Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a Support Worker or Approved Provider you can trust.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
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Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Life with a disability brings its own rhythm. Some days feel manageable, others come with more weight. That’s where Support Network steps in—not just as a service provider, but as someone you can count on to help carry the load with care and understanding.
We work with people across Drouin who need support that fits—not something pre-designed or forced into a box. For us, disability support means helping you live on your terms. That could mean showing up to help with the morning routine, lending a hand in the kitchen, heading out together for appointments, or being part of community events. We support what matters to you, not just what’s on paper.
Behind the service, there’s a real team. Our workers come with the right training and experience, yes—but more than that, they show up with heart. They take time to learn how you live, what you prefer, and how to make each day smoother. These aren’t random pairings. We match people carefully because trust can’t be rushed.
We’re proud to be a registered NDIS provider, and we don’t just help you understand your plan—we work with it, grow with it, and keep it moving as life changes. Our role is to stay in step with you, not ahead or behind.
Families and carers are part of the picture too. Many carry quiet stress—balancing tasks, routines, and the emotions that come with it. Our support isn’t just about tasks—it’s about easing pressure, building trust, and creating space for everyone to breathe.
Respect, dignity, and choice guide how we do things. Always. We won’t overpromise or underdeliver—we’ll simply be there, ready to help, in the way that works best for you.
If that’s the kind of support you need here in Drouin, reach out to Support Network at 1300 671 931. Let’s talk about what would make life feel more manageable—together.
When someone reaches out for support, they’re usually not asking for a checklist—they’re asking for relief. For space to breathe. For a way to get through the day with less pressure. That’s how we see it. Our role isn’t to follow a rigid script—it’s to walk alongside people as life keeps moving. Below are the kinds of support we offer, grouped not by labels, but by the real-world challenges people deal with every day.
We step in where things feel too much. Whether it’s helping someone get ready in the morning, preparing simple meals, assisting with hygiene, or just being there as a steady presence through daily ups and downs—this is where our work often begins. It’s not about doing things for someone, but doing things with them, at their pace, in their way. It’s about respect, not routines.
A lot of effort goes into simply getting from one end of the house to the other when movement is difficult. We help make homes safer and more manageable. That could mean adjusting layouts, working with mobility aids, or simply being there to prevent slips and stumbles. The goal is ease, not instruction—and above all, a sense of safety.
Medications. Appointments. Therapy. It adds up—and can quickly feel overwhelming. We offer practical support to help keep health on track. Maybe that’s prompting medication. Maybe it’s helping someone stick to their therapy exercises or just remembering what’s due when. Sometimes it's just about having someone there at the clinic who makes everything feel less intimidating.
People need more than care—they need connection. We support individuals who want to explore their community again, regain confidence in social settings, or build skills that help them take small steps forward. Whether it’s joining a class, attending a group, or just heading to the park, our job is to help open those doors. Not force them—open them.
Missed appointments, late forms, tangled schedules—these things pile up. We help untangle them. From driving someone to the GP to helping book services, sort paperwork, or remember key dates—we chip away at the stress points that weigh families down. One task at a time, with patience and consistency.
NDIS plans aren’t always easy to navigate. Many people feel like they’re supposed to know how to manage it all from day one. That’s not how we work. We sit with you, walk through it together, and focus on what actually works in your life. Need help finding a therapist? Sorting out a service agreement? Understanding your budget? We do that too—without the jargon, without the overwhelm.
This isn’t a service menu—it’s support, grounded in daily reality. If there’s something that’s becoming hard to manage, or a gap you’re trying to close, we’re here to help fill it—with care, not conditions.
Support shouldn’t feel awkward. It shouldn’t feel like a stranger stepping into your home and checking off tasks on a list. At Support Network, we know that finding the right support worker isn’t just about availability—it’s about connection. The right fit doesn’t happen by chance. We make it part of how we work, right from the beginning.
We’ve seen what happens when the match isn’t there. Families carry extra weight. Participants feel misunderstood. Support feels like a job, not a relationship. That’s not what we want for anyone. You deserve more than someone who just shows up—you deserve someone who gets you.
That’s why we don’t send workers out based on rosters alone. We listen. We ask the questions that actually matter: What makes you feel comfortable? What kind of personality works well with yours? What’s been hard before—and what’s something that’s worked? These aren’t tick-boxes. They’re starting points for building trust.
When a support worker understands the person they’re working with, things settle. Routines start to feel smoother. Communication becomes easier. There’s less explaining, fewer misunderstandings, and more room for comfort. A good match doesn’t just help with daily tasks—it makes the whole experience better.
Skills and training are essential. But so are patience, warmth, and knowing when to step in—or when to give space. Our team looks for all of it, not just the credentials.
You’re not locked into anything with us. If something’s not working, we change it. If your needs shift, we adjust. You can try out different team members until you find someone who feels right. And when you do, you don’t just get a support worker—you get consistency, familiarity, and peace of mind.
We support participants whether they’re plan-managed, agency-managed, or fully self-managed. Some want more say, some want less paperwork. We work with both. You decide how much control you want—we’ll support you either way.
We’re not offering a random list of workers for you to scroll through. We’re offering a team that’s built with care, and matches shaped around the person—not the shift.
Because in the end, it’s not just about tasks—it’s about how it feels to have someone in your space. We never forget that. And we take pride in getting that part right.
When families look for disability support, they’re not just looking for help—they’re looking for relief. For a team that won’t complicate things. For someone who’ll show up on time and stay long enough to make a difference. At Support Network, that’s exactly what we aim to provide: practical, people-first care that eases the weight and fits naturally into everyday life.
Support shouldn’t ask you to bend your life around it. It should fit in—quietly, reliably, respectfully. We’ve built our services to do just that. No two families manage the same way. No two people live the same day. That’s why we listen first, and plan around you—not the other way around.
We know how frustrating it can be to wait weeks for a start date or get lost in layers of admin. That’s not how we work. Our team acts quickly, speaks plainly, and steps in without the back-and-forth that drains your time and energy.
What we offer isn’t rigid. It bends with you. Grow with you. Adjusts when your world shifts.
We don’t see these as extra features—they’re just how support should be done:
These aren’t promises we try to keep. They’re what we deliver—every day. Because families shouldn’t have to chase support. They should feel it, right where it’s needed most.
That’s why so many in Drouin turn to us—not because of a brand or a pitch, but because our work speaks for itself.
Support is more than just showing up—it’s about showing up in a way that feels right. For many people, that means being understood without having to explain every detail. At Support Network, we believe care works best when it respects the rhythms, values, and ways of life people already live by.
Culture shapes everything—how we speak, eat, celebrate, grieve, and connect. When those things are ignored, support can feel distant or even uncomfortable. That’s why we take the time to match participants with carers who don’t just assist—they understand.
We listen carefully. Some people need a carer who speaks their language. Others feel safer with someone who knows their faith, traditions, or how certain foods are prepared. These are not minor details. They’re part of feeling safe. Feeling seen. Feeling at ease in your own space.
Here are just some of the cultural backgrounds we support through our matched care workers:
This isn’t about ticking off a box. It’s about doing care the right way—from the inside out.
When someone feels at home with the person supporting them, everything shifts. There’s less tension. More trust. And most importantly, a stronger sense of self. That’s what we aim for—always.
Eligibility can feel confusing, especially when dealing with both disability and aged care systems. We’re here to help make it clearer. If you or someone you care for is living with a disability, has NDIS funding, or needs assistance with daily activities, you may be eligible. Whether it’s short-term respite, in-home care services, or long-term community access support—we’ll walk you through what’s possible and how to apply, step by step.
Personal care is about dignity and comfort. We support with daily living tasks like bathing, grooming, toileting, dressing, and mobility. But we don’t treat these things as chores—they’re essential parts of daily life, and we handle them with professionalism and respect. Every person has different preferences and communication styles, and we match our support to what feels right for you.
No two people have the same day-to-day life. That’s why we never offer cookie-cutter support. We build personalized care plans that reflect each person’s goals, routines, and care needs. From supporting basic life skills to advanced care requirements, everything is shaped around what works best for the individual—and reviewed regularly to adapt as needs change.
As a trusted disability service provider, we don’t assign support workers based on availability alone. We consider cultural backgrounds, communication preferences, health needs, and personalities. You can absolutely meet or speak with your potential support worker before support begins—we believe the right match makes all the difference.
Yes, we do. Supporting someone in their home includes everything that makes daily life easier and healthier—meal prep, planning nutritious options, and even shopping if needed. Whether it’s culturally specific meals or just getting help following a doctor’s advice, our team knows how to make food both accessible and comforting.
Our work goes beyond the basics. We offer a wide range of supports—community access, help with household tasks, medication prompts, support with appointments, and assistance with daily activities like laundry or meal planning. For those in need of community nursing care or more advanced care, we help arrange appropriate services through our team or trusted partners.
Absolutely. A good disability care plan includes more than home-based help—it includes community. Whether it’s through our Community Hub, social activities, classes, or support with outings, we help supported people stay involved, connected, and seen. This isn't just social—it's essential for wellbeing.
Yes, we provide access to respite homes for individuals who need a temporary, supportive environment. This is especially helpful for family carers needing a break, or when someone is transitioning from hospital or another living arrangement. Our respite options are comfortable, safe, and focused on maintaining a sense of routine and familiarity.
We take feedback seriously—whether it comes from participants, families, or allied health professionals. Every care provider in our team is regularly reviewed, trained, and supported. We don’t just meet standards—we aim to exceed them. Our goal is always to improve someone’s quality of life, not just maintain it.
We don’t aim to be the biggest. We aim to be the most responsive. What sets us apart is our deep focus on human connection, flexible service models, and quick start times. We’re a disability service provider that understands the daily pressure families feel—and we work to reduce it, not add to it.
Yes, we work across age groups. For those needing aged care services, including aged care concierge support or home-based personal assistance, we provide tailored services that meet both the practical and emotional needs of older adults. Whether through Disability Service & Aged Care Support or a focus purely on age care, we treat each person’s life with care, not categories.
We’re trained to work with a variety of communication styles—from verbal and non-verbal cues to assistive devices. We take time to learn what each person responds to and adapt as needed. It's never about rushing through a task—it’s about understanding the person behind the need.
Yes, skill-building is a huge part of what we offer. Whether it’s learning how to cook, clean, manage a schedule, or handle transport—we provide consistent, encouraging support. Helping people gain independence, no matter how small the step, is part of building a fabulous life, not just meeting a service goal.
Life changes—and so does support. We regularly review personalized care plans to make sure they still match current needs. Whether it’s a shift in health, a new living arrangement, or a change in mental wellbeing, we update services quickly and with care.
We know waiting is hard when you need help now. That’s why we prioritise quick onboarding and start-up. From the first conversation, we move quickly to understand your needs, suggest a tailored plan, and begin matching you with the right team. We’re not here to delay—we’re here to help you move forward.
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