Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a Support Worker or Approved Provider you can trust.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
Please get in touch if you have any questions or concerns
We provide liability insurance for Support Workers. Click here for more info.
Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
We save you money, so you get more care
We strive to provide leading Clinicians
To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
Our system handles the payment process and admin, making things easier for you.
We make it easy for you to connect with the right care and support worker for your family. Start looking for someone today.
Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
There’s something powerful about feeling understood—especially when you’re navigating life with a disability. Support isn’t just about routines or paperwork. It’s about finding people who show up in a way that feels right. Support Network steps in where it counts—at home, out in the community, and wherever life unfolds—to provide care that doesn’t feel like a service, but more like a steady presence.
We understand how important it is for individuals to hold on to their independence while having the right team backing them up. That’s why we don’t follow a script. Every person has their own rhythm, and our role is to walk with them, not ahead of them. Whether someone needs help starting the day, joining a local group activity in Newcastle, or simply getting to appointments, our support workers are there—not just trained, but genuinely involved.
Being an NDIS-registered provider is only part of the picture. What matters more is how that shows up in real life. It means the professionals who step into your home or walk beside you in the community are held to a standard of both skill and care. And because our team is made up of locals who know Newcastle inside out, there’s no need to explain what’s nearby, how transport works, or where the best community meetups are happening. That local insight makes things smoother and more personal.
We know that families and participants alike are looking for support that adapts—not just to the NDIS plan, but to real-life changes and needs that evolve week by week. That’s why flexibility isn’t something extra—it’s built into how we work. Whether the support shifts from a few hours a week to daily visits, or life simply takes a turn, we adjust without making it feel like a big deal.
Support Network focuses on care that empowers without overwhelming. You’ll notice it not in how loudly we speak about what we do—but in the quiet reliability of our actions. The goal is never just to provide disability support services. It’s to be the kind of presence that fits into life in a way that feels natural, dependable, and genuinely supportive.
Read more
Support Network works quietly in the background so people with disability can stay focused on the things that matter. For us, disability support is not about doing more—it’s about doing what’s needed, at the right pace, in a way that lets someone feel capable, not dependent. Our services are shaped around real, everyday pressures and designed to take the edge off routines that often become overwhelming.
We’ve spent years working closely with individuals and families across Newcastle. What we’ve learned is that every person wants different things, but nearly everyone values consistency, patience, and support that fits into their life—not the other way around. That’s why we don’t offer support from a distance. Our workers are present, hands-on, and tuned in to what each person needs from day to day.
Whether someone is living alone, with family, or in supported accommodation, the right support makes a difference—not just in how a day runs, but how a person feels within it. Below is a closer look at the areas where we walk alongside, step by step.
These are the parts of the day where many people feel most vulnerable. We approach these tasks with quiet respect, never rushing or overstepping.
These are the things we don’t often talk about—but they matter, and we treat them that way.
When care stays close to home, people feel more at ease. We work with trusted professionals to bring the right care to the right place.
Our involvement helps create stability around health—not disruption.
The physical environment should never be a barrier. We help remove obstacles so people can move through their space—and their life—with more ease.
These supports often go unnoticed, but their impact is immediate and lasting.
Support Network offers more than practical help—we make space for growth. That includes stepping out into the community, building confidence, and discovering new skills.
It’s not about pushing someone forward. It’s about walking beside them until they’re ready to step ahead.
Some days are smoother when the basics are handled with care. We keep routines intact by making sure people are well-fed and well-connected.
This kind of support isn’t small—it holds a day together.
The paperwork side of NDIS can become confusing fast. We take that weight off so that individuals and families can focus on living—not managing.
Our role is not just to organise—it’s to make sure everything runs quietly, so life can carry on without added stress.
Support Network doesn’t offer promises—we offer presence. Through each service, our aim is steady: to make daily life feel less complicated and more balanced. Every task we take on is done with care, attention, and a deep understanding of what true support looks like in real life.
Finding the right support worker isn’t just a matter of availability. It’s about connection—someone who listens, understands, and respects how a person wants to live. For families and individuals alike, this search can be one of the most personal decisions made through the NDIS. We know how much thought goes into this choice, and we’ve built a system that puts that control back where it belongs—with the individual.
There’s a clear difference between working with a traditional agency and choosing your own support worker. In agency models, support can often feel generic, with little room to build meaningful relationships. Staff rotate frequently, decisions are made from a distance, and clients are often left adjusting to someone new just when they were getting comfortable. That sense of inconsistency isn’t just inconvenient—it can be exhausting.
What many don’t realise is that NDIS gives people the freedom to take another path.
Support Network offers a way forward that feels personal—not clinical. Individuals can browse, meet, and choose their own support workers. Every interaction begins with a conversation—not a roster. That means the people providing care aren’t strangers assigned to a shift. They’re chosen because something clicked—values aligned, personalities fit, goals matched.
Self-management or even using a plan-managed approach through Support Network creates that space. You don’t have to explain your needs again and again. You don’t have to wait weeks for adjustments. When something needs to shift, it’s a conversation—not a process.
This isn’t just more flexible. It’s more human. The care feels steady because the connection feels real.
With Support Network, the platform is simple, and the control stays in your hands. Families and participants can reach out to support workers directly, set preferences, and decide who feels right—before any commitment is made. It turns the hiring process into something thoughtful rather than rushed.
We don’t step in to decide—we step in to support. Whether that’s helping with coordination, guiding families through interviews, or ensuring qualifications are verified and current, the backbone of the system is trust. And in Newcastle, where community ties run deep, that kind of trust matters.
Support should never feel like something that just happens to you. It should feel like something you helped shape. That’s exactly what this approach allows—care that’s shaped by choice, strengthened by consistency, and built on relationships that actually last.
Support Network offers something different—support that moves with you, not around you. Rather than following fixed agency systems, we’ve shaped our approach to give individuals and families more control, more say, and more room to breathe. From the very first step, everything is designed to feel personal and practical. You don’t have to chase answers or settle for whoever’s next on the roster. You decide who supports you, how they do it, and when it fits best.
Here are some of the reasons people across Newcastle continue to trust our way of working:
This way of working doesn’t just offer a better structure—it creates a stronger sense of trust. And from that trust, real support begins to take root.
Feeling understood can change the way care is received. It’s not always about the task—it’s often about the person who’s there to help. When someone speaks your language, knows your customs, and respects your way of life, support becomes something you can trust more easily. It feels familiar. It feels right.
Support Network makes this possible by connecting individuals with culturally aligned caregivers across Newcastle. The people we work with come from many backgrounds, including Arabic, Bangladeshi, Indian, Filipino, Vietnamese, Chinese, Korean, Greek, Italian, Spanish, Turkish, and African communities. That kind of diversity means people are more likely to find someone who understands both their needs and their culture.
This kind of match does more than ease communication. It helps reduce tension. There’s no need to explain what’s normal, what’s sacred, or what’s preferred. The support just fits, quietly and respectfully.
That’s how our care becomes personal—not just because of what we offer, but because of who we send. Cultural understanding isn’t added on. It’s part of the way we work—because comfort, dignity, and respect begin with being known.
Support should never feel out of reach. If you’re in Newcastle and looking for help that truly fits your life, Support Network is here to step in where it matters. Whether it’s about daily activities, changing living arrangements, or finding someone who simply understands, our team is ready to listen and guide you through.
No one should have to face these decisions alone. Our role is to walk alongside you—to help you feel steady, informed, and supported. You’ll speak with real people who understand how to work with the NDIS, who can connect you to experienced support workers, and who will make sure your path forward reflects your needs—not someone else’s checklist.
From the start, we focus on giving you more than services. We aim to build trust, create space for your choices, and provide support that holds up—not just once, but over time. Get in touch with us today. Let’s talk through your situation and see how we can support a more stable, confident step forward into independent living and a better quality of life.
Read more
We can help you check what supports you might be able to access. The eligibility criteria depend on your personal circumstances, and we take time to understand each situation before giving advice.
We offer a wide range of supports in Newcastle, from in-home help to community participation. That includes personal care, therapy assistance, help with routines, and more long-term support plans.
Yes. You’ll have the chance to speak with a worker before anything starts. The match matters—this way, you have a say from the beginning.
Yes, we do. We connect individuals with workers from various backgrounds, including Arabic, Bangladeshi, Indian, Filipino, Vietnamese, Chinese, and others. It makes the care feel more natural and respectful.
Yes. We support people living with a psychosocial disability by focusing on structure, relationships, and steady guidance—always shaped around the person’s pace and comfort.
Absolutely. We assist with household tasks like cooking, laundry, cleaning, and daily upkeep. These tasks are approached with care, and we adjust based on what you’re comfortable with.
We only work with experienced staff who have been fully screened. We also provide regular training so they can keep offering support that is both safe and respectful.
Yes. We support people in learning life skills, building habits, and working toward independent living—whether that means managing money, preparing meals, or travelling on their own.
We have access to behaviour support specialists who can work closely with you or your loved one. Plans are created carefully, after listening to what has and hasn’t worked in the past.
Yes, always. We don’t work off fixed templates. Support is shaped around your preferences and what makes your days more manageable—not around someone else’s routine.
Yes. Our carers can support you in joining social activities, outings, or events. These shared experiences often help build meaningful connections and reduce isolation.
We do. Skill building is a big part of what we offer—whether it’s learning to cook, use public transport, or manage your time. Our support is about steady growth, not pressure.
That’s at the core of our work. We aim to create a supportive environment where people feel safe enough to try, ask, and decide. It’s not just about what’s done—it’s about how it feels.
Not always. We can support people in applying for NDIS or even offer private support if needed. Our team is here to talk through whatever stage you’re in.
Every step is designed to protect the person’s dignity and comfort. We focus on quality care that’s consistent and honest—built around what’s helpful, not just what’s available.
We aim for consistency. Most people work with the same person or a small team. That way, the support builds trust instead of feeling like a service that resets every time.
Our coordinators of supports work behind the scenes to ensure things are running smoothly. Whether it's adjusting schedules or linking services, we stay involved so you don’t have to juggle it all.