Stretching a Care Budget Without Reducing What Matters

  • 8 mins read
Stretching a Care Budget Without Reducing What Matters
  • 8 mins read

Stretching a Care Budget Without Reducing What Matters

Make resources work harder through prioritisation, scheduling and complementary supports.

If budgets are constrained, care plans can drift toward fewer visits and options, without a discussion of impact.

Some efficiencies genuinely reduce waste, others shift the risk and the labour to the older person or family. The two should be told apart clearly.

Why this matters for care managers

Care managers weigh safety, dignity, continuity, preferences, realities of the workforce and resources available. The best arrangements are those in which those trade-offs are made explicit to the older person and link each service to an outcome that is important in everyday life. Clear worker information and planned review ensures consistency and keeps the person in control of their home and routines.

What better coordination looks like

Care managers can consider cost drivers, sensibly coordinate tasks and safeguard the supports that are most related to safety, dignity and the person's goals.

Protect the essentials

Identify the supports that prevent immediate harm, maintain personal dignity or allow the person to stay at home.

Find genuine efficiency

Discuss travel, scheduling, duplication, and whether compatible tasks can be combined without rushing.

Discuss trade-offs openly

Before modifying the plan, show the person what each option changes and document their preferences.

Make the change last

A useful change is specific enough to practise and small enough to check. Decide who will do the first thing, where the decision will be written and when the person will be asked if the decision helped. If the approach requires multiple services, check each party is ready for their portion, not just assume readiness from a meeting. Maintain that which is effective, modify that which is ineffective and eliminate extras that are no longer needed to achieve a desired effect.

Questions for the next review

What would “protect the essentials” look like from the person's point of view?

Which portion of the arrangement is not yet guaranteed, and which portion is yet to be assumed or requested?

What could the person and team observe that would demonstrate whether this is helping or not?

Keep the boundary clear

Ensure that funding and program needs are confirmed prior to changing services. Unsafe care is never justified on cost grounds, and agreed essential support should not be reduced, nor trained staff replaced with untrained staff.

A practical example

Two brief visits during one day achieved the same outcomes as one long visit, and can be combined to reduce travel expenses without compromising personal care and meal support.

About the Author

Michelle Flynn

Michelle Flynn

Head of Marketing & Innovation | Building Australia’s Connected Care Ecosystem | Support Network

Seasoned marketing and innovation leader with two decades of experience turning complex service organisations into growth engines. Currently Head of Marketing & Innovation at Support Network, where I am building Australia’s most connected disability and aged care ecosystem.
I lead the growth of Support Network’s national Partnership Program — a free, Australia-wide collaboration network that already connects trusted providers, Support Coordinators, plan managers, allied health and community organisations so that when the right opportunity arises, we know exactly who to call. [Read more]

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