Supporting People with Disability Through Quality Care

Unlike many other service providers, Support Network doesn’t just aim to offer a long list of services. As your trusted NDIS provider in Cleveland, our mission is simple yet powerful to make independent living accessible for every Australian living with disability. Instead of focusing on quantity, we prioritise quality care that truly makes a difference. Whether it’s help with daily routines, healthcare support, or other areas of assistance, our goal is to provide meaningful and reliable services that meet your individual needs. Our experienced support workers take the time to understand your situation and deliver care that’s both effective and aligned with your service agreement. We don’t compromise on care standards—because we know how much it can affect someone’s wellbeing, confidence, and everyday life.

We believe that every person deserves the right to live with dignity, independence, and fulfilment. That’s why we’re committed to supporting people with disability through quality care in Cleveland. Our approach goes beyond basic support; we deliver services with compassion, consistency, and the genuine intention to improve lives. Each care plan is designed around the needs of the individual, not a standard checklist. From household support to personal care and social participation, we provide hands-on help while empowering people to live more freely, confidently, and happily in their own homes and communities.

At Support Network, we’re passionate about making a lasting, positive difference in the lives of the people we support. Our core services are backed by a strong focus on excellence, empathy, and dependability. These values guide everything we do and are the reason why so many Australians choose us as their preferred NDIS provider. Through our wide-reaching network, we also connect clients with one of the largest databases of support workers and disability services across Cleveland and beyond. When you choose Support Network, you’re choosing care that’s built on trust and delivered with heart, right where you need it most.

Tailored NDIS Disability Support Service provider near Cleveland

At Support Network, we deliver tailored disability support services near Cleveland designed to help people with disabilities lead a more independent life. With a strong focus on Supported Independent Living, we offer flexible housing options, personalised personal care, and support for daily tasks such as meal preparation and everyday activities. Our skilled team works with participants to build essential daily living skills, ensuring they thrive in a safe, supportive environment. Whether you’re pursuing an Independent Living arrangement or need assistance at home, we create a custom care plan built around your needs, lifestyle, and goals for a better quality of life.

As one of Cleveland’s most trusted NDIS service providers, Support Network offers a broad range of services that include over ten different Community Services—from social engagement and transport to health coordination and skill-building. Our partner office and nearest office locations are easily accessible, allowing participants to meet with us directly and discuss support plans face-to-face. Through our commitment to Independent Living and Supported Independent Living, we help participants enhance their everyday lives, manage their daily activities independently, and enjoy a stable, enriching living environment. With the right support in place, every person is empowered to live with confidence and purpose.

In-Home Care

At Support Network, our In-Home Care services are designed to help people with disability live independently in the comfort of their own homes. Our team of NDIS Disability & Aged Care Support Workers assists with daily personal tasks such as hygiene, grooming, and medication reminders. Every care plan is personalised to ensure the right level of support while respecting each person’s routine, privacy, and preferences.

We focus on building practical skills that empower participants to take more control of their daily lives. This includes developing routines, managing self-care tasks, and supporting with planning meals. Our services promote not just comfort but real independence, enabling participants to live safely and confidently at home.

Our qualified support workers and skilled support workers are experienced, compassionate, and trained to deliver in-home assistance that balances care with encouragement. Whether you're receiving short-term help or ongoing support, we ensure that every service is delivered with professionalism, empathy, and a focus on your personal growth and wellbeing.

Domestic Care

At Support Network, our Domestic Care services are designed to support people with disability in maintaining a clean, organised, and comfortable home environment. Our NDIS Disability & Aged Care Support Workers assist with everyday household tasks such as laundry, dusting, mopping, and dishwashing, helping participants stay on top of their living space with dignity and ease.

We also focus on building practical skills that allow participants to actively contribute to their home care. Whether it’s learning simple cleaning routines, managing waste disposal, or planning meals, our support is tailored to promote independence. We encourage clients to work alongside our staff where possible, supporting confidence and daily engagement.

Our qualified support workers and skilled support workers are trained to provide domestic help with empathy, respect, and attention to individual needs. Whether participants live alone, with family, or in Supported Independent Living, we ensure that every service contributes to comfort, safety, and a greater sense of control over one’s environment.

Behaviour Support

At Support Network, we understand that challenging behaviours can have a significant impact on the lives of individuals with disability and those around them. As an experienced NDIS provider in Cleveland, get quality care from Support Network with a focus on behaviour support that is both respectful and person-centred. Our behaviour support services aim to identify the underlying causes of behaviours of concern, working closely with individuals, families, and support teams to develop practical strategies that reduce distress and improve quality of life. We don’t just treat the behaviour, we seek to understand the person behind it.

Our qualified behaviour support practitioners use evidence-based approaches tailored to each individual's unique needs, goals, and environment. We take time to listen, observe, and collaborate, so every plan we create promotes safety, independence, and positive outcomes. Whether it's support at home, in school, or within the community, our focus is always on building skills, encouraging positive behaviour, and enhancing emotional wellbeing. At Support Network, we’re proud to offer behaviour support that’s built on compassion, dignity, and deep understanding because everyone deserves to be supported in a way that makes them feel safe and valued.

As your NDIS provider in Cleveland, get quality care from Support Network that truly puts your needs first. Our behaviour support services are designed to reduce restrictive practices wherever possible, supporting long-term behavioural change through proactive and positive support plans. We believe every individual has the right to live free from judgment and control, and our team works hard to create a stable and empowering environment. With us, behaviour support isn’t just a service, it’s a partnership that grows with you, ensuring that you or your loved one can live a more confident and fulfilling life every day.

Overnight Care

For many individuals living with disability, support during the night is just as important as daytime assistance. At Support Network, our overnight care services in Cleveland are designed to provide a calm, reassuring presence throughout the night, ensuring that every participant feels safe, supported, and well looked after while they rest. Our services are ideal for those who may need occasional help with mobility, personal care, or unexpected needs that arise overnight.

We offer both sleepover and active night care options, depending on your support requirements. Sleepover care includes a support worker staying overnight and being available if needed, while active night care involves a worker remaining awake and attentive for continuous support throughout the night. This flexible approach allows us to provide exactly the level of assistance each participant needs to feel secure and comfortable in their home.

What makes our overnight care truly stand out is our focus on calm, respectful, and dependable service. We understand the importance of a good night’s sleep not only for participants but also for their families and carers. That’s why our support workers are carefully matched based on experience and compatibility. With Support Network as your NDIS provider in Cleveland, you’ll have a trusted team ready to provide the nighttime care and presence you can count on, night after night.

Personal Support

At Support Network, we know that everyday tasks can become challenging without the right assistance, which is why our personal support services are designed to make your day-to-day life easier, safer, and more comfortable. As a trusted NDIS provider in Cleveland, we provide one-on-one personal care that respects your privacy, preferences, and independence. Whether it’s assistance with bathing, dressing, grooming, or moving around the home, our support workers are trained to deliver care with dignity and sensitivity.

We understand that every person has different routines and comfort levels, so we take the time to get to know your needs before creating a personalised care plan. Our personal support services are not just about completing tasks, they’re about supporting your confidence, wellbeing, and independence. We also assist with toileting, meal preparation, medication prompts, and getting ready for the day, ensuring you feel supported in the way that suits you best.

The Support Network is committed to helping you live the life you choose. With our caring and qualified team by your side, you’ll receive reliable personal support that adjusts to your changing needs. Whether you require daily assistance or just occasional help, we’re here to provide the right level of care, right when you need it. Trust us to help you maintain your comfort, safety, and quality of life at home and in the community.

Daily Living

At Support Network, our Daily Living services focus on empowering participants to manage their everyday routines with confidence and independence. We support a wide range of tasks, including personal hygiene, grooming, dressing, and planning meals, all delivered with respect and care. Our qualified support workers work closely with individuals to tailor these supports to their preferences, ensuring comfort and dignity every step of the way.

We believe in building lasting practical skills that help people live more independently over time. That’s why we go beyond doing tasks for participants; we work with them to develop routines, understand their choices, and actively participate in their care. This approach helps build confidence and creates a stronger sense of ownership over one’s daily living environment.

Our team of NDIS Disability & Aged Care Support Workers and skilled support workers are trained to deliver services that not only meet day-to-day needs but also align with personal goals. Whether you're in supported accommodation or living at home, our Daily Living services adapt to your lifestyle. Every visit is an opportunity to build independence, promote wellbeing, and improve your overall quality of life.

Complex Care

We understand that standard support services may not always be enough, especially when someone is living with high-level or complex disabilities. That’s why Support Network is proud to offer complex care services as part of our commitment to helping individuals in Cleveland receive the support they truly need. Our complex care is designed to handle a wide range of high-support needs, whether it involves physical health, wound care, medication assistance, or support with mental health and emotional well-being. Our experienced professionals are dedicated to providing care that ensures safety, comfort, and continuity, while giving families peace of mind.

Our complex care services are delivered by experienced support workers and qualified professionals trained in areas such as medication management, PEG feeding, continence support, catheter care, wound care, epilepsy management, and more. We take the time to assess each participant’s requirements and work closely with healthcare providers to ensure every task is carried out with precision. At Support Network, safety and dignity go hand in hand. Our staff are not only skilled in complex procedures but also dedicated to building trust and providing respectful, person-centred care every day.

Our goal is to provide holistic care that goes beyond meeting basic needs to genuinely improve the quality of life for people with high support requirements. Our team collaborates closely with participants and their families to assess individual care needs and ensure the right type of support is in place. We don’t believe in a one-size-fits-all model. Our complex care services are flexible, adaptive, and centred around each person’s lifestyle and goals. At Support Network, we’re committed to helping Cleveland locals live more comfortably, safely, and with greater dignity through reliable complex care support. Through our complex care services, we strive to enhance quality of life, reduce stress for families, and ensure each participant has the assistance they need to thrive in their own environment.

Disability Support

At Support Network, our disability support services are designed to empower people with disabilities to live life with independence, dignity, and purpose. We understand that every individual’s needs are different, which is why we take a personalised approach to care. Whether it’s helping with daily routines, providing personal assistance, or encouraging community involvement, our focus is on making life easier and more enjoyable for the people we support. We’re here to help you live on your terms, with the right support behind you.

Our disability support covers a wide range of everyday needs, including assistance with personal care such as showering, dressing, grooming, and mobility, as well as support with household tasks like cleaning, cooking, and laundry. Beyond physical support, we also provide social and emotional assistance to help individuals stay connected with their community and build meaningful relationships. For many participants, our services also extend to skill-building, helping them gain confidence in managing their own lives, accessing transport, and attending appointments or community activities.

What sets Support Network apart is our commitment to quality and compassion. We don’t just provide care, we build relationships. Our team of support workers is trained, experienced, and genuinely passionate about making a difference in people’s lives. We work closely with individuals, their families, and health professionals to ensure every support plan is not only effective but also respectful of the client’s goals and choices. At Support Network, disability support is more than a service; it’s a partnership focused on empowering people to live with choice, control, and comfort.

Community Participation

Our Community Participation services are designed to help people with disabilities connect with others, explore interests, and become active members of their local community. Whether it's attending social events, joining hobby groups, or volunteering, we support participants in building relationships and living a more connected, fulfilling life. Every activity is planned in alignment with the individual's goals, preferences, and comfort level.

Our qualified support workers and NDIS Disability & Aged Care Support Workers provide one-on-one or group-based assistance to help participants engage in community-based programs. We promote involvement in recreational, educational, and cultural activities that boost confidence and develop key social skills. From art classes and fitness sessions to nature walks and skill-building workshops, every experience is a step toward independence.

We believe that community involvement plays a critical role in improving mental health, resilience, and overall well-being. That’s why we tailor every plan to each individual’s interests, creating opportunities to participate, contribute, and feel valued. Through our compassionate and structured support, participants don’t just attend, they truly belong. With Support Network, every outing becomes an opportunity to grow, connect, and thrive.

24-Hour Support

At Support Network, our 24-hour support services ensure that participants have access to care, comfort, and assistance at any time of the day or night. This around-the-clock support is ideal for individuals with complex needs, medical conditions, or those requiring help with personal care or supervision overnight. Our team is always nearby to provide peace of mind and an immediate response when needed.

Our trained and compassionate staff are available to assist with a wide range of daily and overnight tasks, including medication management, hygiene, mobility, and emergency care. With the presence of skilled support workers, participants and their families can rest assured that professional help is always within reach. Each plan is personalised, focusing on safety, routine, and dignity.

Whether in Supported Independent Living, Short-Term Accommodation, or your own home, 24-hour support offers consistency, security, and freedom. Participants are encouraged to live as independently as possible, with the reassurance that help is always available when needed. At Support Network, we believe continuous care isn’t just about supervision, it’s about support that empowers.

Getting Started with Support Network Today

At Support Network, we’ve made the registration and hiring process simple and easy so that people in Cleveland can quickly connect with the right support workers. Our goal is to make quality care more accessible through a trusted NDIS provider in Cleveland, helping you take steps toward a more independent and supported life. Here’s how you can register with us for free and start hiring in just a few steps:

1. Head to our website and click on the “I’m Seeking Support” button to open the registration form.
2. Fill in your basic details: name, contact info, and your location in Cleveland.
3. Once registered, browse our database and use filters to find qualified support professionals in your area.
4. Reach out to shortlisted workers and have a quick chat to learn more about their experience.
5. Choose the right support worker for your needs and begin your journey toward comfortable and confident living.