Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a Support Worker or Approved Provider you can trust.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
We provide liability insurance for Support Workers. Click here for more info.
Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Navigating daily life with a disability shouldn’t mean giving up control or comfort. In Tweed Heads, people living with disability deserve more than box-ticked services—they deserve tailored support that adapts to them, not the other way around. That’s what true disability support looks like. And that’s the direction we stay committed to.
Support isn’t just about tasks. It’s about presence. Whether at home or out in the community, the right support empowers individuals to take part in the life they choose—with more ease, more confidence, and more say in the decisions that shape their day. It’s not a system-first mindset. It’s people-first.
We understand the local rhythm—the familiar routes, the community events, the small shops, the parks, the unspoken comfort of being close to home. That kind of understanding goes beyond paperwork and shifts; it’s about building continuity and trust into every part of the support process.
Whether you’re an NDIS participant or just exploring your options, what matters most is knowing that your care team will show up reliably and understand you—not just your plan. That they’ll know when to follow your lead, and when to step in. At Support Network, that’s the standard we hold ourselves to—not because it’s policy, but because it’s right.
We work with qualified, trained professionals who offer individualised support across all areas of daily living—personal care, social participation, assistance with transport, and more. And we don’t treat those services as a checklist; they’re starting points for building support around how someone lives, not just what they need done.
As a registered NDIS provider, we operate with full compliance, but we never let the framework overshadow the person in front of us. If you're in Tweed Heads and looking for support that fits—not forces—a life of more ease, we’re here to talk.
Living with a disability often means needing support for everyday tasks—but that support shouldn’t feel forced or overly structured. It should ease the pressure, not add to it. Our role at Support Network is to offer practical help that fits around your day, not the other way around.
Whether it’s getting ready in the morning, getting out into the community, or keeping on top of appointments and meals, we provide NDIS support services that quietly keep life moving forward. The aim isn’t to take over—it’s to stand beside you so that daily living feels smoother, safer, and more in your hands.
Our team works with people across Tweed Heads and nearby areas. We understand what it means to show up consistently, offer reliable help, and let individuals stay in control of how their support looks and feels. Our services are grouped below, so you can see how they fit into everyday life—not just how they sound on paper.
The basics are never “basic” when they build the shape of your day. We help with everyday needs so you can live with more ease at home.
This kind of support helps keep stress low and routines in place.
When it comes to healthcare, things can quickly feel complicated. We simplify that with professional, at-home care and therapy options that support your wellbeing.
We bring in the right people—without making it feel clinical.
A home should feel safe and easy to move around in. If it doesn’t, that’s where we come in.
We help turn spaces into places that work for your comfort and access.
Everyone deserves the chance to grow, connect, and take part in life outside the home. Our team supports people as they build confidence and routine in the community.
This kind of support builds trust, not dependency.
No one needs the added stress of missed appointments or skipped meals. These are simple things—but they matter.
We help make sure small things don’t pile up.
Dealing with the NDIS can feel like a job in itself. We help you stay on top of the details.
We manage the paperwork so you can focus on what actually matters to you.
Our support is built around your day, your space, and your pace. No two people need the same thing—and that’s exactly how we approach our services. If something needs to be done differently, we adapt. It’s not about pushing our way in—it’s about stepping in when it makes life easier.
Finding support isn’t just about filling a shift. It’s about choosing someone who fits—not just with the tasks, but with your routine, your personality, and the way you like things done. That’s not always easy, especially when you’re working through agencies that feel rigid or impersonal.
Many families and participants in Tweed Heads struggle with this exact thing—how to find someone trustworthy, consistent, and easy to be around. That’s why we believe the approach matters just as much as the services themselves.
With traditional support agencies, you're often handed whoever’s available. There’s little choice, less flexibility, and even less say in how your care is delivered. Shifts get filled, but they don’t always fit.
Independent support workers, on the other hand, offer more flexibility—but they also come with added pressure to manage everything yourself: bookings, payments, safety checks, and more. That can quickly become overwhelming.
That’s where Support Network bridges the gap. We offer the flexibility and choice of independent support workers, without leaving you to juggle everything alone.
We help you hire in a way that feels personal, not clinical. Through Support Network, you stay in control—choosing who comes into your home, setting your schedule, and deciding how support is delivered. You’re not locked into rigid agency systems, and you’re not left doing all the paperwork yourself either.
It’s support on your terms, backed by a platform that handles the behind-the-scenes work—so you can focus on finding the right fit, not managing the stress.
We’ve built our service around what actually helps—and what doesn’t. Here’s why so many in Tweed Heads choose Support Network to manage their NDIS support:
The process feels more human—because it is. You're not a client number, and this isn't a one-size-fits-all service. It's a platform built around real people, real needs, and real flexibility.
When care is delivered without cultural understanding, it can feel distant—no matter how well it’s planned. For many people and families, comfort comes not only from routine but also from recognition. That includes being heard in your own language, seeing your values understood, and having your traditions respected.
We help make those things part of everyday support. We know that familiarity can ease stress, especially when someone is already adjusting to new care. That’s why we offer caregivers who don’t just follow the schedule—they understand the person. Whether it’s how meals are prepared, how communication is handled, or simply sharing a cultural background, these details matter.
We support connections with workers who reflect the communities we serve. Through our platform, you can access:
This isn’t a separate service—it’s part of how we make care personal. When there’s cultural understanding, support feels more natural, and trust builds faster. Our goal is not just to assist—but to do so in a way that helps people feel safe, seen, and genuinely respected.
Eligibility isn’t always clear, especially when needs fall between physical, mental health, and social support. If you’re an Australian citizen living with a permanent disability or you support someone who is, we recommend going through a basic eligibility checklist. This will help determine if support is available through the NDIS or another pathway. If there’s still confusion, our team can help walk you through the steps without pressure or assumptions.
Mental health isn’t always visible, but it impacts daily life in very real ways. At Support Network, we don’t separate mental health from disability care—it’s all part of understanding the person. Our services include support with daily living activities, routines, social interaction, medication management, and community access. What’s offered depends on the individual, not a checklist.
Yes, and we think this part of support is too often overlooked. For many people with disability, especially in multicultural communities, having a support worker who shares their language or cultural background makes a big difference. It’s not about preference—it’s about trust, communication, and feeling at ease. We work hard to connect individuals with qualified support workers who reflect those needs.
We assist with a wide range of daily living activities—everything from getting ready in the morning to meal prep, medication reminders, hygiene routines, and light household tasks. But beyond that, we look at how someone spends their day. Whether it’s recreational activities, learning a new skill, or just getting outdoors, we help support a fuller, more independent life, not just a routine.
Yes. We provide school care and out-of-school support tailored to a child’s specific disability requirements. This might include help with transport, assistance during school hours, or support at home in the afternoon. Each child’s situation is different, so we don’t take a one-size-fits-all approach. Instead, we offer a personal service that works with the family’s goals.
Absolutely. Through our connections with Disability Employment Services and community programs, we can assist individuals who want to work, volunteer, or gain experience. We understand that meaningful employment is more than income—it’s identity, purpose, and routine. Whether someone is just starting out or looking to return to the workforce, we help create steps that feel realistic and achievable.
Yes. Independent Living doesn’t always mean living alone. It means living with choice, stability, and enough support to be involved in your daily routine. Many people receiving disability care services live with family, and our workers are there to complement—not replace—natural supports. We work alongside families to ensure everyone feels included, respected, and supported.
Community participation looks different for everyone. For some, it’s attending a class or group activity. For others, it might be going to the shops, visiting family, or enjoying recreational activities. We focus on what feels comfortable and enjoyable—not what looks good on a schedule. Through consistent Community Access support, we encourage people to stay connected in ways that feel right for them.
All of our team members are qualified support workers, trained in first aid, medication management, manual handling, and understanding the needs of people with different types of disability. But qualifications alone aren’t enough—we look for compassion, patience, and the ability to listen. That’s what turns care into support, and a service into a relationship.
Yes. Many individuals we support need reminders, supervision, or help administering medications as part of their daily routine. We ensure medication management is handled safely and respectfully by trained professionals. It’s part of our wider focus on maintaining health, dignity, and daily rhythm—especially for those managing complex health needs.
We can support access to short-term accommodation when it’s needed—whether it’s respite for a family, a change of living situation, or a temporary plan due to health or safety concerns. Our team also works with long-term accommodation services when more stable housing is required. If you’re not sure what’s available, we’ll help you explore it without pressure.
Yes, and you should. Trust is everything in disability care. We allow people to browse profiles, speak with workers before committing, and swap or adjust their team over time. We don’t believe in forcing fits—your home, your comfort, your call.
We don’t define independence as doing everything alone. We define it as having the tools and support to live with choice and stability. That could mean doing more tasks on your own, or it could mean having the right help in place so you can focus on other parts of life—relationships, rest, or work. Our disability support services are designed around those individual goals.
Your needs should shape the support—not the other way around. We regularly check in with the people we support to make sure services still fit. Whether it’s a change in daily activities, health, living situation, or goals, we can adjust your supports accordingly. Support should grow with you—not stay fixed.
We believe care should be personal, not clinical. That means focusing on real relationships, cultural understanding, flexible delivery, and services built around the individual—not the system. With a wide range of disability support options, culturally aligned workers, and a platform that gives you choice without the paperwork stress, we aim to make support feel like it belongs—not like something imposed.
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