Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
You can read a hundred pages about home and living support and still not know what it actually feels like. People make it sound like a checklist of services, funding, schedules. But living in a place, calling it home, it’s not just about a list. It’s about how the space feels the moment you wake up, or how the day flows without you having to think about every little thing.
In Wyndham Vale, our role as a trusted NDIS provider isn’t to hand you a plan and walk away. It’s to figure out what’s really making life harder than it needs to be and ease that. Sometimes it’s something simple, like moving the armchair so you can get to the kitchen without a detour. Sometimes it’s rearranging the morning so you have time for coffee before any appointments. Those are the things that make the biggest difference.
People come to us with different support needs. A few need help with nearly every part of their day. Others only want someone around for the tricky parts, maybe bills, medication, or getting to medical appointments. Either way, our job is the same: make the pressure fade a little. That’s where you start to feel like yourself again.
We talk a lot about personalised support but that doesn’t mean we throw around fancy terms. It’s about actually noticing things. If you’ve been struggling with mornings, we’ll change the pace. If noise in the common area is bothering you, we’ll find a quieter setup. No forms for you to fill out, no formal requests, we just fix it when we see it.
A support plan here isn’t something we pull off a shelf. It grows out of conversations, out of sitting with you and figuring out what works. And with NDIS funding, we can make real changes not just in the paperwork, but in the way your living arrangement feels. More evening help, extra time for meal prep, the right assistive tools whatever makes your day smoother.
Life in a SIL home isn’t about someone hovering over you with a pen and clipboard. It’s not a hospital. It’s not a set of rules. It’s a home with the kind of support that makes the stuff you dread every day feel smaller, easier to manage. If you’ve had mornings where the laundry, the bills, the medication, the phone calls all feel like a mountain… you’ll get what I mean. We start clearing those little peaks one at a time.
What’s included? Well, it’s easier to explain if you picture it.
We don’t run it like a timetable. Some days you might need more of one thing, less of another. That’s fine. We shift with you. And with 24/7 support, there’s no “What now?” moment where you’re stuck on your own. Someone’s close enough to help, but not so close they take over.
It’s not a label, or some official term you see in paperwork. Supported Independent Living is what happens when the right kind of help shows up every day, in ways that make you feel like you can handle things again. You might be living with a functional impairment or dealing with a mental health condition that makes the everyday stuff harder. Or maybe your mental health needs change from week to week. SIL meets you where you are in your own home, in supported housing, in community living spaces, or even in apartment living and keeps you steady while you rebuild your confidence.
Sometimes it’s as simple as having someone nearby who remembers you’ve got an appointment and helps you get there without the rush. Or it’s help with meals so you’re not skipping them. Or just having another person around so you’re not cut off from social connections. It’s not about doing everything for you, it's about making sure the steps you take are ones you can keep taking. And over time, those small steps start to feel like a life you own again.
Choosing the right setup isn’t just about what’s available it’s about what feels right for you, day in and day out. Every NDIS housing option we have works a bit differently, and the best one depends on how you like to live, how much support you want, and the kind of environment that helps you feel settled.
Here’s how they really work in practice:
Each option has its own feel, its own rhythm. Our role is to walk you through them honestly, so you know not just what’s possible but what life would actually be like there. Sometimes that means visiting a few places before deciding. Sometimes it means trying one for a short while before committing. The point is, you don’t have to guess we help you see it, feel it, and choose the space that works best for you.
Families don’t just hand over something as personal as SIL support because a brochure looks good or because a website says the right things. Trust is built slowly in the quiet, ordinary moments where they see we’ve noticed something before they had to point it out. They see it when a Support Coordinator comes by and finds the room warmer because we remembered how the cold makes their loved one stiff in the mornings. Or when we change the weekly plan without them asking, because their parent’s energy has been dipping lately and we’ve picked up on it.
It’s not about big promises, it's the hundreds of small, consistent decisions that keep people safe, comfortable, and in control. That’s where the trust comes from.
It’s not a script for us, it's just the way we work. And over time, families stop worrying about whether things are being done right, because they can see it for themselves.
If you’re thinking about SIL, you don’t have to walk in knowing exactly how it all works. That’s not how most people start. A lot of people come to us unsure about eligibility, not certain how their NDIS funding fits, maybe wondering if their functional impairment or mental health needs will be considered. That’s normal. The system has its own language, its own steps but you’re not expected to figure it all out before you begin.
We stand beside you through the whole thing. That means helping you gather what you need, talking to your Occupational Therapist if there’s one involved, explaining what’s going to happen next without burying you in forms on the first meeting. If a residential tenancy agreement is part of the plan, we’ll walk you through it so you know exactly what you’re agreeing to.
Here’s the simple version of how it goes:
You’re not being dropped into a maze. You’re stepping into a process we already know well and we’ll keep you steady until you’re settled in the right place.
Finding a home isn’t about matching you to a property on paper. It’s about looking closely at how you actually live. Do you like outdoor spaces for quiet mornings, or do you feel better in a place where there’s always someone nearby to talk to? Does cooking relax you, or would you rather have meals handled so you can focus on other things? These details matter more than the number of bedrooms or what suburb it’s in.
We work with property managers, but only in the way that helps you, making sure you’re not put somewhere that doesn’t fit. We look at housing opportunities through your eyes, not a rental list. And if a residential tenancy agreement is involved, we’ll make sure it’s explained so it makes sense, not just signed and forgotten.
Sometimes the process looks like this:
The aim isn’t to fill a vacancy. It’s to make sure that once you move in, you feel like the space works with you, not against you.
It depends on you. Some people need a hand first thing in the morning getting ready, organising meds, sorting breakfast others just want someone to step in for the tricky parts. Our support workers are there for whatever your assistance with daily life looks like. Could be cleaning, cooking, helping you get to appointments, or just being around so the day doesn’t feel too heavy. It’s not one fixed routine; it shifts with your needs.
Most of what we do fits within your NDIS plan under categories like Core Supports or disability support services. If there’s something you want that’s outside the plan, we’ll talk it through before anything happens so you’re not hit with surprises. We’re here to work with what’s already in your funding and make it stretch as far as it can.
Yes and they usually do. A big part of disability support is knowing that routines aren’t set in stone. If you suddenly need more help at home, or you’re ready to take on more independence, our support staff adjust your support services so they fit the new pace. It’s not about locking you into one setup; it’s about keeping the right balance as things shift.
Both. We can support with the basics, cooking, cleaning, transport but we also help with social skills and confidence. That might mean joining a group activity, practising conversation in a low-pressure setting, or just encouraging you to get out into the community. For some, that’s as important as any physical or daily support.
You don’t have to figure it all out before talking to us. We’ll meet, go through your routines, your assistance with daily life, your priorities, and see where the gaps are. Then we shape the disability support services around those gaps. Some people start with more help and ease back, others start small and build either way, we work it out together.
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