NDIS Plan Management without the hassle of paperwork
Australia-wide support • Registered & unregistered providers welcome
to you or your support budget
NDIS Provider
metro, regional & remote
providers welcome
We handle the paperwork so you can focus on what matters most.
Invoice arrives
Your provider sends the bill straight to us — not to you.
We check it
We confirm it's in budget and priced within NDIS limits.
You get a heads-up
See it in your portal. Query anything that looks off.
Provider paid
Usually within a few business days. Budget updated automatically.
Choose the best support providers that meet your needs
Whether you’re in the suburbs of Melbourne or Regional Victoria, our skilled plan managers are ever ready to work with you, your support coordinators, and service providers to ensure that your funding is accurately managed every week in and out.
Many NDIS plan participants find the NDIS plan system overwhelming, and our role is to take off the tracking burden while letting you enjoy complete visibility over your funds. Compared to agency-managed participants, our plan-managed participants can work with both registered and unregistered service providers. Our offer gives you a great advantage when choosing your support providers and community services.
No matter the distance, our support team manages your plan accurately, ensuring every payment is processed efficiently while helping you stick to your budget throughout your plan period.
Plan Management that's simple, transparent and genuinely helpful.
Providers paid quickly so your supports keep moving.
Easy-to-read statements and a clear view of your budget.
We keep accurate, organised records and handle audits.
Fast answers from a local team who knows the NDIS.
of NDIS participants use a plan manager for some or all of their funding — by far the most popular way to manage a plan.
the monthly plan management fee set by the NDIA for 2025-26 — paid from a separate part of your plan, never from your support budget.
out of your own pocket. The set-up fee was removed entirely from 1 July 2025.
A team that keeps your funding organised, your providers paid and you in control.
We receive and pay invoices promptly.
Regular updates and clear statements.
Plain-English monthly statements that make sense.
We manage the financial admin and records.
Use any NDIS registered or eligible unregistered provider.
Friendly local team, fast answers, no call centres.
Plan management is funded separately through the Improved Life Choices funding category within your NDIS plan. That means that the funding is available for your capacity building goals and therapy supports.
If plan management is not an option in your plan, you can simply request it during your NDIS plan reassessment. We are more than happy to explain the entire process and answer any questions.
Understand the differences and choose what's right for you.
| Feature |
Support Network Plan Managed Most popular - choice of participants
|
Self-Managed | Agency Managed |
|---|---|---|---|
| Who manages payments? | Your chosen Plan Manager | You | The NDIA |
| Pays provider invoices | |||
| Can use registered providers | |||
| Can use unregistered providers | |||
| Paperwork for you | Low | High | Very High |
| Best suited for | Flexibility with less admin | Confident managing finances | Hands-off, NDIA manages |
Not happy with your current plan manager? Moving over is easier than you think — and costs you nothing.
You reach out and let us know you'd like to switch.
We handle cancelling with your current plan manager.
Your providers keep getting paid and budget stays on track.
We make it easy for you and your participants.
Yes, our NDIS plan management is available to participants living around Melbourne or Regional Victoria; you don’t necessarily need to live in the city to enjoy the benefits of our services. Our team provides the same effective support to all of our clients regardless of their distance.
Yes. The National Disability Insurance Scheme is a national program by the Australian government, and the plan management is the same across the country – the same $104.45 monthly fee. Whether you are in Melbourne or elsewhere. Nothing changes about how it works.
No. Plan management is funded by the NDIA program through the Improved Life Choices category in your plan, so the payment is not out of your budget. There are no hidden costs or fees.
If the plan management option is not yet included in your NDIS, you can request for the plan management option at your meeting or reassessment.
Not sure on how to get started? Call us on 1300 671 931, and we will be more than happy to answer all your questions.
Yes, you can switch whenever you want, and you don’t need to wait for reassessment. We handle the transition with your previous plan manager and service providers, so there will be no need for worry. Our support team is here to guide you through the switch, and make everything as seamless as possible.
If you have a support coordinator, we are delighted to work with them to ensure that your support services are smoothly delivered. While your support coordinator helps you get the right and best services so you can achieve your goals, we manage the financial side of your NDIS plan, so you can have a seamless experience.
We often educate NDIS plan participants on how to avoid overspending when they start their plans. Every time we receive an invoice, we notify you so we can start the processing. Whether you spend above your budget, or the service provider sends a higher claim above the price limits, we handle everything.
Ideally, record keeping is the job of your plan manager, however, it is not a totally bad idea if you want to keep copies of your receipts and invoices.
No. You do not have to be tech savvy to work with us. Our participants are allowed to inform us about their preferred mode of communication, which can either be via phone, email or the client portal.
Yes. Your plan manager will ensure that you have all the accurate financial records, and also ensure that your NDIS funds are used accurately, and also provide all the answers you need about your spending history.
There is a high chance that this will not happen, because our plan managers are efficient and skilled. Too many times, incorrect invoices come from the support provider asking to claim beyond the agreed negotiation. After you see the notification, please inform your plan manager so get the issues resolved.
When your plan gets renewed, you will continue to experience the same support we gave you. Whether it is an old plan or a new plan, your funding is secured, and finances will be accurately managed.