Routine, Structure and Activation: Where Daily Support Helps

  • 16 mins read
Routine, Structure and Activation: Where Daily Support Helps
  • 16 mins read

Routine, Structure and Activation: Where Daily Support Helps

Ask psychologists what really makes a difference for their worst patients, and the answers are all modest: getting up at the same time, eating, moving, leaving home, doing one thing that's important, seeing one person.

The evidence is in the same direction, and behavioural activation is one of the most supported interventions for depression and is a low-key, unflashy process that works across almost every presentation. And right there is the most common complaint of the profession: interventions that rely less on insight rely more on initiation, and initiation is what the conditions hinder. If the client agrees the morning walk would help, that's a full commitment, and he or she still can't make it happen. The staff of the therapy room can create the schedule for the week. It can't go to it. This article is about the collaboration that develops within this boundary, within which support workers can, and do, participate.

Why activation fails alone and works accompanied

It is worth to mention the mechanics, since they dignify the intervention. Deficits in initiation are symptoms, not choices, and prescribing activity without accompanying it so often teaches the client one more thing he or she can't do. Accompaniment alters the mechanics at each stage: an appointment with a person changes the intention into an external structure; company transforms the nature of the activity, a walk with someone is a different intervention from a walk alone; and reliability builds the evidence base that the client's beliefs require, weeks of walks that actually happened, which no amount of in-session persuasion can synthesise. Having a support worker in attendance at nine on Tuesday is in practice the vehicle through which behavioural activation is delivered and should be planned as such.

Designing the week together

The coordination of work continues to adhere to the roles outlined in the series' boundary article: the psychologist designs the room; the support arrangement delivers the week; the process of observing goes back through the proper channels. In the room, it's clinical work, anchors that are significant for this client, wake and meal rhythm, movement, one outside-the-house activity and one social contact, graded honestly to their current capacity, so week one involves getting dressed and ten minutes outside (not the gym). In the brief, the design is the worker's paragraph: what they do on their shifts, the mornings anchored, the walk, the shopping trip that is the outing, things done with the client, the doing-versus-supporting line from this library's independence work is fully in force, and the reporting frame attached, what happened, what the client initiated, where the plan fought reality. And, as a review, the worker's notes, weeks of notes, for good and bad, reach the psychologist as being just the between-session data that the room never has, and next month's design rests upon it.

The flex and the fade

Two design features help to keep the arrangement a clinical one rather than custodial. The flex: there will be busy weeks, but the plan needs to be clear in advance how the weeks will look during these busy times, shorter versions, lower bars, be present without demands, so bad weeks bend the plan rather than break it, and the worker never improvises between pushing and abandoning. The fade: the goal of scaffolding is a structure that gradually requires less and less scaffolding, and the brief should take on the direction of the fade, and the worker follows it as the clinical situation allows, and not as the worker decides to fade it at his own pace, because that is an intervention change that happened quietly.

How this plays out in practice

Imagine a client who has been treated for depression for two years, and has not responded to any treatment, and whose insight is excellent, and whose days and meals were scheduled, but whose activities he always plans are agreed to but never attempted, so his weeks did not change. The accompanying version funds four mornings of support and works the collaboration: the week designed in session at honest grade; the dress; the breakfast; the 10 minutes of daylight; the worker's paragraph written; the flex defined for the heavy weeks. The first month's reports indicate that the routine is at 60 per cent, 60 points higher than baseline. By month four, the walk is every day, one morning has become a phone prompt, and during session for the first time the work is not "why nothing happens" but "what the happening has surfaced." No change in therapy. It had at last had a week under its belt.

Next steps

Select the client whose planned weeks are no longer present, and conduct the collaboration once: honest-grade design in the room, the worker's paragraph out through channels, the flex written, the first month's reports delivered for review. Compare the month to the previous month.

Connect Therapy With Everyday Support

Support Network is the delivery system of activation: reliable, matched workers that help you bring your designs to life on your Tuesday mornings.

About the Author

Michelle Flynn

Michelle Flynn

Head of Marketing & Innovation | Building Australia’s Connected Care Ecosystem | Support Network

Seasoned marketing and innovation leader with two decades of experience turning complex service organisations into growth engines. Currently Head of Marketing & Innovation at Support Network, where I am building Australia’s most connected disability and aged care ecosystem.
I lead the growth of Support Network’s national Partnership Program — a free, Australia-wide collaboration network that already connects trusted providers, Support Coordinators, plan managers, allied health and community organisations so that when the right opportunity arises, we know exactly who to call. [Read more]

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