Support Network has been a highly efficient way to organise home care support services for my 86 year old father
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
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Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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All workers on our site must have police and Working With Children Checks
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Support can mean a lot of things on paper, but here in Mernda, for Supported Independent Living, it’s about the way the day feels when the pressure’s not on you anymore. That’s the real measure. Not a list in a brochure. Not a set of promises. The way your mornings settle, the way you stop thinking about the next problem before it even happens.
At Support Network, we don’t turn up with a pre-set plan. We see how you live right now, where things snag, where time slips away, where tasks pile up. Then we change that sometimes all at once, sometimes piece by piece. If your needs shift, the plan shifts. If something stops working, we try something else. Nothing is fixed unless it’s working for you.
These living arrangements aren’t just spaces to stay. They’re meant to be stable ground. Stability doesn’t mean everything’s perfect, it means you’ve got a steady base to return to. The kettle’s in the right place, the blinds are set just how you like, the small details are done without you asking. That’s not an extra, it's the point.
Whether your NDIS funding covers round-the-clock support or something lighter, it’s shaped to suit your life. The support plan is more than a file; it's in the way a Support Worker notices before you need to ask, in the way care is built into the rhythm of the day. Over time, it stops feeling like a service and starts feeling like your own home running the way it should.
Services sound simple written down. In real life, they’re threads that hold the day together. In a SIL home in Mernda, each bit of support is there to take strain away not to tick a box.
Personal Care – The start of the day sets the tone. Help with grooming, dressing, hygiene, but done your way, not rushed.
Household Tasks – Cooking, cleaning, laundry the things that eat up energy kept under control so the space stays calm.
Medication Management – Everything ready when you need it. No last-minute chemist trips, no wondering if you missed a dose.
Health and Wellbeing – Appointments locked in, exercise or activity when you want it, and check-ins that go deeper than polite chat.
Transport – Rides that turn up when they’re meant to. To work, to the doctor, to see friends. No missed chances.
Financial Management – Bills handled on time, budgets made clear, and small decisions about money supported so nothing builds up into a problem.
Community Participation – Getting into local events, meeting people, joining activities being part of more than just four walls.
Skill Development – Learning what you want to learn, supported until you’re steady enough to do it yourself.
Behavioural Support – Strategies you can actually use, with understanding instead of judgment.
Assistive Technology – Devices that work for you, set up properly, helping daily life run smoother.
Social and Recreational Activities – The week broken up with things you enjoy, hobbies, outings, small groups.
Employment and Education Support – Work or study options that fit, with help to get started and keep going.
Crisis and Emergency Support – Help that’s there when it’s urgent, no delays, no dead ends.
Communication Support – Making sure you can speak, sign, write, or use tech in a way people actually listen to.
Coordination of Supports – Linking every piece of your NDIS services so they work together, not against each other.
Daily Living Skills Training – Building confidence in everyday tasks until they feel like second nature.
Respite Care – Temporary stays for a break yours or your family’s while keeping care steady.
These aren’t extras. They’re the pieces that make life easier, steadier, and more your own.
It’s easy to explain SIL as a type of support, but that doesn’t really tell you how it feels when it’s working. In Mernda, it’s often in the small, steady things: someone making sure your day starts without chaos, checking in when they notice you’re not yourself, taking over the bits of life that have been wearing you down. Over time, those things build you back up.
If you’re living with a functional impairment, or a mental health condition that makes everyday life harder, SIL is there to meet you where you are. It could be in supported housing with a few others, in a quiet apartment living setup, or in shared spaces where the community keeps you connected. It’s not about rushing change. You move at your own pace, with the right kind of support keeping you steady. The aim is simple so you feel capable again, and those social connections, routines, and bits of confidence that slipped away start coming back.
Choosing the right SIL setup isn’t about flipping through a catalogue. It’s about thinking, Can I see myself here? Will I feel okay waking up in this place every day? The housing options in Mernda are different because people’s lives are different. Some want quiet and control over their space. Some want to be part of a busy house with movement and company. Some need every part of their home designed for accessibility. And sometimes, the right fit changes over time.
Below is what each option looks like in real life not just on paper, but what it’s like to actually live there, how your days might feel, and why it might suit you.
If you have higher or complex support needs, SDA housing is built from the ground up with you in mind. Doors open wide enough for easy movement, hallways are uncluttered, bathrooms are set up so you can use them without strain. Kitchens are laid out so you can reach what you need without asking every time. The technology inside isn’t there to impress, it's there because it makes your day smoother. You don’t have to fight with the space to live in it. You can focus on the things you actually want to do.
In SDA, you’ll still have the flexibility to make the place feel like yours, your own photos, your favourite chair, the way you set up your bed. The difference is you don’t have to work around the house. The house works around you.
Sometimes you need a change. Not forever just long enough to reset. Short Term Accommodation gives you that. It might be for a break, for a trial run before a bigger move, or because something’s shifted and you need a safe stop in between.
In STA, you can still get the same level of support you rely on, so your care doesn’t skip a beat. You’re not left wondering who’s doing your medication or how meals will work. You just get the breathing room you need, whether that’s a few nights or a few weeks. For some people, that short stay can be what turns things around.
If you like having people around, shared community houses can feel like a good middle ground between independence and connection. You’ve got your own space, your own room, your own belongings but there’s also a kitchen where people chat over coffee, a lounge where someone’s watching TV, the chance to be part of a house rhythm.
Meals can be shared or separate. You might join in for group activities or just keep to your own room when you want privacy. It’s about having the option. For many, that steady background of other people is what keeps the days from feeling too quiet.
Some people want privacy above all else but still like knowing help is nearby. That’s where individual SIL housing works well. It’s usually a unit or apartment that’s yours to live in the way you want quiet mornings, your own schedule, no compromises on how the space is arranged.
Support workers are still close, whether it’s to help with a task, check in, or handle emergencies. You decide how much you interact and when. For people who prefer a controlled environment without feeling isolated, this option keeps the balance.
Sometimes it’s not about the type of housing it’s about timing. Waiting months for a place to open up can be exhausting, especially when you’re ready for change now. We keep track of current vacancies across Mernda so you can move sooner rather than later.
These could be in shared community houses, individual apartments, or residential services in quieter or busier areas. The point is choice being able to step into something that’s available and suits your needs instead of taking whatever’s left.
Choosing between these options isn’t always straightforward. It’s not just about where you’ll live, it's about the kind of days you want to have. Some people thrive with the movement and social flow of shared living. Others need the calm of their own space to feel settled. And there are times when what you need most is a short break before you make a bigger decision.
The role we take in this isn’t to push you toward one answer, it's to help you see what each choice will mean for your daily life, and to make sure that whatever option you pick, it works for you in a way that lasts.
Trust isn’t built because we say the right things, it happens when families see that we actually notice and respond before they have to ask. In Mernda, a lot of the trust comes from the small moments. A Support Coordinator remembering how someone likes their meals without it being written down. Adjusting a care routine quietly when a bad day hits. Knowing when to step in and when to stand back. These aren’t extras. They’re part of how we work, and families see it over time.
Here’s what they often tell us makes the difference:
Families don’t trust us because we claim to be good at what we do. They trust us because they’ve seen what happens when we’re in the room, in the home, and part of their daily rhythm.
If you’re thinking about SIL, you don’t have to have all the answers before you start. You’re not expected to understand every form, every step, every funding detail. That’s what we’re here for. We’ve been through the process with others people with functional impairments, mental health needs, complex care situations and we know where the road gets tricky.
Before you apply, here’s the important part: you won’t be alone in it. We stand beside you through the assessment, the paperwork, and the conversations with the NDIS. An Occupational Therapist may need to provide evidence. Your NDIS funding needs to match the level of support you’re asking for. If there’s a residential tenancy agreement involved, we’ll help you understand what it means before you sign anything.
The first steps usually include:
We can’t take away the system’s steps, but we can make sure you never have to navigate them alone. That’s what makes the difference.
Finding a SIL home isn’t just looking at rooms and rent. It’s about matching the space to the person who’s going to live there. We notice things others miss like how someone lights up when they’re near outdoor spaces, or how a quiet street makes them feel calmer than a busy one. We ask about routines, preferences, even the kind of view that helps them feel settled.
If we speak with property managers, it’s not to tick boxes, it's to make sure the housing opportunities we bring you are places where you could actually feel at home. Sometimes that means checking how close the local shops are. Sometimes it’s making sure a favourite park is within reach. Other times it’s as simple as finding a layout that makes daily tasks easier without changing your habits.
What we focus on:
We don’t just hand you a list of addresses. We help you picture what life would be like inside each one, so the choice isn’t about a house, it's about a life that feels right in it.
Assisted Living is often linked with older adults or senior apartments, where daily care, dining options, and long-term care support are part of the package. Supported Independent Living, under the NDIS, is designed for NDIS participants who have specific support needs—whether that’s help with medical needs, assistance with transfers, or setting up a home care routine that works. It’s guided by the NDIS Act, the NDIS Code of Conduct, and NDIS Standards, so the focus stays on your individual goals while meeting compliance requirements.
Yes. Some people choose to live in independent living communities or even senior apartments but still have SIL support in place. The important thing is that your living arrangement matches your care needs. If you want a full kitchen to cook your own meals, activities on-site for social connection, or Home Care services woven in with SIL, that can be arranged as long as it fits with the NDIS Practice Standards.
It depends on what those needs are. Some SIL houses are set up for higher medical support, including First Aid readiness, diabetic care, and specialist equipment. If you need daily care or assistance with transfers, those can be built into your support plan. The aim is to make sure your care needs are met without making the home feel like a hospital.
The cost of independent living varies depending on the type of housing—shared living, senior apartments, or a stand-alone home with a full kitchen—and the level of support you need. For NDIS participants, the funding covers the SIL portion based on your plan and NDIS Standards. Housing costs like rent or utilities are usually separate, and our team can explain what’s included so you know where the cost of independent living starts and stops.
That’s common. You don’t have to figure it out alone. We check your situation against the NDIS Act and help gather any reports you need from your Occupational Therapist or healthcare provider. We make sure your application reflects your real care needs—whether that’s daily care, assistance with transfers, or support to manage medical needs. The process follows the NDIS Practice Standards and NDIS Code of Conduct, but we keep the language simple so you know exactly what’s happening at each step.
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