Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a home that's right for you
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Not everyone talks about the small things but that’s what makes the biggest difference when you’re trying to feel steady again. At Support Network, we don’t show up with a list and tick things off. We walk in, notice what’s needed, and work around what feels right for the person. That’s what personalised support looks like. Whether it’s helping someone adjust to a new space, or giving them the time they need to settle, we try to make support feel like part of the home, not something added on top.
We’ve been in Penrith long enough to know that everyone’s support needs are different. Some just want a bit of help keeping routines on track. Others need 24/7 support. It changes from house to house, from day to day and that’s fine. That’s how our living arrangements are built. There’s no one-size-fits-all. Every bit of supported accommodation we provide is shaped by the person who lives there. It’s not just about safety and access, it’s about comfort. It’s about having a space that actually feels like home.
We’re a trusted NDIS provider because we listen. Because we don’t talk about tailored care we just do it. We work quietly in the background to take pressure off. Help with the parts of life that have become too much. Put together support plans that don’t try to fit people into boxes. We understand how important it is for someone to feel in control again, even if it’s just one part of their day. And when things feel off or out of balance, we don’t wait for a problem to show up, we adjust. That’s how our home and living support works. It’s not loud. It’s steady. And that’s often all someone needs.
Support shouldn’t make life feel complicated. It should make the day feel lighter. That’s the idea behind everything we offer at Support Network. Our SIL homes in Penrith aren’t just places to stay. They’re where people rebuild routines, feel safe again, and get back to doing things they like without so much stress. We don’t just tick off services, we fill the gaps that can make day-to-day life harder than it needs to be.
Here’s what that looks like in a real, everyday way:
Help with bathing, grooming, getting dressed, done with respect, done quietly, and always based on what feels comfortable for the person. It’s about support, not control.
We handle the day-to-day stuff like cooking meals, doing the laundry, or keeping the place clean. Not to make it perfect, but just to keep it liveable and calm.
We help make sure meds are taken right and on time. It can be reminders, supervision, or just having someone there who knows the routine and steps in when needed.
Appointments, check-ups, staying on top of basic health needs we make sure nothing important slips through. The small things that keep people feeling okay.
Getting to medical appointments, joining community activities, or just going out for groceries we’ve got someone who can drive or come along when needed.
Assistance with basic budgeting, bill payments, NDIS funding tracking just to make sure the money part stays simple and doesn’t turn into another worry.
We encourage people to stay connected whether it’s a class, a local group, or just being part of something nearby. It’s their choice. We’re just here to help them get there.
Things like cooking, using public transport, or setting a daily plan we support people in learning things that help them feel more independent and sure of themselves.
For those who have complex behaviours, we follow the plan closely. No judgement, just steady help to keep things balanced and calm.
We help set up devices or tools that make life easier whether it’s for mobility, safety, or daily tasks. We don’t overcomplicate things, only what works best.
We support people in doing things they enjoy. Could be movie nights, art, parks, or something new. It’s their life we just help make it part of the week again.
If someone’s studying or looking to work, we help them get there. That can mean help with paperwork, time management, or just support along the way.
Stuff happens. When it does, we’re ready. Our 24/7 support is steady and prepared, without turning the situation into something harder than it already is.
Some people need help saying what they mean or understanding others. We work with tools, patience, and time to make sure they’re heard, in whatever way suits them.
We bring everyone on the same page doctors, therapists, NDIS plan managers. So the person doesn’t have to juggle everything themselves.
Basic things like meal prep, cleaning routines, shopping, or setting reminders, we do it with them until they feel confident to try it on their own.
When carers need a short break, we step in. We take over with care, not disruption, so the person supported still feels safe and settled.
Our support services are shaped by the people who use them. We adjust, we respond, and we stay close but never overstep. In Penrith, our SIL homes are built to hold up real lives, not just provide shelter. Every little thing we do is there to take the weight off, so people can focus on what they still want to do, not just what they need help with.
It’s not about big promises. It’s the small things that build people back up. Having someone there when the day feels too heavy. Knowing your support won’t disappear when routines fall apart. That’s what Supported Independent Living really means. It meets you where you are, whether that’s in a shared home, a small apartment, or somewhere in between. Not everyone starts from the same place and SIL doesn’t expect them to.
If someone’s been dealing with a mental health condition or managing a functional impairment, life can get tangled up. Routines break. Confidence fades. Even simple things like talking to others or getting out for a walk can feel far off. SIL brings things back, piece by piece. It gives people room to figure things out again, without rush. It’s not clinical. It’s not loud. Just a kind of steady help that feels like part of the background, slowly making way for real change. Better social connections. A little more calm. A rhythm that fits. That’s what this kind of support is made for.
When it comes to living arrangements, there’s no perfect fit for everyone. People want different things. Some want their own quiet space. Others like being around a few familiar faces. Some need more hands-on support. Others just need someone nearby. That’s why we keep our options open in Penrith and here’s how each one works, not just on paper, but in real life.
These are places where a few people live together, each with their own room, their own space but they share a home. There’s a lounge, maybe a backyard, and support workers are around to help with what’s needed. It’s not busy. It’s not a facility. It’s just a house that runs smoothly, where people can be themselves while still being looked after.
This one’s for people who want more privacy but still need support close by. You get your own place, your own routine. But we stay nearby, drop in, help when asked, and check that everything’s going okay. It gives people a chance to build habits, manage their space, and keep some peace without feeling left alone.
Sometimes someone needs a place for a short while, maybe to try things out, maybe to take a break from home. STA offers a safe space where everything’s set up. Meals, support, routines it’s all taken care of. It’s not about long-term changes. It’s about breathing room.
For people with higher support needs, SDA is designed with more built-in help. Things like wheelchair access, extra equipment, or safety modifications are already in place. These homes are quiet, steady, and made for comfort, not just function. People with physical challenges or complex support needs find a space that doesn’t fight them, it works with them.
Some people prefer to live with one or two others instead of a larger group. These shared units offer a smaller, quieter environment. The support is still there, help with meals, medication, appointments but it feels more low-key. This option suits people who like company but need a slower pace.
Sometimes the timing doesn’t line up. Maybe someone is waiting for a permanent SIL house or SDA to become available. We help with in-between places safe, supported spots to stay while the next step is sorted. No one gets left stuck in limbo.
We know that NDIS housing options aren’t just about finding a roof. It’s about figuring out where someone feels safe, supported, and steady. That’s why our team doesn’t just show available SIL houses, we walk people through the choice. We explain, we listen, and we stay close until it feels right. Because the decision isn’t just about where to live. It’s about where someone can start again.
It’s okay to feel unsure. Most people don’t know how SIL works when they first hear about it. You’re not expected to have everything figured out. The forms, the funding, the planning it can feel like a lot. That’s why we walk alongside you from the beginning. Not to take over, but to break it down. So the steps feel clearer. So nothing gets missed. So you feel steady, even when the process seems full of terms and choices.
We talk to families, carers, and participants every day who are navigating this same space. Sometimes it starts with a simple question like, “How do I even know if I qualify?” Sometimes it’s about NDIS funding, or needing input from an Occupational Therapist. Other times, it’s someone already approved, just needing to find where they belong. Whatever stage you’re at, we meet you there.
Some of the common things that come up:
We’ve done this before, and we’re still doing it one person at a time. So you won’t have to face it all at once or alone.
Some people like a place with open rooms and lots of natural light. Others want something smaller and quieter, with easy outdoor access and not too many people around. It’s not just about what’s available it’s about what feels right. That’s how we help find a home that works.
We start by listening. Not just to what you say, but how you say it. What your day looks like. How you move through a space. What calms you, what makes you feel safe. If you’ve got specific needs like more Support in the home, or access to outdoor spaces we take that into account. If noise is an issue, or you need to be close to certain services, we notice that too. We don’t assume. We ask.
And we don’t just look at listings. We talk with property managers we trust. Ones who understand that SIL is about more than filling a spot. They help us find real housing opportunities, not just empty rooms with a price tag. That means fewer surprises. And places that actually feel liveable.
When the right place shows up, we don’t rush. We make sure everything from the residential tenancy agreement to the day-to-day support is clear. You’ll know what’s included, how it works, and what to expect. You get time to decide. Because moving into a new SIL home isn’t just a property change it’s a big step. And it should feel like a fresh start, not a shuffle.
We pay attention to the parts others miss. That’s how people end up in homes they can stay in, not just pass through.
Yes. Living in SDA accommodation doesn’t mean you’re cut off from the rest of the world. We help you stay part of things, local gatherings, small community events, group outings. If you like being around people, we’ll make sure it fits into your week. If you prefer quieter moments, we work around that too. The goal is to keep your life balanced, not boxed in.
Most people have a support coordinator who helps plan things and keeps the moving parts working together. We stay in touch with them, and also work with Allied Health Professionals and others already supporting you. It’s not about adding layers, it's about keeping it smooth. Everything from your support workers to your NDIS support, it’s handled in a way that makes sense to you.
Yes. When someone is leaving hospital or rehab and looking to move into Supported Living, we make the steps clear. We talk with doctors, family, support staff, even Allied Health Services so the shift isn’t rushed or confusing. It’s not just about moving into a place. It’s about being ready for it. That includes adjusting the physical environment to what works for you and setting up the right people around you from day one.
No. We work hard to keep spaces up to date. Many are renovated apartments, clean and modern, but still simple. We don’t believe in throwing someone into a place that feels cold or run-down. We look for comfort. Some spots offer 24 hour concierge support services, others are quieter with visiting support. Either way, we try to match the place with the person not the other way around.
We respect that fully. If you follow certain religious practices or want space for them in your daily routine, we’ll make sure it’s known and considered. If social life matters like keeping up with friends or even staying active on social media we find ways to support that too. It’s your routine. We just help it run in a way that feels right for you.
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