Our Disability Support & Care Services

With strict regulations related to client privacy and safety, we are here to offer a range of services, including community services, personal care, daily life management, and reliable services related to the general category. You can find the required personalised support services regardless of whether the clients are suffering from intellectual disabilities or permanent disability related to physical health. Read here about the major services that our registered providers can serve you without compromising the quality.

Disability Care

At Support Network, disability care embodies a commitment to holistic well-being, where each participant’s aspirations and daily experiences shape the support we provide. Recognising that living with a disability encompasses far more than physical or medical needs, our dedicated team strives to enhance the quality of life through personalised care plans. From the moment you engage with us, we invest time in understanding your unique strengths, challenges, and ambitions whether that means supporting you to attend a local course, develop new skills, or simply maintain your everyday routines safely and comfortably at home. Our disability care service extends beyond basic assistance. It’s built on the philosophy that empowerment and compassion go hand in hand. We begin by conducting a comprehensive assessment, mapping out your NDIS goals and identifying core areas where our skilled support workers can make the most difference.

Whether the requirement is for safe transfers, mobility support, bathroom assistance, or meaningful companionship, we deliver care that prioritises dignity and autonomy. Each support plan is regularly reviewed and updated in collaboration with allied health professionals, ensuring that evolving needs, such as changes in medication schedules, therapy regimes, or mobility devices, are seamlessly integrated. Our robust quality assurance processes include routine feedback sessions, incident reviews, and ongoing professional development so you can have confidence that your care is both responsive and reliable. At Support Network, our disability care service thrives on genuine relationships. We match participants with support workers whose temperaments, interests, and experiences resonate with individual preferences, creating bonds of trust that go beyond task completion.

Disability Support

Disability support at Support Network is an integrative service designed to foster independence, resilience, and connection within our community. We recognise that living with a disability often involves navigating a complex web of daily tasks, social barriers, and administrative processes. Our role is to simplify this complexity, empowering you to focus on the life you want to lead rather than the constraints you face. From your first point of contact, we prioritise meaningful conversation. We listen intently to your goals, be it advancing your education, securing employment, nurturing social relationships, or achieving greater self-sufficiency. This insight forms the cornerstone of a bespoke support plan, which outlines practical strategies and interventions to tackle each objective. Our experienced coordinators work closely with you and any relevant healthcare or community providers, ensuring seamless collaboration and minimising duplication across services.

The heart of our disability support service lies in the versatile capabilities of our support workers. They accompany you to appointments, assist with daily tasks like shopping or finances when necessary, and advocate on your behalf with service providers and government agencies. Their role is as much about reducing the administrative burden as it is about encouraging empowerment, celebrating your progress, providing constructive feedback, and adjusting support levels to match your evolving competence. We employ a strength-based approach, focusing on what you can achieve rather than what you cannot. Through skill-building sessions, we introduce tools and techniques to manage self-care, develop communication strategies, or participate confidently in community events. Beyond practical assistance, we nurture self-esteem and social inclusion by facilitating peer connections, arranging group activities, or supporting volunteer opportunities.

Complex Care

Complex care at Support Network addresses the needs of participants who require advanced, specialised assistance due to multifaceted health conditions or high-level support requirements. We understand that managing multiple disabilities, chronic illnesses, or post-surgical recovery protocols can be overwhelming for both participants and their families. That’s why our complex care service integrates clinical expertise, meticulous planning, and compassionate communication to deliver safe, coordinated support around the clock. Our process begins with a thorough intake assessment conducted in collaboration with your medical team, allied health professionals, and family members. We delve deeply into your medical history, therapeutic regimens, equipment needs, and personal preferences, creating a comprehensive care plan that outlines precise protocols for every aspect of your support. Whether you require ventilator management, catheter care, wound dressing, medication administration, or nutritional monitoring, our registered nurses and highly trained support workers execute each task competently and respectfully.

To ensure continuity and minimise risk, we maintain clear, real-time documentation of all interventions, observations, and changes in condition. Our team members undergo continuous professional development, staying abreast of the latest clinical guidelines, infection-control measures, and emergency response techniques. Our support workers foster positive relationships built on trust, active listening, and emotional support. They understand that participants’ well-being hinges not only on medical stability but also on psychological comfort and social engagement. As such, they integrate recreational activities, gentle physical therapy exercises, or creative pursuits into daily routines whenever feasible.

Community Participation

Community participation through the Support Network is an invitation to connect, explore, and belong. We believe that active engagement in community life enriches mental well-being, fosters social inclusion, and cultivates new skills. Whether your interests lie in the arts, sports, volunteering, education, or simply social gatherings, our dedicated facilitators are here to bridge the gap between desire and opportunity. Our approach begins by understanding your passions and comfort levels. We facilitate a collaborative planning session to identify local events, clubs, or programs that align with your interests. From there, we handle every logistical detail—transport arrangements, accessibility considerations, venue communication, and risk assessments, so you can focus solely on the experience. Accompanied by a compassionate support worker, you’ll have guidance and reassurance at every step, allowing you to fully immerse yourself without concerns about barriers or unpredictability.

Support Network prides itself on offering flexible formats of participation. For group-oriented individuals, we can coordinate small cohorts for shared activities, fostering peer connections and collective confidence. For those who prefer one-on-one engagement, our facilitators adapt activities to suit individual pace and sensory needs. Regardless of format, safety remains integral: our staff are trained in first aid, recognise potential triggers, and maintain open communication with family members and health professionals when necessary. The benefits of community participation extend far beyond the immediate enjoyment of an event. Participants often develop new friendships, discover latent talents, and build self-advocacy skills as they navigate social settings. Regular involvement cultivates a sense of achievement and belonging, reinforcing the belief that disability need not be a barrier to an active, vibrant life.

Home Care

At Support Network, we are providing comprehensive expert assistance related to home care. We know that your home is the place where you feel the safest, especially when you are suffering from a disability. Therefore, we are providing a wide range of support and care services within the boundaries of your home. Our professionals have extraordinary organisation skills through which they can keep your home clean, perfect, and well-organised. They will take care of every single task that you have to perform related to your household duties like cleaning rooms, mess organising, and related ones. With regular audits, our professionals will keep on improving the support plans according to the improvements in your health. In simple words, you will have a perfect care plan to get supported within the boundaries of your place.

You can also get our aged care provider for this type of unique care plan, as they will also help you manage your home when you are looking to get a comfortable retired life. Our professionals focus on providing flexible care package services according to your unique needs. Unlike other platforms, we don’t offer the same type of home care but create personalised plans according to your lifestyle and disability level. In short, you will get compassionate care from our hand-picked professionals according to your needs, which will alternatively impact your health. Whether you are looking to enjoy your private care journey or looking for NDIS home care services, we are here to serve you with the right level of care.

Daily Living

Daily living support from Support Network is about more than completing tasks as it’s about empowering participants to master their everyday routines with confidence and skill. We recognise that the simple acts of dressing, personal grooming, meal preparation, or managing household responsibilities can sometimes feel overwhelming. Our role is to step in as collaborators, guiding and assisting you in ways that build competence rather than foster dependence. Our service begins with a personalised assessment, where we explore not only the tasks you wish to accomplish but also the methods you prefer. Maybe you enjoy cooking and want to retain as much independence in the kitchen as possible, or perhaps you find morning routines challenging and need targeted strategies to streamline them. These insights inform a tailored support plan designed to bolster your strengths, accommodate your limitations, and encourage skill development.

Support workers assigned to daily living are not generic caregivers; they are facilitators of growth. Through patient instruction, they model techniques like adaptive dressing strategies, energy-conservation tips, or meal-planning frameworks that you can adopt permanently. Over time, tasks that once felt daunting can become sources of pride as you progressively take on greater responsibility. This scaffolding approach ensures that supports taper off naturally, aligning with your increasing capabilities. Beyond practical training, our daily living support includes coordination of external services when needed. If you require therapeutic equipment assessments, dietary consultations, or community services, we broker those connections and help manage appointments, paperwork, and follow-up. This integrated approach prevents fragmentation of care, ensuring that every aspect of your daily routine is aligned with your holistic well-being.

Domestic Assistance

Managing domestic duties isn’t possible for disabled individuals, especially when they are suffering from mobility issues. At Support Network, we offer exceptional domestic assistance to clients in which our professionals will help disabled individuals in managing their routine tasks. Ranging from laundry to cleaning, meal preparation to dishwashing, and grocery shopping, every task will be managed by our professionals. As a result, you will not need to worry about your domestic duties, even if you don’t have the capacity to move anywhere.

Despite providing these general care services, our professionals are also focused on serving the clients with their personal care tasks like medicine management, dressing changes, and related ones. Simply, you can say that our domestic assistance plans are comprehensive and include all those services that you need to live a comfortable and relaxed life. By managing all your domestic tasks, our professionals have the common goal of providing an enjoyable life to the clients. Additionally, our professionals also focus on empowering the clients for which they help them build essential life skills and be good in basic ones related to communication, administration, and related ones. Get comprehensive daily living assistance for your household management from our highly qualified professionals.

Behaviour Support

Behaviour support at Support Network is grounded in respect, understanding, and evidence-based practice. We recognise that challenging behaviours often signal unmet needs—be they emotional, communicative, or environmental. Our mission is to empower participants and their families by identifying root causes, developing proactive strategies, and fostering environments that promote positive, sustainable behavioural change. Our specialist team commences with an in-depth functional behaviour assessment, gathering insights from the participant, family, educators, therapists, and support workers. We analyse behaviour patterns, triggers, setting events, and consequences to build a clear, empathetic understanding of each individual’s experience. Drawing on the NDIS Positive Behaviour Support Capability Framework, we collaborate to design personalised behaviour support plans that prioritise prevention, skill development, and quality of life.

Rather than relying on reactive interventions, our philosophy emphasises teaching alternative skills, such as communication techniques, emotional regulation strategies, and coping mechanisms, to replace challenging behaviours. These skills are introduced gradually within natural settings and reinforced through positive feedback. Our support workers are extensively trained in trauma-informed care, de-escalation methods, and ethical restraint practices, ensuring safety without compromising dignity. Regular reviews and data-driven adjustments are key to our approach. We track progress against measurable goals like reduced incident frequency or increased use of coping strategies, refining our techniques based on real-world outcomes. Collaborative workshops with carers, family members, and allied professionals ensure consistency across environments, from home to school or community settings.

24 Hour Care

For individuals with high-dependency needs or complex health conditions, continuous care is often indispensable. Support Network’s 24-hour care service delivers unwavering support around the clock, ensuring that participants and their families can rest assured knowing professional assistance is always on hand. This service is ideal for those who require timely medication administration, frequent monitoring, or immediate intervention in emergencies. We begin by crafting a detailed care roster, coordinating smoothly rotating shifts among highly trained support workers to maintain consistency and familiarity. Each carer receives a comprehensive briefing on your medical protocols, personal preferences, and daily schedule, so transitions between shifts are seamless and uninterrupted.

Whether it’s assistance with toileting at odd hours, post-operative monitoring, or prompt response to seizure activity, our carers are equipped with the skills and composure required to act swiftly and appropriately. Beyond clinical tasks, our 24-hour care emphasises holistic well-being. Carers engage participants in gentle activities, stretching exercises, mindfulness breathing, or simple conversations, to prevent isolation and encourage mental stimulation. They oversee meal times, ensure nutritional needs align with dietary plans, and assist with hydration reminders to support overall health.

Personal Care

Are you looking for supported independent living? Do you need services related to your personal care? Support Network is here to serve you with all those services that you need to manage your personal needs. We know that it is hard for disabled individuals to focus on their personal tasks like bathing, cleaning, changing, and related ones. Therefore, we have recruited the professionals who are highly passionate to make fabulous life accessible to them by providing quality care from this sector. The main purpose of adding this service to our list is to make life for individuals comfortable and relaxed.

Our professionals have extensive experience in the field and are ready to serve the clients with this particular service. All our professionals have extensive skills to manage the personal tasks for the clients without impacting their private space. Our amazing team of NDIS support program is here to make your life better by allowing you to live with confidence and without relying on your loved ones. As we know, personal care is a highly sensitive type of care; therefore, we have added friendly support staff to our database to make sure that they are capable of creating friendly connections with the clients. In turn, it will help the clients to feel comfortable while allowing our helpful staff to take care of their personal needs.

Overnight Care

Overnight care at Support Network is tailored to provide reassurance, safety, and support during the night hours when many participants and their families feel most vulnerable. Our service combines attentive monitoring with unobtrusive presence, ensuring that you can sleep with confidence and knowing a qualified support worker is on standby to address any needs that may arise. We begin by understanding your individual night-time requirements. Some participants prefer “sleepover” arrangements, where the carer rests in a separate area yet remains readily accessible, while others need “active” overnight support, involving periodic checks, assistance with toileting, or medication administration. Based on this assessment, we develop a schedule that balances optimal rest periods for both you and your carer with the necessary level of vigilance.

Our overnight staff are selected not only for their clinical competencies, such as fall prevention techniques, emergency response, and nocturnal symptom monitoring, but also for their calm demeanour and respect for your sleep environment. They receive specialised training in night-time routines, including safe transfers in low-light conditions, unobtrusive toileting assistance, and the use of sensor equipment if needed. Beyond addressing immediate physical needs, our carers offer emotional reassurance. For participants who experience anxiety, nightmares, or disorientation during the night, having a comforting presence can significantly improve sleep quality. Carers are trained in gentle verbal de-escalation and grounding techniques to help you return to rest with minimal disruption.

Steps to Register & Hire from Support Network

Here are the steps that you have to follow for registration and hiring from our platform. Follow them to create your account within a few minutes.

Step 1. Click on the “I’m Seeking Support” option from the main menu bar.

Step 2. Fill out the form with the required details and confirm your registration.

Step 3. Access our database and shortlist the professionals from your town.

Step 4. Hire the most suitable one by making a contract with them.