In Perth, you don’t have to experience the east coast administrative delays. We have NDIS plan managers that will handle your invoice, track your budget, communicate with your provider and handle the admin right from Western Australia.
Australia-wide support • Registered & unregistered providers welcome
to you or your support budget
NDIS Provider
metro, regional & remote
providers welcome
We handle the paperwork so you can focus on what matters most.
Invoice arrives
Your provider sends the bill straight to us — not to you.
We check it
We confirm it's in budget and priced within NDIS limits.
You get a heads-up
See it in your portal. Query anything that looks off.
Provider paid
Usually within a few business days. Budget updated automatically.
Western Australia joined the national NDIS later than the eastern states. The scheme's national regulator took over in late 2020. So, the market here takes a different approach. Perth's isolation and remoteness is largely because of geographical footprints. The support and logistics usually delivered in the city are grossly affected by the distance.
For many NDIS participants in Perth, the major concern over the years has always been the long distance travel from place to place. Perth spreads from Joondalup in the north to Rockingham and Mandurah in the south. Support workers get harder to find the further you go from the centre.
Plan management helps in two ways. It opens up your provider options to include unregistered workers. And it removes the admin work, so you can focus on finding the right people, not paying them.
Whether you're in Joondalup, Midland, Armadale, Rockingham, or Mandurah, we manage your plan remotely. Distance doesn't slow down how fast your providers get paid.
Plan Management that's simple, transparent and genuinely helpful.
Providers paid quickly so your supports keep moving.
Easy-to-read statements and a clear view of your budget.
We keep accurate, organised records and handle audits.
Fast answers from a local team who knows the NDIS.
of NDIS participants use a plan manager for some or all of their funding — by far the most popular way to manage a plan.
the monthly plan management fee set by the NDIA for 2025-26 — paid from a separate part of your plan, never from your support budget.
out of your own pocket. The set-up fee was removed entirely from 1 July 2025.
A team that keeps your funding organised, your providers paid and you in control.
We receive and pay invoices promptly.
Regular updates and clear statements.
Plain-English monthly statements that make sense.
We manage the financial admin and records.
Use any NDIS registered or eligible unregistered provider.
Friendly local team, fast answers, no call centres.
We handle the administration of your plan at no expense to you.
The NDIS funds plan management from a separate Improved Life Choices category on your plan. The NDIA sets the plan management fee at $104.45 per month.
This fee doesn’t reduce the funding you have for your support. We claim it directly from the NDIA through a separate line in your plan. Your budget for therapy, equipment and support remains untouched, as plan management expenses are covered by that separate budget.
We look after all of your invoices and payments on your behalf, regardless of whether you use registered or unregistered providers.
If you’re also working with a support coordinator, we’ll keep them informed about your plan and budget, so you can use your full support budget to purchase supports. Our support funding is the same across the whole of Sydney, from Penrith to the Northern Beaches.
Not sure how to get plan management added to your plan? We can tell you how to ask at your next plan meeting.
Plan management doesn’t take away funding from your therapy, equipment or support budgets. In fact, by managing your plan, it leaves you free to choose from a wide range of support services available across Sydney and NSW.
Understand the differences and choose what's right for you.
| Feature |
Support Network Plan Managed Most popular - choice of participants
|
Self-Managed | Agency Managed |
|---|---|---|---|
| Who manages payments? | Your chosen Plan Manager | You | The NDIA |
| Pays provider invoices | |||
| Can use registered providers | |||
| Can use unregistered providers | |||
| Paperwork for you | Low | High | Very High |
| Best suited for | Flexibility with less admin | Confident managing finances | Hands-off, NDIA manages |
Not happy with your current plan manager? Moving over is easier than you think — and costs you nothing.
You reach out and let us know you'd like to switch.
We handle cancelling with your current plan manager.
Your providers keep getting paid and budget stays on track.
We make it easy for you and your participants.
Yes, you'll get the same service. Plan management runs online, so it doesn’t matter if you’re in Perth or regional Western Australia. The NDIS is a national scheme that operates based on the same NDIS rules. The same fee and funding applies no matter your location.
Not even slightly, it grossly affects your service. Although, plan management works exactly the same way whether you're up in Joondalup, out in Mandurah, over in Armadale, or anywhere in between.
Your suburb will only impact how you will find actual support workers and therapists on the ground. Some geographical areas have more providers to choose from than others. Most times, the time frame for transportation affects availability in outer suburbs or semi-regional pockets like Mandurah and Two Rocks.
It's simpler than most people think. There’s no special form or complicated process.
Requesting for it at your next plan meeting or plan reassessment is an approved part of your NDIS journey. When your planner asks how you'd like your funding managed, you simply state your desired option. It's a routine request, and it's approved as a matter of course. If your plan review isn't coming up for a while and you don’t want to wait, you can also contact the NDIA directly. You can ask about adding it sooner, sometimes through a plan variation. This depends a bit on your circumstances, but it's worth asking if the timing matters to you.
If any of the process still feels confusing, just give us a call on 1300 671 931. We'll talk you through the grey areas.
Yes, you can switch to the Support Network from another plan manager at any time. If you're not satisfied with your current plan manager, or things just aren't working the way you would like, you don't have to delay your transition. Switching is genuinely straightforward, and it's not something you have to manage yourself. We handle the changeover directly by transferring your service agreement appropriately.
The goal is a clean handover with no gap in your funded support. Meaning your providers are getting paid on time, your budget tracking doesn't skip a beat, and you're not left in limbo during the switch.
If you're thinking about switching, the easiest first step is just to give us a call. We'll explain exactly what the switch involves, roughly how long it takes, and answer anything you're unsure about before you commit to it.