Are you tired of chasing invoices and trying to keep track of your budget, when you could be concentrating on achieving your NDIS goals? We can manage all of the administrative work related to your NDIS plan, so you can get back to doing what matters.
Australia-wide support • Registered & unregistered providers welcome
to you or your support budget
NDIS Provider
metro, regional & remote
providers welcome
We handle the paperwork so you can focus on what matters most.
Invoice arrives
Your provider sends the bill straight to us — not to you.
We check it
We confirm it's in budget and priced within NDIS limits.
You get a heads-up
See it in your portal. Query anything that looks off.
Provider paid
Usually within a few business days. Budget updated automatically.
We support participants from Newcastle, Lake Macquarie, Maitland, Cessnock, Port Stephens and all areas of the Hunter region, and we can help people anywhere in NSW. Being in a regional area doesn’t mean your choices will be limited to registered NDIS providers.
Through plan management, you are free to choose any registered NDIS provider or any eligible unregistered service provider. That includes all types of allied health, community services, and support workers. This can be especially important in rural and regional areas, where there may be fewer registered providers. Long travel time between service providers can also significantly add to the cost of support.
We’ll manage your invoice processing, monitor your NDIS support budget, and provide you with regular reports, including monthly summaries and full budget reports. If you are working with a Support Coordinator, we liaise with them and your wider support network to manage service agreements, reporting and payments.
Plan Management that's simple, transparent and genuinely helpful.
Providers paid quickly so your supports keep moving.
Easy-to-read statements and a clear view of your budget.
We keep accurate, organised records and handle audits.
Fast answers from a local team who knows the NDIS.
of NDIS participants use a plan manager for some or all of their funding — by far the most popular way to manage a plan.
the monthly plan management fee set by the NDIA for 2025-26 — paid from a separate part of your plan, never from your support budget.
out of your own pocket. The set-up fee was removed entirely from 1 July 2025.
A team that keeps your funding organised, your providers paid and you in control.
We receive and pay invoices promptly.
Regular updates and clear statements.
Plain-English monthly statements that make sense.
We manage the financial admin and records.
Use any NDIS registered or eligible unregistered provider.
Friendly local team, fast answers, no call centres.
We handle the administration of your plan at no expense to you.
The NDIS funds plan management from a separate Improved Life Choices category on your plan. The NDIA sets the plan management fee at $104.45 per month.
This fee doesn’t reduce the funding you have for your support. We claim it directly from the NDIA through a separate line in your plan. Your budget for therapy, equipment and support remains untouched, as plan management expenses are covered by that separate budget.
We look after all of your invoices and payments on your behalf, regardless of whether you use registered or unregistered providers.
If you’re also working with a support coordinator, we’ll keep them informed about your plan and budget, so you can use your full support budget to purchase supports. Our support funding is the same across the whole of Sydney, from Penrith to the Northern Beaches.
Not sure how to get plan management added to your plan? We can tell you how to ask at your next plan meeting.
Plan management doesn’t take away funding from your therapy, equipment or support budgets. In fact, by managing your plan, it leaves you free to choose from a wide range of support services available across Sydney and NSW.
Understand the differences and choose what's right for you.
| Feature |
Support Network Plan Managed Most popular - choice of participants
|
Self-Managed | Agency Managed |
|---|---|---|---|
| Who manages payments? | Your chosen Plan Manager | You | The NDIA |
| Pays provider invoices | |||
| Can use registered providers | |||
| Can use unregistered providers | |||
| Paperwork for you | Low | High | Very High |
| Best suited for | Flexibility with less admin | Confident managing finances | Hands-off, NDIA manages |
Not happy with your current plan manager? Moving over is easier than you think — and costs you nothing.
You reach out and let us know you'd like to switch.
We handle cancelling with your current plan manager.
Your providers keep getting paid and budget stays on track.
We make it easy for you and your participants.
No. We provide plan management services for participants across Newcastle, Lake Macquarie, Maitland, Cessnock, Port Stephens and the wider Hunter region, as well as all across New South Wales.
Yes. You have the flexibility to engage both NDIS registered providers and eligible unregistered service providers to suit your support needs without reducing your support plan.
No. Plan management is funded separately within your NDIS plan and does not reduce the funding available for your support.
You can request plan management at your next planning meeting, review, or reassessment. If you have a current plan and want to add plan management, please contact us and we'll assist you with the process.
Yes. You can switch plan managers at any time. If your current plan manager is not working for you, we'll make the transition smooth and make sure your funds come to us without interruption to your support.