Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Local NDIS Provider
Culturally Matched Support Workers
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
When people hear the term Supported Independent Living, they sometimes picture something complicated. But at its core, SIL was created by the NDIS with one simple mission: to give people the right to live in homes where independence and care come together. The idea is not about fitting people into rigid systems, it’s about shaping homes and supports around them. For some it means support around the clock, for others it’s a few hours a day, for some it’s living with others, for others it’s quiet independence. The system was designed to be flexible, because independence doesn’t look the same for everyone.
That’s where the Support Network comes in. We take the broad vision of SIL and make it real in Kiama. Our SIL properties are not just houses, they’re places designed to feel like home. Spaces where participants can relax, feel safe, and still have the freedom to live their own way. We focus on layouts that make life easier. Wide spaces, ramps if needed, open-plan living that stops rooms from feeling cramped or difficult to move through. Kitchens that are practical for staff and participants to work together, lounges that feel warm and inclusive, bedrooms that give real privacy.
The location of the home matters just as much as the inside. We make sure our homes connect to the community. Being close to public transport means participants aren’t cut off. They can get to shops, healthcare, social activities, and outings without obstacles. Independence isn’t built by staying indoors, it’s built by being able to get out, join in, and take part. That’s why we plan for community access right from the start.
And it is not only the building and transport. It’s about the people inside. Our Support Workers are uniform, dependable and trained. Different staff members do not appear in the families every week. They encounter the same employees who are familiar with routines, are familiar with needs and have developed trust. Where culture is also a part of life, we add the cultural support workers. That may include cooking in a traditional manner, cultures practised or communicating in one language that feels like their own. Independence and belonging is not merely physical, it is also cultural and we value it.
So what does “home” look like in Kiama? It’s not just a property. It’s a place where independence is nurtured, safety is always there, comfort is built into the design, and staff make sure every day runs smoothly while leaving space for freedom.
The term NDIS Supported Independent Living (SIL) sounds formal, but in practice it means something simple: regular support for people who need help with daily life. It’s not occasional help, it’s not one-off visits. It’s structured assistance so people can live in a home with the right level of support to be safe, comfortable, and as independent as possible.
At Support Network in Kiama, we don’t provide SIL as a one-size service. We look at the participant’s life and build supports that fit.
SIL is not an abstract idea. It’s the reality of having trained staff in the home, the structure that makes routines manageable, and the pathway to independence for people who can’t live alone without support. That’s what it means in Kiama when Support Network delivers it.
Independence isn’t something we talk about once and forget. At Support Network, it’s the centre of everything we do. Every participant has individual goals, and those goals shape their supports. For one person, independence might mean learning to prepare a meal on their own. For another, it might mean using buses to travel around Kiama. For someone else, it could mean building friendships or joining a group. Whatever the goal is, we put it at the heart of the service.
Our approach consists of Active Support. It means our employees do not only assume the case. They collaborate with the participants and encourage them to do more on their part. Perhaps in week one, personnel do the bulk of something. During the second week, the participant processes one step. In the third, they gain authority to a larger degree with the staff having to recede gradually. That’s how confidence grows.
The supports in Kiama cover all areas of life:
All this is connected to wellbeing. When a person feels safe he will tend to be more open to trying new things. Someone with a sense of belonging is more likely to develop. That is why we strike a balance between too much control and not enough help. Just enough to make sure that the participants are safe and just enough so that the participants can form their own independence.
Families in Kiama see the difference. They see participants growing, not just being cared for. They see daily routines run smoothly while long-term independence is built. That’s what makes the Support Network different, the way we put independence and wellbeing at the centre of every service.
People often ask what’s the point of SIL, what makes it different from just getting a support worker a few hours here and there. The difference shows up in everyday life. SIL is not pieced-together care. It’s structured support in a proper home, where staff are there consistently, and where independence has room to grow.
The first benefit is the housing itself. Housing supports are built in. Our SIL properties in Kiama aren't temporary rentals that just barely fit the need. They're configured so the participants don't have to fight their own homes. Wide spaces, accessible bathrooms, kitchens that can be used with support, open-plan living which makes movement easier Families don't have to worry about if the house is a barrier, it isn't. The property works for the participant and not against them.
Then, overnight support comes. This is one service that changes lives. Families that have spent night after night wondering if something won't go wrong finally sleep. They know staff are in the home, ready if the participant wakes up anxious, or there's a fall, or the medication is missed. For the participant, it means knowing that they're not alone when the rest of the world's sleeping. That peace of mind is difficult to measure and easy to feel.
Another advantage is support plan flexibility. Our plans are not set in stone. They move with the person. Maybe one month more help is needed when it comes to the mornings, another month it's afternoons, maybe there is more support needed in the community than in the house. Plans are flexible and bend, rather than keep participants trapped in routines that cease to fit. That flexibility is one of the strongest features because life doesn't standstill.
And independence, SIL is about skill-building as much as support. Every task becomes an opportunity. Cooking a meal, shopping, catching a bus, cleaning a room, staff guide, participants practice, and confidence grows. SIL is not just about surviving each day. It’s about creating chances to grow.
So when families look at SIL in Kiama, the benefits are simple but powerful: safe housing, overnight coverage, flexible plans, daily routines turned into skill-building. That’s what makes SIL more than just care.
Trust doesn’t come from promises. It comes from how services actually run. Families in Kiama trust the Support Network because they see results, they see consistency, and they see their loved ones treated with respect.
Our Support Workers are one of the largest reasons why. They're not strangers that come and go. They're consistent staff who know the participant's routines, who know his or her preferences, who show up consistently. That stability creates homes that are calmer and more comfortable. Participants know who's going through the door. Families know who to expect.
More than just basic care is trained for our support staff in. Some participants require strategies for behaviours which can be challenging. That's why we incorporate behaviour support into our services. Homes are kept safe, staff are kept confident and participants aren't punished for behaviours but supported with strategies that work.
Culture is another piece. Independence loses meaning without caring for culture. That's why we offer cultural support workers. They honour tradition, food, celebrations, and identity. Families see their loved ones living in ways they feel authentic and not forced.
And the planning side matters too. SIL sits inside a bigger plan, and it can get confusing. That’s where our Support Coordination makes a difference. We guide families through the details, explain where SIL sits, and connect the dots so the whole plan works together.
The reasons families in Kiama trust us can be written as a list, but they’re also lived every day:
Families trust Support Network because SIL isn’t just delivered, it’s delivered properly. The home runs smoothly, staff stay consistent, and independence grows alongside safety. That’s trust built in practice, not words.
One of the most common questions we hear is, “Is SIL even funded by the NDIS, or is it something extra we’ll have to cover?” The answer is simple. It’s already in the system. SIL sits under Core Supports, under Assistance with Daily Living. That means it’s not an extra. It’s recognised as a necessary support for people who need daily, ongoing help.
When the NDIS looks at a participant’s support needs, they assess how much regular help is required. If it’s significant, morning, evening, overnight, SIL can be included in the plan. It funds the staff, the routines, the structure that keeps daily life working.
The problem is that the details can be confusing. Families sometimes don't know how to ask for SIL, or how it fits alongside housing and therapy. That's where Support Coordination comes in. Coordinators explain the details, and help families present the right evidence, and make sure SIL is linked clearly to goals and outcomes. They also make sure funding isn't wasted, that it's actually used to put staff in homes and supports into action.
So SIL isn't floating outside the plan. It's inside of it, it's part of that NDIS framework. With us, that funding doesn't sit on paper. It's become one of daily support, overnight coverage, and independence that is functional in practice, rather than theory.
Not every participant under the NDIS gets SIL. It’s designed for people whose support needs are daily, consistent, and significant. The system looks at who really needs ongoing help to live independently, not just occasional assistance.
The first box to tick is age. The NDIS determines SIL for people under 65 when they can be on the scheme. The next is in the area of functional impairment. That is, that the disability impacts primary life activities-getting dressed, showering, cooking, cleaning, administering medication, getting safely in and out of the home. If someone can't do those things by themselves day in and day out, SIL is frequently appropriate.
The scheme doesn't force people into one model either. Shared Independent Living to more private setups are available. Some do really well in group homes that have routines and community built in. Others prefer to live in quiet, one-to-one arrangements. Both options exist; to access these, so long as the service requirements are met and the NDIS agree the supports are "reasonable and necessary".
So in short: SIL is there for people under 65 with disabilities that make daily life unsafe or unmanageable without support. And whether they want shared homes or more independence, the system allows for both.
Families often wonder how SIL actually gets added to a plan. It doesn’t happen automatically. It’s requested, discussed, and proven with evidence. The first stage is the planning meeting. That’s when you sit with the planner and explain why NDIS Supported Independent Living is needed.
Evidence is the backbone of the request. Reports from OTs, doctors, psychologists, functional assessments, all of these show what life looks like without support. They don’t just say “support is required,” they spell out the risks: medication missed, falls at home, isolation, daily stress that stops independence from growing. The stronger the evidence, the stronger the case.
The usual flow looks like this:
With evidence in place and guidance through the system, SIL funding doesn't feel like a fight. It becomes a logical step in the plan.
Getting funding is only half the journey. The next part is moving into a home and making sure the support actually works. We keep the process straightforward, but flexible enough to fit each participant.
Step 1: Consultation. We sit down with the participant and their family, talk about support needs, what independence means for them, and what kind of home they’d feel comfortable in.
Step 2: Support plans. We create a personalised service plan. Some people need more morning help, some need evening help, some need 24/7 care. Plans cover personal care, meals, medication, mobility, community access, all based on what’s needed.
Step 3: Property match. We look at available SIL properties in Kiama. Accessibility, layout, neighbourhood, proximity to services. The property has to suit the person, not the other way around.
Step 4: Transition. Moving into a new location can be stressful. Our support staff ease the participants into the change. If there are challenges, then we use behaviour support strategies to allow the transition to be more smooth, and calm.
Step 5: Ongoing review. Once you are settled, we continue to review. Support needs are changing, goals are growing, routines are changing. Plans are adjusted so independence continues building and does not stall.
That's the process, it's clear steps, but with just enough wiggle room to fit the person instead of trying to get the person to fit the process.
Every family eventually reaches a point where patchwork care isn’t enough. Independence can’t grow in a system that isn’t structured, and safety can’t be left to chance. That’s when SIL makes sense.
The NDIS already funds Supported Independent Living under Core Supports. The service is there, it's about having a provider that provides it correctly. In Kiama, that's what the Support Network does. Our Support Workers are trained, consistent and reliable. Our SIL properties are designed for comfort, safety and accessibility. Our focus on community access means life is not only lived inside the home but in combination with Kiama itself.
The next step is an easy one: begin a conversation. Tell us about your needs and allow us to explain how SIL can be mapped into your plan, and we'll take you through each step.
With the Support Network in Kiama, independence is not just a word in the plan. It’s staff in the home, routines that build skills, cultural respect, safety at night, and a home where participants can truly live. The services are ready, the properties are ready, the staff are ready. All that’s left is to reach out and take the step.
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