Our Disability Care & Support Services

Our skilled support workers have a variety of expertise ranging from personal to complex care. This is what makes them perfect candidates among other registered ones under the national disability insurance scheme. At Support Network, you can get a variety of services according to your needs. In simple words, it doesn’t matter whether you need care because of brain injuries of your loved ones or are looking for improved liveability; you will find the required services available in our list. Read here about the major services that we are offering to leave a positive impact on your life.

Home Care

At Support Network, we believe that everyone deserves to feel safe, valued, and empowered within their own home. Our home care services in Caulfield are thoughtfully designed to provide the right level of assistance while preserving independence and comfort. We understand that no two individuals have the same lifestyle or health needs, which is why our support plans are fully customised. Whether it’s help with light household duties, mobility support, or daily personal routines, our professional team ensures that care is delivered with warmth, respect, and consistency. Our highly trained carers are more than just service providers as they become trusted companions who contribute positively to your well-being. From assisting with cooking, cleaning, and organising medications to offering friendly conversation and companionship, we focus on creating a supportive and nurturing home environment. We also take the time to understand cultural preferences, communication styles, and personal habits to make sure our approach is truly individualised.

For families, knowing that their loved ones are receiving expert care at home brings peace of mind. For participants, it means enjoying a familiar environment without compromising on quality of life. At Support Network, we also make it a point to involve clients and their families in every stage of care planning. Our transparent, collaborative approach allows us to quickly adapt to changing needs and ensure that care remains relevant and empowering. If you or your loved one is looking for dependable home care services in Caulfield, Support Network is here to make life easier, safer, and more fulfilling right at home.

24 Hour Care

At Support Network, our 24-hour care service is crafted for individuals whose support requirements extend throughout the day and night. We understand that some participants need uninterrupted monitoring and assistance to maintain health, safety, and quality of life. That’s why our team is organised into shifts around the clock, with skilled carers ready to respond immediately to any need, whether it’s medication management in the early hours, personal care during the afternoon, or simply reassuring companionship at midnight. Our approach to continuous care is deeply collaborative. We begin with an in-depth assessment of each person’s routines, preferences, and risk factors. This ensures that our rostering not only meets clinical requirements but also respects sleeping patterns, social habits, and family involvement. By building a comprehensive support profile, we can anticipate needs such as repositioning to prevent pressure injuries, toileting assistance, or prompt attention to health changes without intruding on personal dignity or independence.

Every member of our 24-hour care team brings specialised training in areas like complex medication protocols, mobility support, and first-aid response. Beyond clinical competencies, carers are selected for empathy, reliability, and strong communication skills. Whether providing gentle encouragement to partake in daily activities, supporting meal preparation at unconventional hours, or offering meaningful conversation when feelings of isolation arise, our professionals operate with warmth and respect. For families and guardians, our 24-hour care delivers invaluable peace of mind. Regular care updates, transparent reporting, and an open-door policy mean you’re always informed and involved. Emergency procedures are thoroughly explained, and our on-call clinical supervisor is reachable at any hour for guidance or escalation.

Daily Living

Daily living is at the heart of personal independence, and at Support Network we’ve refined this service to support participants to live their daily routines with confidence and ease. Our Daily Living assistance covers a broad range of activities, from planning and preparing nutritious meals to managing personal finances, organising appointments, and navigating public transport. The focus is on equipping individuals with the skills and structures they need to achieve their goals, whether that means attending community classes, maintaining a tidy living space, or simply enjoying a stress-free morning routine. Rather than imposing a rigid schedule, our daily living specialists collaborate closely with participants to co-design daily plans that align with personal aspirations and abilities. If someone wishes to develop greater independence in cooking, our team will demonstrate safe knife skills, meal-planning strategies, and budget-friendly shopping techniques. For participants seeking to cultivate social connections, we accompany them to local clubs or cafés, offering guidance on communication and public etiquette.

Every interaction is an opportunity to foster growth. Our professionals use strength-based coaching methods to build self-reliance, encouraging individuals to take incremental steps toward larger goals. We employ visual aids, step-by-step checklists, and adaptive technologies when needed to ensure that support is tailored, practical, and scalable. Regular reviews keep plans responsive: if a participant masters bus travel, for example, we might shift focus to managing medicine schedules or exploring volunteer opportunities. Support Network’s dedication to daily living extends beyond skill development. We celebrate every milestone, from successfully baking a loaf of bread to confidently handling bill payments online. Our caring team recognises that independence isn’t just about capability—it’s also about self-esteem and belonging. Through patience, positive reinforcement, and hands-on guidance, we help participants build routines that feel authentic and achievable.

Personal Care

Whether you need assistance with personal hygiene or basic personal tasks like bathing, cleaning, and changing, Support Network is here to serve you with comprehensive care plans. We have kept the standards of care high for this type of care service as we know it is considered the most sensitive type of care when someone is allowed to come near to you for your personal needs. With the availability of exceptional disability care services, we are here with expert assistance for the personal tasks management of disabled individuals.

We know that it is hard for such people to manage their personal and basic tasks because of this, we are here to serve them in a supportive environment. Our professionals are highly experienced in creating such an environment in which the clients feel respected, dignified, and confident by knowing that someone is always there to take care of their needs. With a holistic approach to person-centred services and a deep commitment to quality, we are here to serve the disabled community of Caulfield with the right level of care related to their personal needs. This is what makes us a leading NDIS provider in Caulfield and its surroundings. Get in touch with us to get personalised services related to your personal task management with a genuine sense of freedom.

Disability Care

Are you interested in an all-in-one care package instead of a specialised one? You must consider choosing a Support Network for disability care plans. We are offering comprehensive services to those who are looking for exceptional disability support services regardless of focusing on a single one. We know that some individuals need assistance with their personal tasks, mobility, and other types of support. Therefore, we have designed a specific service named disability care in which you will find care services from all disability sectors.

Whether you are looking for respite care services or social events participation, you can hire our professionals for this particular package. The core responsibilities of our caretakers will vary from personal tasks to complex ones as per the needs of the clients. You can get all disability assistance services in this single package to avoid excessive expenses and keep yourself safe from unnecessary services. Through our effective support services, the main goal of our professionals is to make sure that the clients are getting all the services that they need to live an independent and comfortable life. Whether you are trying to tackle the challenges of your complex life or looking for learning assistance, you can add the dedicated service to this flexible disability care services plan. Isn’t it something that makes this service suitable for everyone? Register with us to learn more about this service and hire a professional from the largest database available in Australia.

Overnight Care

When night falls, routine challenges can become amplified: managing night-time discomfort, addressing restlessness, or monitoring health indicators in the quiet hours. Support Network’s overnight care service is crafted to tackle these unique demands, ensuring that participants in Caulfield sleep safely and wake refreshed. Our overnight team comprises professionals trained in night-time monitoring, fall prevention, and supportive engagement to reduce anxiety and promote restorative rest. Rather than treating nights as gaps in care, we view them as an integral extension of daytime support. Prior to the first overnight shift, our coordinator works with each participant and their family to understand sleep patterns, preferred bedtime rituals, and triggers for night-time distress. This might involve adjusting room lighting for individuals sensitive to bright environments, incorporating soothing background noise, or establishing a gentle bedtime routine that mimics home comforts.

During active monitoring periods, carers employ unobtrusive check-ins using advanced sleep-friendly practices. We respect the need for minimal disturbance while remaining vigilant for signs of respiratory changes, pressure areas, or toileting needs. When intervention is required, our team responds calmly and efficiently, providing reassurance that transitions seamlessly back into a restful atmosphere. For participants prone to sleepwalking, night-time agitation, or anxiety, Support Network integrates targeted strategies such as weighted blankets, positional supports, or sensory stimulation tools to reduce incidents and improve sleep quality. Carers are trained in de-escalation and grounding techniques, ensuring that any awakening distress is handled with compassion.

Disability Support

Support Network’s disability support service is dedicated to fostering independence and enhancing the quality of life for participants in Caulfield through tailored assistance across a diverse range of activities. This service bridges gaps between clinical care and everyday living, addressing needs that may not fit neatly into other categories but are vital for holistic well-being. Central to our disability support approach is flexibility. Whether helping someone navigate social outings, advocating in healthcare appointments, or facilitating educational pursuits, our support workers adapt to each individual’s evolving goals. We recognise that empowerment often comes from small triumphs—mastering a new public transport route, engaging in a creative hobby, or achieving a healthcare milestone. Accordingly, our plans emphasise skill development and goal-setting, with carers serving as mentors, coaches, and advocates.

From developing personalised communication boards to exploring apps that assist with daily reminders, we ensure that participants remain informed and involved in decisions affecting their lives. This clarity bolsters self-advocacy, enabling individuals to articulate preferences, consent, and aspirations. Beyond individualised tasks, the Support Network places a strong emphasis on social inclusion. Our team organises group activities like local walking clubs or art classes tailored to different ability levels. By promoting connection with peers, we combat isolation and foster a sense of community belonging. Regular progress reviews ensure that support evolves in line with changing aspirations or skill levels whether a participant is building confidence to attend university lectures independently or requires occasional transport coordination, our disability support service scales responsively.

Complex Care

Complex care at Support Network is specifically engineered for individuals with multifaceted health conditions that demand an elevated level of clinical oversight and specialist expertise. Whether someone is managing multi-medication regimens, requiring advanced wound dressings, or living with progressive neurological conditions, our multidisciplinary team collaborates to deliver integrated, precise, and compassionate support. Our complex care pathway begins with a comprehensive clinical evaluation conducted by registered nurses and allied health specialists. We map out medical histories, current treatments, and potential risk factors, creating a dynamic care plan that coordinates pharmacy schedules, therapy appointments, and specialist consults. This plan serves as the blueprint for daily interventions and emergency protocols.

In-home nursing visits form the backbone of our service. Qualified nurses perform tasks such as catheter changes, intricate dressing procedures, and blood glucose monitoring, always adhering to the latest evidence-based guidelines. Meanwhile, physiotherapists and occupational therapists work with participants to maintain mobility, prevent contractures, and adapt home environments for optimal safety. Yet complex care is more than technical proficiency. Our support workers complement clinical visits by offering emotional support and everyday assistance from helping with meal preparation that meets dietary restrictions, ensuring medication adherence through reminder systems, and watching for early signs of health changes. The synergy between clinical and personal care staff enables a seamless continuum of support that reduces hospital admissions and enhances life quality.

Community Participation

Getting isolated is a common thing for disabled individuals because they feel low because of the disability they have. It is not only bad for their lives but also for their health, as they won’t be able to focus on their well-being. At Support Network, we have recruited professionals to facilitate all those disabled individuals who are struggling to get socialised. We are offering comprehensive community participation services in which our professionals will take care of everything from finding community events to taking the clients there with safety.

The only aim of this service is to help the clients get engaged with like-minded people, have fun, and relax by reducing pressure from their mindset. In simple words, we are focused on empowering disabled people by helping them create meaningful connections with other people from their surroundings. This participation will not only help them get a specific fun time but also help them focus on their personal growth. By working closely with the clients, the professionals will first understand their lifestyles and interests to find the relevant community events for their participation. As a result, disabled people will find it beneficial to join such events and have fun. Despite this, our professionals take necessary precautions for the safety of the clients during travel as well as while they are spending time at community events. Register with us to get NDIS-funded exceptional community participation services.

Domestic Assistance

Everyday household tasks can become overwhelming for individuals facing physical, cognitive, or emotional challenges. Support Network’s domestic assistance service is designed to ease these burdens, ensuring that homes remain welcoming, tidy, and safe environments for participants and their families. Our domestic assistance carers arrive with professionalism and a warm approach, ready to tackle a variety of household needs. From vacuuming and dusting to washing dishes and changing bed linens, they execute tasks thoroughly and efficiently. Yet beyond the checklist, our team pays attention to the details that matter: arranging furniture to improve accessibility, checking for trip hazards, and ensuring that cleaning products are stored securely.

We recognise that the most effective assistance supports clients’ involvement rather than a complete takeover. For participants eager to maintain a sense of agency, carers provide guided assistance by offering grip aids for scrubbing, sharing folding techniques for laundry, or teaching simple maintenance checks for appliances. This collaboration sharpens skills and fosters pride in a well-kept home. Time management is a cornerstone of our service. Domestic assistance appointments are scheduled at convenient times, respecting meal routines, therapy sessions, and personal preferences. Carers communicate arrival and departure windows clearly, maintain punctuality, and seek participant feedback to continuously refine service delivery. In homes where allergens or mobility aids are present, carers adapt their methods accordingly—using hypoallergenic products, securing loose rugs, or adjusting cleaning sequences to avoid disruption.

Behaviour Support

Effective Behaviour Support is a cornerstone of improving the quality of life for individuals experiencing challenging behaviours. Support Network’s approach is grounded in respect, evidence-based strategies, and collaboration, ensuring that behaviour support plans are both humane and practical. Our first step is a thorough functional behaviour assessment conducted by qualified psychologists or behaviour specialists. This assessment identifies triggers, functions, and environmental factors contributing to behaviours such as aggression, self-injury, or withdrawal. With these insights, we craft individualised behaviour support plans that emphasise positive reinforcement, skill-building, and environmental modifications rather than punitive measures.

Support workers receive tailored training on de-escalation techniques, empathy-focused communication, and adaptive strategies. When a challenging situation arises—like heightened anxiety in a crowded setting—carers apply calming interventions, redirect attention using personalised interests, or adjust sensory inputs to alleviate distress. Education for families and support networks is integral. We conduct interactive workshops explaining the rationale behind interventions, demonstrating safe physical guidance techniques, and sharing strategies for consistency across settings. This unified approach ensures that participants encounter predictable, supportive responses, whether at home, in the community, or at school.

Register with the Support Network & Hire a Caretaker

For your ease, we have listed the steps to register with our platform in the following section.

Step 1. Click on the “I’m Seeking Support” from the main menu bar and fill out the registration form.

Step 2. Access our database and shortlist the candidates with the available filters.

Step 3. Communicate with the final candidate and make a contract to hire them for the required services.