Our NDIS Support Services

From community services to complex care and palliative care, we are here to provide a variety of services to individuals for their personal growth. Being an NDIS provider in Brimbank, we have added all those services that a disabled individual may need to live a comfortable life. Our care providers are highly proficient in providing compassionate care to people according to their disabilities. Here, we have shared comprehensive overview of all those services that you can get through our disability & personal care support program.

Home Care

At Support Network, our home care service is designed to transform your living space into a hub of comfort, independence, and well-being. We understand that the familiarity of home is a powerful foundation for personal growth, and our dedicated carers work tirelessly to ensure that every aspect of daily life is supported with respect, compassion, and expertise. From gentle assistance with meal preparation tailored to your dietary requirements and preferences to help with medication reminders and light household tasks, our home care professionals become an extension of your household, empowering you to maintain routines that matter most.

What makes our home care exceptional is the personal connection we nurture: each carer receives in-depth training on your individual goals, personality, and lifestyle. Whether you’re an early riser who enjoys tending to the garden before breakfast or someone who prefers the tranquillity of a late-morning start with a good book, your schedule is our roadmap. We don’t believe in a one-size-fits-all model; instead, we co-create a support plan that evolves alongside your aspirations and needs. Moreover, our carers are skilled in supporting a broad spectrum of abilities—from those who require mild assistance with mobility to individuals who need more involved support with transfers and personal mobility aids.

Our teams conduct regular home safety assessments, proactively addressing potential hazards and recommending minor modifications like grab rails or non-slip mats so that you can move freely and confidently. Yet, beyond safety and practical support, we prioritise emotional well-being: our carers engage in genuine conversation, encourage social connections, and help you stay in touch with friends, family, and community groups. At Support Network, home care goes beyond tasks; it’s about nurturing independence, preserving dignity, and celebrating each day in the place you love the most.

Daily Living

Navigating the tasks of everyday life can pose unexpected challenges, which is why Support Network’s daily living service aims to be your steadfast partner in managing the nuances of routine with ease and reliability. Daily living isn’t just about completing tasks; it’s about enabling you to participate fully in life’s simple pleasures, from enjoying a morning cup of tea without worry to confidently attending appointments, community events, or social gatherings. Our approach emphasises collaborative goal-setting: whether your priority is mastering public transport or refining self-care routines like personal grooming and meal planning, our skilled support workers design each interaction to build your autonomy and sense of achievement.

Imagine a structured yet flexible framework where every day brings incremental progress. Our professionals guide you through step-by-step systems perhaps charting out a weekly meal calendar that aligns with your health objectives, or creating visual cue boards to foster independence in dressing and hygiene. The style of support you receive can be as hands-on or as observational as you prefer: some participants thrive with active coaching and real-time feedback, while others find that a gentle prompt to encourage problem-solving suffices. Regardless of the level of involvement, our carers maintain a respectful, encouraging tone, celebrating each milestone, however small, with genuine enthusiasm.

Another standout feature of our daily living service is its adaptability: life is dynamic, and yesterday’s success may transform into tomorrow’s challenge. That’s why we conduct regular check-ins, review goals, adjust strategies, and introduce new skill-building exercises that reflect your evolving ambitions. If you’re aiming for more robust social engagement, we might support you in planning and rehearsing conversation starters for community groups. If enhancing culinary independence is your focus, our team can co-create a progressive cooking program from the beginning with simple tasks like chopping vegetables, progressing to full meal preparation.

Personal Care

Personal care at Support Network transcends basic assistance as it is an affirmation of your dignity, individuality, and right to choose how you present yourself to the world. We recognise that routines such as bathing, grooming, oral hygiene, and dressing touch the core of personal identity and self-esteem. Our carers combine clinical proficiency with a warm, human-centred approach, ensuring that every interaction prioritises your comfort, privacy, and autonomy. From the moment our team steps through your door, a personalised care plan unfolds, reflecting your preferences: perhaps you prefer an invigorating morning shower with music playing softly or a calming evening routine that incorporates gentle hand massages and aromatherapy to ease you into a restful night’s sleep.

Beyond technique, our carers excel in fostering respectful communication. They listen attentively to how you like things done, whether you favour firm or gentle support, the order in which tasks should occur, or the pace that feels most comfortable. We understand that rapport is as crucial as skill, so consistency in staffing is a cornerstone of our Personal Care service: you’ll build a trusting relationship with familiar faces who know your nuances and can anticipate your needs. Our commitment to safety remains unwavering. Each carer undergoes rigorous training in infection control, manual handling, and first-aid protocols. We also perform frequent audits of care delivery, seeking feedback from you and your family to continually refine our methods. But beyond safeguarding your physical health, we champion your emotional well-being: our carers engage in real conversation, offer gentle encouragement, and recognise that sometimes, a simple smile or listening ear can be as healing as any treatment.

Ultimately, personal care with Support Network is about more than hygiene; it’s about preserving your self-worth, giving you the confidence to face the day with pride, and ensuring that the personal rituals that matter most are carried out with respect, compassion and professional excellence.

Overnight Care

In our government-funded home care packages, we have added overnight care in the list to facilitate the disabled people and their families. We know that it can be hard for ordinary family members to offer this type of innovative care because nighttime comes with unique challenges that can’t be managed by them. Therefore, we have added those professionals who are highly experienced in personalised care planning and serving the clients with the right level of care in the night time. Our professionals will offer personalised care services to the clients in this specific duration according to their unique requirements.

From post-hospital care to general services like assistance with toileting, our caretakers will offer high-quality care to disabled people during the night shifts without asking their loved ones for assistance. With a range of care types, we make sure that the clients are feeling safe as well as their family members can take sound sleep by knowing that their loved ones are in the safe hands of professional health care services. From Brimbank Shire to Brimbank City Council, we have recruited a committed team of professionals with expertise in this particular type of care.

The main purpose of adding professionals from various parts of Brimbank to our amazing team is to make our services accessible within a few minutes. Our caring team will reach your doorstep shortly after creating the contract and making life for individuals comfortable and better. Get a supportive living environment for your loved ones in the night hours instead of choosing a day program only.

Disability Care

Being your NDIS provider in Brimbank, we are also providing a comprehensive disability care service in which you will find almost every service that you need to get while dealing with a disability. Instead of focusing on adding health support workers, we have also added caretakers who are capable of serving clients with a variety of minor tasks ranging from personal care to complex care and other essential services. From cooking meals to dishwashing and related services, you will find all such services in our disability care programs.

To make this particular care plan more effective and impactful, Support Network has kept it highly personalised and customised. Our additional office staff will work closely with the clients to understand their requirements and disabilities to create a plan that is more impactful regarding their well-being and health. The main purpose of this particular plan is to ensure that people with disability enjoy their lives regardless of choosing multiple professionals for different daily activities.

From Southern Melbourne to Melbourne Metro, we have recruited caretakers with specialised approaches to making disability care accessible to everyone. You must explore our database to find qualified professionals from our platform. Register with us today to learn more about this service and choose a caretaker from the nearest location.

Community Participation

Engaging with the broader community is vital for personal growth, social connection, and holistic well-being. Support Network’s community participation service is crafted to break down barriers to inclusion, enabling participants to immerse themselves fully in local events, recreational activities, volunteering opportunities, and cultural experiences. Whether you’re keen to join a book club, attend a sports match, or lend a hand at a community garden, our dedicated support workers help translate aspirations into action.

Our approach begins with mapping out your interests and social goals. Perhaps you’re an art enthusiast longing to explore local galleries or a nature lover eager to embark on guided bushwalks. Once we understand your passions, our teams take care of logistical details from transport coordination, venue accessibility checks, ticket arrangements, and social scripting for conversation prompts, to ensure your outings are seamless and enjoyable. This level of preparation not only minimises stress but also nurtures confidence, allowing you to focus on the experience itself.

Our support workers encourage social interaction by gently introducing you to fellow participants, modelling conversation openers, and helping you navigate group dynamics. Over time, as your comfort and social skills grow, we gradually reduce the intensity of assistance, fostering autonomous participation.

Domestic Assistance

Household management can be a significant hurdle for many individuals, and Support Network’s Domestic Assistance service is designed to alleviate that burden, empowering you to enjoy a clean, organised, and hygienic environment. Our professional carers handle a comprehensive range of tasks from routine cleaning and laundry to grocery shopping and meal preparation, always tailored to your specific preferences and living situation.

We begin by co-creating a housekeeping plan that reflects your priorities: maybe a sparkling kitchen is essential for your love of cooking, while a clutter-free living room helps you relax after a busy day. Our teams are adept at using environmentally friendly cleaning products and adopting efficient methods to maximise time without compromising quality. Whether it’s vacuuming, dusting, sanitising bathrooms, or ironing clothes, every task is approached with diligence, ensuring your home remains a sanctuary.

Beyond cleaning, our Domestic Assistance extends to tasks that foster independence. Carers can accompany you to the supermarket, guiding you through budgeting, label reading, and navigation of aisles. If meal planning is your goal, they work alongside you to select nutritious ingredients and demonstrate healthy cooking techniques, gradually transferring skills so you gain confidence in the kitchen.

24 Hour Care

Life’s challenges don’t adhere to a 9-to-5 schedule, which is why Support Network’s 24-hour care service offers unwavering, round-the-clock support for individuals with intensive needs. Whether it’s continuous monitoring for safety, assistance with complex medical regimens, or immediate response to emergencies, our highly trained carers provide consistent, compassionate care at any hour, ensuring you or your loved one are never left unsupported. Our 24-hour care is anchored by a structured shift system that guarantees seamless handovers and continuity of information. Each carer entering your home receives a comprehensive briefing on your care plan, covering medication schedules, mobility requirements, communication preferences, and behavioural strategies. This meticulous approach prevents information gaps and fosters a unified team effort, so whether it’s the first light of dawn or the quiet hours of the night, you experience the same standard of excellence.

For participants with complex health conditions such as advanced neurological disorders or high-level physical disabilities, our carers are equipped with advanced training in clinical techniques, including ventilator support, enteral feeding, catheter management, and wound care. They collaborate closely with your healthcare professionals, adhering strictly to medical directives and promptly reporting any changes in condition. But 24-hour care is not solely about clinical proficiency. Our service emphasises quality of life: carers engage you in meaningful activities, assist with personal care routines, and maintain social connections, all within the safety of your own home.

Disability Support

Support Network’s disability support service is a versatile umbrella of assistance, addressing a spectrum of needs that extends beyond targeted care categories. It’s a fluid, participant-centred model that adapts to fluctuations in life circumstances, whether you require brief bursts of support for a specific project, consistent weekly check-ins, or episodic intervention during transitional phases such as moving homes or starting a new job. At its core, our disability support is guided by your ambitions. We start by deep-diving into your personal mission statement: what skills you wish to develop, what barriers you’re eager to dismantle, and which social or vocational avenues you wish to explore. From there, we assemble a multidisciplinary team, potentially including support workers, allied health professionals, and peer mentors, that synchronises their efforts to accelerate your progress.

You might engage with us intensively for a month to set up your living arrangement and establish daily routines, then scale back to maintenance mode as you gain momentum. Alternatively, if a health setback arises, we can rapidly ramp up assistance to ensure continuity of care. Our real-time coordination platform keeps you and your support circle informed, facilitating prompt adjustments to your support hours and activities. Support can span practical tasks like budgeting, travel training, or resume writing to therapeutic interventions, such as resilience coaching or social skills workshops. It can also encompass advocacy: our team can represent you in meetings with service providers, landlords, or employers, ensuring your voice is heard and your rights are upheld.

Complex Care

Are you looking for recovery coaching for post-operative recovery? Do you want to hire specialist support coordination for high-level care? You must consider a Support Network for complex care as we are here to provide coordination of support to disabled people based on the high-level disabilities they are suffering from. We have recruited disability support workers with a variety of complex care expertise ranging from wound care to dressing, post-surgery care to medicine management, and many others.

Our skilled support workers are highly experienced in the fields like nursing, clinical management, and related ones with the help of which they can offer exceptional services. We have made sure that all our health support workers are proficient in understanding the sensitivity of the situation and responding properly without taking a lot of time to enhance the safety of the clients. By participating in skill-building programs, our caretakers keep on sharpening their management and nursing care skills for an improved experience for the clients.

The primary goal of our professionals is to make an enjoyable life accessible to every disabled person, even when they are suffering from complex disabilities. Register with us to get connected with our customer service team and know more about this particular personalised care plan.

Behaviour Support

Behaviour support at Support Network is a compassionate, evidence-based service tailored to individuals experiencing challenging behaviours that impact their daily functioning, relationships, or overall well-being. We recognise that behaviours are often a form of communication signalling unmet needs, emotional distress, or environmental triggers. Our Behaviour Support practitioners adopt a respectful, analytical approach, meticulously observing patterns and collaborating with you to unearth underlying causes. The journey begins with a detailed Functional Behavioural Assessment (FBA). Through interviews, observations, and data collection, our specialists identify antecedents, consequences, and behaviours of concern. This diagnostic phase lays the groundwork for a positive behaviour support Plan that prioritises prevention, skill-building, and de-escalation techniques. Unlike punitive models, our focus is on enriching your skillset by teaching alternative communication strategies, emotional regulation tools, and coping mechanisms that empower you to express needs without resorting to harmful behaviours.

Our Behaviour Support workers deliver hands-on coaching, guiding you through role-plays, visual supports, and real-time strategies to manage stressful situations. We also train your support network family members, carers, and educators—ensuring consistency and reinforcing positive changes across all environments.

What is the Method to Register with Support Network?

To make our platform accessible for everyone and let our committed team serve a lot of disabled people, we have kept the interface of our platform simple and easy to understand. If you are new to our leading NDIS provider Brimbank platform, we have got you covered by sharing the method to register with us. Read the steps here and follow them as they are written to access the caring team of support providers.

Step 1. Click on the “I’m Seeking Support” option from the main menu bar and fill in the opened registration form.

Step 2. Go to our database and use the filters to shortlist the online candidates.

Step 3. Communicate with the shortlisted caretakers to know about their availability and hire the most suitable one by making a contract.