes.
The Aged Care Act 2024 was enacted to give older individuals their lives back. This act made sure that they had a say in choosing who cared for them, among other things. This has led to more person-centred and flexible models.
Elderly care in the past used one template to serve everyone, everywhere. Australia recognised this institution-based model as faulty and amped it to make it more personalised. This change happened because people’s needs and values are changing. It also comes from efforts to improve life for older Australians.
One of the reasons for this change was the speed at which Australians aged. During the 2022–23 window, nearly 1.3 million older Australians used government-funded aged care services. Most of these individuals used in-home care services. This increase in demand highlights the need for care systems that can adapt. Aged care services must meet the needs of older people as the demand continues to grow.
As the times and seasons changed, so did people’s expectations and references. It used to be okay for an elder to live out the rest of their days in a care home. Now? They’d rather age in place, sleeping on their 50-year-old beds and blankets and sitting on their favourite chairs in their favourite spots, doing the things that make them happy. Any care package or institution that wasn’t providing this started to lose relevance, which forced them to adapt. Personalised care was born from this.
And the government had to step in, mandating all care service providers to shape up or get shipped out. They also came up with helpful programmes fo their own, like Home Care Packages (HCPs) and the upcoming Commonwealth Support at Home (CSAH) scheme.
They are prevention and early intervention care support programmes focused on the aims of avoiding or postponing residential care. They encourage the deployment of care in the community. They also enable older Australians to be active, participative, and responsible for their own care.
All these factors together are reshaping aged care into a more responsive and respectful system. It’s becoming a person-centred space where older people can live well and age with dignity.
Now that we have context, let’s learn what this really is.
If we were to define this, we’d simply say that personalised elderly care is a person-centred approach to caring for the seniors who need it. Let’s assume the senior used to love telenovelas. The carer can decide, as part of their care methods, to find a nice one that the senior can enjoy. This method of elderly care builds a sense of security and trust, making it easier to cater to the senior’s needs.
This is the way personalised care for elderly people is put into practice:
Ageing in place is where we’re at these days, as we’ve pointed out earlier. Proper home care makes sure that elders are able to do this comfortably by helping them around the house, while also keeping them company. Proper home care also makes sure that the elder isn’t socially isolated by finding peer groups they can hang out with.
Proper home care does not skip over the doctor’s orders. The elder may be difficult when it comes to medication and nursing situations, but proper home care plans have a failsafe for this. They can either bring the healthcare professionals over or find a doctor whom the elder is comfortable with.
Respite care is a type of elderly care where a professional steps in to give the family carer a breather. It is like a substitute coming on for the starter so that the starter can have enough rest before the next match. The professional obviously knows what they’re doing, so the family carer will not have to worry too much about how their loved elder is doing. The elder, in turn, feels safe because their trusted and loved one brought in the professional to handle things.
Acknowledging an elder’s culture is key to a foolproof personalised care plan. Many providers like Support Network are paying more attention to this than they used to. This sees carers matched with elders whose language they can speak, or whose culture they understand. It’s much easier to make an elder trust a care service provider this way.
Independence for the elder, less emotional and mental toll on the carer, and trust are some of the reasons why personalised care has risen in popularity.
Here are some more meaningful advantages:
Being at home with familiar and loved things provides a strong sense of security. It helps ensure that elderly people feel safe and comfortable. It is much easier to get an elder to lie down and rest if they recognise that they’re in their room than in a strange room at some facility. This way, there’s less work for the carer who can channel their energy to other aspects of the care plan.
Individualised care allows older people to be as independent as they can be. Age and time may have done a number on their mobility and cognitive function, but a proper care plan makes sure that the elder is assisted, and not directed, in their (sometimes lifelong) routine.
Personalised care does not leave out the families, either. The families are consulted by carers to determine what the individual feels comfortable with, schedule their routines, and mutually decide. It builds trust, everyone is equal, and the individuals are guaranteed that care decisions mirror the values and lifestyle of the individual.
Technology is revolutionising the way care is delivered to older Australians and making care more responsive, secure, and efficient at an individual level. Technology augments human care and facilitates more anticipatory and responsive care. The following technologies are revolutionising elderly care as follows:
Wearable Tech: Tech like smart watches that track vital body signs has done a lot for elderly care. Their ability to be synced to a number of devices can help family members and carers know if an intervention is necessary. Some wearables have fall detection too, which has proven to be a game-changer for carers.
Telehealth: These days, doctors can talk to patients anywhere in the world with technology, in what is referred to as Telehealth. This is perfect for seniors who can’t move like they used to.
Home Improvement Tech: Things like voice-controlled lights and appliances, alarms with voice reminders, automatic kitchen appliances, and more have not only helped elders but also younger people. Elders can use this home tech to navigate their homes when it gets difficult.
Virtual Communities for Social Contact: Loneliness, particularly of single elderly people, is another concern among elderly people. Organisations have created online forums where elderly people can communicate with their peers, share experiences, and find support. Online societies provide an opportunity to take classes like exercise, book clubs, or computer studies at home. They help dispel any emotional stress and loneliness.
Technology + Human Touch = Better Care: The use of technology in older people's care is not a substitute for person-to-person human contact but an improvement of it. Technology enables older people to be more independent. It also gives carers more sensitive and better-educated means of intervening. Serious care provider organisations can help families incorporate suitable technologies into care plans. These organisations can also introduce individuals to technology-enabled carers, who will offer setup, deployment, and maintenance.
The deeper we go into the digital era, the more technology will be utilised for taking care of the elderly. This will lead to greater chances of safety, independence, and socialisation.
We cannot overemphasise how this decision can shape the future of a family. Thankfully, with additional individually packaged models of care, there are more options than ever before to choose from. However, this increase in options also raises the risk of making it too daunting to decide. To observe quality, care, and long-term satisfaction, take note of these essential considerations:
A Values-Driven Approach: Finally, choose a provider whose values are your values, a provider who honours, respects, and empowers the recipient of care. In the mode of routine visits, allowing a choice in daily activity, or even simply the time to hear what is being said, a values-based provider can enrich the experience of ageing for everyone.
Support Network can provide you with everything above and even more. A key offering is that we allow families to visualise the type of care they want for their elder and select the carer who fits their description best. Through openness, mobility, and ubiquitous personal touch, the family stands a better chance of getting acceptable care at each step.
With the new personalised model of care for the elderly, Support Network is proving to be a blessing for families. Here's how we make high-quality, person-centred care possible:
It is daunting to navigate finding proper care with so many carers and services around. Support Network removes the guesswork by bringing older people in touch with highly skilled carers. These carers are precisely matched to their own individual needs. They provide services like personal care, companionship, housework, or clinical care. It is a person-centred, participatory, and individual-led service that is inclusive in character.
Australia's aged care system is complex and difficult to navigate. It is filled with schemes, eligibility bottlenecks, funding packages, and forms. We give helpful advice to families and guide them to access services, from the Home Care Packages to other programs. This also includes the Commonwealth Home Support Programme and NDIS, where appropriate. Nothing falls through the net, and family members are made to feel in control to make a choice.
Flexibility is the most common of personalised care features. Support Network always ensures care plans are revised and updated regularly. This happens as the individual's condition, mobility, or living situation changes. If one of the family members needs extra hours of care, we respond quickly. Whether it is specialist equipment or even a temporary emergency carer until the main carer can get some respite, we simply reorganise care to meet the new needs. This provides continuity of care as well as keeps everyone concerned mellow.
Support Network also realises that older Australians must be respected and honoured. This is done by honouring cultural heritage, language requirements, and daily habit rituals that are comforting and familiar. We match carers to clients faster by applying a multicultural carer database.
Rather than controlling, Support Network allows older people to be in control of their own lives, as far as they can. If that means modifying the elder’s home with assistive technology, or simply doing some shopping for them, our carers are good for the job. The aim is to allow people to continue in the same way but with support assistance that is not intrusive and is not controlling.
Support Network combines task-based care with professionalism and a friendly style. This approach makes people's care dynamic, person-centred, and empowering. For others with a gap, we provide more than just care. We offer understanding and reassurance in what could otherwise be a terrifying experience.
Now you know why personalised care is the rave of the moment among seniors and their families. It’s transformative, dynamic, and specific. Everyone gets what they want, when they want it and how they want it.
Older Australians are now living more dignified lives with their families and loved ones instead of being forced into routines. Families can now breathe easy because life just continued as it should with personalised care.
This is because of Support Network and similar organisations that rose to the challenge. They are guiding families through the bureaucratic labyrinth of aged care. They help elderly individuals in obtaining the quality of care which they can trust to live their most wonderful golden years.