Support Network has been a highly efficient way to organise home care support services for my 86 year old father
We help you find a home that's right for you
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Call Today 1300 671 931 and Save.
Great Value
Local NDIS Provider
Culturally Matched Support Workers
Nurse On-Call
Housework, organising transport, gardening, meal prep, chores, activities.
Showering, hoist transfer, exercise assistance, palliative care, 24 hr support, complex support
Wound care, medication management, respite support, 24 hr care, complex care.
Occupational therapy, psychology, physiotherapy and speech therapy.
Support for complex needs, behaviours and conditions
Tailored support & clinical support for complex health needs.
Create a team to support with all your requirements
Support to achieve positive solutions & change
Plan Management
Behavior Support
Specialised Disability Accommodation
Support Coordination
We have a rigorous approval process for all the care and support workers on our database
All workers on our site must have police and Working With Children Checks
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Only release payment when the task is completed to your satisfaction.
Choose from a range of speciality services.
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To start, set up your own profile following our simple steps.
Search through our curated database of quality support and care workers.
Get in touch with support workers directly and hire the person who is right for you.
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Support Network has been a highly efficient way to organise home care support services for my 86 year old father
The customer support team is incredibly responsive. They helped me navigate the platform and answered all my questions quickly.
My support worker goes above and beyond every single day. I never thought finding such dedicated help could be this easy
The fact that Support Network works seamlessly with NDIS is a huge plus. It’s made accessing support services so much more straightforward
It’s refreshing to find a platform that priorities both safety and quality. I wouldn’t go anywhere else for support services
Support Network connected me with a support worker who assists with everything from personal care to community engagement, making my daily life much more manageable.
Knowing that all support workers have undergone police and Working With Children Checks provided me with peace of mind when selecting care for my loved one.
Highly recommend, made finding the right support workers easy
I've been using support network for 3 years to help me find skilled and reliable support workers. Tanish and his team have developed an excellent database that makes finding and contracting workers simple and due to thier vetting process and recruitment style, I've been able to make sustainable working relationships with thier staff which give my clients continuity and allows them to really feel a part of my team! .... cannot praise support network, Tanish and his team high enough!
Support network helps my business to find quality support staff
Some people need support that fits into their life. Others need space to build a new one. At Support Network, we work with both. We don’t come in with a plan already made, we listen first. Everyone’s day looks different. Some need more time to get through it. Some need less noise. Some just need someone there. The support we offer changes with them. That’s why people trust us.
We’re not trying to build a perfect setup. We just make sure it works for the person living in it. That could mean adjusting their morning routine, or how meals are handled, or who helps them with care. Nothing is fixed. The support plan grows as the person does. That’s how we keep it steady. When needs change, the care changes too. We don’t wait. We move with it.
Every living arrangement in Fairfield is built to take pressure off. Whether someone’s had a rough time, just moved in, or is settling after a long wait, the first step is making them feel safe. That could mean soft lighting in shared spaces, a quieter home with fewer residents, or making sure the same support worker shows up each day. It’s small things. But small things are where people start to feel at home.
We’re not here to talk about values. We show it in the way we speak, the way we listen, the way we walk with someone down their path instead of pulling them into ours. If it takes time, we take time. If it means changing the setup again, we do that too. Because the point of home and living support is not just the homeit’s how a person feels inside it. That’s what we care about.
A good support system isn’t something you notice right away. It just makes the day feel lighter. That’s what our SIL homes are built for. Most people don’t ask for help because they want it. They ask because they’re tired of trying to do it all on their own. That’s where we step in. Quietly. Clearly. No pressure.
Here’s what you’ll find in our Fairfield homes not as a list of services, but as answers to the daily things that pile up.
When someone helps with the small things like getting ready in the morning or keeping up with hygiene it changes how the whole day feels. This isn’t about rushing or ticking things off. It’s about making it easier to begin the day without stress.
Cooking, cleaning, laundrythey don’t sound like much, until they stack up. We help keep the place in order so you don’t have to worry if the kitchen’s clean or if there’s food in the fridge. It’s taken care of, side by side with you.
Medications need to be taken on time, in the right way. Forgetting once or twice might seem fine, until it’s not. We keep track, remind, assist whatever’s needed so nothing is missed and everything stays on track.
Appointments, routines, daily habits that support health, we help carry that weight. You don’t need to figure it all out alone. Whether it’s a GP visit, mental health support, or just staying active, we make sure it doesn’t fall apart.
Not everyone can just head out when they want. We organise transport that fits your routine. Medical visits, errands, social tripsit’s sorted without hassle. Just tell us when and where, and we’ll get it worked out.
Money can be confusing. Bills, rent, groceries it adds up. We step in where needed, help you plan, and keep spending steady. It’s not about control, it's about giving you peace of mind.
It’s not enough to live inside four walls. We help you get out, meet people, take part in things that interest you. Whether it’s a local group, art class, or just walking through the markets, we make space for it.
Learning doesn’t stop at school. It’s in how you cook, how you shop, how you plan a day. We support skills that make you more confident. Bit by bit. At your pace.
Some days are harder than others. Emotions, patterns, reactions they don’t always make sense. We don’t force change. We support stability, offering ways to get through difficult moments without fear or judgment.
Sometimes a tool can make all the difference. Whether it’s a device that helps you communicate or something to make moving around easier, we help set it up and show how to use it properly.
Not everything should feel like a task. People need joy too. We help plan and join in on things that feel fun movies, music, painting, walking, whatever brings life back into the day.
If you want to work or study, we’re right there with you. It could mean getting to TAFE, preparing for interviews, or just learning how to stay on top of things. The goal’s yours we just help build the steps.
Things go wrong sometimes. We know that. That’s why 24/7 support isn’t just a lineit’s something real. When the unexpected hits, we’re ready to act. Fast, calm, and focused on keeping you safe.
Not everyone uses the same words. Some use devices, some gestures, some written notes. We work with all kinds. We make sure you’re heard clearly and in a way that suits you.
When there are lots of people involved in care, things can get confusing. We help connect the dots, talk to providers, set up meetings, and make sure no one’s stepping on each other’s toes.
Getting through the day takes more than support. It takes knowing how to do things yourself, when possible. We guide, step in when needed, and step back when you’re ready to try on your own.
Everyone needs a break. You, your family, your carers. Respite gives spacetime to reset. It could be a short stay or just a few days. But it helps everyone breathe a little easier.
Supported Independent Living doesn’t always show up as something big. Sometimes, it’s the quiet shift in someone’s day when they don’t need to ask for help brushing their hair or remembering their morning meds. Sometimes, it’s just knowing someone’s around. The kind of support that doesn’t take over but holds steady in the background.
For people living with functional impairment or mental health needs, that kind of steady help makes space for confidence to return. Not right away, not all at once but slowly, in pieces. SIL is there for those in supported housing, shared homes, or apartments who want to stay part of the community but need a hand to manage daily life. It meets people where they are on good days, on hard days, and all the ones in between.
With time, routines settle. Social connections grow. People start doing more for themselves, not because they’re told to, but because they can. That’s what SIL really means. It’s not just about where you live, it's about how you live, and who’s standing beside you while you figure that out.
Finding the right SIL option isn’t about choosing from a list. It’s about looking at how someone wants to live, what kind of space they feel good in, and how much support fits into that. Here’s a breakdown of what’s possible, told the way we’d explain it if we were sitting across from you, just figuring things out together.
Some people need more than just support they need a place built for specific physical or sensory needs. SDA homes are designed with that in mind. Wide doorways, high-access bathrooms, special layouts everything is there to remove the struggle from simple things. These homes are still homes, not hospitals. They’re quiet, respectful, and adjusted around the person living in them.
Sometimes, a break helps. STA is for short stays could be a weekend, a week, or a few more. It gives people time to reset, or gives carers space to breathe. It’s also good when someone’s waiting for something longer term and needs somewhere safe in the meantime. These aren’t just stopovers, they're steady, calm places where people can land and stay grounded for a while.
Living with others can feel better for some people. It means company at meals, shared routines, and a space that doesn’t feel too quiet. Our shared living setups in Fairfield are made for those spaces where support is available, but independence is encouraged. Everyone’s part of the home, and care is flexible, not forced.
For those who want to live alone but still need help now and then, we offer apartment living with support workers who come in based on the routine that works for you. It might be for meals, reminders, or just checking in once a day. This suits people who’ve already built some independence but don’t want to feel isolated or stuck when things go off track.
These homes are steady, structured, and have staff around often. It’s best for people who need regular help throughout the day or have complex support needs. Even with that level of help, we keep things relaxed. People make their own choices. Our role is to make sure the environment supports that.
For anyone just starting out with the NDIS or new to SIL altogether, we help walk them through the options. Whether it’s figuring out funding, finding a vacancy, or matching someone to a house where they’ll feel okay, we’re here for all of it. Not pushing decisions, just guiding through them, bit by bit.
People don’t just hand over trust. It’s built, piece by piece, through how you show up. In Fairfield, families notice the way we do things not because we announce it, but because we act like it matters. It’s how we keep the conversations open, how we look for what’s not said, how we remember what others forget. You don’t need a long list of promises. You just need someone who pays attention, follows through, and doesn’t treat your situation like a standard case.
That’s how trust is earned, not asked for. And here’s how it plays out:
You don’t need to know everything before reaching out. You don’t need all the forms, or the perfect words, or to explain your situation in just the right way. If you’re thinking about SIL, what matters most is that you’ve started. That’s enough.
There’s a lot involved, NDIS funding, functional impairment assessments, support from your Occupational Therapist, eligibility criteria, and sometimes a residential tenancy agreement but none of that has to fall on you alone.
Here’s what we do:
We sit down. We ask simple questions. We figure out what you’re eligible for and where the gaps are. If your mental health needs play a role, we factor that in. If your documentation is incomplete, we help you work through it. If you’ve already tried applying before, we take a fresh look.
We’ve helped families get through this system more times than we can count. Not because it’s easy, but because we know how to move through it with care. That’s what we offer, not shortcuts, just support that doesn’t disappear when things slow down or get complex.
A good SIL home isn’t just about ticking off a list of features. It’s not about square metres, or how new the fridge is, or how close the shops are. It’s about how someone feels when they walk into the space. It’s how you know if it’s going to work or not.
We pay attention to the way you live. Do you like open outdoor spaces? Do you prefer quiet corners or shared areas? Do you feel more at ease with soft lighting or natural light? These are the things that guide our search. We look at your support needs, yes, but we also look at who you are.
If you need support in the home, we make sure that setup is already in place, not just promised later. We work with property managers, but only to get you into places that feel like a fit not because we’re locked into anything. We help open doors to housing opportunities that feel like they were made for you, not just handed down from someone else’s plan.
And when it comes time to sign a residential tenancy agreement, we walk through that with you, step by step. Because we’re not just matching you with a house. We’re helping you settle into a home that feels right.
SIL sits within the broader plan of the National Disability Insurance Scheme. It’s not a separate service — it’s part of what the NDIS can fund when someone needs daily support in a shared or individual home. What matters most is the level of help needed across the day and night. SIL doesn’t cover the house itself, but it backs the support services that go with it. That includes help with cooking, hygiene, getting to appointments, and managing routines — all depending on the individual plan.
You should always feel safe and at ease in your own home. That’s why we don’t send just anyone in. We take the time to match you with support staff who suit how you live, what you prefer, and what kind of communication works for you. Sometimes that means finding someone who understands Complex Care. Other times, it’s someone calm and steady who can help with emotional regulation. The match isn’t random. It’s built from listening to what feels right.
Disability support inside SIL can vary a lot. It can cover everyday things like getting dressed or making meals, but it can also extend to more involved needs like medication management, overnight supervision, or behaviour support. Every plan looks different because every person has different support needs. The idea is to keep the help where it’s needed and never make it feel like it’s too much or too little. It’s shaped around how you live — not forced into a set template.
Not at all. SIL supports are for people with a range of needs — physical, psychosocial, cognitive. It’s true that some people with high physical needs may rely on SIL more heavily, especially if they need Complex Care, but that’s not the only group. Some people need SIL because they need structured help to manage anxiety or routines. Others need prompting and support throughout the day. It’s about the level of help needed — not the type of diagnosis.
Living in a supported home doesn’t mean being cut off from the world. It should never feel that way. Community engagement is part of the bigger picture. Whether it’s joining a local class, going to a market, or just getting outside for a walk — the idea is to stay connected. Support services don’t just stop at the front door. They stretch out into the places you enjoy, the people you want to be around, and the things that help you feel part of something. That’s just as important as anything that happens inside the house.
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