Disability Support Services Townsville

Daily Living & Personal Support

Some people need a hand starting their day. Others just need someone nearby to assist with the basics. We help with:

• Showering and getting dressed
• Personal hygiene and grooming
• Cleaning up around the house
• Doing the laundry
• Handling tasks that have built up over time

Our carers work at your pace and respect your space. We don't rush. We don’t cut corners. We come in to make sure things get done the way you like them.

Health & Therapy Services

Managing health can feel like a full-time job. We bring in the right people to keep things simple. We support with:

• In-home nursing care for medication or wound support
• Help from allied health professionals like physiotherapists, occupational therapists, or speech pathologists
• General health monitoring for ongoing conditions

You don’t have to chase different appointments or providers. We help bring it all together in a way that works for you.

Home, Mobility & Access

Everyone deserves to feel safe and comfortable at home and to move through the world without barriers. We assist with:

• Modifying the home to suit your needs grab rails, ramps, adjusted bathrooms
• Setting up assistive technology that makes everyday tasks easier
• Help with vehicle changes so you or your family can get around safely
• Support for those in or applying for Specialised Disability Accommodation (SDA)

We take the time to understand what helps not just what’s available.

Community & Skills Development

Being part of a community isn’t just about going out, it's about feeling connected. We support:

• Social outings, events, and everyday interaction
• Learning new skills like money management, digital access, or using public transport
• Job coaching and help finding work that fits
• Education support for children, teens, and adults

These aren’t extras, they're essentials. Everyone deserves to build skills and stay connected in ways that feel meaningful.

Meal & Transport Support

It’s the small things that make the days run smoother. We step in wherever needed. We help with:

• Preparing simple, nutritious meals
• Transport to doctor’s visits, social groups, work or school
• Support with errands, forms, and life admin tasks

Even if it’s just getting to a community class or doing a weekly grocery run, we make it easier and less stressful.

Plan Management & Coordination

NDIS plans can be overwhelming. That’s where we come in. We assist with:

• Reviewing your goals and updating your plan
• Helping with budgets, invoices, and service bookings
• Linking you with new providers or supports if your needs change
• Support coordination that keeps things running smoothly

It’s not just about paperwork it’s about making sure the plan actually works for your life.

Hire the Right Disability Support Worker in Townsville

Finding the right support worker isn’t always easy. It’s not just about availability or experience, it's about trust, consistency, and feeling comfortable with the person who’s stepping into your everyday life. Many families in Townsville have told us the same thing: they’re not looking for just anyone, they're looking for someone who understands how to work with them, not around them.

We know it takes time to build trust. That’s why our way of doing things gives you more say in how, when, and by whom support is delivered.

Choosing People, Not Just Services

There’s a big difference between having someone assigned to you and choosing someone yourself. Traditional disability support models often leave people with rotating staff, unfamiliar faces, and rigid schedules. It can feel impersonal.

When you work with Support Network, you stay in control. You can meet potential support workers, have a say in who visits your home, and feel confident that you’re working with someone who respects your boundaries, your goals, and your way of doing things. Our support workers don’t just tick boxes, they take the time to get to know you and your routines.

This isn’t about getting someone to help for an hour, it's about building a working relationship that feels natural and steady. Some people prefer support workers who are warm and chatty, while others want someone who steps in quietly and helps get things done. Either way, the choice should be yours.

Keeping Control Through Flexible Options

More people in Townsville are choosing to self-manage their NDIS supports or work with teams like ours that offer real flexibility. You don’t need to go through a large agency just to get reliable help.

Support Network offers a simpler path:

• You decide who works with you
• You choose when and how support is delivered
• You remain in control of how things are run

Whether you want help just a few times a week, or need consistent daily support, we make the process more personal. You’re not locked into set times or fixed rosters. We work around your needs, not the other way around.

Why Choose Support Network?

Support Network doesn’t follow a one-size-fits-all way of working. What we offer is shaped around the person, not the paperwork. For people living with disability and the families who walk alongside them it matters who shows up, how they work, and whether they truly understand what’s needed. That’s why we’ve kept our approach clear and practical. No complicated steps. No long waits. Just the kind of help that fits neatly into daily life and gives you more room to focus on what matters most.

Here are a few reasons why many in Townsville choose to work with us:

• Flexible hours that work for you We don’t ask you to fit into fixed rosters. You tell us when support is needed, and we help arrange it around your routine. Early mornings, quiet afternoons, or just certain days of the week it’s your call.
• Safety checks for peace of mind Before anyone joins your team, we make sure the right checks have been done. This includes police clearances, working with children checks (if needed), and reference reviews so you’re not left wondering who’s walking through the door.
• Support with admin, invoicing, and setup Not everyone wants to deal with forms and funding details. We help manage those parts whether it’s registering a worker, handling payments, or updating details. You still make the choices; we just help carry the load.
• Lower fees = more value from your funding Our service keeps costs low without cutting corners. That means your plan stretches further, and you’re able to use your budget on more of the things that make a real difference.
• Stay in charge of your own support team You decide who provides your care. You’re not sending someone unfamiliar each week. You meet your workers, build your team, and know exactly who to expect when the doorbell rings.
• Easier to find the right cultural and personality match The right fit goes beyond qualifications. We make it easier to find a support worker who understands your values, your background, and your way of doing things whether that’s shared language, culture, or simply a calm, steady approach to care.

With Support Network, the goal is simple: give people the freedom to build support on their own terms without the confusion, without the pressure, and without losing control of what matters most.

Culturally Aligned Caregivers in Townsville

Support feels different when there’s understanding behind it. At Support Network, we know that care is not just about routine tasks, it's about being seen, heard, and respected in ways that reflect who you are. That’s why we take the time to connect people with support workers who not only have the right experience but also share cultural backgrounds, language, and values.

When there’s familiarity in the way someone speaks, cooks, greets you, or observes daily traditions, it makes a quiet difference. It brings ease to the day. It reduces stress. And it helps build real trust between the person receiving care and the one giving it. It also means families can feel more confident knowing their loved ones are understood in more ways than one.

Support Network offers a wide range of culturally aligned caregivers across the Townsville area. We currently provide Arabic, Bangladeshi, Cambodian, Chinese, Greek, Guyanese, Indian, Indonesian, Italian, Nepalese, Spanish, Thai, and Vietnamese support workers. These are people who come with more than just skills; they bring an understanding of cultural customs, religious practices, and family expectations that can often go unspoken.

This is one of the many ways we make support more personal. Because for us, it’s not only about care, it's about comfort, respect, and knowing that someone truly understands where you’re coming from.

Contact Us

Support Network offers more than just support—we offer understanding, flexibility, and a caring team that puts people first. Whether you’re looking for ongoing support services, short-term care, or help on an occasional or as-needed basis, we’re here to guide you through your options.

Our experienced team works across a wide variety of needs, providing access to a comprehensive range of disability support services, from meal preparation and medication management to social and community involvement. As a registered provider, we’re committed to delivering personalised care that creates a positive impact on the lives of people we support.

We also support adults with physical disabilities, mental health conditions, and those looking for more independence through Disability Employment Services or broader Community Support Services. Whether it’s aged care services, help with daily routines, or building social connections, you’re not alone in this.

For more information about our person-centered support services, reach out to us during business hours and speak with someone who genuinely listens. You can also ask about our mobile services, interdisciplinary health service partnerships, and how we create accessible support services that work for real life.