Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a home that's right for you
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Supported Independent Living is not about being placed into a property; it’s about having a real home where the services and supports are already built in. That’s what Support Network delivers here in West Wollongong. Every participant who steps into one of our SIL properties gets more than walls and furniture. They get a home shaped for independence.
The NDIS made SIL part of its design because it saw that people need choice. One participant may prefer Shared Independent Living, being part of a group where support and routines are shared. Another might want something quieter, more private, with help only when needed. Both are valid. The government structured SIL so everyone has the chance to pick the path that suits them. And our job is to turn that into reality.
Our homes have open-plan living spaces, wide kitchens, lounges, areas that don’t feel like obstacles. Accessibility is not an extra feature; it’s the starting point. These designs make it easy for people with mobility challenges to move around without stress. And location matters too. Families appreciate that our homes in West Wollongong are linked to public transport, shops, health services, and all the essentials. That means life inside the home flows just as well as life outside of it.
But what really matters is the way services are delivered inside those homes. Our Support Workers stay consistent. You see familiar faces, people who know your habits and needs. And where cultural background matters, our cultural support workers step in. They make sure that independence doesn’t come at the cost of comfort or identity. It could be meals prepared a certain way, language used in the home, or traditions respected, it all gets factored in.
That’s what makes a house in West Wollongong turn into a home. It’s not a program. It’s independence with comfort, belonging, and real choice.
For families, NDIS Supported Independent Living can feel like another piece of jargon, but in practice it’s very simple. It’s support that helps you live more independently while keeping daily routines safe and reliable.
Support Network makes this clear for participants in West Wollongong. We build personalised service plans so that support lines up with your needs, not the other way around. Some people need help with mornings, getting ready, meals, medication. Others need support through the night. Some need staff alongside them through community trips. Others want lighter support, just check-ins to make sure things run smoothly. SIL allows all of these variations, and we put the staff in place to deliver them.
Shared Independent Living is one model. It works for people who want to be part of a group, sharing support with others, creating community within the home. For those who need quiet or privacy, SIL can also be arranged for smaller setups. Both are funded because both are valid.
And SIL links directly with Specialist Disability Accommodation. SDA is about the property, making sure it’s accessible, safe, and practical. SIL is about the staff inside it, the Assistance with Daily Living that makes independence possible. We connect the two so participants get the whole package: a home that works physically and a support team that makes daily life flow.
That’s what SIL means here. It’s not a theory. It’s your routine, your safety, and your independence all tied together.
At Support Network, independence isn’t something we talk about once and then forget. It’s built into the way every service is delivered. Every participant has individual goals, and we put them at the centre. It could be something small, like preparing a meal without help, or something bigger, like learning to manage travel or money. Whatever the goal, our supports are designed to make it possible.
We use the Active Support model. That means our staff don’t take over. They work with you. If you’re cooking, staff might prep ingredients with you one day, then guide you through cooking the next, then step back while you take the lead. That’s how skills grow, gradually, with support that adapts.
These services include personal care/ bathing, grooming, meals, to mobility support; ensuring the people can move safely both inside and outside the house. And life is not what life is about. It’s also about being social. That is why social activities are an essential part of the service. Group activities, communal activities, hobbies or simply day-to-day activities visiting shopping centres and cafes. They are not extras; they are part of the support because wellbeing is also a social connection.
Families plan, so do we. What may be the needs of today may not be the same in five years. That is why we create a road into Retirement Living when the hour arrives. It implies that members will not have to begin anew with a new provider. The identical team, the same values, but adjusted to the new life levels.
Here’s how our focus on independence and wellbeing works in practice:
That’s the difference in West Wollongong. Independence is built, wellbeing is protected, and every service is tied to goals that actually matter to the person.
The benefits of Supported Independent Living are best seen in daily life. Families who decide on SIL do it because it gives stability, not just services. Support Network makes that stability real in West Wollongong, turning NDIS funding into homes and routines that work.
Here’s what participants and families notice most:
Its greatest strength is that SIL is not piecemeal. It is not this by one side, that over there. It is a customised vision that combines living quarters, personnel and autonomy in a single system. That is what families at West Wollongong are truly opting for: the content of mind that everything is taken care of.
Not every provider works the same way. Families in West Wollongong stick with Support Network because we focus on consistency, not just filling rosters. That consistency builds trust.
Our Support Workers are trained, reliable, and familiar faces. Participants don’t see a stranger every shift. They see staff who understand their routines and goals. That makes homes calmer, safer, and easier to manage.
The care required by some of the participants is beyond the basic one. The behaviour issue is factual and our team is geared with behaviour support knowledge. Family not to worry about what goes wrong when things get rough, we have already developed strategies in that case.
We offer cultural workers also. I can see independence variously based on background. The food, vacations, languages, customs, they are important. Families are motivated by the realisation that their family members are encouraged without compromising on values and traditions.
And then there’s Support Coordination. Plans and budgets can look overwhelming. Our coordinators step in, map things out, and explain how SIL links with the rest of the NDIS. That clarity takes away the stress.
Why families rely on us can be summed up in a few points:
Families observe that Support Network is not merely talking independence but we establish it with daily services, trusted staffs and future plans. That is why they continue to select us.
For many families, the first worry is whether SIL is even funded. The answer is yes. It sits inside the Core Supports budget, under Assistance with Daily Living. That means the government already recognises it as essential.
When the NDIS sees that your support needs are ongoing and daily, SIL becomes part of the plan. Funding covers staff in the home, routines during the day, and overnight support when needed. Instead of patching services together, SIL ties them into one package.
The tricky part is knowing how it works over the categories, and that's where Support Coordination helps. Coordinators are showing families how SIL funding is used in connexion with housing, therapy, or other supports. They ensure nothing is left out and the right evidence is there.
So SIL isn’t an extra cost. It's baked into the NDIS system. With Support Network running the services families in West Wollongong feel that funding is being transformed into a tangible support not just a number on a paper.
Supported Independent Living is there for people who need help with daily life. It’s not for everyone, it’s for those who have real support needs that don’t stop after one hour or once a week. The NDIS sets the rules because they want to make sure SIL goes to people who need it most.
The first thing looked at is your support needs. Can you cook on your own, handle medication, manage cleaning, move safely around the house, get to the community? If those things are difficult without help, that’s a starting point.
Age matters too. To access the NDIS and SIL, you need to be under 65. It’s built for people who want to build independence early or maintain it through their adult years.
Functional Impairment is another Key. If your disability affects your life functioning abilities on a regular basis, SIL may be approved. It's not about saying you can't do anything, it's about demonstrating you need the regular support to be able to live independently.
And it’s not one model only. Shared Independent Living is where you live a shared living with others you can share support. Or you can go the smaller or individual setup route if that's what works best. Both are funded. The NDIS only requires service requirements to be met and SIL "reasonable and necessary."
So the short version: people with significant support needs, under 65, with a disability which impacts on day-to-day life, that's who can access SIL.
Getting SIL funding isn’t a matter of filling out one form. It’s a process, and the NDIS wants evidence that SIL is the right support.
It usually starts at the planning meeting. That’s where you sit with an NDIS planner and outline what your days look like, what’s hard, what support you need. If SIL is needed, it has to be written into the plan.
There is research that teaches: "Evidence makes the decision stronger." Assessments from OTs, medical reports, notes from psychologists, reports relating to functional capacity etc. All these documents indicate the level of support you require. They go on to prove that SIL isn't just helpful, it's essential.
The flow usually looks like this:
The NDIS funds Supported Independent Living because it provides real independence, but they don’t approve it without clear proof. That’s why preparation matters. With the right evidence and support plans in place, families in West Wollongong secure SIL funding and move forward without delay.
After funding is approved, the move into an SIL home begins. It’s not about dumping someone into a house, it’s about creating a smooth transition. At Support Network, we keep the process simple but effective.
This isn’t a checklist we tick off and walk away from. It’s a living process that keeps evolving so participants feel at home and families feel secure.
Every family comes to a point where they realise the current setup isn’t enough. That’s where SIL becomes the answer. With NDIS Supported Independent Living, the funding is already there. With Support Network, the services and staff are ready.
Our Support Workers make the daily routines consistent. Our SIL properties are designed for independence. And with community access built into the plans, participants aren’t stuck inside, they’re part of West Wollongong life.
This is the chance to build a home that works and where support and independence are in balance. Not too much control, but not too much help, just the right mix to keep the participants safe, comfortable and progressing.
The next step is straightforward. Talk to us. We'll show you how SIL can be mapped to your requirements, how we can match you to the right property, and how to put the supports in place. With Support Network, the process doesn't just stop at funding, it continues through to a home, where independence to live everyday is.
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