Disability Support Services Hervey Bay

Daily Living & Personal Support

The day-to-day stuff can be exhausting when there’s too much on one person’s shoulders. That’s why our team steps in to help with the basics, the essentials, the things that keep a home running and a routine steady. We support with:

• Personal hygiene and grooming
• Showering and dressing
• General household tasks
• Laundry, tidying, and meal cleanup
• Keeping things organised so daily life flows better

These supports aren’t rushed. We move at the individual’s pace, with respect and consistency.

Health & Therapy Services

Support Network provides access to professional healthcare without the stress of navigating it alone. We work alongside qualified nurses and allied health professionals, keeping support steady and aligned with personal goals. We assist with:

• Nursing care and medication management
• Appointments with physiotherapists, speech therapists, and OTs
• Recovery support after hospital stays
• Managing health plans and following up when needed

Health shouldn’t be confusing. Our role is to walk alongside, not ahead.

Home, Mobility & Access

Sometimes the right environment makes all the difference. We help make spaces safer, easier to move through, and better suited to the person using them. Whether that’s home modifications or tech that simplifies daily tasks, we help make homes work for the people living in them. We assist with:

• Specialist Disability Accommodation (SDA)
• Minor and major home modifications
• Assistive tech tailored to personal needs
• Vehicle modifications for safer transport

When a space works well, it frees people to focus on the parts of life that matter most.

Community & Skills Development

We don’t just focus on care, we help people build what they need for their future. Whether that’s confidence in public, learning a new skill, or stepping into employment support, we’re right there offering hands-on help. Our support includes:

• Building social confidence through supported outings
• Education and learning assistance
• Job readiness coaching and resume help
• One-on-one mentoring for skills that matter to the person

We believe growth happens in small steps. We’re there for every one of them.

Meal & Transport Support

Getting to appointments or making sure a hot meal is ready shouldn’t feel like a struggle. That’s why we cover the everyday bits that often get overlooked but matter just as much. We provide help with:

• Planning and preparing meals based on individual preferences
• Grocery shopping assistance
• Travel to and from community activities and medical appointments
• Support with day-to-day errands and admin tasks

These simple supports often bring the biggest relief to families and individuals alike.

Plan Management & Coordination

NDIS funding can get complicated. We help take the stress out of managing it. Our team keeps things on track so participants can focus on their lives, not paperwork. Support Network assists with:

• Plan coordination and goal reviews
• Making sense of invoices and payments
• Connecting participants with the right services
• Making plan adjustments when goals change

We don’t overcomplicate things, we keep it clear, steady, and aligned with what each person wants from their plan.

We don’t promise perfection, we promise to be there. Every service we provide is backed by a real person, not just a system. And that’s what people across Hervey Bay have come to rely on.

Hire the Right Disability Support Worker in Hervey Bay

Finding the right support worker isn’t always simple. It’s not just about matching availability, it's about finding someone who gets it. Someone who understands how to step into your life without taking over. At Support Network, we’ve spoken to countless families and individuals in Hervey Bay who’ve told us the same thing: “We just want someone we can trust, who actually listens.” That’s the kind of support we focus on.

We know that care is personal, and it should feel like it. That’s why we’ve built a system where you can stay in control choosing who comes into your home, how often they’re there, and what kind of help they provide. It’s support that works on your terms, with flexibility that most traditional setups simply don’t offer.

The Struggle of Finding a Good Fit

When people go through traditional agency systems, they’re often handed whoever is available next. No introductions. No real choice. And no time to build trust. That model might fill shifts, but it doesn’t build connections.

At Support Network, we don’t believe in pushing strangers through the door. Instead, we work with you to handpick support workers who suit your situation, your routine, and your pace. Whether you need someone for a few hours each week or someone more regular, we make sure it’s a good fit not just on paper, but in real life.

We understand that it’s not always about the qualifications alone. It’s about personality, patience, respect, and that quiet ability to fit in without making things feel clinical. That’s the difference between just filling a role and building a relationship.

Flexibility Through Self-Management or Support Network

Support Network gives you more control over how your support looks and feels. You can choose to self-manage your support or let our team help coordinate everything while still giving you the final say. That means you get the benefits of personal choice without all the paperwork and back-and-forth.

If you’ve had experiences with rigid care plans that leave no room for change, we’re here to offer something better. Our setup allows you to adjust when needed. Swap workers if something’s not working. Choose someone you genuinely connect with.

You don’t need to navigate this alone. We’re here to make it easier, not more complicated. Whether it’s your first time hiring support or you’ve had frustrating experiences in the past, Support Network gives you the tools to build something better, something that actually works for you.

In Hervey Bay, where every household has its own pace, routine, and way of doing things, the right support worker can make all the difference. We’re here to help you find that person and keep things working smoothly from there.

Why Choose Support Network?

Support Network offers more than just a list of services we offer support that fits your life and gives you room to breathe. Everything we do is designed to make care feel simple, flexible, and entirely centred around the person receiving it. That’s what families and individuals across Hervey Bay have come to rely on. Here’s what sets us apart:

• Flexible hours that work for you We don’t lock you into set routines. Morning, midday, or evenings we fit in where you need us, not the other way around.
• Safety checks for peace of mind Every support worker goes through thorough screening and checks before they ever step through your door. We don’t take shortcuts when it comes to safety.
• Support with admin, invoicing, and setup NDIS paperwork can feel like a full-time job. We help you stay on top of things no chasing up bills, no getting lost in the process.
• Lower fees = more value from your funding Our service model is lean and direct. That means more of your NDIS funding goes toward actual support not overhead or red tape.
• Stay in charge of your own support team You decide who you want to work with. If something doesn’t feel right, we adjust. You’re not stuck with anyone you’re in charge.
• Easier to find the right cultural and personality match We don’t just send “whoever’s available.” We help you find someone who actually fits in with your values, your background, and your way of doing things.

Support Network is built on the idea that support should feel like it belongs, not like it’s been forced into your day. From the first conversation to ongoing care, we keep things personal, practical, and focused on what works best for you.

Culturally Aligned Caregivers in Hervey Bay

Some things can’t be taught in training. Understanding someone’s background, their traditions, how they speak, or even what makes them feel at ease those things come from lived experience. At Support Network, we recognise how important that is when it comes to care.

For many of the people we support in Hervey Bay, having a caregiver who shares their culture or speaks their language changes everything. It removes that feeling of having to explain yourself all the time. It creates space where the person feels safer, more relaxed, and truly understood. That’s the kind of support we aim to provide not just help with daily needs, but comfort in the process.

We offer access to a wide group of culturally aligned support workers. These include: Arabic Support Workers • Bangladeshi Support Workers • Cambodian Support Workers • Chinese Support Workers • Greek Support Workers • Guyanese Support Workers • Indian Support Workers • Indonesian Support Workers • Italian Support Workers • Nepalese Support Workers • Spanish Support Workers • Thai Support Workers • Vietnamese Support Workers

Whether it’s a familiar language, a quiet respect for customs, or just someone who understands where you’re coming from these small things add up. It’s part of how Support Network makes care feel less like a service and more like a relationship that actually fits.

Contact Us

If you’re looking for support that feels steady, personal, and genuinely thoughtful, Support Network is here to listen. We don’t start with paperwork, we start with a conversation. Whether you’re reaching out for yourself, a family member, or someone in your care, we take the time to understand what’s really needed before offering solutions.

Our team is based in Hervey Bay, and we’re familiar with the local pace, the community’s strengths, and the realities that families face every day. From in-home support to help with community access or ongoing coordination services, we offer a clear path forward one that’s shaped around your needs, not a fixed model.

You can reach out any time for a chat, even if you’re not quite sure what support looks like yet. We’ll talk it through. Together.