Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a home that's right for you
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
We provide liability insurance for Support Workers. Click here for more info.
Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Support Network gives people a place to live, grow, and feel like they truly belong. That’s the heart of everything we do. We’re the part of the everyday lives of people right across Melbourne and beyond. We show up, we listen, and we stay consistent in the support we give.
When we talk about Supported Independent Living (SIL), we're talking about living arrangements that actually work for real people. Some folks prefer sharing a space with others, having someone to chat with over dinner or share weekend plans. Others need their own space, peace, and flexibility. We offer both, and everything in between. It’s not about fitting people into a system, it's about building a support plan around them, their routines, and their version of comfort.
Over the years, we’ve seen what a stable, caring environment can do. When people feel safe in their space, when they know their support needs are understood without having to explain everything twice it changes things. Anxiety goes down. Confidence creeps back in. They start saying yes to things again.
We provide personalised support, shaped around the person. That means helping with things like personal care, cooking, household tasks, and communication but also knowing when to step back and let someone take the lead. We never assume. We always ask.
Our homes are calm, supportive places. But more than that, they’re places where emotional wellbeing, connection, and a sense of identity are respected. That’s often what’s missing in typical services, a sense of being seen. That’s what we hold on to. Every person who walks through our door gets the same message: you matter here.
And with national coverage and teams who actually care, we’ve become a trusted NDIS provider for many across Melbourne. Whether someone needs full-time support or just a helping hand, we make sure the care they receive fits into their life, not the other way around.
We’re here for the long haul. That’s what people deserve.
Daily life can be a lot. For some, it's the small tasks that pile up and cause stress. For others, it’s the unpredictability of support or worse, the lack of it. That’s why every SIL home we offer is designed to ease the load while giving people back their rhythm. When support is right, life feels steadier. And when it’s consistent, everything changes.
We don’t see our services as a list of tasks. We see them as tools that build confidence and space for independence. You don’t need to have it all figured out. That’s what we’re here for.
Here’s how we show up for people living in our SIL homes across Melbourne:
Our SIL homes in Melbourne don’t just offer services they offer support that’s shaped by people, for people. Not everyone needs everything. That’s why we build tailored care plans, centred around what each person actually wants and needs.
The beauty of it all is choice. Some people want to learn. Others want to be left in peace. Many just want to know help is there when they ask. Our support workers understand this balance and we always meet people where they’re at.
No matter where someone is on their journey, Support Network is there to back them up. Steady, flexible, and focused on real quality of life.
Sometimes, people hear “Supported Independent Living” and picture something clinical or complicated. But really, it’s about something very simple: making life work a bit better when you’re living with challenges that most folks don’t see.
At Support Network, SIL just means having someone there when you need them. Someone who knows your routines, respects your space, and helps you stay steady when things start to wobble. That’s it.
Whether you’re living with a functional impairment or dealing with ongoing mental health needs, support at home can make the difference between just coping and actually feeling settled. It’s not about doing things for you, it's about helping you keep doing things your way, with a bit of extra help nearby.
And SIL doesn’t look the same for everyone. Some people live in group homes where the vibe is friendly and shared. Others live alone in apartments or private rentals with support workers dropping by when needed. Some have quiet homes. Others like being around people. We work around you, not the other way around.
It’s not just about physical help. It’s about making sure you’ve got people around who understand you, who give you space, and who help you stay connected to the world outside. That’s where the real magic is. In that feeling of being part of something not left out.
There’s no single way to live well, especially when support needs vary so much from person to person. That’s why we offer a few different kinds of SIL setups around Melbourne. Some are short stays, others are long-term homes. All of them are built around comfort, routine, and support that doesn’t feel like it’s being “done to you.”
Here’s what we offer, in plain words:
This one’s for short breaks. Maybe you just need a few days away from home. Maybe your family needs a breather. Or maybe you're testing the waters before moving into a new setup. Whatever the reason, we’ve got calm, comfortable places where you can stay for a while, reset, and get the support you need.
It’s a similar idea to STA, but more for situations where your usual routine isn’t working for a bit could be a health issue, could be burnout, or something unexpected. You stay somewhere safe, with people who understand how to step in quietly and help. It’s not just a place to stay. It’s a place to breathe.
Some folks can do most things on their own but need a steady hand now and then. This is where assisted living fits in. It’s great for people who like their space but feel better knowing someone’s around for things like cooking, personal care, or just checking in. You still run your day, our support just wraps around it.
If you’re someone who’s aiming for full independence but could use help now and then, this option might feel right. It’s for people who live alone or with one other person, and only need drop-in support. That might mean help with bills, sorting appointments, or just working through something tricky now and then. It’s your life, with a safety net.
Some people like the company. They like the idea of shared spaces, group meals, and a familiar face in the lounge. Our group homes are small, calm, and balanced. Everyone gets their own room, and support is always there. You get community without chaos, and the little things like routines, privacy, and personal space are always respected.
This one’s for folks who need housing that’s built a little differently. Maybe wide doors, hoists, or specific tech to help with daily living. Specialist Disability Accommodation (SDA) means you get a home that fits your physical needs, with the support to match. We help find a space that doesn’t just meet the requirements it actually feels like home.
All of our SIL living options have one thing in common: they're set up to make life feel less heavy. We don’t rush you into a house and walk away. We help you move in, get settled, find your rhythm, and build your confidence from there.
Whether it’s a few weeks or a few years, our job is to support you. Not just the paperwork version of you but the real version. With your habits, your worries, your wins, your quiet days, and your good days.
And if you’re not sure which setup fits, that’s okay. We’ll talk it through with you, piece by piece, until it makes sense.
At the end of the day, what families really want is peace of mind. They want to know their loved one is not only safe but also happy, understood, and supported in a way that feels right. That’s what we focus on making sure people feel seen, cared for, and never like just another name on a plan.
We’ve spent years working with families and Support Coordinators across Melbourne, and here’s what we often hear about why people choose to stick with us:
Getting SIL support can feel like a maze, especially when you’re just starting out. We try to make things less overwhelming, starting with plain language, no jargon. If you’re thinking about SIL, here’s what you really need to know.
People who need daily support at home, long-term. This could be due to a functional impairment, physical disability, or mental health condition. Most of the time, SIL is for people who need help with things like personal care, routines, or household tasks but still want to live in their own home or a shared setup.
They look at whether support is reasonable and necessary for daily living. That means it has to relate to your disability and not just regular life stuff. They also check if SIL is the best value option, not just the most comfortable. If less support (like drop-in help) would work, they might steer toward that.
Reports from an Occupational Therapist or other allied health professionals make a big difference. These reports should clearly explain your daily support needs, risks, and goals. They usually describe how your condition affects everyday tasks, what you can do, what you struggle with, and what kind of help would make things safer and smoother.
We work with people living with autism, intellectual disability, psychosocial conditions, physical disabilities, acquired brain injuries, and others. The key is that the support needs are ongoing and can’t be safely managed without help.
We don’t leave you guessing. Our team walks through everything step by step. We can talk to your Support Coordinator, help you gather the right evidence, and even guide you during plan reviews. If you’re unsure about residential tenancy agreements, support hours, or anything in between we’ll explain it all, without the runaround.
SIL can sound big and complicated. But when you’ve got the right team guiding you, it becomes clear, manageable, and a lot less stressful.
We don’t just look at what’s available. We look at what fits. The right SIL home isn’t just about matching a vacancy. It’s about finding a place that feels like a good match socially, emotionally, practically.
When someone’s ready to explore their housing options, we ask a few key things:
Once we get a sense of all that, we look through our updated network of homes across Melbourne. These include shared homes, supported apartments, community houses, and other residential services. We check availability, layout, support capacity, outdoor spaces, every little detail that could affect comfort.
And once a match looks promising, we don’t just hand over keys.
We support you during the move. We help get tenancy agreements sorted, chat with property managers if needed, arrange tours, and make sure nothing is rushed. Sometimes, it takes time to adjust to a new place, especially if it’s a big shift from where you were. That’s okay. We stay in the picture, even after the move-in happens.
So when we say we help you find the right SIL home, we mean it. We don’t place and disappear. We match and stay.
Yes, we do. Our support staff can help with meal preparation, meal planning, cleaning, laundry, and other household chores. We’re not there to take over—we’re there to make things easier, and help you feel more at ease in your own space.
That really depends on what you enjoy. From group outings to quiet walks or creative workshops, we help you stay connected. Community engagement isn’t just about being busy—it’s about doing things that make you feel included and part of something.
It’s always personalised. We don’t believe in one-size-fits-all care. Every bit of support—whether it’s help with household chores, community outings, or just day-to-day routines—is shaped around what works best for you.
Absolutely. Community engagement and activities are available no matter your living arrangement. Whether you're in private housing or part of a group home, we make sure you’re linked in with the right options.
Our team helps wherever needed—meal prep, cleaning, personal care, and staying organised. But we also know when to step back. Home and living support should feel like a steady presence, not an interruption.
Read more